2 reviews

Communication Studio 2.0

Go beyond IVRs, simple chatbots, NLU and RPA.

4 /5 (2 reviews) Write a Review!

Overall rating

4 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
2 reviews
Tesa D.
Overall rating
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Text, web chat, and voice in the same interface

Reviewed on 2018/12/27

Pros

Manage your clients in a omnichannel system. The contact information is displayed on the main screen which is great for focusing on the main tasks and have what you need at your fingertips

Cons

I haven't found any cons about this software that we are actually using and switched on from another solution.

Abi M.
Overall rating
  • Company size: 2-10 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for intercommunication

Reviewed on 2019/02/27

Pros

This app is great for communicating with in companies, institutions, and personal businesses. It works very great with Windows!

Cons

I have not been able to use this app with any Apple devices. Those of us who are pro Apple, this is very confusing!