Decisions

4.6 (74)
Write a Review!
Meetings and collaboration management solution

Overall rating

4.6 /5
(74)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.5/5

96%
recommended this app
Sort by

74 Reviews

Sandesh
Sandesh
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

"Helpful for Structured Decisions, but Lacks Flexibility for Complex Cases"

Reviewed on 2025/01/24

Helpful for structured decisions, but lacks flexibility for unique cases.

Helpful for structured decisions, but lacks flexibility for unique cases.

Pros

Structured, personalized, evidence-based guidance for clear, informed health decision-making.

Cons

Limited flexibility in complex, unique health situations or conditions.

Marco
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very useful agenda tool

Reviewed on 2024/01/19

Pros

I like Agenda, the possibility to create and suggest, the availabolity on every platform (Outlook, teams, sharepoint) and possibility to connect thorught different device

Cons

the price is too high, I cannot share agenda with no licensed user

Alternatives Considered

Microsoft 365

Reasons for Switching to Decisions

I't an integrated tool ready to use and completely integrated with Microsoft 365
Audrey
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

too many workarounds needed

Reviewed on 2023/10/18

None, created more work for the same result

None, created more work for the same result

Pros

east to share agenda and attached reports once all pre work completed

Cons

different levels of access required ie private and public needed for our meetings and it is not simple to manage access to the appropriate documents. Work arounds or enhanced versions needed to allow online comments to be made , agenda templates unable to be shared

Response from Decisions

Hi Audrey! Thank you so much for your feedback on your experience with using Decisions! We greatly appreciate your input, as it helps us understand how we can improve our service to better meet your needs.

We understand your concerns about the complexity of managing different levels of access to private and public meetings. Simplifying the access control process is a priority for us. We would love to set up some time to discuss this with you further. If you would like to set up some time with one of our system experts, we would be more than happy to take a deeper dive into these concerns and come up with a solution for you.

Your input is invaluable to us, and we take your suggestions seriously. We are committed to continually improving our platform to better serve your needs. If you have any additional ideas, feedback, or specific requirements you'd like us to consider, please don't hesitate to reach out to our support team at [email protected]. Your feedback plays a vital role in shaping the future of our service. Thank you for being part of our journey toward enhancing the meeting management experience

Ruthie
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My experience with Decisions: Powerful Meeting Management with Some Limitations

Reviewed on 2025/01/06

My experience with Decisions has been good. It really helps me to manage my meeting more effectively...

My experience with Decisions has been good. It really helps me to manage my meeting more effectively. It works great with microsoft team and Outlook.

Pros

I like how I can structure the agenda of meeting which keeps meeting more efficient also assigning task during meeting is the great option. Templates are also helpful which keeps thing organize.

Cons

I find it more reliant on Microsoft tools which is less appealing to non microsoft user. The customization options are also very limited I can't integrate it with other software.

Darvin
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Solution For Meeting Agenda and Meeting Minute Management

Reviewed on 2024/01/17

It has transformed how we manage and document our meetings.

It has transformed how we manage and document our meetings.

Pros

Love the seamless integration with Microsoft 365 in a lot of different ways; calendar events, Office 365 groups, the Teams app, and file storage.

Cons

Do not have anything that I can think of that we do not like about it.

Alternatives Considered

SoapBox

Reasons for Switching to Decisions

The seamless integration with Microsoft 365. Full feature set to management all aspects of meetings. They have thought of everything that I thought meeting management should do.
ASIM
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An awesome experience

Reviewed on 2025/03/15

Generally i really liked the usage interface and was very happy with the product

Generally i really liked the usage interface and was very happy with the product

Pros

Overall user interface was awesome and easy to use

Cons

Honestly customer service could be a little bit better

Gaurav
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Productivity Tool

Reviewed on 2025/03/12

I have using decisions to simplify meetings, get my meeting notes which helps me to remind the...

I have using decisions to simplify meetings, get my meeting notes which helps me to remind the important points that can get missed.

Pros

It helps to maximize productivity among Microsoft tools and helps in organizing things like making follow-up notes, meeting notes, analysis etc.

Cons

It can be extended to other products as well, outside microsoft like zoom, meet to help organize things better and more advanced ai features can be introduced.

Brandon
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sit back and let it work

Reviewed on 2025/01/03

Works great once you get everything inputed and the AI can help keep your time managed with...

Works great once you get everything inputed and the AI can help keep your time managed with efficiency.

Pros

Allows for AI generated automations for workflow management. Set it up and allow it to handle some of the work.

Cons

Importing information can take some time to get things going then getting it set up to be streamlined.

Nithusha
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing for your Team

Reviewed on 2025/02/27

I would recommend it to anyone. Please check out

I would recommend it to anyone. Please check out

Pros

The ability to automate and track decision-making processes is a game changer.

Cons

Nothing, It's a brilliant product! No cons

Benedicta
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome software

Reviewed on 2025/02/20

Exceptional experience with Decision.
I recommend.

Exceptional experience with Decision.
I recommend.

Pros

Decisions helps make meeting easier and enjoyable. I highly recommend Decisions.

Cons

As far as i am concerned, nothing least is found.

Jelfry
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New meanings to your meetings

Reviewed on 2025/03/22

Overall my experience has been perfect, no complaints at this point. The easy interface, the...

Overall my experience has been perfect, no complaints at this point. The easy interface, the different tools and it useful.

Pros

I have been using this software for a few months now, and the feature i like the most is the possibility of setting automated meetings with the information in discussion.

Cons

I haven't seen any drawbacks yet, i am very pleased with it use.

Eilean
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Findings of using Decisions App

Reviewed on 2023/10/18

The main problem has been working out how to make it work in a way that will be recognisable for...

The main problem has been working out how to make it work in a way that will be recognisable for meeting attendees. The other difficulty for me has been remembering all the little bits to compile within the agenda.

Pros

To be honest, the only thing that I have found good about Decisions is that the reports/papers are attached to the agenda.

Cons

It's not user friendly for the compiler in my opinion. So much time is lost explaining to attendees how to access the Decisions agenda and how to download the app if they do not already have it installed - providing they already have TEAMS installed in the first place. Setting up the agenda to include the invitations, timings etc. is a very 'bitty' process. Using Decisions creates a duplicate set of files of documents - this can impact on version control. We cannot create a Decisions agenda independently of a meeting invitation. We cannot insist that meeting attendees access paperwork via Decisions so we have to issue an agenda and papers in the 'usual' way anyway - this mean duplication of work..

Response from Decisions

Hi Eilean! Thank you so much for taking the time to give feedback on Decisions; we're sorry to hear that you've encountered some challenges with the platform. We understand the importance of a smooth and efficient meeting management solution, and we take your comments extremely seriously.

We understand your concerns about the user-friendliness of Decisions and the difficulties in explaining the platform to meeting attendees. We're continually working to improve the user experience and reduce any barriers or entry for new users. We would love to get in touch with you to explore ways to streamline this for a more efficient experience.

Regarding the duplication of files and potential impacts on version control, we acknowledge that this is a valid concern. We would love to work with you to show you how to avoid this situation if you have some time in the near future to help reduce any duplication of work for you and your team.

We appreciate your input and are committed to enhancing Decisions to better meet your needs. We would love the opportunity to speak with you directly to go through these concerns in greater detail. Please feel free to reach out to [email protected] so we can set up some time with your dedicated customer success manager. Thank you again, Eilean, and we hope to hear from you soon!

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The only meeting management system you need

Reviewed on 2023/09/26

It has made our processes for meetings more efficient

It has made our processes for meetings more efficient

Pros

Customizable agendas. Easy to access learning material. Good customer support. The best feature is the teams/sharepoint integration for saving and the outlook calendar integration with the add ins to manage meetings. The word minute feature is super and the task option makes it a very efficient software solution

Cons

It looks more complicated than it is so for not-so-tech-savy users it can be intimidating. The biggest con is that task do not automatically appear in the assigned persons calendar and is only found in tasks which is not the common time and organization method in our organization

Mary Kathryn
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Using Decisions to simplify Meetings

Reviewed on 2023/10/11

Pros

When using decisions I really appreciate how the different pieces can sync together. I especially love being able create a word document quickly from the meeting agenda and notes.

Cons

There are pieces that aren't the most user-friendly. For example when trying to figure out how to add a vote to the agenda, and then the results of the vote it took time to dig around for the procedure to do this. It wasn't as obvious as I would have liked.

Response from Decisions

Hi Mary! Thank you for sharing your feedback with us. We genuinely appreciate your input and strive to enhance our platform based on user experiences and suggestions.

We understand your frustration in finding the process for adding a vote to the agenda and accessing the vote results. User-friendliness is our top priority, and we want to ensure that these tasks are as intuitive and straightforward as possible. We would love to offer some time with one of our system experts to go over the Voting capability and other best practices as it relates to our software.

You can reach us at any time at [email protected].
If you have any more specific suggestions or encounter any other challenges while using our platform, please feel free to share them with us. Your insights are incredibly valuable in helping us provide a better service. Thank you for being a part of our community, and we look forward to delivering an improved experience in the future.

Mark
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CrescentCare Decisions Review

Reviewed on 2024/06/14

I have enjoyed using Decisions. It has certainly helped me be more organized, run my meetings more...

I have enjoyed using Decisions. It has certainly helped me be more organized, run my meetings more efficiently, and keep proper records of my meetings.

Pros

The full integration with our Microsoft environment.

Cons

The AI features come at an additional cost which puts almost out of range for a non-profit organization. The paid AI features aren't as robust and accurate as they should be at this point in AI development.

Verified Reviewer
Overall rating
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pleasantly surprised

Reviewed on 2024/01/23

Pros

I used to copy paste and create new word document for weekly meetings. it was difficult to track tasks and update the meeting as it was occurring decisions helped minimize the work and keeps people on task.

Cons

At this point, I don’t have any issues with it

Athena
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use - excellent customer service and set-up assistance

Reviewed on 2023/11/14

Firstly I want to complement your team, Ollie Langdon, Preet Patel and Manubhav Kumar. We have...

Firstly I want to complement your team, Ollie Langdon, Preet Patel and Manubhav Kumar. We have implemented other company wide programs and have never had the responsiveness that the Decision team has given. If they were unsure of something they were upfront that they weren't sure, in other words, honest interaction. They came back to me with answers without me having to follow up. Often the answers/response happened the same day, which was a conversation rather than the standard here are answers to your questions email and links with no human interaction. Wow in this day and age where customer service is sorely lacking I was really impressed. I'm extremely happy with Decisions and the support that I have received.

Pros

Easy to use and easy to train people who are not tech. savy. It's a great communication tool for agenda, minutes, and decision made that will effect the whole company. We are a Medical Practice with split scheduling, so often commutation to all team members can be clunky. Decision is a way of ensuring that there is an open line of communication both in minute taking and decision making.

Cons

On the administrative side it's a little clunky when you have to edit minutes after you have finalized. Transition from trail to user needed a little tweak (in fairness this didn't take long to do).

Stacey
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Decision Review

Reviewed on 2025/03/20

Worked well for task I needed to complete

Worked well for task I needed to complete

Pros

Easy to use and move through in order to complete my task

Cons

Knowing where to go to get started on task

Sophia
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2024/01/16

Pros

Really great for collaboration, especially as we have moved to a hybrid environment. It helps to not have redundant meetings and hold people accountable.

Cons

Setting it up each time in a new meeting rather than having the default be set.

Eric
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome software

Reviewed on 2025/01/15

Overall it's a great software to incorporate into your day to day meeting

Overall it's a great software to incorporate into your day to day meeting

Pros

It's awesome for meeting management / leaving notes

Cons

Sometimes the system can get laggy. However it's not a big deal

Kenneth
Overall rating
  • Industry: Program Development
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

My experience on Decision

Reviewed on 2024/03/22

It is a good tool though some challenge on managing the Decision while having the meeting

It is a good tool though some challenge on managing the Decision while having the meeting

Pros

A good tool to arrange meeting - agenda, minutes and actions

Cons

Some challenges on managing the Decision while having the meeting

Jade Anthony
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A must have for your business

Reviewed on 2025/01/21

Pros

There are many types of plan for this software, and it is user friendly.

Cons

So far there is nothing that I don't like.

Tomáš
Overall rating
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Daily work with Decisions

Reviewed on 2024/01/25

Pros

The service is connected to Teams. All in one place. Possibility of cooperation with other colleagues. Keeping track of the agenda and all meeting points. Easier planning of meetings. Export and assignment options.

Cons

Sometimes it is more difficult to track down an older meeting that has already taken place. It is not possible to filter by keyword among meetings that have already taken place.

Maudie
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Make Meetings Magical

Reviewed on 2024/01/23

Pros

Decisions has enabled me to easily prepare agenda, linked documents and discussion points for meetings. I can then take notes during the meeting and easily convert these to minutes. Sharing the agenda, documents and minutes is a breeze. The ability to note tasks allocated and decisions made swiftly and in a trackable way really is brilliant - it makes follow up and tracking so much more straightforward.

Cons

I've not yet come across anything I don't like about Decisions!

Rishabh
Overall rating
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Moving towards efficient tracking

Reviewed on 2023/11/03

Pros

Best part is Agenda based meeting, which helps in more fruitful discussions and also helps to prepare for different agenda topics in advance.

Cons

Best part is Agenda based meeting, which helps in more fruitful discussions and also helps to prepare for different agenda topocs in advance.