Omnitracs Reviews

Ease of use
Reporting
Mobile view

Maps can be out of date
Learning curve to really get the best out of the software

EASY TO USE, USER FRIENDLY. DRIVERS LIKE THAT YOU CAN GO TO AN IVG AND MCP AND THE SCREENS STILL LOOK THE SAME

LOTS OF MALFUNCTIONS. MOST RECENTLY A LOT OF DRIVERS ARE SAYING THEIR MACHINES ARE SHUTTING DOWN WHILE DRIVING TO PREFORM AN UPDATE.

Thus product is very easy driver friendly and management easy to. I would get some other options but haven’t had the time get it changed. Plan to do that in the near future. Great people to work with

I haven’t found anything that I don’t like.

Software works great & has options to fit any business size and type. For the nursery industry flexibility in routing options & fluctuating product size all worked great as RTS offers easily changeable capacities.

Their Sales and Accounting service teams are horrible....Turnover seems high & I've been trying to get Sr. Director of Enterprise sales to call me back for over 2 weeks now, honestly been trying to get anyone from RTS to call me back with zero luck.

Omnitracs - Roadnet is great for my company. I can track our employees to see where they are at, at any given time. I can get all sorts of reports on speeding, harsh cornering and harsh braking.

When looking at the maps, and you have more than one truck. You can't go back to that truck on that screen. You have to keep going back to the Fleet screen wait for it to reload then pcik the truck.

Omnitracs was highly recommended by some veteran truck drivers here that said they had a great experience with 'Qualcomm' electronic logs and when I found out that Omnitracs IVG was just the newest version of the same basic Qualcomm MCP units these drivers were already familiar with I knew this would be a good fit for our company because word of mouth means everything and if no one says a product is great the driving staff typically will not show interest in the platform or even be reluctant to learn how to use it.

The customer/services portal has improved slightly but overall its very dated. The IVG units we purchased in late 2017 have downloaded and installed many updates since the initial AOBRD software that they came with. Once the firmware updates that deemed these IVG units to be ELD compliant I noticed the complaints about how extremely slow the computers increased dramatically and now not a single driver is in favor of the IVG ELD because of this. I know that over time all computers seem to be slower than when they were purchased but it's not like these units are running a newer version of Windows Mobile than when they were released. Overall speed has become an issue because I deal with a lot of route sales/delivery drivers and they are already in a crunch to service their route in under 14 hours a day with normal everyday road conditions and they complain constantly that the ELD slows them down even more.

The Omnitracs ELD was a must for us. We need reliable equipment to track HOS for our drivers and also track our vehicles. Simple to use simple to set up .

Depending on where we are located in the US connectivity can be an issue. this is the only fault we have with the ELD device.

Somewhat easy to use. Hard to get things transferred though

More ease to use and let know when updates are completed

Driver performance, truck location, ease to use

I would like to be able to activate ELOG myself

Nothing . they have 3 separate websites for tracking, HOS and PTIs. very hard to handle

Customer service is poorest. Our accounts manger never replied.

The easy way to edit logs for drivers that have made a mistake.

Customer service is completely atrocious. One person would tell you one thing and another person another thing. The system is completely backwards. So difficult to use along with the online system. Will never go back to OmniTracs! Way too expensive for what you get.

Once you get everything set up like you want it is very useful in your everyday mission .

The only features I would like to see added are wifi which I was told it had and also the ability to pay tolls

Roadnet provides an intuitive routing system that allows you to plan our daily deliveries based on predefined zones.

The user experience is awful. There was very little guidance with setting up our system for our usage. The fact that the data is web based causes major issues with speed in the mornings when the majority is trying to route for their day.

Easy to use, intuitive design.
Great support staff when there is an issue.

Some recurring issues with the IVG firmware.

Easy to understand

Mobile app not offered

Ease of use. Multiple delivery scenarios with real cost comparisons.

The Roadnet Transportation Suite has different modules that you have to jump between to make changes and improvements. Would be even more efficient if you had access from any module.

They had a good sales people. When 1st talking with they made it sound good not good do not purchase this .

Customer service was extremely poor!!!! DO NOT PURCHASE VERY POOR PROBLEMS WITH UNITS AND SUPPORT.

The ease of downloading reports and the violations notices

The multiple platforms when adding a truck
Also sales should be 24/7 got shipped the wrong connector cable and the truck couldn't get on the road till Tuesday.

The Omnitracs software has been a great, easy fix for us. We tried another option first but were very unhappy because we needed a product that was affixed permanently in the truck (because we slip seat) and that was easy for our drivers who don't do a lot of work on computers.

The systems were pretty easy to set up in the trucks and get online and working. We have had a couple of times when updates were running that affected the system and drivers while they are on the road but since we are on the road 24/7 like most trucking companies, there really isn't a down time that would be good to do this.

Highly reliable.

User interface is not intuitive and takes some time to get used to.

User friendly

Omnitracs is pretty easy to learn to use and the interface between the driver and dispatch is great.

There are lots of problems with the server and running the reports causing a significant amount of downtime.