Line2 Pro Reviews

This app helps us to communicate with offices outside the country, at a very low cost.
Allows you to install an app to the mobile phone at no extra cost.

At one time the app could not be installed from the Play store, and we had to ask the company directly, this made us delay in some way.

The software usually delivers my messages and calls reasonably well.

The software is buggy.I get random errors such as divide by zero exceptions during normal operation.
On Windows 10, it will not save my microphone and headset settings. This means that I frequently (for every call) have to hang up on people, go into settings, set the microphone and speakers back to my headset, and call them back. This is inconvenient for people I know and can call back, but devastating if I'm trying to conduct business.
Every update brings a litany of unexpected behavior and new errors, especially on mobile. (Moto E4 Plus)
My biggest dislike is the difficulty I have had in getting assistance in porting my number out now that I have decided I'm done. They say they haven't received a port request despite my carrier submitting a request repeatedly over the course of 2-3 months. We have tried reaching out to their VOIP service provider to try and get an answer as to why the port request is being rejected, but have yet to have a call answered despite calling during their posted open hours. Line2's response has basically been "not our problem."

I love the idea that it's like a virtual cellphone for us- recruiters working offshore! You can text and call a candidate easily in one software. Candidates can also leave a voice message and you will be notified and you can listen to it! You can also install Line2 on your cellphone - very accessible!

I think there is only one thing - there is no search option! Whenever I tried to look for previous messages I need to manually look for it - one by one. It would be easier if I can simply type a keyword on a search box!

One of the best calling app with a reasonable pricing. It has call forwarding option. Clear audio for international calls even works with better mobile internet connection

I was happy with their services so I don't have any cons or negative comments

The pricing was right, and it offers a good automated assistant. The Windows app was fairly easy to use.

The Windows app isn't as robust as similar products, and it doesn't offer some of the free perks of its competitors such as conference calling and a back up line. The dialer is a bit wonky compared to other interfaces and the app should allow you to do more administrative tasks.

I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift.

It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now.

The price is the reason I choose it and stay with it.

It makes you dial numbers repeatedly to get the number to connect and it is down a lot.

What I like most about when using line 2 is how I never ever use my actual number to text or make calls. This app helps that.

What I like least about line 2 is that there are so many clones of this, WhatsApp for example, I have friends on both so it's easy to mix up whos on witch cite.

Pricing is okay for the software tool, and customer support team responds to questions

No issue with the software, works fine for me

I love the ease of use and the ability to text at will.

Generally our mobile access is exceptional unless something is updated or someone else is on the same phone line. When you have many people using the same line it will only work in each capacity for one person except for texting.

Line 2 is simple to use and easy to activate. Line is great for people who live in rural areas. This application doesnt require a strong internet connection.

The service can be spotty at times with lots of down times.

Pretty organized, Easy to use, Works well in Ios and Android platforms too.

Connection goes ups and down If the internet connection is not stable.

I tried Line2 after starting my own small business, which has quickly grown. Line2 allows me to receive my call anywhere and notifies me that the incoming call is for my business. Their app works wonderfully, no issues with crashing and allows for voicemail and text messages.

I have no issues to report with the app. The download and set up is easy, overall. Signing up a freeze.

It was reliable in the past and the price was OK. I guess you get what you pay for.

For the past month and a half the system has a 40 seconds delay before a caller hears the first ring. Most clients hang up before that time. I have lost a lot of business due to this .

Nothing. This company scams people. I lost over $300

I don't usually leave a review on any business. But this time I was forced to.

This is company scams small businesses. A few months ago I had to move my phone number to a different company as the call reception with Line 2 was poor.

It's been 5 months since I have moved to a new company but Line2 has still be charging me for the service I have not subscribed for. I do not have any phone number with them, but they still charge me for no reason.

I had tried calling the customer care to get this fixed, but they seem to claim that my phone number is still active with them. This is false because I have already ported my phone number over to a different company and am calling Line2 from the new company's app. They have also declined to offer me a refund for their false charges.

I am extremely dissatisfied and disappointed with my experience with Line2. I have lost over $300 and would never recommend Line2 to anyone. I am a small business owner and loosing $300 during pandemic doesn't help me.

Hence I wanted to share my experience with others to avoid them from falling in to this trap.

Thanks

Line2 is easy to get set up and start using. Once you sign up you can choose either a toll-free number or a phone number with a local area code. With Line2 you can easily call and text customers to help keep you in touch.

It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received which can make things confusing.

Great option when you need a virtual phone, it allows you to call/text from the same app.

When trying to call outside the US, it gives you some issues in regarding country code and area code.

Easy to use; plug and play. Basically buy a line and use it with no waiting or set up.

Very Glitchy; often bad connectivity and downtime

I like that it is a VOIP vs. a land line. You can route calls to your cell phone. It's inexpensive.

Calls are transcribed to your email. Transcriptions are not great, but at least I know there is a voice mail to listen to.

Customer services are very, very BAD!!! More then one month I can't porting my fax number! Customer support not professional! Porting department didn't answer, not respond! Horror, horror, horror!!!

Price. Cheap company....................