VipeCloud

4.9 (162)
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Sales CRM With Marketing Suite That Builds Rapport With You

Overall rating

4.9 /5
(162)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.4/5
Customer Support
4.9/5

98%
recommended this app
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162 Reviews

Dianae
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vipecloud has helped grow my business.

Reviewed on 2023/08/15

I love that I can communicate with my Team and my Customers. It is a wonderful tool.

I love that I can communicate with my Team and my Customers. It is a wonderful tool.

Pros

Reaching out to my team and keeping them informed for new products and training. I also use it for monthly recognition. Communication is so easy with Vipe Cloud. I can personalize easily by adding video's and pictures. I also love that they have an app. Plus they have great customer servic.

Cons

At times I am not as "techy" but I have two assistants that help along with great tutorials that Vipe Cloud has for us.

Steve
Overall rating
  • Industry: Wine & Spirits
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Satisfied Customer

Reviewed on 2023/05/08

So far its been fantastic. [sensitive content hidden] is helping me with everything that needs to...

So far its been fantastic. [sensitive content hidden] is helping me with everything that needs to be set up.

Pros

Love the pricing but what I like the most is the support. [sensitive content hidden] is awesome and always available. He helps me with everything I need. If you want support go to VipeCloud.

Cons

Do not know yet. Will know in a few months

Response from VipeCloud

Thank you Steve!

dan
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

good

Reviewed on 2021/11/09

pretty good. customer support [SENSITIVE CONTENT] is excellent

pretty good. customer support [SENSITIVE CONTENT] is excellent

Pros

email tracking after campaigns are sent. i am not using CRM

Cons

nothing so far, just started using software

John
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our go-to tool for everything!

Reviewed on 2022/01/04

Vipecloud enables us to do a multitude of different things with our customer database -- everything...

Vipecloud enables us to do a multitude of different things with our customer database -- everything from contact management to email marketing and even to tracking opportunities. It's one of the best on the market.

Pros

As a user of a number of the larger and more popular marketing automation / CRM tools, I found VipeCloud to be easier to use and quite robust for its footprint. The system was easy to set-up and use, and the support was out-of-this world. I'd recommend it to any small organization that's wanting to get the most out of the contemporary marketing software world.

Cons

There is almost nothing we didn't like about VipeCloud. When we encountered difficulties and even when we needed to unlock new features, VipeCloud was very eager to help!

Alternatives Considered

HubSpot Marketing Hub and Salesforce Sales Cloud

Reasons for Switching to VipeCloud

Previous experience with the product from one of our principals.

Response from VipeCloud

Thank you for the wonderful review!

Jesse
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this service!

Reviewed on 2021/11/08

I love the email features and social media posting. The system is user-friendly. The customer...

I love the email features and social media posting. The system is user-friendly. The customer services is excellent, prompt, and easy to understand.

Pros

I love the ease of using this product. The customer service is excellent!

Cons

The only thing I think could be different, would be a notification via email when a post fails. It sometimes gives error, but I am not aware until I click that tab the next time I login to my dashboard.

Julie
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Program for building customer relationships

Reviewed on 2022/12/02

Great! Adam and his team are top notch and very helpful with communication

Great! Adam and his team are top notch and very helpful with communication

Pros

Easy to use! Great customer support! They went out of the way to make sure you are knowledgeable of how to use the system

Cons

There wasn’t anything I didn’t like about it

Response from VipeCloud

Thank You Julie!

Bridget
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Customize my emails with some issues but great customer service

Reviewed on 2021/02/10

I love being able to customize my message to send to a large group of people. The colorful content...

I love being able to customize my message to send to a large group of people. The colorful content gives me more attention and a better response from my customers and team.

Pros

I create emails to my team and customers each week using Vipecloud. Because of the customization I can add beautiful images and videos which help my emails stand out. It took me some time to learn how to add all of the features into the email and I am still learning but if you are familiar with this type of thing you will probably be comfortable with it.

Cons

I have some issues adding text blocks and pictures where I want them. I also think the dashboard could be more user friendly. I wish we could navigate the site more easily with more colorful links. I have to work hard to remember where I put things each time I go in to edit my previous emails. I have had things not load up properly when I am in safari but in google chrome it works. Strange but that's what customer service told me to do.

Rene
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VIPE CLOUD COMBINES SO MUCH FUNCTIONALITY IT MAKES YOUR JOB EASIER

Reviewed on 2019/07/08

The creators listen to the clients. They are adding new features and make the system easier. They...

The creators listen to the clients. They are adding new features and make the system easier. They aren't afraid to expand their initial concept and incorporate a better wider vision based on the users.

Pros

How it works with google mail. It takes a little time to get yourself moving in a new direction. Lots of help from the support staff is available. Which makes it a great tool for the seasoned or the beginner. We love the value as well.

Cons

Just the initial setup and learning curve.

Alternatives Considered

Keap

Reasons for Choosing VipeCloud

A lot of features with a less intensive learning curve.

Switched From

AWeber

Reasons for Switching to VipeCloud

Cost and the cumbersomeness of infusionsoft back office. Plus I love startups.
Steve
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

VipeCloud

Reviewed on 2019/07/04

CRM, drip campaign emails, video emails all were taken care of by VipeCloud.

CRM, drip campaign emails, video emails all were taken care of by VipeCloud.

Pros

Full featured with new thoughtful features continually being added. Good Value and Powerful

Cons

I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.

Alternatives Considered

BigContacts

Reasons for Choosing VipeCloud

Salesforce seemed overpriced and limiting to me. I had used BigContacts as well.

Switched From

Salesforce Sales Cloud

Reasons for Switching to VipeCloud

CRM - easier, drip campaign emails available in VipeCloud and not others, integrated video email in VipeCloud but not SF or BC
Lila
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Things I like

Reviewed on 2021/11/12

My assistant does everything for me so I don’t use all the capabilities.

My assistant does everything for me so I don’t use all the capabilities.

Pros

I like the ease of getting info out in mass. I like all the capabilities this program offers. I especially like being able to interact with people individually. I appreciate the price.

Cons

So many capabilities that it’s a bit overwhelming.

Alternatives Considered

SurveyMonkey

Reasons for Choosing VipeCloud

Vipecloud is more connected to my own company

Switched From

SurveyMonkey

Reasons for Switching to VipeCloud

More interactive
Wendy
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love them

Reviewed on 2023/10/17

Having emails and social media postings automated is a great use of my funds because it frees me up...

Having emails and social media postings automated is a great use of my funds because it frees me up to spend time on more income producing activities.

Pros

It was an easy and seamless setup. They go above and beyond to make sure their users are getting the most out of the services they offer.

Cons

At this time I cannot think of any difficulties I've experienced using VipeCloud.

Leslie
Overall rating
  • Industry: Cosmetics
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love VipeCloud

Reviewed on 2023/10/17

I love all the options VipeCloud provides

I love all the options VipeCloud provides

Pros

I love the simplicity and all the options VipeCloud provides!

Cons

I like everything. There isn't anything that I don't like.

Tom
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VipeCloud is the right solution for my firm

Reviewed on 2023/09/07

Exceptional. My experience is hugely better than I had with a more well-known platform.

Exceptional. My experience is hugely better than I had with a more well-known platform.

Pros

On-boarding and Customer Service. I got personal attention when I bought and launched VipeCloud. I wasn't directed to some YouTube video. An expert VipeCloud representative was available to walk me through the setup and answer my questions. And they were available for follow-up calls.

Cons

The thing that users in a larger organization might like least is a benefit to me. The simple way I use the basic features and can grow into VipeCloud's advanced features is a big plus for my firm and other small to medium organizations like mine.

Response from VipeCloud

Thank you and welcome aboard! We're looking forward to building your business with you!

Kay
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Platform

Reviewed on 2023/05/24

Great for advertising and connecting with my customers.

Great for advertising and connecting with my customers.

Pros

Ease of use of Vipe Cloud. Prompt service. Great posts.

Cons

I don't know everything that is possible integrating my Mary Kay Intouch information from Mary Kay, Inc. via Vipe Cloud

Response from VipeCloud

Thank you Kay! We're happy to connect to review what else you can do with VipeCloud. Just email our support :).

Rick
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Get into marketing automation without breaking the bank

Reviewed on 2021/11/03

Because we use another system for basic CRM tasks such as task management, contact management and...

Because we use another system for basic CRM tasks such as task management, contact management and deals management the marketing automation features are what we use Vipecloud for most of the time. These include email drip campaigns, email nurture, targeted mass emails, content management and social media management.
We have not yet worked out a bi-directional syncing, but create new contacts in VipeCloud automatically when we add new ones in our main CRM system.

Pros

We are advanced CRM users but settled on VipeCloud due to the breadth of functionality and value for money. It's easy to use, simple to configure and powerful. Its search and list building features are excellent, enabling targeted email marketing. HTML emails are simple to build, Content management, Social Media management are also terrific. It brings to the smaller company many of the marketing automation features only larger companies can afford.
When everything is taken into account, CRM, web page tracking, contact and task management, marketing automation, content management, email tracking - and the list can go on, this is a top of the range product for use by everyone.
Support is faultless. Rapid response and immediate fix if required.

Cons

Initially, there were quite a few annoying glitches we kept bumping into, but these were fixed almost immediately. We also use HubSpot for CRM, its user interface is awesome

Alternatives Considered

Act!, Pipedrive and Salesforce Sales Cloud

Reasons for Switching to VipeCloud

Breadth of features, value for money

Response from VipeCloud

Thank you for the great review, Rick!

Kelly
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing customer support and tools that has increased my business 400%

Reviewed on 2022/01/07

VipeCloud and it's staff go above and beyond to help ensure that their software are an assent to...

VipeCloud and it's staff go above and beyond to help ensure that their software are an assent to your organization. I have experienced outstanding customer service and detailed replies to every questions I have presented. VipeCloud support has even gone a step further to schedule virtual meetings to ensure I understand every aspect of the their system that I need to further my business goals.

Pros

VipeCloud has given me the tools to make A+ Email campaigns, deploy those emails and receive data to help me continually improve my results. This system has allowed me to turn my 1300 sales leads into viable business contacts that will continue to grow my customer base for years to come.

Cons

There is a learning curve to be able to fully understand and enjoy all that VipeCloud has to offer. For a non-technical person, it can be a lot to get all the bells and whistles to work together.

Response from VipeCloud

Thank you Kelly!

Tasha
Overall rating
  • Industry: Cosmetics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Its the best out there for creating beautiful professional emails

Reviewed on 2021/02/11

Its been fabulous. I honestly cannot think of anything bad to say about it thus far.

Its been fabulous. I honestly cannot think of anything bad to say about it thus far.

Pros

Overall ease of use. Lots of options, images, backgrounds, everything you need to create professional emails for your business. There customer support is top notch as well! I also love that is a drag and drop format, so its easy to learn!

Cons

It took a hot second to learn the format and how to share things with others . However once I watched a couple of videos it was easy to learn.

Response from VipeCloud

Thank you Tasha!

Katie
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

VipeCloud is essential

Reviewed on 2021/11/08

Pros

I love this software because it streamlines my time and ability to work more effectively. It’s simple to learn and use.

Cons

There really isn’t anything I can think of that I do not like. I don’t know all the ins and outs yet but what i utilize has been great.

Alyssa
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Honest Opinion

Reviewed on 2021/11/08

Great! Very versatile . I like can add a personal touch to my messages

Great! Very versatile . I like can add a personal touch to my messages

Pros

The automated system makes it easy ! Once you get set up it does the work for you .

Cons

The initial setup of campaigns . It can can be somewhat confusing but once You get hang of it, it get easier .

Sandra
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VipeCloud is Great for Boosting Small Business Marketing!

Reviewed on 2021/11/10

Very helpful, lots of features that we haven't even begin to use but plan to utilize in the future,...

Very helpful, lots of features that we haven't even begin to use but plan to utilize in the future, helpful company, makes communication with customers more personalized and streamlined.

Pros

I love the capabilities to customize so much about emails and schedule emails and social media posts so I can plan so much easier.

Cons

There are a few features that can be difficult to learn or figure out without help, but we have been able to get help in using the software.

Response from VipeCloud

Thank you! Let us know if we can help you learn any other parts of the product!

Shawn
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Professional looking communication!

Reviewed on 2021/11/03

Pros

I love all the features vipecloud offers and how easy it is to use the software. Many features for the value

Cons

I couldn't imagine any other features that vipecloud doesn't already have :)

Brenda
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing communication tool

Reviewed on 2019/07/03

Very positive. Very effective. I highly recommend it.

Very positive. Very effective. I highly recommend it.

Pros

The systems that allow me to communicate with personal touch. That my customers and team members can hear my voice as well as see my words and pictures when I communicate. It also maximizes the effectiveness of my time management.

Cons

Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.

Response from VipeCloud

Hi Brenda! Thank you for the review! In the Emails tab you can check out the Sent or the Mass section for info on when and who your emails were sent to. Please don't hesitate to email [email protected] if you need additional help! -Adam

Allyson
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best program on the market

Reviewed on 2020/01/17

Pros

I am over the moon impressed with the ease of this product. I love the analysis report given after each mass email. Impressive.

Cons

I have no cons related to this product.

Kylie
Overall rating
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Resource

Reviewed on 2020/01/18

I love this because I’m able to get important information out to my unit and it looks very...

I love this because I’m able to get important information out to my unit and it looks very professional and eye appealing while also including all the most important things!

Pros

Having an app for viewing and sending information and not having to log into a website every time!

Cons

Mainly just the process of trying to learn how to use it without a lot of “how tos”.

Response from VipeCloud

Thank you Kylie! We're continually improving the user interface and I hope the product is becoming easier for you!

Lisandra
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 2021/11/15

I have loved it. It’s help my business greatly!

I have loved it. It’s help my business greatly!

Pros

I have used other programs and this is by the far most easy friendly system i have used!

Cons

I would prefer to be able to name the uploads before they get uploaded.

Response from VipeCloud

Hi Lisandra, thank you for your review! Intriguing suggestion about naming uploads. We allow you to rename your upload during the upload - happy to show you how!