Datapel WMS Reviews

Batch control amendment, transfer betwen bins locations and the easy of work orders

The latest update and myob are proving to be more challenging as some aspect changed.

I found learning this software was quite easy and can be learnt in very short times. I use the reporting features of it and the reports are very useful for what I need to use it as I need to prepare sales reports to my team and the figures are picked up quite well. I like the drill down features on it as well as can get to many features in a couple of searches.

Integration is very good with MYOB but we have had a couple of hick ups in the last couple of years but data pel was able to resolve it very quickly when the system was not interfacing with our accounting software

We researched all products on the market and the WMS is the best fit for a mid size company

Not much to say here as there is no other product available for the size company we are.

The ability to record and recall serial/batch numbers

all good no dislikes. it doesn't let me continue without filling in some space, so that is what I am doing now, filling in space

The ability for the business using WMS to be able to track every piece of stock across multiple sites as well as track both agency and retail quotations and orders. WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems as has room to grow as the business grows.

There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.

- Easy to use once you understand the system
- It gives us the ability to integrate MYOB with a Warehouse Management System.
- Integration between cloud based and server based applications.

- Unable to have multiple windows open at the same time. Specifically we are unable to access important information such as customer reports, item list and New Sales Order at the same time.
- Stock transfers are convoluted, and we are only able to do 1 item at a time.
- Special pricing doesn't show the profit margin per line.
- When confirming sales or purchases there should be an option to email reports. It would be handy if there was a script to open the email program, not just composing an email that sit in the outbox until the email program is manually opened.
- It would be great if there was more specific information on customers. i.e list of lines a customer purchases with the last time they ordered them, last purchase price and product margin; customer gp for the last 3 months
- Would be good if it had an integrated email client

Firstly we needed the easy integration with our Financial system, Secondly we had some unique requirments in terms of capturing and sending all the Xml data of site daily. Thirdly it has the scope for us to expand and utilise more functions interms of MRP. We have a way to go but Datapel have enabled us to use componenets we need now and we are working on establishing a plan to continue on this journey.

Dash board is not updating very well and would be nice if i could adapt this to something more meaningfull

Easy to raise POs and sales orders. Accurate tracking of inventory

Reporting options could be better
Very limited features for recording information although we do have an earlier version of Datapel so maybe it has improved

It sync's seamlessly with MYOB and has become our source of truth

Sometimes the software needs to be customised to function/fit our business process. This can be timely and costly.

It is easy to use. When we faced problem occasionally, [SENSITIVE CONTENT HIDDEN]
from Seasoft is very quick to attend to our needs. Therefore, we faced very little downtime.

1) For some transactions, there are discrepancies in the tax amount when they are replicated to MYOB.
2) Sales Reconciliation has to be performed daily to identify the above discrepancies to correct them in MYOB, but the Sales Reconciliation Report "MYOB Invoices NOT reconciled with WMS Sales" takes a long time to complete even when it is just for 1 day sales.
3) Under Stock Adjustment, after the list of items is selected and the quantities and batch numbers have been keyed in, at this point if you want to add another item, you will have to go back to the selection list but in doing so, all the quantities and batch numbers previously entered will be gone.
4) Credit Note: After credit note has been created under "Return Status" before entry of batch number, if you realised that there errors and you want to make any amendments at all, even in just a description like reference number, the area under discount will have strange percentage appearing, even though the total value is correct.

The software is really easy to use and navigate. It has lots of places to retain detail on everything. It is an all in once solution.

The only down side is that while invoices and purchases are sent to accounting software it locks other users from ordering, picking and packing. The process is slow but we also realise that there will be room for improvement once we switch to online versions.

Product is user friendly, has great reporting capabilities and inventory management is spot on.

General complaint from my team is the system can be slow. Better CRM integration or capabilities, less reliant on accounting systems for data.

It helped stream line our company processes

All the changes that were needed to be made, but this was only early in usage

Easy to use, information easy to find, Sales numbers matched Purchase Numbers which made searching easy.

There was no problem with WMS, it served the function we needed it for.

The Datapel WMS has a really simple to use interface. It handle all our warehouse pick pack and scanning needs with ease. The ability for us to plug in our web stores and mobile sales systems has been fantastic, now we can automate our entire process from order to printing of shipping labels.

In reality there is not much at all that we don't like about Datapel WMS
Its such a comprehensive WMS and dose its job so well that its the only piece of software that we haven't changed in the last 2 years of our cloud first digital transformation of the business.

The ease of use, great functions for any stock control with loads of modification for all your needs.

Some minor tweaks needed after latest upgrade but were addressed and fixed straight away by Datapel Support Team.

Work flows are easy to follow. there is some flexibility in customisation. works seamlessly with MYOB. stock locations and levels are easily monitored

some of the replication to MYOB can be a bit clunky

v12 cloud version gives us a better option to customise for our needs

the speed is average specially when you have to deal with orders with over 100 lines it is not the best

Efficient. Implementation was quite lengthy and long prior to implementation.

It can be slow at times and crashes if "asking too much".

Simple to use and maintain and good support

Have to use MYOB to create items, users and customers