Supremo Remote Desktop

4.7 (446)
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Remote assistance, IT professionals, System administrators

Overall rating

4.7 /5
(446)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support
4.6/5
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446 Reviews

João
João
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Supremo Remote review

Reviewed on 2022/11/03

I use supremo everiday, is the best option quality price

I use supremo everiday, is the best option quality price

Pros

Is easy to use and manage, the interface is great

Cons

The speed and the speed transfering files is slow

Rui
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good solution on remote desktop.

Reviewed on 2021/05/04

Give support to our customers.

Give support to our customers.

Pros

It is a good and afordable solution to replace Teamviewer.

Cons

Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens.

Alexander
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Supremo does the job

Reviewed on 2021/05/04

Solved many problems at customers via this support tool.

Solved many problems at customers via this support tool.

Pros

Installation is easy.. Create your own look and feel in minutes.

Cons

Waiting for months for an update to support Azerty keyboard from another country. (Working with Qwerty keyboard in home country). Even with map functionality special characters doesn't work.

Alternatives Considered

TeamViewer Remote

Reasons for Switching to Supremo Remote Desktop

cost.

Response from Nanosystems

Hello Alexander, thanks for your review.

With the Map Keyword (feature available in the Control panel of the remote toolbar) you can use the Azerty keyboard on the remote machine. Anyway, we are available to provide assistance to your device in case this actually doesn't work on your machines.

Feel free to contact us at https://www.supremocontrol.com/contacts/ for further assistance.

Kind regards!

Marcos
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better then Teamviewer and Cheaper

Reviewed on 2021/05/04

Pros

Works very well, and do what is proposes...

Cons

Updates are sometimes a problem in clients!

Alternatives Considered

AnyDesk

Reasons for Choosing Supremo Remote Desktop

Price, and the support

Switched From

TeamViewer Remote

Reasons for Switching to Supremo Remote Desktop

I liked the tests, and the price was fair enough.

Response from Nanosystems

Dear Marcos,
thank you for your advice.
In order to analyze the problem you highlighted, we kindly invite you to contact us and indicate more details by writing on the online contact form: https://www.supremocontrol.com/contacts/
Best regards

Ildefonso
Ildefonso
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent price-quality ratio

Reviewed on 2022/05/18

Pros

Easily and very effective. I use "Supremo Solo".

Cons

Mobile version it's very simple. I need one Android version more effective.

Rafael
Rafael
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Supremo is a great utility

Reviewed on 2022/11/05

Pros

Ease of use and installation for end customers

Cons

slightly slower operating speed than competitors. cannot sort files on transfer screen

Eugenio
Eugenio
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Supremo REVIEW

Reviewed on 2022/01/22

very satisfactory user experience, it fulfills its function as an economical and simple solution...

very satisfactory user experience, it fulfills its function as an economical and simple solution for support and remote desktop.

Pros

its ease of use and installation; its low price compared to other similar products

Cons

none at the moment; I believe it has everything you need for any remote desktop and support requirements.

Alternatives Considered

AnyDesk

Reasons for Choosing Supremo Remote Desktop

price

Switched From

TeamViewer Remote

Reasons for Switching to Supremo Remote Desktop

price
Jakub
Jakub
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Baltic IT review

Reviewed on 2021/05/04

Pros

Supremo offers professional features and high quality at an affordable price.

Cons

Speed of the connection and overall performance could be faster.

Georges
Georges
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Versatile, easy and light remote connection: SUPREMO

Reviewed on 2022/12/03

SUPREMO is very useful for fast and unattended access when needed.

SUPREMO is very useful for fast and unattended access when needed.

Pros

Downloads and installs are easy and fast, light on the system resources, and very straightforward.

Cons

Does not have many features and screen sharing is barely covered.

Tjhin
Tjhin
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

for remote works aor remote jobs , this apps is recommended

Reviewed on 2022/11/17

overall this apps is recommended. for remote task , remote job because user friendly and easy to...

overall this apps is recommended. for remote task , remote job because user friendly and easy to use..

Pros

free instalation , user friendly, the price relatively competititve

Cons

no free trial package, so i must spend money to test out this apps

Ivan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solid and concrete at the right price

Reviewed on 2022/12/06

Pros

I met Supremo and I have never stopped using it, for the administration of remote systems it is a complete and safe solution, the product is easy to use in all its functions, the possibility of transferring files and viewing all the connected monitors is very useful , the price is well balanced, I have rarely encountered problems of lack of connectivity and in the face of at least decent internet lines you get more than satisfactory performance

Cons

The most critical aspects are the chat functionality, which often causes the software to crash and the slow update method

Jose R
Overall rating
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good experience

Reviewed on 2022/05/18

the experience is very good and I use it every day.

the experience is very good and I use it every day.

Pros

It is the ideal product for my day to day customer support.

Cons

some customers ask me for more security such as two-factor authentication.

Alternatives Considered

TeamViewer Remote

Reasons for Choosing Supremo Remote Desktop

any bad experience with Anydesk

Switched From

AnyDesk

Reasons for Switching to Supremo Remote Desktop

by price

Response from Nanosystems

Hello Jose,
we'd like to inform you that our Development Team is already working on the 2FA and it will be released in the future.
To be updated on all Supremo's new features, you can subscribe to our newsletter (by clicking the following link: https://www.supremocontrol.com/newsletter/).
Kind regards

Pedro
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good remote support software

Reviewed on 2022/05/31

Pros

Ease of use. Good price for the value. Always receiving updates.

Cons

Remote deployment need improvements. Maybe next releases.

Alternatives Considered

AnyDesk

Reasons for Choosing Supremo Remote Desktop

Price

Switched From

TeamSupport

Reasons for Switching to Supremo Remote Desktop

PRice

Response from Nanosystems

Hello Pedro,
about the remote deployment, you could find interesting the Automatic Installation that we have released few weeks ago and that allows to centrally configure Supremo and deploy it remotely and massively.
It is a feature available with our new plan Supremo Professional (for more info: https://www.supremocontrol.com/supremo-professional/).
If you have any suggestions to share with us, please send them to us via this form: https://www.supremocontrol.com/contacts/.
Thanks in advance
Kind regards

Jesus
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple and effective

Reviewed on 2022/05/31

Pros

Personalization
Speed and integration
remote printing

Cons

price per site
poor back panel
security options

Response from Nanosystems

Dear Jesus, we kindly ask you to suggest missing features or options by contacting us here: https://www.supremocontrol.com/contacts/
We are constantly working to introduce new features and improvements to Supremo and we welcome suggestions from our customers!
Thank you in advance.
Best regards

Claudio
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great application

Reviewed on 2022/05/18

Everything work's great

Everything work's great

Pros

easy access, easy installation, make better supermo for iOS

Cons

maybe the interface can be better, more beautiful, with some skin's maybe

John
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Remote control with High Security

Reviewed on 2022/11/03

Big help in my business supporting my customers

Big help in my business supporting my customers

Pros

Easy installation , user friendly and fast connection.

Cons

Have not Found any problems, every function works

Alejandro
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2021/05/04

Pros

Easy to install (except on macOS, the customer has to do an extra settings)
Cost, compared with the other solutions
Easy to use

Cons

Not so much, maybe a easily setup for client on new macOS, but I know is for Apple right access
Some times it disconnect
Some times when I close a connection and want to establish a new one says I have the diseñar one openned

Alternatives Considered

TeamViewer Remote and AnyDesk

Reasons for Choosing Supremo Remote Desktop

Cost basically.

Switched From

TeamViewer Remote
Joan
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Essential Tool

Reviewed on 2022/11/03

Pros

Ease of use, customization with company image, price.

Cons

Nothing, everything is correct and very well priced.

Ruben
Overall rating
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Digital Rioja Supremo

Reviewed on 2022/05/18

Our experience with supreme has always been positive, both for us and with our clients, currently...

Our experience with supreme has always been positive, both for us and with our clients, currently it is the only remote control software that we use and market.

Pros

What we like the most about Supremo is its ease of use for both the administrator and the client, in addition to its economical price

Cons

To put some downside, perhaps it could be that there is no service or support in Spanish

Raul
Overall rating
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Supremo my favoutite desktop app

Reviewed on 2022/11/03

So far all experiences have been positive.

So far all experiences have been positive.

Pros

Easy to use, good price and great features

Cons

No complaints at the moment. It fits perfectly to our requirements.

Alternatives Considered

TeamViewer Remote and AnyDesk

Reasons for Switching to Supremo Remote Desktop

Easy to use, good price and great features
Raul
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best remote desktop software

Reviewed on 2022/05/31

Pros

Complete, simple, efficient and really cheap for the capabilities it has compared to the competition.

Cons

None that I have found using it after more than 2 years

Eric
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great product

Reviewed on 2022/11/03

Pros

the possibility of installing it on several machines

Cons

Not being able to activate the default keyboard mapping at the beginning of the connection

Pierre
Overall rating
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very good piece of software

Reviewed on 2022/05/18

Pros

Easy to use, easy to install, not too expensive

Cons

Frequently unattended disconnexions while using it

Response from Nanosystems

Dear Pierre,
in order to investigate the reported disconnection issue and provide you with tech support, you can contact us at this link: https://www.supremocontrol.com/contacts/

Thanks in advance.

Best regards

Miquel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Your DAILY remote desktop

Reviewed on 2022/11/08

Pros

Is the best solution in price / quality.

Cons

Iif you need to control android devices, this is not your solution.

valerio
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 3.0 /10

graphically thin and with no useful functions

Reviewed on 2022/09/10

first of a kind I use to remote assistance, free version was good, poor in graphics but easy to...

first of a kind I use to remote assistance, free version was good, poor in graphics but easy to use. Afterthat it became expensive, with useless functions

Pros

Great use of contact list, thin graphics, light to run in pc resources

Cons

Some problems with connection stability, really thin interface, it looks "old". Expensive