5 reviews

ITarian

IT and remote access management solution

4,8 /5 (5 reviews) Write a Review!

Overall rating

4,8 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
5 reviews
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic products & Support

Reviewed on 2019/10/09

Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Pros

Their sandbox/containment software works against all ransomeware, viruses, malware.
RMM Function is good does the job and they create scripts you need for anything

Cons

could have snmp monitoring for snmp walks

Chris M.
Overall rating
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Exacta Review of ITarian

Reviewed on 2021/04/08

Very good. We will not be moving on from them in the forseeable future.

Pros

Ease of use. It's been pretty stable and offers all of the options we want in an RMM.

Cons

There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.

Mark B.
Overall rating
  • Industry: Financial Services
  • Company size: 501-1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

works exactly as expected

Reviewed on 2020/09/23

Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!

Pros

This product runs quietly in the background and does not take up many resources. The UI is clean and easy to use

Cons

The firewall and security feature blocked some of the things we needed to do our work. It was not readily apparent at first this was the culprit, but once IT removed the blocks , our software started working just fine

Michael M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product, outstanding price

Reviewed on 2020/02/22

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Pros

Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Cons

not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

Shon O.
Overall rating
  • Industry: Wholesale
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Rock solid RMM for FREE

Reviewed on 2019/08/15

Pros

Loads of features for the free version:
Patch management
Remote access
Mobile device (apple and android) capable
Easily deployed

Cons

Lack of multiple AV support, kind of steers you towards their paid product.