Business Importer Reviews

I have been using Business Importer for quite some time now (over a year) and I have to say, it's an amazing app for Quickbooks. All the annoying things that Quickbooks can't do (mass uploads, mass deletions etc.) Business Importer does it for you. Also, the customer service team is great! They respond immediately and are able to solve fairly unique and complex issues. Rep. (the one I spoke to today) was great, and was very knowledgeable. He fixed the issues we had pretty quickly, which is always very much appreciated! Thanks rep.

There are some minor UX changes that would be useful, like showing what file was uploaded in imports history - currently you have to click through each to figure out what was what.

This app saves me SO much time keying in one time vendors for payments. We have thousands of customers and our main business is in custom software, but our accounting is in QuickBooks. We often have to issue one time refunds, which means we have to key in every vendor name, address, etc. to issue checks. This tool cuts ALL of that. With a simple import of vendors, then bills, I get it all done in seconds instead of hours.

There really are not any cons with this app. Since I have to put something, I would say that I wish I had the ability to filter the long list of options to only the few things I use in the importer.

Being a Xero user we were starting to get frustrated with the amount of time it was taking to pay individual invoices. We imported sales orders in bulk into Xero using the in built csv import but Xero has no way to import the payments. Having over a hundred a day and growing, this was taking over an hour to pay them individually to different bank accounts. This importer allows us to export the unpaid sales invoices from Xero, create a file using an excel template we created and import the payments back into Xero.

Theres nothing really bad about it, its pretty basic but does the job we wanted it for

Easy to use and very very easy instructions

Price not the best, and users can't be giving access to only specific Quickbooks accounts.

Business Importer is easy to use. Documentation is very good. You can customize what fields you want to import.

Nothing. Works great and easy to use. Saves quite a bit of time.

Ease and functionality with outstanding customer service.

No cons to report regarding this product.

It automated a step in linking two systems so we removed a manual data entry step and a potential point of failure.

The exact feature we needed wasn't there at the start ...

I like the ease of use for this app. From my research it appears this is the easiest for mapping/importing.

I am still trying to set up U/M correctly so I can get this to work for me.

This product is a great fit for entering invoices into Quickbooks and some of the best web support I have seen for something that cost $10 month

not much it takes a few trials and errors but that is due to how all each of us have Quickbooks invoices set up. However, then you save your setting and go and they helped me with getting it set up

Very practical, allows us to save a lot of time of data integration.
And [SENSITIVE CONTENT HIDDEN] in customer support is very responsive, I get an answer to my questions almost instantly.

Add a functionality to automate imports completely, even if with the shedule functionality we are almost there.

Their online chat is a great tool! their online support team has always been able to help me out.
I had rep investigating some solutions for me and he was really helpful. I have been reaching them quite often because I'm still a new user and they were always very friendly and responsive. Congratulations to the team!

The only thing it's because they're mainly focused on USA companies and I'm based in Europe, so there are limitations from QBO and Business Importer side that I'm trying to deal with.

The ease of use and [SENSITIVE CONTENT HIDDEN] great online support

There are no cons to using this software.

This software has saved me a lot of time in setting up QBO. When I was having problems uploading some inventory items correctly, Aleh go me on the write path through the chat box

A reliable phone line to call support would be good

The configurations are quite flexible, it allows auto-creation of vendors, items, etc. It takes only a couple of minutes to do all the setup and create mapping templates for the different kinds of documents you need. The import works just fine and saves a ton of time.

At first I faced an issue and wasn't able to import anything, but the support team figured out the reason and helped to solve it.

Really straightforward to set up and get going, with templates for uploading a large number of document-types from spreadsheets - a great time saver. If anything does go wrong then clicking one button reverses the upload.
On the rare occasions when there is a glitch, the customer service team are great. Just spent a while on livechat with the representative who patiently went through the import file and spotted a well-hidden typo that my client had miscaptured. I had been through it carefully before contacting the Business Importer team so I was convinced it was a software error - glad I was wrong though because it's an outstanding utility.

Exporting utility is an additional (one-off) cost.
Upgrading costs aren't on a pro-rata basis - you just lose the subs on the unexpired portion of the previous package.

It imports easily into QBO and saves time and energy. I appreciate the automatic sync.

I find it expensive for small businesses.

Easy to work with and merge into automated processes. Allows us to import Purchase Orders, which Xero alone can't do yet.

I can't think of anything at the moment.

The importing features have been a key value to our organization and eliminates countless hours of manual entry.

They also have great customer service and yes, even through chat boxes. [SENSITIVE CONTENT HIDDEN] did an awesome job!

Nothing to dislike about this software. It's been great!

Exporting Functionality and the ease of use.

None that I can see. Still need time to evaluate all functionalities.

I work with a client that only works with Excel Spreadsheets to capture financial data. This app has been a life saver for me as far as time savings. Highly recommend.

Occasional glitches when importing. Nothing detrimental.