Showing 20 reviews of 10

Ideta

Cloud-based platform to build and deploy AI chatbots

4,4 /5 (10 reviews) Write a Review!

Overall rating

4,4 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
Showing 20 reviews of 10
Jean-baptiste A.
Overall rating
  • Industry: Management Consulting
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ChatBot project for Talan

Reviewed on 2019/12/23

Very good thanks to the high flexibility of dialogue and the global intentions.

Pros

It is easy to work with this software using block scenarios which allows a lot of flexibility.

Cons

For now, we don't have the possibility to extract several entities from a sentence. However, it is something we are already discussing with you.

Response from Ideta

Thank you for your comments !

Flavien D.
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great toolbox !

Reviewed on 2019/12/22

Pros

Easy to use and to connect !
Really perfect to create a bot without coding and great support.

Cons

Cannot see all Data analytics to check bot performance.

Response from Ideta

Thx ! Happy to be of help.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 1 001-5 000 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

great discovery

Reviewed on 2019/12/23

we are trying to set up a level 1 after-sales service

Pros

we can use it independently and the assistance is top

Cons

too many functionalities which can disturb for administrators

Response from Ideta

Thx for the review ! We'll keep the support great and work on making it easier to use.

Alexandre C.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I am a chatbot dev now

Reviewed on 2019/12/23

Swift support!

Pros

Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines

Cons

The discussions are not sorted in a logical order, yet

Response from Ideta

Thx Alexandre ! We'll try to keep you a happy customer.

Sylvie S.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple and efficient

Reviewed on 2019/12/23

Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees

Pros

Very simple back office management, a small team, which always responds quickly

Cons

For the moment, nothing ; no problem encountered in setting up

Response from Ideta

Thx for this review ! Glad we could be useful !

Lao-dja-songdou T.
Overall rating
  • Industry: Management Consulting
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Chatbot project for TALAN

Reviewed on 2019/12/23

Flexible software, powerfull and easy to use... very good

Pros

It allows to build more effectively and with some ease pretty everything we want around a chatbot

Cons

We don't have the possibility to stock more than one entitie from a statement to a list...

Response from Ideta

Thx ! Great to be of use.

Youness B.
Overall rating
  • Industry: Farming
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Ideta review

Reviewed on 2019/12/23

we were solving acces management to our headquarter

Pros

its easy and self service chatbot plateforme for creating chatbots

Cons

some software buggs during the production

Response from Ideta

Thx for helping us making this product better.

Thomas B.
Overall rating
  • Industry: Banking
  • Company size: 2-10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fully functional

Reviewed on 2020/01/08

Pros

Easy setup
Versatile use
Great and reactive support

Cons

I really apraciated almost everything...

Response from Ideta

Thx a lot ! We're proud to be useful.

Loic R.
Overall rating
  • Industry: Insurance
  • Company size: 51-200 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Trop tot pour faire des retours constructifs

Reviewed on 2019/12/23

Pros

nous sommes uniquement au début de notre prise en main de la solution.
Les équipes supports sont en revanche vraiment impliquées !!

Cons

Rien pour le moment. et je dois pourtant écrire quelque chose

Response from Ideta Translate to English

Thanks for your review ! We'll do everything we can to improve while keeping the good support.

Sarah C.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 10 000+ Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Bon produit

Reviewed on 2019/12/23

Pros

Ergonomique
Rapide à implémenter
Bon support

Cons

La partie training est pas ergonomique. Beaucoup de lenteurs

Response from Ideta Translate to English

Thx Sarah ! We'll work on improving the training interface.