Billsby

5.0 (15)
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Subscription billing tool for managing recurring payments

Overall rating

5 /5
(15)
Value for Money
4.9/5
Features
4.6/5
Ease of Use
4.9/5
Customer Support
5/5

100%
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15 Reviews

Pedro
Pedro
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Get the best value making the lowest investment

Reviewed on 2020/07/08

I've never been happier. They are the most friendly digital company that I've seen so far, and they...

I've never been happier. They are the most friendly digital company that I've seen so far, and they are always there to guide you through any obstacle you might find. I'm sincerely impressed by all the things that Billsby provides us for such a low investment.

Pros

The pricing structure is by far the best in the market, especially with the $50,000 free trial and the low 0.8% transaction fee. The available payment templates are also amazingly well designed and are really useful. Customer service was also a surprise. They are super friendly and provide the help or the answer you need in a short time. They will even give you suggestions and recommendations of what you should do get where you want to be. Billsby is, by now, my best digital experience so far. They un-complicate things. Its amazing.

Cons

They will help you with the integration and they have a community page where we can ask for new integrations and features (amazing right?). I was missing the white label option but they are already looking into it. Hopefully more community members will vote on that option and they will start working on it.

Alternatives Considered

PayPal and Stripe

Reasons for Switching to Billsby

Billsby was the only one offering alternative and professional recurring templates, with a low initial investment and giving amazing customer support. They were also offering pro features without charging an extra cost. Doesn't matter who you compare Billsby against with, they will always come on top.
Jake
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect partner for SaaS companies or any business with recurring billing

Reviewed on 2020/05/01

We selected Billsby after evaluating a few competing solutions for recurring billing (including...

We selected Billsby after evaluating a few competing solutions for recurring billing (including recurly, chargify, chargebee, and moonclerk). They offered the most competitive total cost for a startup of our size, and we've been very impressed by the level of support and personal attention to make the platform meet all of our needs when it comes to billing for our product.

Pros

- It was very easy to integrate the billsby checkout and customer self service widgets into our website in application. Within a few days of signing up, we had a functional prototype of the signup flow and a link in our application for customers to edit billing settings etc.
- The product is still in beta but is already pretty advanced, with built in dunning (chasing after customers with expired cards) and support for custom fields during checkout
- The support team has been fantastic. Very helpful in terms of best practices, implementation guidance getting everything set up, and they even created a custom api endpoint for a feature we needed that was previously only available in the control panel. As the CEO, I can tell you that the level of support we've received from billsby so far is unmatched by *any* other vendor our company relies on.

Cons

- As I mentioned, there are still some features that are in development (e.g. discount code functionality) but their team shared this is coming soon on the roadmap.

Alternatives Considered

MoonClerk, Recurly, Chargebee and Maxio

Reasons for Switching to Billsby

Total cost, all in one solution, easy to set up with a lot of drop-in functionality (signup and checkout flows, customer self service portal)

Response from Billsby

We really appreciate you taking the time to share your feedback Jake. Discounts are coming very soon - and there are lots of other exciting features in the pipeline too. I think add-ons and metered allowances will be very useful for your business.

Tom
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Welcomed Find Among Many Subscription SaaS Options

Reviewed on 2020/05/30

hopr [SENSITIVE CONTENT HIDDEN] needed a subscription service for its PassHopr app. We reviewed and...

hopr [SENSITIVE CONTENT HIDDEN] needed a subscription service for its PassHopr app. We reviewed and vetted several popular alternatives. I was impressed with Billsby's customer support staff and their timely answers to questions. I hope that continues

Pros

Billsby had two things that motivated me to check them out. First, their approach is hierarchical and logical: Products, Plans, and Cycles. Just about any subscription (service or product) can fit that structure. Hopr is an unique authentication-as-a-service SaaS business and our subscription offerings serve both B2B and B2C markets in differing ways, so Billsby's Product Plan Cycle approach was agreat fit for us because of the flexibility if offers. Second, their service includes all of the essential supporting activities (such as dunning) that would be important to a top notch user experience. I like that it is a comprehensive service with a simple pricing structure. Once I began to use Billsby I found the setup to be straightforward and it was simple to get started. I also like that their API is comprehensive allowing us to use exchange data from within our service to the subscriber's account and vice-versa.

Cons

This is not a 'con', but as an SaaS company, we at hopr are really attentive to IT security. We don't use many third party services because they can introduce cybersecurity weaknesses. Billsby seems to use a lot of third party applications and services to provide their subscription service. When I asked about their security architecture the answers weren't reassuring. So we'll see if they can pass muster in this important area.

Alternatives Considered

Chargebee and Pabbly Subscriptions

Reasons for Switching to Billsby

Billsby had the most functionality, flexibility, and pricing to meet our needs
Angus
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

the amount of time and money I've saved by discovering this is ridiculous!

Reviewed on 2020/01/31

I use billsby to facilitate my clients subscribing to my unlimited graphic design subscription...

I use billsby to facilitate my clients subscribing to my unlimited graphic design subscription business.

So far the process has been fairly smooth and still discovering more features i can add!

Pros

The main thing i really like is the support you get especially when setting up. Theres a chat bot in the corner the whole time, whenver i have a question it gets answered immidatly by them!

its really quick to set up, you dont have to deal with coding and developers as you would do with a stripe api.
Theres a really low transaction fee that only kicks in after your first $50K in sales!!,

Cons

theres no montly fee cost unless you want to remove the branding which you have to pay montly for , Im probally going to keep the branding for credibility just so the customer knows their card info is being dealt with professionally, thats just my opionion.

Conrad
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Billing Software for Startups

Reviewed on 2020/06/08

I am loving the product so far. Our business revolves around a subscription model for recurring...

I am loving the product so far. Our business revolves around a subscription model for recurring revenue and their product is perfect for helping me get my business running right away.

Pros

They made it easy to implement their javascript for easy access for my consumers to produce products and services that I offer. I am excited to implement their API very soon into my business.

Cons

Initially, when I signed up, some features weren't available yet, such as coupons codes (the functionality I wanted the most). But one of the things I do like about working with a team in public beta is that they take your feedback as the consumer very seriously, so I am confident that they will implement more features I need as a business as they grow.

Alternatives Considered

Chargebee

Reasons for Choosing Billsby

The Billsby chat function built into the interface and the $50,000 free trial.

Switched From

Chargebee

Reasons for Switching to Billsby

Access the chat feature because, as a new user of these billing products, customer service is essential to me.
Samuel
Samuel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Subscription management with Billsby

Reviewed on 2020/07/13

Amazing. Responsive team and the tutorials can make a novice like me turn out some good integrations...

Amazing. Responsive team and the tutorials can make a novice like me turn out some good integrations.

Pros

Starting out from a manual invoicing and billing solution to Billsby is like night and day. They eliminate the risk by letting you collect the first $50k for free.

Cons

The UI could use an improvement but it doesn’t get in the way of functionality

Alternatives Considered

Chargebee

Reasons for Choosing Billsby

Ease of automation, better functionality

Reasons for Switching to Billsby

It’s easier, cheaper and better support
Jason
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect product for what I needed

Reviewed on 2020/05/05

I am solving the issue I was having with revenue streams. I now can set up automatic payments and...

I am solving the issue I was having with revenue streams. I now can set up automatic payments and not have to worry about chasing after my clients at the end of every month.

Pros

I found Billsby while searching for a way to add recurring monthly payments to my clients. Billsby made it easy and simple to set up my products and even easier to integrate into my website. I had a few roadblocks at first but they were very quickly alleviated through email and my integration launched without a hitch. I was actually setting up a different company while setting up Billsby and there was no contest as to who would serve my needs best.

Cons

The only thing I don't like is that there is no option to setup a discount code for my products. I'm not too concerned though as I've been told this feature will happen soon.

Response from Billsby

Thanks so much for taking the time to leave a review for us Jason. Discounts and coupons are coming very soon - at the time of writing this, there's only four features higher up our roadmap!

Dominic
Dominic
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent customer service!!

Reviewed on 2020/06/15

Pros

I just started using Billsby and after a day of very easy setup, it is already implemented on my website, ready for the launch of some new services I am offering. Billsby is the PERFECT solution for managing subscription services and I cannot express my gratitude for the quick, helpful team during my setup experience!

Cons

So far I have not run into any issues. Embedding the checkout feature on my site was a little confusing but the Billsby team jumped right on it and got it setup for me in minutes!

Brad
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easily customized, affordable, checkout experience!

Reviewed on 2020/04/04

I'm so glad I found Billsby. It has been very easy to use and does exactly what I was looking for....

I'm so glad I found Billsby. It has been very easy to use and does exactly what I was looking for. I run a SaaS workplace wellness company that sells product per employee per month with discounts for annual subscription (typical SaaS sales model). I looked around at dozens of products that cost a lot, required coding to integrate, or we're not customizable at all. Also, I had a question while setting Billsby up and the customer support were really helpful.

Pros

It is very easy to customize the checkout experience for my product and business model. It is SO affordable (compared to several products that start at $250+ per month).

Cons

I haven't found something I don't like about the product yet.

Alternatives Considered

Recurly, Odoo, Chargebee, Maxio and FastSpring

Response from Billsby

Thanks for taking the time to review Billsby, Brad. We're so pleased that you're happy with our service!

Greg
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Billsby is an amazing system for getting your subscriptions up and running.

Reviewed on 2020/03/23

Amazing, would definitely recommend.

Amazing, would definitely recommend.

Pros

Customer service. The team at Billsby went way out of their way to help us get our system up and running in just a couple days. Top notch support.

Cons

I feel like it could be a little more user friendly. It works very well, but it is not a beautiful solution.

Alternatives Considered

Subbly

Reasons for Switching to Billsby

Free trial for the first $50,000

Response from Billsby

Thanks Greg! As one of our first customers, your confidence is truly valuable.

Mat
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The simplest option for subscription management

Reviewed on 2020/06/29

Pros

Billsby is easy to use from the start, implementation is well documented and simple to follow and all code is just a copy and paste to get you up and running!

The admin interface is well laid out and making and editing your products couldn't be simpler!

While we've been in development the sandbox mode is great to ensure things work the way we expect them to without us having to spend our own cash!

Their support is great, nothing is too much trouble and you know you're talking to human beings on the other end that just care about their product!

Cons

At the moment I've not found anything negative about Billsby

Alternatives Considered

Stripe and Stripe Billing
rafel
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product - smooth functioning

Reviewed on 2020/05/01

Most excellent. Responsive people. Easy to deal with. Happy to assist you in your needs.

Most excellent. Responsive people. Easy to deal with. Happy to assist you in your needs.

Pros

Well documented. Easy to follow instructions. Dashboard was a marvel to work through. if you made an error in the configuration, it would tell you to correct.

Cons

Unable to work with my Android app via AppyPie platform

Response from Billsby

Thanks for your review Rafel, and I'm so pleased you were happy with our dashboard and documentation. Unfortunately, app stores do heavily restrict the options for third party subscriptions but I hope you'll consider us for web based subscriptions in the future!

Luca
Overall rating
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy

Reviewed on 2020/03/16

Pros

All the subscription function (trials, recurring payments with stripe, etc...)

Cons

Just the fact that it is an early-stage startup and it has to increase all the user experience, but it's the best software tried ever

Tim
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Outstanding effective and simple to integrate

Reviewed on 2020/06/01

Pros

The ability to just get up and running was spot on, initially, we found Billsby via google, but within minutes i was signed up, loved the examples and rolled out a trial page with integration to stripe by the end of the day.

Cons

Currently very little, the one option that would be good is to host a pricing page, so you can easily direct people to and transact.

Simone
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simple and fast

Reviewed on 2020/06/11

Pros

With Billsby you can reduce time of software development and focus on product development for your subscribers.

Cons

Some features are missing but they are already planned.