WinTeam Reviews

Pros

I use so many functions with this product that it is hard to list everything I love. This is the product I use the most and everyday. This helps me see hours worked, process payroll, record deposits, print reports and also find eligible employees for health benefits. One program to do it all.

Cons

There are times that WinTeam freezes. This is not helpful while in the middle of a batch of payroll checks or even putting in a deposit. Generally it takes about 5 minutes to reset itself.

Pros

It is a great help in organizing and ensuring managers and supervisors maintain appropriate and efficient staffing.

Cons

Mostly minor things in setting up schedule pages to better fit the way we use them, but overall it does the job. It can just be frustrating at times , especially if you don't use a function every day/week and you have to remember how to set something up as it is not necessarily intuitive for a non tech guy

Pros

The software covers many aspects of our business. We use it daily, we learn something new about it often. They update and add features often. Sometimes keeping up with them all is tough.

Cons

As a small company that has been with them for a long time we are not able to find room in our budget to utilize all the new features. I am working on it because they may pay for themselves if we use them fully.

Pros

It is very dynamic software and we really like that it’s an all in one piece for our business.

Cons

It can be a little overwhelming at implementation. And the screen font view is capable of being made larger for easy viewing on screen. That can be a tad frustrating.

Pros

I like how it links different areas of an organization in just one software.

Cons

I feel that there should more options when creating a report in order to receive detailed information to suffice different user needs.

Pros

The audit trail, and the way that the various modules interact. For example, payroll is pulled from the scheduling and billing is pulled from the payroll. There are no manual entries needed.

Cons

There are some things that cannot be reversed without a lot of steps. While this is useful for tracking, it is sometimes tedious.

Pros

Searching relevant datas to the jobs that we are currently providing our clienst and giving to employees

Cons

upgrade the look of the system to be more engaging

Pros

WinTeam is easy to use and is a great all in one software. The various security settings are great for setting up the appropriate access for users.

Cons

The Citrix login is cumbersome. It is difficult when the system is updating and in comes down for hours. We have 24 dispatch center that gets interrupted when this happens.

Pros

customer service is usually fast when you have problems

Cons

you have to pay for almost everything even some customer services questions, they will turn it into a training session

Pros

Integration and reliability. We have been using Team products since 1989.

Cons

Need better ways to get at needed data.

Pros

I like that the payroll is managed all within the same system and ties directly into the jobs. Also customer service is always available and willing to help.

Cons

Losing the printers connection way too often. The inventory for the distribution side of our business does not track and update as with other systems.

Pros

The ability to navigate within the software

Cons

Time for beneficial ideas to be implemented

Pros

The itemization of categories and ease of the use thereof.

Cons

Excessive steps to retrieve or complete work and information.

Pros

I found this product very useful because you can look In so many different ways

Cons

I really feel very comfortable with the product

Pros

The ease of use, friendly staff and immediate support

Cons

The tax and benefit related aspect of payroll

Pros

the ability to work with developers to modify the software

Cons

alot of areas of the software are not tailored to my business, I feel like whoever created the software does not fully understand our industry. more effort need to be made to really understand what we need so and for it to be implemented without cost to use. I do not like the idea portal/do not have time for it.

Pros

Training, when in a training class they can log onto our system and show you the how to's on the subject/module you are using

Cons

Would like to have more training sessions with no cost, also some of the reports are missing information that is needed and or to extend to have more information put in

Pros

Simple to use . Easy to understand. User friendly

Cons

So far nothing , I cannot find a defect.

Pros

The software flows well and has good base functionality.

Cons

I would like to see a data dictionary of some sort to make reporting easier.. Also some more custom fields would be beneficial.

Pros

The amount of date you can get out of the system and its ability to be more customized and tailored to our business needs

Cons

Canned reporting sucks. AP module hasn't been improved in many years. Many of the modules do not talk to each other causing duplication of work.

Pros

I love being able to pull P&L's per job / customer with just a couple clicks! Having all information in one software makes it very nice.

Cons

For some of the tasks, there are a lot of clicks to get to the answer... There are also some inconsistencies in report criteria (some I can pull by Region / Tier, others I can't and have to use Supervisor which is very inaccurate).

Pros

WinTeam gives you the ability to combine Payroll, AR, AP, GL, QA, and Scheduling all in one place. It's customer support is very knowledgeable and helpful each time I have to use them. Timekeeping is made easy via eHub by TEAM.

Cons

There are some features such as Work Scheduling where a large portion of their functionality still reside in the main WinTeam database which is a less "user friendly" interface for those who don't use it everyday.

Pros

I like that the company takes into consideration what the users want and need for their businesses to run smoothly and put it on the path to developing the software even more. The ability to create custom reports and meet with a trainer if you need assistance on any module or setting up a new feature it great! The eHub app is a very useful tool for employees and supervisors to use in the field.

Cons

Citrix. This is an extremely "clunky" platform and can be difficult to navigate especially when trying to save reports as the server is hosted elsewhere.

Pros

Love the support from Team Software. Whenever there is something I need to understand further, the team is prompt to assist and I typically learn something new with each call. There are regular updates and great communication.

Cons

There are so many features and I feel we would benefit from requesting regular training or review periods, the issue is on our end not WinTeam. I am sure we are not even close to using WinTeam to the full capacity and are missing out on amazing short-cuts and tools.

Pros

Having used this product since 2013 and have found it to be very good for easily accessing information when needed.

Cons

I wish that the user interface was bigger when it comes to inputting information, I use a larger monitor just to see the what I am working on better.