3 reviews

CRAFTS

Operations management for childcare

4,7 /5 (3 reviews) Write a Review!
Overall rating
4,7
/
5
Value for Money
4,7
Features
4,3
Ease of Use
4,7
Customer Support
5
100% recommended this app
3 reviews
Amanda N.
Industry: Government Administration
Company size: 501-1 000 Employees

A versatile program that ticked the boxes

Used Daily for 6-12 months
Reviewed on 2020/10/06
Review Source: Capterra

[SENSITIVE CONTENT HIDDEN] and his team have been incredibly accommodating despite our exacting standards and seemingly impossible demands. CRAFTS is a pretty comprehensive program unlike anything else on the market. It is intuitive and user friendly and once you get your hands on it I can see that you can really do so much; save time, paper and reduce errors.

Pros

I love that this program is cloud based so our home child care providers can access it from anywhere with a computer, tablet or phone. With attendance now in the hands of the parents and providers there is less room for error. The interface is visually attractive and intuitive so the training is easier. We can set reminders for everything so that we don't forget students' birthdays, rate changes or providers' certification renewals. The ability to interface with Bambora to accept EFT payments has been a big help which will certainly cut down on the need for collections.

Cons

Because it is a cloud-based program and not a completely customized program there are a few work-arounds that we have to do in billing. In all fairness though, we have very unique needs that many clients wouldn't require.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrea B.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Transitioning to digital using CRAFTS

Used Daily for 1-5 months
Reviewed on 2020/10/02
Review Source: Capterra

I cannot recommend this system and its service team enough. We had to convince our board of directors, executive director and staff that the transition would be worth their time and effort. It absolutely was.

Pros

What we appreciate most about this software was the service that we received from CRAFTS tech team. this was a huge endeavour, to get all of our programs transitioned to an online data management program. CRAFTS took into consideration our licensing requirements, a global pandemic, and every need we discovered, they took it quickly under consideration and made the amendments essential to our program

Cons

The staff login in has been difficult to implement at this time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Virginia F.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

CRAFTS is Just what we were Looking for

Used Daily for 1-5 months
Reviewed on 2021/01/04
Review Source: Capterra

Pros

We were looking for a way to move our daycare reporting and attendance and communication with parents online as well as making billing a simpler process and CRAFTS is just what we were looking for.

Cons

Some of the features have taken some time to get used to and doing so much online takes some adjustments

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10