Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Management Consulting
- Company size: 1 001-5 000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ChatBot project for Talan
Reviewed on 2019/12/23
Very good thanks to the high flexibility of dialogue and the global intentions.
Pros
It is easy to work with this software using block scenarios which allows a lot of flexibility.
Cons
For now, we don't have the possibility to extract several entities from a sentence. However, it is something we are already discussing with you.
Response from Ideta
Thank you for your comments !
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great toolbox !
Reviewed on 2019/12/22
Pros
Easy to use and to connect !
Really perfect to create a bot without coding and great support.
Cons
Cannot see all Data analytics to check bot performance.
Response from Ideta
Thx ! Happy to be of help.
- Industry: Banking
- Company size: 1 001-5 000 Employees
- Used Other for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
great discovery
Reviewed on 2019/12/23
we are trying to set up a level 1 after-sales service
Pros
we can use it independently and the assistance is top
Cons
too many functionalities which can disturb for administrators
Response from Ideta
Thx for the review ! We'll keep the support great and work on making it easier to use.
- Industry: Transportation/Trucking/Railroad
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am a chatbot dev now
Reviewed on 2019/12/23
Swift support!
Pros
Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines
Cons
The discussions are not sorted in a logical order, yet
Response from Ideta
Thx Alexandre ! We'll try to keep you a happy customer.
- Industry: Logistics & Supply Chain
- Company size: 10 000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and efficient
Reviewed on 2019/12/23
Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees
Pros
Very simple back office management, a small team, which always responds quickly
Cons
For the moment, nothing ; no problem encountered in setting up
Response from Ideta
Thx for this review ! Glad we could be useful !
- Industry: Management Consulting
- Company size: 1 001-5 000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Chatbot project for TALAN
Reviewed on 2019/12/23
Flexible software, powerfull and easy to use... very good
Pros
It allows to build more effectively and with some ease pretty everything we want around a chatbot
Cons
We don't have the possibility to stock more than one entitie from a statement to a list...
Response from Ideta
Thx ! Great to be of use.
- Industry: Farming
- Company size: 10 000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ideta review
Reviewed on 2019/12/23
we were solving acces management to our headquarter
Pros
its easy and self service chatbot plateforme for creating chatbots
Cons
some software buggs during the production
Response from Ideta
Thx for helping us making this product better.
- Industry: Banking
- Company size: 2-10 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fully functional
Reviewed on 2020/01/08
Pros
Easy setup
Versatile use
Great and reactive support
Cons
I really apraciated almost everything...
Response from Ideta
Thx a lot ! We're proud to be useful.
- Industry: Insurance
- Company size: 51-200 Employees
- Used Other for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Trop tot pour faire des retours constructifs
Reviewed on 2019/12/23
Pros
nous sommes uniquement au début de notre prise en main de la solution.
Les équipes supports sont en revanche vraiment impliquées !!
Cons
Rien pour le moment. et je dois pourtant écrire quelque chose
Response from Ideta Translate to English
Thanks for your review ! We'll do everything we can to improve while keeping the good support.
- Industry: Logistics & Supply Chain
- Company size: 10 000+ Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Bon produit
Reviewed on 2019/12/23
Pros
Ergonomique
Rapide à implémenter
Bon support
Cons
La partie training est pas ergonomique. Beaucoup de lenteurs
Response from Ideta Translate to English
Thx Sarah ! We'll work on improving the training interface.
