--- description: Learn how SpotOn can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SpotOn Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Waitlist Software](/directory/1575/waitlist/software) > [SpotOn](/software/130639/spoton-restaurant) # SpotOn Canonical: https://www.getapp.za.com/software/130639/spoton-restaurant Page: 1 / 16\ Next: [Next page](https://www.getapp.za.com/software/130639/spoton-restaurant?page=2) > SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more. > > Verdict: Rated **4.3/5** by 368 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 368 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SpotOn - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$99,00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Subscription pricing starts at $99/month. A free plan is available. Contact SpotOn for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Mexico, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activities Booking - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Management - Bar Tab Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - Built-in Accounting - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics ## Integrations (27 total) - 7shifts - Apple Pay - Auto Decision Platform - BevSpot Food and Beverage Management - Craftable - DAVO - DolceClock - DoorDash for Merchants - HotSchedules - INControl - MarginEdge - Marqii - PayPal - Paycom - Paycor ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Waitlist Software](https://www.getapp.za.com/directory/1575/waitlist/software) ## Related Categories - [Waitlist Software](https://www.getapp.za.com/directory/1575/waitlist/software) - [Restaurant POS Software](https://www.getapp.za.com/directory/197/restaurant-pos/software) - [Bar POS Software](https://www.getapp.za.com/directory/833/bar-pos/software) - [Payment Processing Software](https://www.getapp.za.com/directory/23/payment-management/software) - [Point of Sale Systems](https://www.getapp.za.com/directory/195/point-of-sale/software) ## Alternatives 1. [Restroworks](https://www.getapp.za.com/software/2036087/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.getapp.za.com/software/103313/toast-pos) — 4.2/5 (549 reviews) 3. [Lavu](https://www.getapp.za.com/software/103207/lavu) — 4.2/5 (257 reviews) 4. [CAKE POS](https://www.getapp.za.com/software/105575/cake-pos) — 4.6/5 (522 reviews) 5. [Epos Now](https://www.getapp.za.com/software/106871/epos-now) — 3.8/5 (713 reviews) ## Reviews ### "Spoton partnership" — 5.0/5 > **Chuck** | *21 September 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I feel like they are truly a partner to my business > > **Cons**: They had some growing pains when we first start. They were new at the time but there customer service was excellent during those times. > > They have improved our business in many ways helping us grow revenue through their different programs such as loyalty and QR ordering. ----- ### "Great service, software, and hardware for my 36 year old restaurant" — 5.0/5 > **Keith** | *11 January 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: The customer service from sales, pre-install, and installation. Nice hardware also. > > **Cons**: Nothing at the moment. Possibly make time sheets easier to navigate? > > 10/10 and would highly recommend. \[sensitive content hidden\] fully explained everything from menu build out to online ordering and cash discount programs. \[sensitive content hidden\] was patient and thorough will the menu consultations and \[sensitive content hidden\] was very detailed and friendly on install day at the restaurant. ----- ### "Poor Customer Service" — 1.0/5 > **Jennifer** | *06 July 2025* | Restaurants | Recommendation rating: 1.0/10 > > **Pros**: The point-of sale system is easy to use, program and train employees. The reservation system is one of the best I have used. > > **Cons**: The handheld devices are cumbersome and have connectivity issues. As a result employees do not use them and we have to continue paying for them because of our contract. The back-up router has never worked during power outages. After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service. > > After trying to deal with SpotOn from behind the scenes for the past six months I can tell they are a disorganized, siloed organization that really does not care about customer retention. Do not expect timely responses to issues – after not receiving a response from their IT department regarding website interface issues I had to hire a website developer to figure out a band aide solution. SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business. ----- ### "I recommend Spoton and \[sensitive content hidden\]with industry strategies." — 5.0/5 > **Tadeo** | *17 September 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses. Their platform makes managing even the most complex menu modifiers effortless—ideal for restaurants with detailed setups. Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results. Online ordering with built-in discounts adds even more value. What truly sets SpotOn apart is its outstanding customer service—especially \[sensitive content hidden\], whose expertise and dedication are unmatched. A top choice for any business seeking a complete, all-in-one solution. > > **Cons**: Spoton could improve its communication with the development team, as feature requests and technical issues occasionally take longer than expected to resolve. The offline mode for transactions also isn’t as smooth as it could be, which may pose challenges during internet outages. While these areas leave room for improvement, they don’t diminish the platform’s overall strengths—just points to consider for businesses with high-volume, always-on operations > > My experience with SpotOn has been outstanding. The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses. With the expert support of \[sensitive content hidden\], I feel fully confident using their tools to streamline operations and grow my business. ----- ### "Spot on review (Ivan Monroy)" — 5.0/5 > **Ann** | *31 July 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: SpotOn has been a game-changer for our business, offering an all-in-one platform that handles payment processing, marketing, and business tools seamlessly. Next-day funding has boosted our cash flow, and the email marketing features help us stay connected with customers effortlessly. Their hardware setup is reliable and easy to use, and everything integrates smoothly — from POS to marketing. Most importantly, Ivan Monroy’s support has been outstanding. He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great customer service, SpotOn and Ivan are the way to go. > > **Cons**: The terminals lack of offline mode, this could help with offline transactions when internet is off. However, there might be some situations with the security regulations about this aspect. ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.za.com/software/130639/spoton-restaurant?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/130639/spoton-restaurant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data