ZIWO Reviews

Its ease of use is wonderful, keeps track of all your calls, as well as call recordings in a very well organized manner.

It needs a high internet speed, which I think it's normal.

Easy to use and it is cheaper than using your cellphone

Nothing nothing nothing nothing nothing nothing

Modern and easy to use. Anyone can take benefits form it.

It should have captures in different languages.

very convenient , Easy to use , conference call option

call lagging and no history after 2-3 days

Easy to use, easy to setup and easy to fix any problems

Could have better guide for users to checkout to be able to use the tool

Easy to handle, Easy to track calls, Not too complex regarding the break and other agents availability

Need a little improvement, latest update was a great update

Tracking calls, Easy to use, Tracking outbound time.

Sometimes the call logs get missing. If someone transfers the call then only this happens.

The software is easy to use and includes call routing, call recording, and smart dialing.

There's nothing that I don't like about this software

User friendly reports and customer service

After the last update there is no issues with the software

I can use anytime, anywhere, and by anyhow. It is so easy.

Sometimes the difficulty when trying to login.

Calling and connectivity is very good and tacking is also available

Calling and connectivity is very good and tacking is also available

Dashboard is very easy to read, and I can customize the dashboard of our needs.

Mobile Application to track the call logs

I have been using ZIWO since two years now, And I don't think I have used any software fastest and easiest than ZIWO.

I think ZIWO should have a feature where we can select which country we can dial on, without the country code.

- Friendly customer service and willing to help you as much as could. They will call you and check that everything is up and running with you.
- Support is 24/7.
- The trial period is 14 days in which you can test all the features of the service unconditionally and without any commitments.
- The service is the best in the market as it has some specific features which rival service providers don’t offer such as offering a dedicated channel for calls in order.
- Ziwo is the only provider in market is the only service provider in market that can deactivate Call Waiting service which other big companies in the market cannot offer because it’s built-in in their system.
- The voice quality is amazing.
- The system is responding perfectly with my company’s IVR system.
- The system to not receive any other calls if there is already an ongoing call.
- Many features like call recording, call reports and monitoring.
- I would recommend Ziwo to any business or any freelancer doing work over the phone.
- Uptime is all the time technically.

Nothing . It's the best in market much better than the rivals from my experience and testing.

Easy connect to the POCs. It is very clear and fast.

All about it. Ziwo is a good program that make your work easier.

the features that are built into the software are really amazing I think all that I need in the software or all that I was asking for during the kickoff and onboarding is available except 1 thing only

there is no disposition option in the software hope you add it shortly

- The software is modern and user friendly.
- l like the Live dashboard feature as it allows us to do real-time monitoring of the team that is logged in.
- the ability to track all the calls that are recorded easily.

nothing at the moment, the software is easy to use.

I like the variety of services that the software included such as , showing the number of callers before answering the call.

Sometimes I didn't understand the behavior of the system because it shows that calls are answered even when the system is closed

This software is heart of my working, this provide me empowered my work, it is fast, easy, very supportive in case of trouble

I am addicted to it, this will just doesn't hang any of the time.

It's very simple to use and effective. It's very helpful to handle calls with clients without hiccups.

I think its great. I don't really have any complaints regarding the software.

I was amazed at how easy to set up and use Ziwo.
You can simply start to work on it without getting any training as it is very easy to navigate and use
All the information in one place and easy to access

Till now the program is working without issues or difficulties

ZIWO is super fast and very easy to use!

the software lags sometimes for 30 secs

Hold features, warm transfers and seeing the call history in detail.

How it lags under heavy load and the hotlines (7 Digits) in Kuwait does not connect.

it's multiple features is quite impressive

it sometimes get hanged and has to be refreshed

The product is easy to use and provides high quality calls.

A downloadable desktop version would be ideal.