RXNT Reviews

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480 Reviews

- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient and quick
Reviewed on 2018/09/06
Pros
It allows not only to pull in medication directly into our EHR, but it can help to decide which medication will and will not be covered.
Cons
It has some difficulty with some insurance plans where you have to lookup by fill data rather than rd.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quite simply, the best prescribing platform available!
Reviewed on 2024/10/25
I was first introduced to RxNT about 20 years ago at the advent of electronic prescribing. In the...
I was first introduced to RxNT about 20 years ago at the advent of electronic prescribing. In the 2 decades since, I have used perhaps 8 different prescribing platforms, usually as directed by the health system with which I worked or embedded in an EMR. I have consistently favored RxNT above all others. In fact, the past 2 companies I worked for adopted RxNT at my urging. And now as I have transitioned to and independent practice status, I have once again engaged RxNT as my prescribing program. I'm extremely satisfied, and feel like I've returned home!
Pros
From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add patients, and archive favorite pharmacies, to name a few benefits.
Cons
The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program, it may have simply been less relevant to me.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
HORRIBLE service and customer relations does not care
Reviewed on 2024/03/18
Horrible customer service that does not take ownership for their mistakes, if your practice is open...
Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.
Pros
Relatively inexpensive for EMR, however you don't get fully functional product
Cons
Horrible customer service, billing module does not submit claims correctly, patient data gets changed by the system.
Response from RXNT
This user is no longer a current client of RXNT. We're sad to hear about their issues with our system and our customer service team. However, our support staff works hard to ensure that issues are addressed promptly and effectively. We are committed to resolving customer concerns, but we prefer that feedback be communicated directly. For any concerns related to the review above, please contact [email protected], and we'll be happy to help!
- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
RXNT As An FRC
Reviewed on 2024/05/31
Pros
I liked the ease of access to client records
Cons
Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
rxnt review
Reviewed on 2024/07/10
Pros
Ease of use and layout make it very clear on what you need to fill in and complete.
Cons
The cost of the program is quite high, especially for a new business owner.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful Experience with RXNT
Reviewed on 2024/10/11
My experience has been great. I enjoy the fact that there is always someone available in the rare...
My experience has been great. I enjoy the fact that there is always someone available in the rare event that I require assistance with anything.
Pros
Medication entry and tracking is very simple. Re-ordering medication is made simple. I appreciate the fact that other pharmacies are easily accessible as an option for narcotics.
Cons
I really like everything about RXNT. I do not have any complaints, concerns, or questions at this time. I believe it is an awesome program.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
E-prescribing
Reviewed on 2024/05/20
Excellent. No problems
Ever and excellent support when rarely needdd
Excellent. No problems
Ever and excellent support when rarely needdd
Pros
Easy to access and very functional. Organized and fast to prescribe and to refill scripts
Cons
No complaints at all works well with good support
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great e-Prescribing solution
Reviewed on 2024/06/17
Pros
The most recent updates have created a smoother process for the prescriber.
Cons
Hard to update patient information as needed.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 2024/08/02
It has been great except for 1-2 occasions when it went down and was unusable for a few hours
It has been great except for 1-2 occasions when it went down and was unusable for a few hours
Pros
The ability to see when a prescription was sent and delivered successfully.
Cons
The only Con would be when it goes down it stayed down for a few hours.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform
Reviewed on 2024/08/05
Excellent platform, easy to use, allows refills with quick easy task to complete.
Excellent platform, easy to use, allows refills with quick easy task to complete.
Pros
It is very easy to use and allows you to schedule refill orders. Very user friendly highly recommend this platform.
Cons
the code does not always work for log in access.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New Clinic EMR
Reviewed on 2023/11/29
I am very satisfied overall with the pros of RXNT.
I am very satisfied overall with the pros of RXNT.
Pros
I love the templates for charting which gives me access to the diversity of my patients.
Cons
The billing portion was complicated but I no longer use that feature.
Alternatives Considered
OptiMantraReasons for Switching to RXNT
Navigating RXNT was easier when I trialed the alternative products and the value is superb.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RXNT is an amazing EHR/EMR and e-script software!
Reviewed on 2023/10/23
Overall, RXNT has been great and I don’t plan on switching to any other software.
Overall, RXNT has been great and I don’t plan on switching to any other software.
Pros
The features that are most impactful are the east to use patient templates and the easy prescribing with a hard or soft token
Cons
I don’t feel RXNT is missing any features that I needed.
Reasons for Choosing RXNT
RXNT is much more affordableSwitched From
SymplastReasons for Switching to RXNT
Pricing and ease of use- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Absolutely Horrible.. don’t do it!!!
Reviewed on 2024/02/19
Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word...
Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word everywhere I can
Pros
Absolutely nothing this is been a complete nightmare! Don’t do it!
Cons
If I could give customer support a zero I would. You are basically on your own to try to navigate this horrendous system. I cannot wait to switch. Please save yourself the time and spend the extra money on a different system. Wish I would’ve went with epic.
Response from RXNT
Hi Amanda, we're sorry you've had trouble with the system and with our customer support team. We can assure you that our support staff works hard to ensure that issues are addressed promptly and effectively, and we are 100% committed to resolving customer issues. While we understand that this situation may be frustrating, we prefer that feedback be communicated directly and in a professional manner. Our team has already been in contact with you, but please reach out to [email protected] if there's anything else we can help you with!
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RXNT easy to use
Reviewed on 2024/11/04
Easy to use once adjust to little quirks and quick and easy to find patients and drugs I need
Easy to use once adjust to little quirks and quick and easy to find patients and drugs I need
Pros
Easy to use and find medication I need to order
Cons
Lose prescription if I have to click off to add diagnosis then need to reenter whole prescription again
- Industry: Government Relations
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great prescribing solution for worldwide use.
Reviewed on 2024/07/05
Overall experience is positive. I would recommend this platform to a colleauge
Overall experience is positive. I would recommend this platform to a colleauge
Pros
It is easy to use this platform from countries such as China.
Cons
The patient demographics input is a bit clunky and sometimes erases information. The e-consent can be tricky, if you press the wrong button it deletes the patient.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Service and option
Reviewed on 2024/07/31
Pros
Easy to use. This is very important in our practice.
Cons
Finding certain medications or generics. Sometimes certain medications are difficult to find if isn't a brand or specific
- Industry: Medical Practice
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Used in a very small practice.
Reviewed on 2024/01/13
For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is...
For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is not very expensive.
Pros
The price for this EHR is low which is very helpful since I have a very small practice.
Cons
Some features have been a problem for me to use. In particular, it seemed difficult to get set up for e-prescribing scheduled drugs. So I opted not to use this.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top level Prescription service
Reviewed on 2024/05/31
Exceptional, great, amazing. Graphic design is engaging.
Exceptional, great, amazing. Graphic design is engaging.
Pros
It is 2024 compliant and top level service.
Cons
When i click on rnxt prescribe on Donefirst EMR, i wish it takes me to the patients portal. I am always having to search the patient before prescribing.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great service
Reviewed on 2024/09/03
100% GREAT. I called and a few minutes later. I received help
100% GREAT. I called and a few minutes later. I received help
Pros
Their service and prompt attention always.
Cons
so far I like everything. service,
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Beware of this product
Reviewed on 2024/01/22
Poor to mediocre at best due to the delays in functionality.
Poor to mediocre at best due to the delays in functionality.
Pros
When its working, its great. When its not, it is a barrier to care and your call schesule
Cons
ANYTIME you have a new phone, prepared for waiting days to be functional again.
ANYTIME you have an issue, its ALL day to get it fixed. Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site.
Constant- oh I cant fix this part, etc etc
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent source for electronic prescriptions
Reviewed on 2023/11/01
very happy to use this product. All the trasnferring prescription or pharmacy identification were...
very happy to use this product. All the trasnferring prescription or pharmacy identification were always corrected the same day or within the hour.
Pros
the ease and immediate technical support, if needed.
Cons
none I have no problems with the system. I have not have any issues with the system that were not corrected.
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not good
Reviewed on 2023/10/10
Customer service is the worst part about this company. They frequently have notifications for...
Customer service is the worst part about this company. They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of assistance from customer service. Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to subscribing. When this was discussed with customer service after trying to cancel the subscription, they apologize that I was not informed of that and told me that person was no longer working for the company. There’s been quite a bit of employee turnaround since I’ve signed up for this service two months ago. Took multiple attempts at canceling to finally get someone on the phone and have it confirmed.
Pros
E prescribing from RXNT app was easy to use
Cons
Access to patient portal for the patients is a tedious process, requiring multiple steps with emails frequently going to junk mail. The interface is too busy and not intuitive for daily flow of quickly accessing notes and prescribing features through desktop. Recommended to use a large monitor while using Chrome which is inconvenient if you’re trying to chart on a laptop using any other browser. Can only access appointments an E, prescribing from the app, no ability to chart from there.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Psychiatric nurse practitioner
Reviewed on 2024/08/30
My overall experience was very good no issues
My overall experience was very good no issues
Pros
The platform was very easy to understand.
Cons
I have not seen any issues see as of yet.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MAVERICK HEALTH CARE PROF. LLC
Reviewed on 2024/01/07
Wonderful love the support staff!
Wonderful love the support staff!
Pros
Easy to use!
Cons
No quick text and unable to auto populate problems to medical history
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2024/01/29
Pros
Price, practice management option, customer service
Cons
I do not like working with Change Healthcare