Hourly

4.9 (105)
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Cloud-based time-tracking and payroll management software

Overall rating

4.9 /5
(105)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.9/5
Customer Support
5.0/5

98%
recommended this app
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105 Reviews

Stephanie
Stephanie
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this product and company

Reviewed on 2020/05/27

I have enjoyed working with the app and the people at the company very much. They help work out...

I have enjoyed working with the app and the people at the company very much. They help work out areas of concern or improvements and we are so happy to have them as partners so that we can manage our company more efficiently.

Pros

We used to use paper time cards and were very nervous about implementing this system as we had a system that had been in use for so long, it was antiquated and hard to manage, but it was just they way we had done it for years and were very reluctant to make the change. The company helped us set up and implement this system and it only took about 2 weeks to get everything switched to the online app and the employees had almost no negative feedback and felt the ease of use and ability to clock in and out was much easier than what we were doing previously. We are able to track employees hours much more efficiently with this app and I cannot believe we went so long without this in our company.

Cons

This company is constantly asking for feedback and actually listens and improves. I have no negatives.

Tom
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hourly Payroll Review

Reviewed on 2023/01/18

New user who is very impressed with the overall package.

New user who is very impressed with the overall package.

Pros

Ease of implementation, robust time tracking, very cost effective.

Cons

Reporting could be more robust. But, this is a minor issue.

John
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Review of Hourly

Reviewed on 2023/02/06

Pros

What I like most is its use of payroll management. It is easy to use to run and manage payroll for employees as long it is used correctly. The mobile app also works well which is a bonus.

Cons

I wish there was more customization and options when it comes to payroll or taxes within the web portal. It can be very rigid. I would also like to be able to have a page to help better understand/explain some of the taxes that are placed upon us in the web portal. Although it’s not Hourly’s job to be taught about taxes it would be helpful to better understand.

Jahil
Overall rating
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

They are one of the good guys.

Reviewed on 2020/05/10

They handle my payroll, including taxes and make that part of owning a small company pretty easy.

They handle my payroll, including taxes and make that part of owning a small company pretty easy.

Pros

These guys just get it, had zero issues and I am able to talk to human beings right away when I had questions about adding employees and extra features. They are on top of it, on the bleeding edge of good customer service.

Cons

I don’t spend that much time in the software because it’s set it and forget it, I just just do approvals once a week and it’s take 2 minutes tops. I left another solution because it was too cumbersome, time consuming.

Alternatives Considered

BILL Accounts Payable & Receivable

Reasons for Choosing Hourly

Surepayroll was more expensive and very buggy.

Switched From

SurePayroll

Reasons for Switching to Hourly

They felt like a better fit because I could tell they weren’t some overused corporations that was in the game for profits but not service. They give enough resources to good service and that’s what I always look for in the company’s I give my business to.
Mavell
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Performance Review

Reviewed on 2020/06/16

My experience has been fantastic. I have found that not only is the software great itself, but it’s...

My experience has been fantastic. I have found that not only is the software great itself, but it’s awesome team who support my business and helps me with my every question.

Pros

Hourly allows me to keep organized with it’s incredibly convenient layout. Often in my job position I become overwhelmed, but hourly insures that I am on track and organized.
The controls are easily understandable, took me very little time to understand the software.
My employees have as well found the software to be easy and manageable. After a hard day of labor, they find hourly reliable and easy. My employees and I have no trouble using the software, very dependable.

Cons

There has not been a problem with the software.

Lukas
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So easy, even your boss can use it

Reviewed on 2019/05/14

So far we only use the time keeping software and it has saved us tremendous administrative burden....

So far we only use the time keeping software and it has saved us tremendous administrative burden. We are looking forward to begin using the full service payroll and insurance solution.

Pros

The guys who created Hourly are solving a problem that they know firsthand, and it shows. Onboarding everyone was simple with video tutorials available in English and Spanish. Editing people/tasks/site lists, and finding and fixing errors is easy.

Cons

The system still has room to grow by adding "nice to have" features such as per-person task defaults, per-task rates, per-site overtime policies, or more flexible reporting.

Alternatives Considered

QuickBooks Time

Reasons for Switching to Hourly

Exceptionally responsive high-touch customer service.
Kristi
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy!!

Reviewed on 2020/05/26

Hourly gives us ease of mind. They take care of all the stuff we don’t want to think about. We...

Hourly gives us ease of mind. They take care of all the stuff we don’t want to think about. We count on hourly, and they have not disappointed.

Pros

This software is seamless and simple. My two favorite things!! If there is ever a need for customer service they answer direct. Never hold time.

Cons

Have not experienced anything i do not like.

Sharon
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome platform to manage hourly employees

Reviewed on 2020/05/12

Hourly has allowed me to excel at payroll, instead of relying on spreadsheets!
I saved time,...

Hourly has allowed me to excel at payroll, instead of relying on spreadsheets!
I saved time, money, and my sanity!

Pros

Rich functionality and incredible customer service

Cons

Direct deposit takes two days. Should be next day. But I think they are improving it.

Alternatives Considered

QuickBooks Payroll, Gusto, QuickBooks Time and Paychex Flex

Reasons for Choosing Hourly

Functionality and customer service.

Switched From

RUN Powered by ADP

Reasons for Switching to Hourly

Seems to be much easier to use than any other alternative.
Sabu
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software and service

Reviewed on 2020/05/15

So far we have great relationship with HOURLY

So far we have great relationship with HOURLY

Pros

Very easy to use and absolutely great services provided by the company team.

Cons

Ever since we have joined with HOURLY, e have seen great improvement with this software.

Antonio
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Product review

Reviewed on 2020/05/10

Been a great experience. Lowered my payroll costs, made things easier to navigate. Not to mention...

Been a great experience. Lowered my payroll costs, made things easier to navigate. Not to mention the customer service was outstanding when problems would happen.

Pros

The customer service is amazing. The ease of the program is also outstanding. In the 2 years of using the service, they have done many improvement as well. A ever growing great program.

Cons

Honestly, at the start of the company there was a little "understandable" amount of glitches or bugs. At this point, I really don't much of a complaint

Emily
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Hourly Review

Reviewed on 2023/10/06

we run payroll and keep employee info on it

we run payroll and keep employee info on it

Pros

[sensitive content hidden]
is a great customer support agent.

Cons

Its fiddly to adjust bartenders tips so that they can take tips each day.

Pedro
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use, great support

Reviewed on 2023/01/02

Pros

It has helped us automate the payroll calculation and employee payment processes, the payment methods it offers are practical for our employees.

Cons

It would be interesting to integrate the electronic signature option when the employee receives the deposit of his salary.

Deshaun
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Hourly is incredible!

Reviewed on 2023/02/02

I'm not experiencing any issues with Hourly.

I'm not experiencing any issues with Hourly.

Pros

That its user friendly. For someone like myself who is technologically challenged its very important that the product is easy to maneuver and operate with little to no confusion. I'm very grateful for Hourly's simple and effective design.

Cons

Honestly, no. Not at all. I've only had a seamless experience using Hourly.

Juan
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our business needed this app!

Reviewed on 2020/05/10

My overall experience with Hourly has been positive, helpful, and profitable. Put simply, we left...

My overall experience with Hourly has been positive, helpful, and profitable. Put simply, we left the old inefficiencies that pain small business due to the dependency on private accountants, and leaped forward to being efficient, transparent, and in control of our business. We went from tracking our employee's hours inaccurately on Word or Excel to having our payroll cost to-the-penny in the palm of our hands with a hand full of other features that significantly helped me, and my brother (co-owner) become a hundred times more informed about our business.

Pros

The most impact features of the Hourly app is the business owner's ability to manage the most important aspect of any business; our employees. It's hard to say which part of the app I like the most since it does a seamless job at tracking time sheets, live payroll cost, workers comp cost, and job cost in terms of hours spent by employee/tasks. However, I would say that my favorite feature of this app is how easy it is to run payroll due to the other tasks being done for me that allows me to simply review, and press a button to run payroll from practically anywhere.

Cons

In the beginning, we had to get our payroll checks mailed to our office until we learned that we were able to print them right from our office. This helped us be in even more control of our payroll, and ability to quickly get our technicians paid for their work.

JACKELINE
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service and Product

Reviewed on 2020/05/10

I've had nothing but a great experience with Hourly. Recently I had to back track on some documents...

I've had nothing but a great experience with Hourly. Recently I had to back track on some documents and had to contact the previous payroll company we used to work with and things were so difficult. That made me appreciate Hourly even more. They have such an awesome team that always makes me feel comfortable in calling (I usually avoid calling companies unless I'm desperate).

Pros

I love Hourly. It is very easy to use. If I have any questions I know I can call support and I will be helped asap and the service is great. Hourly is very convenient especially when I have to do payroll. I love that the employees can verify and sign their hours thru their phone. I can also access the app and run payroll from my phone, it especially comes in handy if I'm not in the office for the day.

Cons

At first I wasn't sure where to find things but after a easy tutorial from support I know where everything is.

Revital
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended!

Reviewed on 2020/05/15

‘Hourly’ has completely transformed the way we mange our business! We used to spend countless hours...

‘Hourly’ has completely transformed the way we mange our business! We used to spend countless hours in producing cumbersome spread sheets, to monitor ours and our employees’ hours. Now all our hours are just a click away. The genius of the software is not just in the quick sign in and sign out , but the ability to specify jobs by tasks and locations as well as add comments and monitor pay to name but a few advantages. Thanks to ‘Hourly’ we are now able to dedicate even more time to what we do best- serve our clients!

Pros

Where do I begin- the ease of clocking in an out, the ability to specify projects by location and type of work, the ability to monitor hours of work throughout the company.

Cons

I love every feature in the software and highly recommend it to all businesses alike.

Mariah
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software!

Reviewed on 2020/05/26

The overall experience with Hourly has been great. We appreciate the easy access and the simplicity...

The overall experience with Hourly has been great. We appreciate the easy access and the simplicity of the software as our employees do too.

Pros

Prior to being introduced to Hourly, our Company was using a system that required much more behind the scenes work to gather half the data we are able to view in an instant with Hourly. Such things would be, job costing, the total hours per job, employees on and off the clock, etc.

Cons

A feature that would be awesome to have on the software is to alert our employees when being awarded a pay increase with some type of congratulating notification.

Ken
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A perfect fit for my business

Reviewed on 2019/05/13

I am so appreciative of whoever put this product together. It saves me time (which equates to more...

I am so appreciative of whoever put this product together. It saves me time (which equates to more money in my pocket), allows me to more accurately cost my jobs (which equates to more money in my pocket) and it is just so darned simple (which equates to less headache for me!)

Pros

It simplifies the entire payroll of process. Before Hourly I would have to chase down errant time cards, ensure they were filled out correctly, fill in a spreadsheet to track my job costing and then log into ADP and enter the hours and approve. This was an unpleasant, time consuming and mundane process. Now, the guys enter the time cards and job costing on their phones, I review each day (taking literally minutes) and run the payroll at the end of the week. IT COULD NOT BE EASIER.

Cons

Sometimes connectivity is an issue but Hourly has done a great job of addressing my concerns here.

Tina
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easiest payroll I've ever had

Reviewed on 2020/05/15

Not only is Hourly a great time tracking tool, but the integration with workers' comp insurance...

Not only is Hourly a great time tracking tool, but the integration with workers' comp insurance makes it phenomenal

Pros

The app on the employees' phones is bi-lingual and super easy to use. I get very accurate information now

Cons

There are no current improvements needed

Daniella
Overall rating
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

GLAD I SWITCHED!

Reviewed on 2019/05/09

Great , I believe if they make a few little adjustments it would perfect, but I love it!

Great , I believe if they make a few little adjustments it would perfect, but I love it!

Pros

Hour tracking is awesome , processing payroll is so much easier and even helps with the breakdown of our labor job cost, we can see all our shifts and past payrolls ,payroll dates on 1 dashboard and employees can input their own direct deposit info at their convenience, they cant lie about their hours they work , its super convenient if the manager or owner has the app because it notifies when anyone is clocking in or out at all times and at what location.

Cons

The app does not allow people to clock in often and I have to do it on the computer alot of the time, and they do not send payroll summary's when the checks are delivered, we actually have to print it out ourselves. We cant choose our own payroll dates so we have to change our dates slightly that works for the system.

mutsumi
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best clock in app

Reviewed on 2020/06/04

Pros

Our company has been using this app for almost 2 years and we all really like it. Easy to use, easy to administer. I can see where employee clocked in/out.

Cons

When employee change the phone, even though it's same number, we had problem logging in.

Response from Hourly

Hi Mutsumi,

Thanks so much for the review, and for the feedback about the employee phone issue. We're looking into it!

Jarad
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product over others

Reviewed on 2020/05/10

Always helpful and always able to get and of them for any needs I have.

Always helpful and always able to get and of them for any needs I have.

Pros

I like the ease of use and the chat ability and communication this company has to solve any problems we may have.

Cons

Sometimes the phone app is not accessible for everything I need.

Michael
Overall rating
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hourly App review

Reviewed on 2020/05/11

Great app, easy to use and outstanding company support.

Great app, easy to use and outstanding company support.

Pros

The ease of launching and tracking employees is fantastic, additionally being able to keep track of hours spent on various projects have been extremely beneficial

Cons

Cannot think of any cons about this software.

Robert
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great app

Reviewed on 2020/05/10

The customer service is amazing. They are fast to reply and help out with whatever problems I have.

The customer service is amazing. They are fast to reply and help out with whatever problems I have.

Pros

I like the ease of the app. My employees are able to clock in and out with no problems.

Cons

There’s not really any complaints I have so far.

Di
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software - Try it.

Reviewed on 2020/05/11

Time tracking for payroll and for construction job costing.

Time tracking for payroll and for construction job costing.

Pros

UI is cheery, bright and easy to use. Everyone at our company seems to like using the software. Job Costing tracks labor hours, cost and has felxible reporting. In software messaging very useful for questions on time cards

Cons

Could have more user types that administrator can asign access restrictions to.