WebinarNinja Reviews

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202 Reviews

- Industry: Information Technology & Services
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best tool to promote you and your expertise
Reviewed on 2019/09/26
I want to connect with my website visitors to educate them in software QA concepts. Webinar Ninja...
I want to connect with my website visitors to educate them in software QA concepts. Webinar Ninja helped me to schedule the demos, walk through, and webinars.
Pros
Quick setup, easy to learn, intuitive user interface, multi-platform compatibility, and affordable pricing.
Cons
You must install the add-on to work on the web app, in few instances it may terminate abruptly your browser instances. Before scheduling the actual sessions, try to perform a dry run.
Alternatives Considered
Webex SuiteReasons for Switching to WebinarNinja
Mainly the pricing which is affordable and they have excellent support with road map.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Almost the best software to create online webinars
Reviewed on 2019/08/07
Webinarninja allows us to solve several big problems that have to do with training. We can organize...
Webinarninja allows us to solve several big problems that have to do with training. We can organize periodic meetings with our clients and explain how to use our services and saas software. In addition, we can meet with our team for sales training and support training
Pros
It is easy to use and its dashboard is excellent. Many interesting options and functions. Audio and video work well, even at low speeds. Multiple options for different types of webinars, including deferred webinars. I have tried many and this is almost the best, almost perfect
Cons
Little to say here. Perhaps the most important flaw is that it is not a software designed for markets in other languages (widely spoken) such as Spanish, and although it is true that you can customize many parts and translate them manually, still does not have a language selector that changes everything for you like other webinars software. Moreover, it is obvious that it does not work and is not intended for meetings, only for webinars, because it is not possible for several attendees to participate simultaneously in the conversation etc
Alternatives Considered
Zoom Events and WebinarsReasons for Choosing WebinarNinja
We have changed because it is a fresher software and little by little it fulfills its promises to improve every day to become the best webinars software. Webinarjam still has advantages in some things, especially with automatic languages (by choosing the language everything changes automatically to that language, even emails etc and there is nothing else to do), but we hope that this will be included in the near futureSwitched From
WebinarJamReasons for Switching to WebinarNinja
The price is better and the software is more flexible. In addition Zoom's technical support is terrible, very bad and slow and, although Webinarninja's support is still not perfect, it's much better- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not worth the time, and definitely not worth the money they take from you (and won't give back)
Reviewed on 2023/06/27
Pros
When I cancelled my subscription FINALLY and they closed my account.
Cons
I tried the platform out with a free trial (it only took me a day to realize it didn't meet my company's needs). I went in and canceled the account, but the wording on the cancellation page is so that it SEEMS like you've canceled "once your current billing cycle comes to an end, you'll no longer have access to your account data..." but they require you give a reason why for cancellation (though it's not clearly stated). When I realized they charged me, I contacted them immediately and kindly asked for a refund, to which I was met with a firm "no." When I explained, they said, sorry, no refunds. They didn't care to work with me, to see I hadn't used the software. They just refused. Not worth the time or money to mess with (what I've seen from other reviewers) scammy auto-renewal practices.Stay away!
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Webinar Ninja Makes Light Work of Webinars
Reviewed on 2019/08/07
I've owned it for a while but have only recently started to use it and plan to use it a lot more in...
I've owned it for a while but have only recently started to use it and plan to use it a lot more in the future. I want to use it for teaching in short bursts, and I think it's perfect for that. There are various webinar formats available to me, so I can use different options as I grow. The options include the live option which I've been using until now, and also an automated option, a series of webinars which I can link together, and a hybrid version where I can run the recorded webinar but be present to answer comments live.
The interface is easy to use and very intuitive which I think is a huge plus for someone like me who doesn't want to have to hunt for various features.
Pros
I really like the ease of use of Webinar Ninja. I'm not a techie-type and I was able to get it up and running pretty quickly. When I did get stuck or have questions, their support was right there to answer questions - and often incredibly fast, so I wasn't delayed. I loved that.
I get regular emails from Webinar Ninja with the latest improvements to the software, so it's very clear to me that they're invested in continually improving their product, which is important to me.
The last email announced the new WebinarNinja Academy which has training on everything from how to set up a webinar, to how to deal with the techie side, how to market the webinar and more.
Generally, I find it simple to use, and easy to just set up. It's not complicated.
There's also a lot to love about the way I can send out webinar registrations, and add my own templates for various stages of the registration process.
Cons
I'd like to be able to delete my test webinars, or other webinars that I don't need anymore, but I can't find a way to do that yet. I'd also like an easy way to search through my webinars so I can find the recording I'm looking for.
I'm not 100% happy with the quality of the recording, but to be honest, I can't tell if that's an issue with WebinarNinja or it's my own setup.
But these are small issues. On the whole I find the interface very user-friendly.

- Industry: Online Media
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A very solid webinar hosting solution!
Reviewed on 2019/09/26
WebinarNinja allows me to educate my community, as well as prospects and new audiences, in an...
WebinarNinja allows me to educate my community, as well as prospects and new audiences, in an automated one-to-many fashion.
Additionally, I can use it to host live WN to strengthen the 'Know, Like and Trust' factor, showcase my expertise and promote my products and services.
Pros
The impressive suite of features, which includes the ability to create and host different types of webinars, as well as the UX and the fact that the WebinarNinja team keeps working on and improving the tool.
The WN fast support is the icing on the cake!
Cons
The setup of automated webinars would need the feature, which is a available in other webinar platforms, to make the webinar available for instant access or on a specific date & time (e.g. 10am in the time zone of each attendee, regardless of where he/she is. If his/her time zone is EDT, then it would be 10am EDT. If, on the other hand, his/her time zone is PDT, then it would be 10am PDT).
At the moment, it isn't possible to do this in WebinarNinja but it's possible with other webinar tools.
Reasons for Choosing WebinarNinja
I was looking for a more robust solution. I was considering a few options when a friend told me about WebinarNinja and, a few days later, AppSumo had a lifetime deal for WN...great coincidence!Reasons for Switching to WebinarNinja
I liked the array of features WN offered, noticed it was being used by experts I followed, I was a fan of representatives ,from the $100 MBA Show and last, but not least, the AppSumo deal, which gave me lifetime access.- Industry: E-Learning
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
If you're thinking about using WebinarNinja - DON'T!
Reviewed on 2021/02/03
This is without a doubt the worst webinar software around and I have used a large range of them....
This is without a doubt the worst webinar software around and I have used a large range of them. This is the first negative review I have ever written - it's that bad.
If you're thinking about using WebinarNinja - DON'T! It will cost you and likely embarass you in front of your webinar registrations.
We signed up in December and created a webinar series with just under 1,000 registrations (their absolute limit). Long story short - without notice or email (they say they sent one email but we never received it) WebinarNinja put itself into PLANNED maintenance mode minutes before our second webinar was about to kick off. So they essentially let us schedule a webinar (which we did months in advance) during a maintenance period and then did absolutely nothing to move it, alert us, change things etc.
What is worse is that they still sent out all emails - webinar is in 24 hours, webinar is in an hour, webinar is now to our 1,000 registrations. They clicked through and got error messages, some got into the platform full of error messages and we began to get lots of emails from confused customers trying to join.
WebinarNinja's Phillipines based teams response? "Oh dont worry you can reschedule it - you'll just need everyone on the series to opt in again"....
So we had to cancel that webinar, the next one was up a week later and we were very worried the same thing would occur to our customers - we went back and forth with their team and they promised it would be fine. But come the
Pros
We chose WebinarNinja as it offered the ability (or we thought it did) to run Webinar Series. We got to webinar #2 before having major issues with the software.
Cons
They took the software into planned maintenance mode during our scheduled webinar time without telling us (or without removing the webinars scheduled during that period) and continued emailing registrations that it was on including that "it was on now" even though the platform was riddled with error messages, unable to have a webinar launched on it and caused hundreds of confused customers. One week later, still major issues so we had to cancel the series.
Alternatives Considered
GoTo WebinarReasons for Choosing WebinarNinja
Our software did not run webinar series where a registrant signs up to weekly webinars.Switched From
DemioReasons for Switching to WebinarNinja
They offered webinar series and claimed to be good. Unfortunately they weren't.Response from WebinarNinja
Hi Duncan,
As the co-founder I want to apologize if you did not have a great experience. Our mission is to have our members and their attendees have a wonderful experience with WebinarNinja.
Respectfully, I must correct you. We did notify all users via multiple channels about the scheduled maintenance. The accusation that we did not is false. We sent emails, we had in-app messages, banners alerting members of the maintenance well in advance. This did happen.
With that said, the fact that you had a bad experience and were affected is still a concern for us and is taken very seriously. We understand how important this is to you. Your feedback is heard, and we will continue to improve our service. That is our commitment.
- Nicole Baldinu

- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Decent all in one solution for service providers
Reviewed on 2022/12/24
Decent application, would use again and does the job especially if your audience is small but you...
Decent application, would use again and does the job especially if your audience is small but you want a quality experience
Pros
Decent free trial and lower cost option to start. You can grow with the platform's pricing as your audience grows.
Cons
despite they don't charge extra fees, the steep jump in pricing can be discouraging for small businesses on a budget.
Reasons for Switching to WebinarNinja
A more integrated and complete solution that doesn't require extra app downloads and is simplier to use
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What a way to introduce my life's work.
Reviewed on 2020/10/04
It's been really enjoyable and such an ease compared to other tech experiences.
It's been really enjoyable and such an ease compared to other tech experiences.
Pros
It is so simple to set up with excellent and easy to find solutions to any queries. There is also ongoing support. I like how we can design the registration pages, embed the registration sign up. There is every follow up for the participants of webinars so saves time from our end too.
Cons
Only improvement I would suggest is to give more access for a co-host to edit some of the registration page details.

- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webinar Ninja is the easy way to do webinars
Reviewed on 2019/09/24
I love WebinarNinja! It let's me quickly set up a schedule for webinars and then gives me a link to...
I love WebinarNinja! It let's me quickly set up a schedule for webinars and then gives me a link to send out for people to use to sign up.
Pros
It is so easy to use! There are lots of features like evergreen webinars, replays, paid webinars that are just as good if not better than some of the higher priced options.
Cons
The templates are a little difficult to figure out, (at least for me). It could be that I don't have a graphical mind but it took me a while to figure out how to customize the emails and landing pages.
Alternatives Considered
GoTo WebinarReasons for Choosing WebinarNinja
Couldn't figure out WebinarJam and had to have other products to do all that WebinarNinja does.Switched From
WebinarJamReasons for Switching to WebinarNinja
Gotowebinar was too costly for my small company.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent!
Reviewed on 2019/08/07
Can't think of any at the moment. It is a pretty good fit for us.
Can't think of any at the moment. It is a pretty good fit for us.
Pros
WebinarNinja is really the best tool for webinars we've ever used. It is intuitive but above all we love the team behind it. Support is outstanding!
Cons
I can't think of any. Overall WebinarNinja is a pretty good fit for us.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't fall for the great sales pitch the follow up S..ks
Reviewed on 2020/04/18
the customer service is lip service they say how sorry they are for the issues I'm ha=ving but...
the customer service is lip service they say how sorry they are for the issues I'm ha=ving but really have no clue as how to fix the problems, will say were working on it then it's fixed and then the same problem the next time I try to do a webinar or something worse
Pros
The sales pitch everything else from there has been mostly a nightmare. From getting dropped, not being able to get back on when I was hosting but my co-host were still there, to features not working at all like share my screen did then it didn't. freezing up , signing in and taking 10 min or more to be able to after webinar was supposed to start, and more
Cons
So far just about everything since with every webinar I have done just about there has been an issue with cohost not being able to get in, to screens going black and the list goes on
Reasons for Switching to WebinarNinja
The sales pitch about how easy and better it was compared to the other ones. Lied to from the beginningResponse from WebinarNinja
Hi Sean,
Nicole here. I am sorry in the end we were not a good fit for your needs and you had an unhappy experience.
We will take this opportunity to improve and do better.
Wishing you the best with your future webinars.
Nicole Baldinu
Co-Founder & COO
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Appalling product, worse customer service
Reviewed on 2021/09/04
Absolutely appalling. Then they recently auto-renewed my subscription without prior notification. i...
Absolutely appalling. Then they recently auto-renewed my subscription without prior notification. i told them within minutes that I wanted my money back and to cancel and they are now referring to Ts and Cs.
Pros
Nothing is useful and you may as well use Zoom
Cons
Everything, spent over $2,000 after being missold the advantages and never used the platform for any meaningful seminar.
Response from WebinarNinja
Hi Barry!
So sorry we missed this review. I'm glad to see that your matter was positively resolved by my support team.
Should you ever need our services again, we hope you'll stop by as we'd be happy to have you back.
Thanks again,
Nicole Baldinu
Co-founder and COO WebinarNinja
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
WebinarNinja - A software that strives to consistently improve and get better - worth checking...
Reviewed on 2023/09/29
I recommend giving it a try. It is well built and will surprise you. The owners are wonderful,...
I recommend giving it a try. It is well built and will surprise you. The owners are wonderful, genuine people and they have done a lot to bring the software where it is for you today.
Pros
I've used it for several years. It was buggy initially, but they fixed that (web-based vs software based, like Zoom, there's always the chance for the participant to have an outdated browser). But they do a good job and I love how simple and easy it is to have it.
Cons
Early in its days it was buggy and people had issues using it (I've used it for several years). They've come A LONG way and those kinks are gone. The great thing is that this lets you get quality webinar software at an affordable rate.
Response from WebinarNinja
Hi John!
Thank you for your review! We appreciate you sticking with us over the years as we work hard to make the software great for people just like you!
Glad to know you appreciate the simplicity and ease-of-use, we understand that as a busy business owner running a business, this is key!
Thanks again,
Nicole Baldinu
Co-founder WebinarNinja
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible costumer support, disastrous bugs
Reviewed on 2020/11/30
I have had the most horrible customer support experience with Webinarninja. They answer all sweet...
I have had the most horrible customer support experience with Webinarninja. They answer all sweet and nice but many times with no solution, asking to wait while they check better. But the worst was my last webinar. I had an upcoming webinar for 1700 subscriptions, I upgraded my plan to the max, 1000 viewers, many hours before the webinar. But when the webinar started and people started to complain I realised that, there was a bug and I was not upgraded. I asked for emergency help in the chat, took them 30 min to answer and were not able to help. Trying to save the webinar, I changed my plan many, my credit card got charged but the system did not work. I finished the webinar with 300 viewers and 700 angry ones that were not able to enter the webinar.
I asked for an explanation and my money back in the chat. With a conversation that took more than a month, with different people, all asking the same questions over and over, without checking what has happened till they took over. The explanation was the same as well, such as "you can't have more people than your subscription" "you should upgrade to have more capacity".
After 14 days the "manager" started talking to me which was even worse than the rest, she repeated all that the others said. Never accepted to do a refund of course. She offered me 1 free month while the previous person had offered me 2 months, and I hadn't accepted.
Pros
The software is user friendly and it's easy to learn.
Cons
There are some crucial bugs in the software.
- As the presenter, if you try to enter the studio 1 second after the time of the scheduled webinar, or something goes wrong with the internet and you have to enter the software again, the system blocks you out, while the viewers can still enter. So, you simply can't present, can't talk to people saying that you can't enter even, and you cant make a new webinar link while the time of the current webinar is not finished.
- Issues and bugs with uploading cover image.
- Issues with statistical analysis. Not all my webinars show the numbers.
- changing plan of the subscription might get blocked somehow, and you need help to resolve it.
Response from WebinarNinja
Hello Shilan!
I wanted to jump in here and say that I'm really sorry you didn't have the best experience. As the co-founder I only want you to have the best possible experience on our platform. I looked into the concerns you mention and there are a few inconsistencies. A host can enter after the webinar start time and they will not be blocked out. You can also upgrade and downgrade plans with no issues.
It's fantastic that you got so many registrants! As you know, statistically not every single registrant will show up live, but I also saw from the backend that there were well over 300 people who were able to access your webinar. I do apologize for the temporary issue with uploading the cover image, that was resolved.
Again, I was really sorry to read how frustrated you were. You being able to achieve your goal is our number 1 priority at WebinarNinja. We take all feedback to heart and work hard to make fixes when needed.
Thank you for leaving us feedback.
-Nicole
- Industry: Publishing
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Simple Webinars
Reviewed on 2019/08/07
Although I purchased it years ago I only recently in the past 2 years or so began to use regularly...
Although I purchased it years ago I only recently in the past 2 years or so began to use regularly because of the automation feature it became the most cost effective way for me to grow my list with the registration feature.
Pros
I purchased WN when it first came on the scene, when Webinar Jam was the leader - before Zoom or Belive - so it an economical purchase for my company.Best feature us the cost. I also like the automation features with the email reminders.
Cons
I would love for WN to make it possible to for the viewers to interact without having to be brought onto the screen.
Response from WebinarNinja
Hello!
Thanks so much for leaving a review.
Glad to know you like all the in-built automation features!
At the moment you can have an attendee come on as co-host, but it must be before the webinar starts. Also, chat, questions and polls are other great engagement techniques for you as a host to fully explore in the current version.
I hope I understood correctly...you're after the ability to have attendees brought on with mic only? That feature is coming! Also the ability to come on with camera as well. As a member, you'll be among the first to try that out when it's released.
Thanks again!
Nicole Baldinu
Co-founder & COO

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It's "stupid simple" to use!
Reviewed on 2019/09/18
We use W/N for two things:
1. To present free webinars; these are a key component of our marketing...
We use W/N for two things:
1. To present free webinars; these are a key component of our marketing program, allowing us to build awareness for our firm, position us as subject matter experts and generate sales leads.
2. To present paid online workshops; events that take place over a 3-week period, with participants logging in intermittently
W/N has been great for both!
Pros
Setting up and getting going could truly not be any easier or any faster. They've made it really easy.
Cons
There are two issues, though neither are really big problems:
1. When doing a paid online event, it would be nice to have different ticket pricing levels (e.g. early bird discounts, etc.).
2. A webinar has to be viewed and listened to through a participants computer/phone. Every once in a while, someone will want to "call in" and that option does not exist.
- Industry: Music
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Webinar Ninja: The Webinar Software that Costs You Money
Reviewed on 2021/01/30
If I didn't purchase this software on a one-time purchase sale, I would have switched WAY faster.
P...
If I didn't purchase this software on a one-time purchase sale, I would have switched WAY faster.
Please, spend just a little more and find an alternative to this dysfunctional and unhelpful webinar software.
Pros
The chat feature is more fun that other similar products I've used.
Cons
While the interface and functionality are definitely lacking, the real coup de grace for this webinar software is that they are constantly losing your replays.
And since the post-webinar email sequences are based on the correct processing of a replay, these emails never actually go out, costing you potentially $1,000s in sales.
Additionally, when you try to reach out to support, they often take over a day to find and process your replay manually, which is often too little too late.
Alternatives Considered
WebinarJamReasons for Switching to WebinarNinja
It was on saleResponse from WebinarNinja
So sorry Matt you had this experience. The upgrade with 40+ new features is the product we've worked tirelessly on knowing that it will serve our members' needs. Our support response ATM is not the norm but we're on it! Appreciate you checked us out.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Motivated creators
Reviewed on 2019/09/24
Easy to create/schedule and push out notifications for webinars. Very easy to use as the presenter...
Easy to create/schedule and push out notifications for webinars. Very easy to use as the presenter and you can have someone take temporary stage with you.
Pros
I love the creativity and customer service of the Webinar Ninja creators. They also hold frequent webinars to help push out their new fixes/add-ins. Very helpful.
Cons
Would like ease of use with multiple hosts. Sometimes you want a co-host to be on screen at the same time...I believe that isn't possible at this time. (looking into it)
Alternatives Considered
Zoom Events and WebinarsSwitched From
Zoom Events and Webinars
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The best value and continually improving
Reviewed on 2019/07/11
I had used a number of other solutions before WebinarNinja. It was the best I found for the price...
I had used a number of other solutions before WebinarNinja. It was the best I found for the price and features.
Pros
WebinarNinja offers overall ease-of-use and is more affordable than other platforms.
Cons
There is not an option to delete test webinars though this is a planned update in 2019.
Alternatives Considered
WebinarJamResponse from WebinarNinja
Hi Brandon!
Thank you for reviewing WebinarNinja!
As for deleing webinars, right now, you can manually delete the registrants from your stats page and then delete the webinar once there are no registrants.
I totally get that you would want this to happen more easily. This is a somewhat complex problem that is being worked on - I can promise you that!
As a member you'll be the first to hear when we update this feature.
Thanks again for your feedback, it helps us to make a better software for you.
Cheers,
Nicole Baldinu
Co-Founder & COO
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
WebinarNinja: Ninja or not quite?
Reviewed on 2019/09/26
Overall WebinarNinja has been a great company to work with. I find value in their product. They...
Overall WebinarNinja has been a great company to work with. I find value in their product. They have been fairly responsive to my concerns and assure me that they are looking at them for future releases.
Pros
When I found this software I was looking for a browser-based webcast system. This product fits the bill. I like that fact that they are constantly working on improving the product, and it has come a long way. I like the versatility in the options for different types of webinars.
Cons
The biggest con for me is that in previous versions I was able to embed Vimeo videos in the automated webinars, with the newer versions I am limited to YouTube-hosted videos or the videos of webinars recorded by WebinarNinja. I do not like hosting my videos on YouTube. The other main issue is that I have had many scammers registering for my webinars, repeatedly with no way to eliminate that problem.
- Industry: Photography
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Going in the right direction
Reviewed on 2019/07/03
I was sad to stop using Webinar Ninja as overall it met a lot of my expectations. Unfortunately I...
I was sad to stop using Webinar Ninja as overall it met a lot of my expectations. Unfortunately I have a specific requirement for very HQ screen sharing, and this platform could not deliver that. However, for power point style broadcasts, it would be fine.
Pros
Webinar Ninja support is first class with attentive and helpful responses.
Cons
My requirement was for very high quality screen sharing and unfortunately it was not possible with this product.
Alternatives Considered
Zoom Events and WebinarsReasons for Switching to WebinarNinja
Price and features, support, ease of use.Response from WebinarNinja
Hi there!
Thank you so much for your review, this goes a long way to helping us improve! We are so happy to know that our Customer Support team was there when you needed them.
I understand you were sharing your screen and need some particular functionality with this. We'd love to learn more and see if we can work with our engineers to meet your needs.
If you don't mind getting in touch with our customer support and ask for Nicole. I'd be happy to go deeper and work towards providing a solution for your needs to the best of our ability.
Thanks again!
Nicole Baldinu
Co-founder & COO
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Automations matched with style
Reviewed on 2019/07/03
Excellent customer service and variety of resource.
Excellent customer service and variety of resource.
Pros
I love that I can create beautiful stylised landing pages along with automated email reminders.
The operating system is easy to use and I love the pre-planning I can do including polls and offers that I can turn on throughout my presentation.
Cons
I can not create custom questions in the registration process. I deliver online training for the government and there is strict criteria for them to be eligible. Without this, I have to use a third party (Eventbrite) to manage registrations first. :(
Would like if you could just hit button for recurring evergreen webinars for routine repeats (e.g. every tuesday at 10am) for a determined time frame (e.g. 10 times or until this date).
Response from WebinarNinja
Hi Barbara!
We appreciate the time you took to leave a detailed review!
We're happy to hear that a lot of the marketing and automations included in WebinarNinja have been helpful to you. Regarding your needs for more registration form fields - we totally understand and are working on this. Some more good news is that the Automated webinars are getting a major update so you should see some of your requests met very, very soon.
Thanks for giving us a chance to serve you and others better!
Cheers!
Nicole Baldinu
Co-founder & COO
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Continuing to get better as a platform
Reviewed on 2019/08/12
At first the software had issues, but with newer versions it continues to get better. There are...
At first the software had issues, but with newer versions it continues to get better. There are still a few issues which keep it from being my go-to webinar platform, but I have faith that they will continue to improve it.
Pros
Webinar Ninja is extremely easy to use and get setup. Their 'green room' style feature to check that things are working as they should is great. Also the way they log questions live on the webinar I would consider the best implementation of QnA of any of the platforms I have tried.
Cons
At times there have been tech issues which are incredibly stressful to have when you have many people waiting to watch you go live, only to see you fighting to get the software working.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quick and Easy
Reviewed on 2020/12/08
Webinar Ninja has been adding features throughout my time (2+ years) with them and I appreciate...
Webinar Ninja has been adding features throughout my time (2+ years) with them and I appreciate their communication and the fact they help me, help my clients.
Pros
Integrates seamlessly with my CRM, Easy to set up and start, and support articles are comprehensive and support chat is helpful when needed. I am not tech proficient and I was able to host live webinars with ease and swiftness.
Cons
Because, I rarely use technology, I don't have a list of cons. This does what I need it to do.
Response from WebinarNinja
Hey Tanya!
So great to know that we're able to deliver a fast and easy experience for you! We'll continue to double down on this in 2021.
It's a pleasure to serve you and your business needs - keep those amazing webinars going!
Best,
Nicole Baldinu
Co-Founder, WebinarNinja
- Industry: Design
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I wish I could use Webinar Ninja more often.
Reviewed on 2019/10/01
I was using it for something it really wasn't designed for: meetings. I'd have folks sig in as...
I was using it for something it really wasn't designed for: meetings. I'd have folks sig in as co-hosts and then hold design review meetings for landscape design projects. I had wanted to also use it to sell on-line courses on landscaping/gardening, but jumped the gun a bit in not realizing how long it would take to get a product ready for sale.
Pros
Great to send out branded invites to other "co-hosts" for meetings, and really good interface if everyone is using Chrome. Easy to use, somewhat easy to link with Convert Kit.
Cons
If folks were trying to use other browsers it sometimes didn't work so well. Also, it's a two-part sign in for folks having to join first and then "enter the studio".