Coviu Reviews

That it is simple to use. That I can send a link to a client and they an use it on any device and its the same link each time

I don't use it as much as I had hoped, so not sure if it is cost effective.

I like its many features, including a waiting room for clients.

I sometimes have connection problems but I think that is my internet connection not the software.

Ease of use for therapist and patient
Screen share
Downloadable documents on the patient end

I’m not sure why the patient has to take a picture of the self as they connect. This could be an unnecessary step. Otherwise it is seamless. Some patients are fine with that though, but some baulk.

Product is simple to use and integrate with my clinical software system. No need to ask the client to download any software, simply send the link from my calendar reminder and the client can enter the meeting waiting room. Also enjoy using the whiteboard feature - very helpful.

No major concerns, although occasionally the connection was interrupted but didn't impair the meeting.

As a clinician, I find the product very easy to use. I quite like the electronic whiteboard feature. The video quality is crisp and clear.

An occasional problem occurs with connectivity but i think that is due to problems with faulty or unstable internet connections. Not sure how to access the Halaxy calendar/schedule simultaneously with Coviu to organise new appointments with clients.

Ease of use (email link) and great video quality. The tools are very useful for exercise prescription and allow me to provide clients with something tangible to take away from the appointment. These tools also make it easier to follow up on progress and compliance. Sharing files enables us to get patients to complete outcome measures which are useful for monitoring progress. The security seems to be greater than others on the market.

The name! Too much of a COvid 19 reminder.

- Quick and easy to setup.
- Very easy to utilise.
- Great features eg sharing documents.
- hardware agnostic.

- Some clients need to receive scheduled appointments via SMS rather than email.
- great to have more than 4 people in a conversation.

Easy to use software, and the ability to screen share means I can show mini "tutorials" or slide shows to patients online while talking. It is quite simple for patients to connect without having to download special software. While there is no "password" to join meetings, the fact the administrator has to allow a person to join means it remains secure.

There seem to limits to screen sharing Powerpoint slides as tutorials unless both parties are using the same web browser, but converting any shared documents to a pdf before use overcomes this limitation.

As someone who is very relational, I was surprised how well tele-health works in clinical practice.

No 'cons'...provides me with all I need.

intuitive to use, nice simple, attractive layout, share screen and annotate real time with patient

some connection problems occasionally but more likely due to poor internet in remote regions than due to the application itself.

It was easy to use. I like that I can send an email to a client with a time and length of consult.

The picture quality was not great at times, but that was probably the internet and not the platform.

Two screens, one of the client and one of myself.
Great as clients come on at their designated time maintaining their responsibility for the session.

When used on a mobile other calls stall the session

The end-to-end encryption and single URL link access have made choosing COVIU a real positive in my business.

Helping clients to gain internet strength to avoid freezing has been the only down-side, although that's common with all forms of Telehealth. COVIU is simple to reconnect and the chat feature often continues to work when the video is freezing.

I provide regular telehealth counselling consultations both within Australia and overseas. My patients don't have to download any software, so access is easy.
I use a lot of diagrams in my consultations and I like being able to easily access and write on pdfs.

There have been no drawbacks that I have found so far.

User friendly, with good quality adaptive video. The various tools are great, especially screen-sharing an application window. Patients really like to be able to see their Xrays, and access to the images often helps me in explaining what's involved in any forthcoming procedure.

Nothing comes to mind. There is a general problem of elderly patients being completely bewildered by anything to do with I.T. This applies to all telehealth platforms, but is something to keep in mind.

The interface is user friendly even for clients who don't know much about computers. The connection is usually great and it's well priced. It's easy to screenshare.

Occasionally the connection is not great and it drops out but this is rare and more a function of the internet connection rather than the software

I am just the friendly user who needed an easy, very user-friendly telehealth program - Coviu has been very user-friendly with helpful staff and beneficial links.

I really like the white board function but would welcome additional colour pens and maybe a print button to print directly documents on the board.

Coviu is easy to use and provides a high quality secure platform for medical consultations

Sometimes the connection can be poor but this has more to do with mobile phone reception at the patient end - hopefully will improve with 5G in the future (BTW 5G does not cause caronavirus!!!!)

COVIU has been such as easy platform to use - with no download requirements for the patients/clients

I haven't come across any negatives with COVUI

I am not at all tech savvy but I needed to set up Telehealth because of Covid 19. I watched a webinar that presented different avenues for telehealth and I chose Coviu because I saw it as one of the most secure and appreciated the fact that it did not store data. This was important to me as I work in mental health. In mental health, it was also important that there was a facility where my patients could hide their photograph as for some, it is disturbing to watch themselves.. Accessing Coviu was easy and their training webinars rapidly and effectively equipped me to start without a problem. Because I am a solo practitioner, I have not used the many other features that would be of benefit in a large practice. Coviu serves me well and is working seamlessly. Any hitches relate to internet difficulties rather than the product. Importantly, the support is readily available

I can't really comment on this as I am using very limited aspects of the product. From my solo practice perspective, there is nothing I am unhappy about.

This app is easy to use and hassle-free for both me and my patients.

It would be nice if you could have more than one person in a session from different locations.