5 reviews

SelfCommunity

Market research, customer experience & community management

4,8 /5 (5 reviews) Write a Review!

Overall rating

4,8 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
5 reviews
Ilaria B.
Overall rating
  • Industry: Management Consulting
  • Company size: 51-200 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A complete and easy to use Platform for growing customer based digital strategies

Reviewed on 2020/04/01

Pros

The focus on user interests / engagement and the social analytics data that can be used through the marketing tools already available in the Platform

Cons

We are stll not finding some marketing based tools that can boost more performance

Marco A.
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Valuable service: complete and versatile platform that serves our engagement and conversion...

Reviewed on 2020/04/06

We needed to have a dedicated Android / iOS app, since most of our target group are smartphone users: SelfCommunity, besides its impressive engagement tools, offers a well-guided system to publish your own App in both main App Stores.

Pros

SelfCommunity is the perfect solution for our needs: to inform and engage leads to convert into customers. Its advanced data provisioning system is a further confirmation about the quality of the service.

Cons

It would be fantastic to have the very useful Broadcast message tool even with sending divided by clusters of users.

Pierluigi G.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201-500 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SelfCommunity perfectly integrate with our Marketing and Content Tools.

Reviewed on 2020/04/09

SelfCommunity proved to be a perfect solution for our needs: acquire new customers and improve retention on our services.

Pros

An integrated social media platform that enable us to acquire new qualified customers thanks to the complete set of integrated social and marketing tools and data.

Cons

We are missing a tool that enable us to directly create and manage sponsorship spaces in the Social Network.

Basilio B.
Overall rating
  • Industry: Internet
  • Company size: 2-10 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Platform that help us to develop innovative digital strategies for our business customers.

Reviewed on 2020/04/07

We love the tool.
It is helping us in expanding our agency services and offer effective and innovative strategies to our e-commerce and corporate customers.

Pros

The Platform has strong features on community management, social analytics and related marketing tools.

Cons

Integration with other apps is still in its infancy but i know that the team is working hard on this.

Marco B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A powerful Customer Engagement Platform to Integrate with our CRM Strategies and Services

Reviewed on 2020/04/06

Very Positive. We are expanding our range of services and starting to develop our Social Community Strategy, a powerful and valuable integration of our CRM blueprint

Pros

The tool perfectly integrates with our CRM Solutions and Services and lets us personalize every aspect of Customer Engagement Projects

Cons

To have already built-in more third-party applications integrated