ConexED Reviews

It is web-based and it is fairly easy to use--as long as the user (student) reads the instruction. There are a lot of great features such as captioning and camera to interact with the student. I also like the shared screen for both the moderator and the students.

There are some unnecessary extra steps that are being worked on. I am still waiting for the iOS release -- many students use their iPhone to try to connect so we have been patiently waiting for the release of this. The calendar section is a bit complicated and can be simplified for ease of use.

I like the different features and functionality that this software provides. The appointment feature is very useful to have and it works out for different college department during the transition to online learning. I also like the personal card features which allows us to reach others when they are available.

This software often have multiple glitches -- hoping that it could be fixed. Moreover, it is not easy to contact the customer service.

The utility, good for people who have lots of meetings they need to schedule and making sure they are not overlapping

Kinda confusing? When I went to schedule an appointment the first time I did it wrong and had to start over

The scheduling system for creating office hours and syncing with my calendar is good. Using reason codes and creating your own forms is nice.

Sometimes the appointment confirmation does not send for the clients I work with. One time the appointment confirmation did not send the date and time for the meeting. At times the calendar does not sync with my 365 calendars or does not update with I get a new appointment. Until I have a disconnect and resync my calendars again. On several occasions, I was on video conference call with clients and the video and audio would not work or just one of them would not work too. I would have to use a phone call instead of video call.

It is easy to use and quick for collaborating

cannot mute the other participants even when you are the host

It is easy to use, even for older people.

It is difficult to manage. There are so many appointments.

Ease of use. Able to embed helpful cafe cards makes this much easier to use than simple zoom meetings. Can expand for multiple departments.

Right now we are juggling between this software and SARS. SARS handles the in person appointments best. At the same time I'm sure we're not the only institution that wants to drop SARS. If Conexed focused more on a friendlier in person appointment setup you'd get even more interest.

The software is easy to use, and I like that the students are now organized based on the wait time

I don't think there is a way to see the students' perspective to help them navigate. Also, it tends to give issues when Apple devices are used

It is very easy to use. The product makes me feel like I am present in class.

I really don't see any cons becasue I am just a student and not a teacher. So I really can't tell you.

Easy to schedule meetings
Sent an email to confirm meetings

Available meeting times sometimes didn't show up

Easy to use no need for passwords. No need to send out invitations rather you show up on the school website see if a counselor is available and log in with your school info and if the counselor is free you are able to communicate with them. Has the same features as zoom which is a plus.

Maybe a little laggy but I didn't really see anything I didn't like does its Job.

I love screenshare and the ability to see who I’m speaking with. I use this a lot for meetings and it is fairly easy to use. It almost never has any bugs, and those go away fairly quickly!!

I feel like the outline could be a little easier. When I first started using it, it was a little confusing. That’s all!

Sharing screen feature and live chat box during video meetings.

Sometimes technical difficulties and signal connections interfere with meetings.

I like most about this software easily to communicate with professor.

I least like this software is to wait in a waiting room for meeting.

Total customization of how students can schedule with their career coaches, academic advisors, tutors, and financial aid officers. Each student service group can choose how they want their students to connect with them. We love the SSO and SIS real-time integrations.

It was difficult to get all of our staff members to commit to one platform and move from what they are use to. After the first month, most everyone was happy about the effort it took into switching.

Very easy to get appointments & meeting.

I do not feel like this software is missing anything.

What I like most about the software is that you can connect with other members in a way that is user friendly. It is convenient scheduling appointments.

I don't have any complaints about this software.

Ever since the covid started, we have been lacking to see our professors in campus but this website makes it super smooth to schedule an appointment and meet with anyone from my college.

There’s nothing I disliked. It’s all good

The software makes it easier to communicate with each other and exchange forms in an educational environment.

As of right now I have no complaints on the software.

Allows me to connect with counseling and financial services.

Difficult to schedule appointments at times.

Easy to use and accessible, it does everything I need it

Small issues with calendar that don’t allow us more usability comparable to google calendar

I think that this software is really easy to use and straight to the point.

I don’t really think there’s any problems that I’ve noticed with the software

The ability to schedule meetings and the ease of file sharing during meetings.

Not showing schedule dates more than two weeks in advance.

Able to meet with counselors and communicate

There were often times when I had trouble accessing my meeting