Aluminate Community Builder Reviews

We find using Aluminate enables us to have one central platform to direct all our alumni whereby they can reach out to one another, network with professionals with a similar educational background, enjoy a digital archive and most importantly remain up to date with regular news stories about the school and alumni we profile

At the moment it does not intigrate with our fundraising goals. It would be really helpful if in the future there could be more focus around philanthropy and support - possibly visible support and donation buttons.

It's globally inclusive nature. We have graduates from 134 countries around the world and the platform allows us the option to open up mentoring for our graduates and students overseas. It helps us champion employability skills develop and opportunities for more students while also engaging a wider audience of alumni volunteers.

If i had to say one thing i'd say the data reporting could be a little more user friendly and easy to efficiently delve into. I find i am having to do a bit more than i'd like manually to get to the data analysis i want.

The key for us was a platform which offered a scalable mentoring solution to meet the needs of our large student population and complemented, rather than detracting from, our face to face mentoring programme. Also Aluminati are always looking to the future and offering additional modules and functions which you can add or not, to suit your organisational needs.

As I appear to have to complete this box, I've given this a lot of thought but really can't think of anything!

The Aluminate Community Builder is easy to use and offers different components so you can build your platform in a bespoke fashion. The team are pleasant to deal with, responsive and helpful, which makes a huge difference to the customer experience.

It could potentially look a bit cleaner. Pricing models can be confusing but the team are always easy to reach and willing to help if any clarification is needed.

The Aluminate Platform was very easy to implement, and we have already received very positive feedback from our community. Moreover, their support was very helpful and resolved any issues very quickly.

There is nothing really negative to say.

It's easy to customise and fit to your organisation's brand, tone of voice and programme specifics.

Some customisations can take a little while to get done, but this will be solved with the next version of the product.

Aluminati know what development and engagement teams are trying to achieve, and have built a product that supports those objectives. The features are specifically designed to engage our audience, and have been developed over time to grow with us. The customer service is generally excellent; we are always treated as individuals and our contacts at the company really understand us, and our needs.

For some elements the implementation was more difficult than we had understood at the start of the project. However, Aluminati did not give up and consistently worked with us to develop solutions which delivered.