Illumine Reviews

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106 Reviews
- Industry: Computer & Network Security
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love this app, Great to childcare program
Reviewed on 2020/03/17
Pros
Child GPS Tracking, Fee payment and Online Dairy
Cons
Few child care related functionality and UI
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The most useful app i have ever used
Reviewed on 2023/05/14
Good experience
Good experience
Pros
The futures are very good and it’s updated daily And easy to use , and I always find support in any issue
Cons
I think overall my experience was good I didn’t find any problem
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Need improvement in the UI navigation
Reviewed on 2020/10/29
It was a pleasant experience
It was a pleasant experience
Pros
The facility to upload pictures and videos
Cons
When I want to see a particular day's dairy, all the dairy details will come up.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Review
Reviewed on 2023/05/12
It is fairly good product for both ends.
It is fairly good product for both ends.
Pros
The easy approach and the multiple variety of things to do in it.
Cons
When I receive a notification for a message from parent and I click on it, the app bugs, so I have to close the app and open it again to start woeking
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Life saver for online learning platform business
Reviewed on 2021/11/30
We are solving the problems mentioned above, re: excessive overhead / time spent doing what should...
We are solving the problems mentioned above, re: excessive overhead / time spent doing what should be built-for already on the backend in running an online education platform.
Pros
1 year ago, before we implemented Illumine, I as the CEO and my former Head of Marketing had to handle tons of customer support tickets ourselves; and then, we had to hire 2 then a 3rd Support rep at $3000/month nearly in the Philippines. Just for something we knew was resulting from customers struggling to get into their Zoom class each day. Customers left because they were tired of the technical difficulties and annoyance of having to ask Support for things daily. Illumine was an all-in-one automated, streamlined, simplified answer to all that.
Cons
The fact that it does NOT replace the need for Google Sheets, Stripe, and my CRM completely. I think if it enabled us to fully market, sell, manage classrooms / customer relations, and handle billing all in-house, that could be very valuable. But you can't necessarily expect too much from any 1 SaaS tool either...
- Industry: Construction
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A productive institutional tool that shall be implemented by Institutions to improve standards
Reviewed on 2022/01/07
Pros
The Check- in/ Check- out feature updated timely as and when the toddlers check- in and check- out of the Nursery, and the updates (in 7- 10 days) on the Activities' corner by the teacher
Cons
The Payment/ Invoicing feature was withdrawn by the Nursery for some unknown reason. It was a very convenient feature for fee payments by the parents.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gergana Stancheva
Reviewed on 2022/08/03
In the kinder garden of my childs
In the kinder garden of my childs
Pros
Easy useing and shareing, is good to find all needed information.
Cons
No, everiting is nice and easy to use. I coudn't espect more.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product
Reviewed on 2022/07/27
Illumine is very easy to set up and easy to use. It has all the features that make running a school...
Illumine is very easy to set up and easy to use. It has all the features that make running a school so much more efficient. The service provided is excellent!
Pros
Illumine is very easy to use and the service is excellent.
Cons
We are happy with everything. There is nothing we do not like at the moment.

- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Value for Money
Reviewed on 2020/03/23
Over all experience is too good.
Full illumine team is very good and great at their work....
Over all experience is too good.
Full illumine team is very good and great at their work. Knowledgeable and always ready to help and solve our query.
Pros
Its a very user friendly app. It was very easy to start using it.
The app has features that are easy to use and due to the app the daily operations and updates have become very fast and tip of the finger.
The adding of schedule and events is the best feature i like.
We have also started using CRM which becomes very easy for us to track the new enquiry.
Cons
Few features i have to add for all the centres by selecting different centres. It should have been like we add things and it has an option of having it for all centres.
For example when we add events. We have to add for all the three centres . It should at a click "add this event for all centres" You click on "YES"
- Industry: Entertainment
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
All around platform for kids
Reviewed on 2022/07/30
It has been good. One of the very few do-it-all sort of apps. It can have some optimization but...
It has been good. One of the very few do-it-all sort of apps. It can have some optimization but overall feature packed and did not encounter any major issues or bugs. I love the fact that this app is a 360⁰ app for my kids. Right from fees to activities to media/images/videos of my child doing activities, CCTV feature and so on.
Pros
I loved how the user journey of the app is so well thought of. I appreciate that i can onboard my child, pay fees, look at announcement, activities and a live CCTV camera option to keep an eye on my child throughout the time he is at school.
Cons
I do not understand why each screen has a "loading" prompt. I feel some of the actions that can be cached onto the app for a short duration should solve this problem
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Using for KinderGarden
Reviewed on 2020/03/12
Its a good experience can be little more improved ,Good job team :)
Its a good experience can be little more improved ,Good job team :)
Pros
Update,Activities,Consult tab for raising concerns,leaves & teachers notes ,Calendar events to check for upcoming events/announcements.
Photos to keep checking my kids photos they keep posing in parents absence it will add an excitement as a parent
Cons
Till creche has to get implement or use of many features like fee payments,live streaming and so on .
This will add a wonderful experience hassle free tasks
Response from Illumine Labs
Thank you for taking your time out and reviewing us ma'am. We support payments, live streaming and bus tracking, etc. But your school hasn't enabled these features on our app. We will reach out to your school to share this feedback and also request you to do the same :)
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy we chose Illumine for Earthlings
Reviewed on 2022/07/30
Illumine helps us stay connected with parents effortlessly, it helps the team work seamlessly on a...
Illumine helps us stay connected with parents effortlessly, it helps the team work seamlessly on a single platform
Pros
Customer support & customisation options
Cons
iOS can be unstable & updates take a bit longer than we’d like
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good tracker for daycare/schools
Reviewed on 2022/08/05
Great easy to use app for schools/daycares
Great easy to use app for schools/daycares
Pros
Love how we can communicate with daycare/schools in a streamlined manner via the app.
My daughter's daycare uses this app to provide updates on their daily activities/food/play etc which is very useful for us parents.
Cons
Is a bit slow in response at times.
Payments not active
- Industry: Transportation/Trucking/Railroad
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Promising, but needs development
Reviewed on 2020/03/24
Pros
Notifications, feature set, interface, ease of use
Cons
A lot of bugs. Clicking on a notification does not take you the relevant item. Keeps on crashing. Media is not visible easily.
Response from Illumine Labs
Uh oh. We are sorry to see that your experience was not so great with us. Your school had signed up for our pilot testing program. Generally, pilot testing involves bugs that get rectified before product goes live. You may download the app and I assure you that everything works like a charm now.
Thank you
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Illumina app
Reviewed on 2022/07/27
Good
Good
Pros
Access student details in single app. Attendance system and announcement and diary help to manage well.
Cons
I believe it's best and if possible improve camera clarity
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
User friendly application, has got basics covered
Reviewed on 2020/10/27
Pros
Ease of Use.
Quite intuitive.
All the basic features - submitting homework, attendance etc. are covered.
Cons
Integration with calendar (Outlook, Google Calendar) missing.
Notifications for meetings would be a big plus
I shall be able to categorize meetings (Regular class vs PTM vs Virtual visits)
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience with Illumine app
Reviewed on 2020/10/26
My overall experience with Illumine has been excellent as per the reasons given in the Pros section...
My overall experience with Illumine has been excellent as per the reasons given in the Pros section like ease of use and all necessary features in one package
Pros
I have loved the Illumine app ever since I started using it as it is very user friendly. My work has become so much simpler and less time consuming as it has all the necessary features in one package like student attendance, sharing documents, lessons and assignments, sharing photographs and videos, posting announcements and reminders and scheduling meetings.
Cons
No concerns as such except that sometimes I have to download the picture and open with software like Paint to convert to JPEG.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Illumine is great and long way to go!
Reviewed on 2020/04/14
Illumine replaced the handwritten diary notes from my child’s school. I was assured by the school...
Illumine replaced the handwritten diary notes from my child’s school. I was assured by the school that I will get continuous updates. I was not disappointed. I am able to check the food menu every day and accordingly decide whether to send the meal or not. Previously I had to followup with the teachers about the medicine notes for my child. Now I simply have to log on and log a medicine note.
Pros
I simply love their medicine and concern section in the app. It saves lot of effort on both on my side and the teacher side.
Cons
They can improve their push notifications. At times it comes with a delay. I have raised it to them and they have said they are working on it
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great solution for pre-schools
Reviewed on 2020/03/25
Very pleased with the partnership.
Very pleased with the partnership.
Pros
Constant innovation resulting in feature upgrades.
Intuitive to use.
Amazing support.
Cons
None at all. Any bug identified is immediately fixed.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for Schools
Reviewed on 2020/03/17
Pros
My child’s teachers use this app to keep us up to date about what he is eating and learning in class. It then allows us to follow up on the lessons from home.
Cons
I wish there was an option to respond to the posts or comment on the photos.
Response from Illumine Labs
Thank you for taking your time out and reviewing us Mr Logan. We have an option to enable comments for photos but it is activated based on the school's discretion. We will reach out to your school with the feedback and hope they allow us to enable this feature.
Also in the next release we are introducing the concept of marking your photos as 'favorite' for easy filtering )
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
CHILD AT MY TIPS
Reviewed on 2020/03/12
Pros
This app is very easy to access and know my kid daily activities so that I can work comfortably
Cons
No, Everything is fine as now which I feel
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Parent of user
Reviewed on 2021/04/05
Pros
Ease of use. Lesson plans needs to be improved
Cons
Lesson plans is exhausting to access.
The Ux /ui needs to improve
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Illumine is a great app for day care activities
Reviewed on 2020/03/17
Pros
The fact I don't have to ask each and every detail to the daycare representatives and it gets automatically updated
The interface is pretty smooth, Notification is very good
The icons for representations are cute and friendly.
Many features to receive as well as send information
Its a thoroughly thought out app
Cons
The updates are not synchronized sometimes we have to refresh the app multiple times.
Otherwise, it is just amazing!
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent software
Reviewed on 2021/03/29
One word. Excellent
One word. Excellent
Pros
illumine was easy to use and very convenient . I love that I can communicate with the school efficiently and effectively. It keeps the school accountable as they have to post daily updates.
I can see how my child performed through the day and most importantly download pictures for the grandparents. Its excellent. I would highly recommend it.
Cons
Nothing so far. I have enjoyed using this software
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Review
Reviewed on 2021/12/09
Pros
Daily updates by school and tracking child's assignments
Cons
Easy navigation is not provided in android app. Not much user friendly