UltraVNC

4.3 (43)
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Remote support and access management software

Overall rating

4.3 /5
(43)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
3.7/5

84%
recommended this app
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43 Reviews

André
André
Overall rating
  • Industry: Chemicals
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very robust and free option to remote connections

Reviewed on 2021/06/08

Pretty interesting solution, I have used it on my former company to connect through 30 operations...

Pretty interesting solution, I have used it on my former company to connect through 30 operations companies, with different sizes of bandwidth, and it manages it very well, and the price, for be free, is one of the most attractive things about this one.

Pros

It is free, has a bunch of very good resources, the connection is pretty good, works very well even on poor connections, the bandwidth control is one of the best which I have seen. Therefore, it has some features such as file sharing, chat, and the deployment and configuration are pretty easy on both sides: administration and clients.

Cons

Do not have so much cons about it, just on the support side, because the software is free. However, it has a good documentation to follow, but you need to have some network and server side skills.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Ultra VNC - fast VNC with high compression

Reviewed on 2022/04/07

Ultra VNC enabled us to remotely administer a number of customer servers that only had dial-up...

Ultra VNC enabled us to remotely administer a number of customer servers that only had dial-up access, without the constant drop-outs that we experienced using some other commercial software available at the time. This has saved them time and money repeatedly.

Pros

Installation and configuration for UltraVNC was super simple. Our remote clients often had very un-reliable and slow connections, but UltraVNC was able to cope with it with it's high compression algorithms to enable to efficiently manage remote systems and provide support.

Cons

There were odd occasions where the server would not run correctly as the driver did not load, but was not often an issue and more likely to be a PC issue.

Robert
Robert
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 2.0 /10

UltraVNC - More secure options availbable.

Reviewed on 2022/01/27

UltraVNC sets a static password when deployed. In addition the system must have firewall rules for...

UltraVNC sets a static password when deployed. In addition the system must have firewall rules for accessibility this leaves the administrator with a difficult to change password. The requirements for firewall rules mean that for remote access I would either need to have a VPN tunnel to secure remote access or lower security at the corporate firewall. Alternatively there are many web hosted secure services that are low cost.

Pros

The most advantageous feature of this software is that it is free of cost and can be installed as a service allowing systems to be accessible at every reboot.

Cons

Fixed password and limited accessibility makes it an undesirable option for corporate use.

Alternatives Considered

ConnectWise ScreenConnect and GoTo Meeting

Reasons for Switching to UltraVNC

We stopped using UltraVNC and migrated to ConnectWise Control as a more secure web enabled alternative.
Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UltraVNC review by Support Agent

Reviewed on 2020/12/03

I would recommend UltraVNC for use to anyone who has a network of a couple PC's, as it is easy and...

I would recommend UltraVNC for use to anyone who has a network of a couple PC's, as it is easy and fast to connect to the Remote PC and check what is happening with it. In case some files need to be change, UltraVNC has that ability as well, which can speed up troubleshooting process as well.

Pros

I like using this tool as I can easily connect between PS's on the same network ( in my case ) and I can check what is happening with each PC in timely manner. Also, I am able to share files between these PC's which can be really useful when I need to edit and upload some configuration file for instance. Of course, this connection is always password protected.

Cons

UltraVNC sometimes tends to bug, which is why I need to path through Services to the affected PC and check if there was any issues with it's Services. It would be nice to have a feedback, whenever appropriate Service is not running properly or it has some issues.

Angus
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Does What Is Says On The Tin - Solid VNC Software

Reviewed on 2022/05/05

My experience has been great, I've used UltraVNC in my personal life for many many years, but only...

My experience has been great, I've used UltraVNC in my personal life for many many years, but only for around 6 months within my business. It stands up well compared to other VNC software, has a low latency and seems to be very stable, with little to no crashes. I'd recommend it if you need software for VNC.

Pros

I've never had any issues with UltraVNC, it works as it should. The automatic clipboard synchronization is a simple, but well received feature that lots of similar software doesn't seem to include.

Cons

The only thing that I would list as a con about the software, is the need for port forwarding on the machine acting as the VNC server.

Matt
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Ultra VNC review

Reviewed on 2024/06/06

Pros

I like the ability to instantly remote into a computer.

Cons

Sometimes the display settings are a bit funky.

Ryan
Overall rating
  • Industry: Automotive
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

UltraVNC for support.

Reviewed on 2023/11/15

Pros

UltraVNC is so easy to use. It is a great software. It allows remote support quickly and effeciently.

Cons

Remote support over a slower connection can be problematic.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Ultra VNC v 1.1.9.3

Reviewed on 2022/04/12

Pros

It is a very light application, very smooth installation, easy operation, stable connection

Cons

sometime remote connectivity freeze during high latency network utilization

Alternatives Considered

TeamViewer Remote
Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UltraVNC is one of the best remote tool for internal use.

Reviewed on 2022/04/07

Pros

I like custom key send option and can insert administrator credential trough the ultravnc.

Cons

Sometime it's services stuck and unable to establish connection.

Gabriele
Gabriele
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

One of the first, but not the best.

Reviewed on 2022/02/23

I'd recommend other VNC softwares instead of UltraVNC.

I'd recommend other VNC softwares instead of UltraVNC.

Pros

First of all, UltraVNC is totally free: it is developed under a GPL license which allow the users to implement and develop its code to realize a better software over time.
The interface is quite "old style", it has everything you need to start and work out your remote session.

Cons

The interface: absolutely "old style" and totally out of time. It's a PRO on one hand (read previous pros), but on another hand it's a total CON if we think about the modern app and software interfaces.
The usability is not as good as it should be for newbies.

Alternatives Considered

RealVNC Connect
Wesley
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I really like UltraVNC because it is a very easy to use application

Reviewed on 2023/06/28

UltraVNC is a software that allows the control of remote computers through an internet connection...

UltraVNC is a software that allows the control of remote computers through an internet connection very easy to use, I recommend it to everyone

Pros

Ease of use UltraVNC is simple to install and configure, and has an intuitive and user-friendly interface.

Cons

Risk of invasion, despite the security measures, UltraVNC can be the target of hackers or malware that try to access remote computers without authorization

Melissa
Overall rating
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great option for free remote access

Reviewed on 2023/05/10

Pros

This application allows me to connect to other machines stress free without having to physically go to the machine to perform simple tasks

Cons

The interface is very dated, I'd love to see a more updated UI

Kadeem
Overall rating
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great remote connection for little or no cost!

Reviewed on 2023/05/08

Pros

The free option has enough features to satisfy most remote support needs

Cons

Often the driver for the server connection malfunctions and a connection cannot be established.

Alessandro
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

UltraVNC connect you every computer

Reviewed on 2022/01/24

The multiplatform system and the possibility to use it in mobility using VPN both for the admin...

The multiplatform system and the possibility to use it in mobility using VPN both for the admin than for the user is essential to connect everywhere and give support in time

Pros

UltraVNC is light, works on old and new machines, multiplatform, plenty of customizations

Cons

Sometimes customisation bring you away from the core business

Peter
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great open source solution for remote computer management and diagnostics

Reviewed on 2020/05/06

The UltraVNC Single Click version has been great to provide to my clients without having to worry...

The UltraVNC Single Click version has been great to provide to my clients without having to worry about licensing issues. Many of them are computer novices so not having to talk them through installing more complex software and changing network settings has been a real time saver.

Pros

UltraVNC is a great open source solution for remote desktop connections and being free for commercial use means big savings if you've got a lot of users that need occasional support. The software is small and easy to install and includes a variety of options to suit different Internet connection speeds. There's also a Single Click version that allows you to create a custom executable that can be distributed to customers preconfigured to connect to your IP address which saves them needing to configure the firewall at their end to support incoming connections.

Cons

Compared to some proprietary software like Microsoft Remote Desktop and TeamViewer the screen updates appear to be a little slower and there can be occasional glitches that need a screen repaint. While not a big deal for remote support incidents it may be worth looking at other options if you're intending working over a remote connection for extended periods of time.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Small but functional VNC tool

Reviewed on 2020/11/28

Easy to use solution, no worries regarding licensing or user session management, easy to install.

Easy to use solution, no worries regarding licensing or user session management, easy to install.

Pros

For someone that uses remote servers for their work having trustworthy vnc connection is crucial. I used Ultra VNC for half year and I can say that this is great solution if you want simplicity. It’s open source, works even when connection is slow, very easy to navigate, you need only server name and password to connect.

Cons

I’d prefer to have some optimizations for really slow networks for example do not refreshing the screen or refreshing partially.

Marco
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Service Tool

Reviewed on 2022/08/09

It allows me to remotely manage production lines with old "Windows XP" control systems. Great...

It allows me to remotely manage production lines with old "Windows XP" control systems. Great product!

Pros

Very light tool that can be easily installed remotely

Cons

Nothing: for my needs it is absolutely perfect: please don't change it !!!

Jeff
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

UltraVNC: Not really worth it.

Reviewed on 2021/07/13

While it could be various configuration issues unique to our installation, I think UltraVNC is in...

While it could be various configuration issues unique to our installation, I think UltraVNC is in need of further development.

Pros

When it was working properly the basic functions were reasonably stable.

Cons

Very frustrating from a configuration point of view.

Regina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A Good VNC Solution

Reviewed on 2022/05/30

Pros

It works fine on Windows, easy to install and use (even for those with no VNC experience). On VDI, it works just fine too.

Cons

I had no problems with the program, I recommend it.

Omar
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Instaba connectivity VCN

Reviewed on 2021/04/29

I was glad with it , friendly Interface great to administration of points of sales and servers .

I was glad with it , friendly Interface great to administration of points of sales and servers .

Pros

The remote control of Servers , connections with Databases . Very friendly environment.

Cons

The viewer interface is a aware of the remote control while is on .

Ashlee
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Simple and Effective

Reviewed on 2020/09/04

We love that its simple to implement and use with our existing system

We love that its simple to implement and use with our existing system

Pros

After everything is configured Ultra VNC is a breeze to use, all we need is the PC name and password.

Cons

I with Ultra VNC had a function to black out the users screen. We find that they often don't understand that we need them to stop what they're doing in order for us to help so a fight over the curser ensues. For the same reason a chat feature would be nice.

Manav
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Free and robust remote connection software!

Reviewed on 2022/04/14

Pros

This software is Free of cost and provides a wide range of resources. Also, the features such as file sharing and chat is really easy and quick.

Cons

Outdated UI which would not attract new users. UltraVNC should upgrade their software and make it more user friendly and modern.

Federico
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Simple and useful

Reviewed on 2021/07/29

Pros

Very simple and intuitive program.
Features include file transfer and remote control.
The possibility to change the compression to improve the quality of the connection is very useful.

Cons

There are no advanced features and the user interface is outdated.

Marko
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

The old standard

Reviewed on 2021/05/18

It was good for the times it was used in. But the other solutions overshadowed it with their...

It was good for the times it was used in. But the other solutions overshadowed it with their feature set.

Pros

It is free. It was one of the first remote connection software developed. It is still in active development and new features are contantly beeing added

Cons

The features are lacking and the free aspect is shown in the pacing of the development.

Ben
Overall rating
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Over complicated

Reviewed on 2021/01/07

As an ad-hoc user and the test equipment I hire comes with this pre-installed.. Both times I have...

As an ad-hoc user and the test equipment I hire comes with this pre-installed.. Both times I have wasted hours of valuable time setting up - Previously used RealVNC with no problems.

Pros

None, easier and simpler solutions available

Cons

Complete load of c***, and time wasting to set up for such a simple application. Back to basics please!