RXNT

4.3 (480)
Write a Review!
Cloud-based Practice Management, EHR, and eRx Software

Overall rating

4.3 /5
(480)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

87%
recommended this app
Sort by

480 Reviews

Chad
Chad
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Efficient and quick

Reviewed on 2018/09/06

Pros

It allows not only to pull in medication directly into our EHR, but it can help to decide which medication will and will not be covered.

Cons

It has some difficulty with some insurance plans where you have to lookup by fill data rather than rd.

John
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quite simply, the best prescribing platform available!

Reviewed on 2024/10/25

I was first introduced to RxNT about 20 years ago at the advent of electronic prescribing. In the...

I was first introduced to RxNT about 20 years ago at the advent of electronic prescribing. In the 2 decades since, I have used perhaps 8 different prescribing platforms, usually as directed by the health system with which I worked or embedded in an EMR. I have consistently favored RxNT above all others. In fact, the past 2 companies I worked for adopted RxNT at my urging. And now as I have transitioned to and independent practice status, I have once again engaged RxNT as my prescribing program. I'm extremely satisfied, and feel like I've returned home!

Pros

From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add patients, and archive favorite pharmacies, to name a few benefits.

Cons

The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program, it may have simply been less relevant to me.

Trevor
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

HORRIBLE service and customer relations does not care

Reviewed on 2024/03/18

Horrible customer service that does not take ownership for their mistakes, if your practice is open...

Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.

Pros

Relatively inexpensive for EMR, however you don't get fully functional product

Cons

Horrible customer service, billing module does not submit claims correctly, patient data gets changed by the system.

Response from RXNT

This user is no longer a current client of RXNT. We're sad to hear about their issues with our system and our customer service team. However, our support staff works hard to ensure that issues are addressed promptly and effectively. We are committed to resolving customer concerns, but we prefer that feedback be communicated directly. For any concerns related to the review above, please contact [email protected], and we'll be happy to help!

Julie
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

RXNT As An FRC

Reviewed on 2024/05/31

Pros

I liked the ease of access to client records

Cons

Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users.

Nicole
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

rxnt review

Reviewed on 2024/07/10

Pros

Ease of use and layout make it very clear on what you need to fill in and complete.

Cons

The cost of the program is quite high, especially for a new business owner.

Yuhura
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful Experience with RXNT

Reviewed on 2024/10/11

My experience has been great. I enjoy the fact that there is always someone available in the rare...

My experience has been great. I enjoy the fact that there is always someone available in the rare event that I require assistance with anything.

Pros

Medication entry and tracking is very simple. Re-ordering medication is made simple. I appreciate the fact that other pharmacies are easily accessible as an option for narcotics.

Cons

I really like everything about RXNT. I do not have any complaints, concerns, or questions at this time. I believe it is an awesome program.

frederick
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

E-prescribing

Reviewed on 2024/05/20

Excellent. No problems
Ever and excellent support when rarely needdd

Excellent. No problems
Ever and excellent support when rarely needdd

Pros

Easy to access and very functional. Organized and fast to prescribe and to refill scripts

Cons

No complaints at all works well with good support

Paul
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great e-Prescribing solution

Reviewed on 2024/06/17

Pros

The most recent updates have created a smoother process for the prescriber.

Cons

Hard to update patient information as needed.

Kenneth
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 2024/08/02

It has been great except for 1-2 occasions when it went down and was unusable for a few hours

It has been great except for 1-2 occasions when it went down and was unusable for a few hours

Pros

The ability to see when a prescription was sent and delivered successfully.

Cons

The only Con would be when it goes down it stayed down for a few hours.

Angela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform

Reviewed on 2024/08/05

Excellent platform, easy to use, allows refills with quick easy task to complete.

Excellent platform, easy to use, allows refills with quick easy task to complete.

Pros

It is very easy to use and allows you to schedule refill orders. Very user friendly highly recommend this platform.

Cons

the code does not always work for log in access.

Kim
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New Clinic EMR

Reviewed on 2023/11/29

I am very satisfied overall with the pros of RXNT.

I am very satisfied overall with the pros of RXNT.

Pros

I love the templates for charting which gives me access to the diversity of my patients.

Cons

The billing portion was complicated but I no longer use that feature.

Alternatives Considered

OptiMantra

Reasons for Switching to RXNT

Navigating RXNT was easier when I trialed the alternative products and the value is superb.
John
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RXNT is an amazing EHR/EMR and e-script software!

Reviewed on 2023/10/23

Overall, RXNT has been great and I don’t plan on switching to any other software.

Overall, RXNT has been great and I don’t plan on switching to any other software.

Pros

The features that are most impactful are the east to use patient templates and the easy prescribing with a hard or soft token

Cons

I don’t feel RXNT is missing any features that I needed.

Alternatives Considered

Tebra and Aesthetic Record

Reasons for Choosing RXNT

RXNT is much more affordable

Switched From

Symplast

Reasons for Switching to RXNT

Pricing and ease of use
Amanda
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Absolutely Horrible.. don’t do it!!!

Reviewed on 2024/02/19

Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word...

Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word everywhere I can

Pros

Absolutely nothing this is been a complete nightmare! Don’t do it!

Cons

If I could give customer support a zero I would. You are basically on your own to try to navigate this horrendous system. I cannot wait to switch. Please save yourself the time and spend the extra money on a different system. Wish I would’ve went with epic.

Response from RXNT

Hi Amanda, we're sorry you've had trouble with the system and with our customer support team. We can assure you that our support staff works hard to ensure that issues are addressed promptly and effectively, and we are 100% committed to resolving customer issues. While we understand that this situation may be frustrating, we prefer that feedback be communicated directly and in a professional manner. Our team has already been in contact with you, but please reach out to [email protected] if there's anything else we can help you with!

Traci
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RXNT easy to use

Reviewed on 2024/11/04

Easy to use once adjust to little quirks and quick and easy to find patients and drugs I need

Easy to use once adjust to little quirks and quick and easy to find patients and drugs I need

Pros

Easy to use and find medication I need to order

Cons

Lose prescription if I have to click off to add diagnosis then need to reenter whole prescription again

hinmoy
Overall rating
  • Industry: Government Relations
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great prescribing solution for worldwide use.

Reviewed on 2024/07/05

Overall experience is positive. I would recommend this platform to a colleauge

Overall experience is positive. I would recommend this platform to a colleauge

Pros

It is easy to use this platform from countries such as China.

Cons

The patient demographics input is a bit clunky and sometimes erases information. The e-consent can be tricky, if you press the wrong button it deletes the patient.

Ariel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Service and option

Reviewed on 2024/07/31

Pros

Easy to use. This is very important in our practice.

Cons

Finding certain medications or generics. Sometimes certain medications are difficult to find if isn't a brand or specific

Bruce
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Used in a very small practice.

Reviewed on 2024/01/13

For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is...

For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is not very expensive.

Pros

The price for this EHR is low which is very helpful since I have a very small practice.

Cons

Some features have been a problem for me to use. In particular, it seemed difficult to get set up for e-prescribing scheduled drugs. So I opted not to use this.

Prince
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top level Prescription service

Reviewed on 2024/05/31

Exceptional, great, amazing. Graphic design is engaging.

Exceptional, great, amazing. Graphic design is engaging.

Pros

It is 2024 compliant and top level service.

Cons

When i click on rnxt prescribe on Donefirst EMR, i wish it takes me to the patients portal. I am always having to search the patient before prescribing.

haydee
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great service

Reviewed on 2024/09/03

100% GREAT. I called and a few minutes later. I received help

100% GREAT. I called and a few minutes later. I received help

Pros

Their service and prompt attention always.

Cons

so far I like everything. service,

Lauren
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Beware of this product

Reviewed on 2024/01/22

Poor to mediocre at best due to the delays in functionality.

Poor to mediocre at best due to the delays in functionality.

Pros

When its working, its great. When its not, it is a barrier to care and your call schesule

Cons

ANYTIME you have a new phone, prepared for waiting days to be functional again.

ANYTIME you have an issue, its ALL day to get it fixed. Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site.
Constant- oh I cant fix this part, etc etc

Susan
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent source for electronic prescriptions

Reviewed on 2023/11/01

very happy to use this product. All the trasnferring prescription or pharmacy identification were...

very happy to use this product. All the trasnferring prescription or pharmacy identification were always corrected the same day or within the hour.

Pros

the ease and immediate technical support, if needed.

Cons

none I have no problems with the system. I have not have any issues with the system that were not corrected.

Corinne
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not good

Reviewed on 2023/10/10

Customer service is the worst part about this company. They frequently have notifications for...

Customer service is the worst part about this company. They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of assistance from customer service. Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to subscribing. When this was discussed with customer service after trying to cancel the subscription, they apologize that I was not informed of that and told me that person was no longer working for the company. There’s been quite a bit of employee turnaround since I’ve signed up for this service two months ago. Took multiple attempts at canceling to finally get someone on the phone and have it confirmed.

Pros

E prescribing from RXNT app was easy to use

Cons

Access to patient portal for the patients is a tedious process, requiring multiple steps with emails frequently going to junk mail. The interface is too busy and not intuitive for daily flow of quickly accessing notes and prescribing features through desktop. Recommended to use a large monitor while using Chrome which is inconvenient if you’re trying to chart on a laptop using any other browser. Can only access appointments an E, prescribing from the app, no ability to chart from there.

Kerisha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Psychiatric nurse practitioner

Reviewed on 2024/08/30

My overall experience was very good no issues

My overall experience was very good no issues

Pros

The platform was very easy to understand.

Cons

I have not seen any issues see as of yet.

Helen
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MAVERICK HEALTH CARE PROF. LLC

Reviewed on 2024/01/07

Wonderful love the support staff!

Wonderful love the support staff!

Pros

Easy to use!

Cons

No quick text and unable to auto populate problems to medical history

Trisha
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2024/01/29

Pros

Price, practice management option, customer service

Cons

I do not like working with Change Healthcare