3 reviews

Reveal(x)

Cloud-based network detection and response solution

4,3 /5 (3 reviews) Write a Review!
Overall rating
4,3
/
5
Value for Money
3,7
Features
4,3
Ease of Use
3,7
Customer Support
5
67% recommended this app
3 reviews
Matthew L.
Industry: Computer Software
Company size: 501-1 000 Employees

Implementing with high expectations

Used Other for 1-5 months
Reviewed on 2018/05/04
Review Source: Capterra

We are hoping to be able to get reports both by application and by customer for availability and usage trends.

Pros

We are just now implementing ExtraHop now even though we purchased it a while back. I have been very impressed with how easy it is to set up, even though it is extremely configurable.

Cons

If it could be easier to start using from a 30,000 foot perspective that would be great. So far I haven't had too much time to spend on configuration, but some of the configurations have me a little intimidated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Banking
Company size: 501-1 000 Employees

Incredible visibility

Used Daily for 1+ year
Reviewed on 2018/09/07
Review Source: Capterra

Amazing tool for troubleshooting. We are eliminating the fingerpointing between us and vendors/other departments who say "It's your network". Extrahop gives us the details to take back and show exactly where the problem is occurring rather than just guessing or going off of a hunch.

Pros

Extrahop gives us very good visibility to troubleshoot application issues better than anything else we've seen. Packets don't lie!

Cons

Expensive, and set up is time consuming.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Damian A.

Extrahop review

Used Daily for 1+ year
Reviewed on 2017/05/17
Review Source: Capterra

Pros

I like that it is easy to use. I also like the view of the interface; very cool. It also has many function abilities.

Cons

There isn't much to not like about it except for price. That is the only thing that makes it difficult. Wish it was more cost effective.

Rating breakdown

Value for Money
Ease of Use
Customer Support