Google Chat

4.5 (2,366)
Write a Review!
Communication tool for businesses and non-profits

Overall rating

4.5 /5
(2,366)
Value for Money
4.6/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.4/5

91%
recommended this app
Sort by

2366 Reviews

Muhammad Daud
Muhammad Daud
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Google Space team collaboration tool

Reviewed on 2024/07/11

Overall I found Google Chat easy to use, integrate, and train the staff. It is good for team...

Overall I found Google Chat easy to use, integrate, and train the staff. It is good for team collaboration, easy to share files, and create the workspace.

Pros

I have tried different messaging apps and platforms and Google Chat so far is a very light and easy-to-use app. It offers a variety of features like Real-time Messaging, Spaces, File Sharing, Task Management, and Security. Recently Google Chat has also updated AI features.

Cons

There is a limitation in integrating the codes and logs like Slack within Channels.

Alternatives Considered

Spike, ClickMeeting and Stackby

Reasons for Choosing Google Chat

Slack was expensive and cost more to run. The application takes a lot of RAM and slows down the process.

Switched From

Slack

Reasons for Switching to Google Chat

Cost, ease of use, and simplicity. Chat integrates seamlessly with Gmail, Calendar, Drive, Meet, and other Google Workspace apps which makes it easy for us to use all in one workspace.
Stephanie
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Google Chat Review

Reviewed on 2025/03/12

Pros

Being able to quickly communicate with a number of co-workers, both in groups or spaces, or by private messages. Also being able to share files, drop links, etc.

Cons

Sometimes I lose replies to messages in threads.

Aaron
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Convenient integration but lacks uniqueness

Reviewed on 2024/09/15

Google Chat allowed us to communicate efficiently within Google Workspace, but it didn’t offer any...

Google Chat allowed us to communicate efficiently within Google Workspace, but it didn’t offer any unique features that set it apart.

Pros

Google Chat’s seamless integration with Google Workspace, make it convenient for people already invested in the ecosystem.

Cons

We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps.

Chad
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Instant messaging

Reviewed on 2025/01/08

Google chat is easy to use for creating communication space.

Google chat is easy to use for creating communication space.

Pros

Google chat is easy to sign in using Google account and it's integrated with Gemini AI

Cons

Google chat allows instant messaging and sharing ideas.

Harshal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All chat via G-chat

Reviewed on 2025/01/17

Pros

simplest tool of google and most effective for new enterprises..

Cons

threading of messages is not easy to manage

Liz
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

1st Google Chat Review

Reviewed on 2025/02/01

My overall experience with Google chat is very positive.

My overall experience with Google chat is very positive.

Pros

I liked about Google chat most is that you can have conversations with businesses, or program/software developers as well as people from your own contacts list or teambase.

Cons

Nothing, everything about Google chat is great.

Elena
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

If you are a small enterprise this is a good tool.

Reviewed on 2025/02/13

Simple to use and has all the basics for communication tools.

Simple to use and has all the basics for communication tools.

Pros

Its very connected to other google tools: google meets, docs, etc. If you are a small enterprise this is a very good tool.

Cons

I felt like it was not as complete as other chats that are in the market.

Alexander
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Google chat allows for collaboration

Reviewed on 2025/01/22

Overall this program actually enhanced and allowed collaboration some more.

Overall this program actually enhanced and allowed collaboration some more.

Pros

It is easily integrated into the gmail suite and google suite.

Cons

It can take some time to get use to and become familiar with.

Usman
Overall rating
  • Industry: Building Materials
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Chat the Goat

Reviewed on 2025/02/05

I enjoy chatting, using and sharing files through the app.

I enjoy chatting, using and sharing files through the app.

Pros

Fluidity of login and ease of access. I am an avid android user so this is great.

Cons

Ability to connect with my android phone with ease.

PRIYARANJAN
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Guide lines of chat

Reviewed on 2025/01/26

Communication facilities. Build guide to customer .

Communication facilities. Build guide to customer .

Pros

Highly support. Customer satisfaction.
More demand

Cons

Lack of information. No value of time. Less productivity.

Emmanuel
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Google visit makes texting simple and consistent.

Reviewed on 2024/06/22

experience on both is perfect! Very easy to use, and simple to change/move to after utilizing other...

experience on both is perfect! Very easy to use, and simple to change/move to after utilizing other specialized devices.

Pros

Google Talk smoothes out business and group correspondence in genuine time. It likewise improves ongoing gathering visiting by sending moment messages. It is easy to impart documents to research Talk.

Cons

Google Talk's point of interaction is baffling no doubt. They killed the Google Visit work area application, and the web application has a propensity for being slow and inconvenient.

Adrian
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Higher Ed Google Chat User

Reviewed on 2024/05/03

Pros

I like how Google Chat seamlessly integrates with Google Workspace to increase productivity across various platforms.

Cons

I do not have any cons to express about Google Chat.

ANIL
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for google Chat

Reviewed on 2024/02/17

- Seamless G Suite integration: Amplifies existing tools.
- Spaces: Organize group chats for...

- Seamless G Suite integration: Amplifies existing tools.
- Spaces: Organize group chats for focused discussions.
- Powerful search: Find info instantly across conversations.
- Built-in Meet: Video calls & conferences with a click.
- Set your status: Stay focused or available for chats.

Pros

Real-time communication and Focus on privacy,
You can have private rooms for chatting,
A quick way to share files like pdf jpg, videos, etc.
Availability of both Mobile and Desktop and user-friendly interface.

Cons

Limited integrations with non-Google services
Screen sharing can be better
Limited attendees

Roberto
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Near-Perfect Professional Integration

Reviewed on 2025/01/13

The integration with Gmail enhances productivity by allowing quick, seamless information exchange...

The integration with Gmail enhances productivity by allowing quick, seamless information exchange (also in group), making it ideal for professional settings.
Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration.
However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in communications.
Overall, while the tool is highly useful for professional purposes, adding message read receipts would improve more its functionality.

Pros

Integration with Gmail, very useful for professional scopes mostly when you need to exchange a quick info with your collegues.
Possibility to create groups
Integration with Google meet: with just one click you can send an invitation

Cons

You cannot see if your message was viewed

Glenn Charles
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Making communication so easy

Reviewed on 2024/02/19

Quite happy with Google Chat. Its now my go-to messaging platform at work.

Quite happy with Google Chat. Its now my go-to messaging platform at work.

Pros

Its easy to use and you can sync your google calendar, google meets and google drive. It made it so much easier because everything is on Google Drive and its so easy to access it

Cons

Im enjoying it so far. Can't complain bout Google Chat

Mary
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Love this one for sure!

Reviewed on 2024/12/12

Pros

Very helpful for instant chatting and messaging within big teams... Very flexible and seamless.

Cons

Nothing. I don't see any drawback to it... Maybe just offering some higher security for HIPPA and Secured messaging with low cost.

Subhajit
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Chat review

Reviewed on 2024/03/03

It is very Easy to use & efficient compared to other apps available in the market .Google chat has...

It is very Easy to use & efficient compared to other apps available in the market .Google chat has been amazing since our change I from region based work to remote work. As opposed to illuminating on a couple of uses or text illuminating (which is hard to figure out and remain mindful of) we can keep all of our correspondence in one spot saving time.

Pros

Google chat has for a really long time saved individual venture. Astoundingly quick response regardless, while sending gigantic messages. It has provided me control over every division without any problem. I can in a brief moment pass and receive messages. Packs illuminating has brought obvious level facilitated exertion.

Cons

Nothing that I hate with this item. It is permitted to use and associated with the Google Workspace that we have use.

Alex
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An accurate communication platform developed by Google.

Reviewed on 2023/10/11

Chat offers a range of collaboration tools, including real-time messaging, file sharing, mentions,...

Chat offers a range of collaboration tools, including real-time messaging, file sharing, mentions, and task management, which helped teams communicate and work together effectively.

Pros

Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files, schedule meetings, and collaborate seamlessly within the Google ecosystem. It has threaded conversations which are organized into threads, which helps keep discussions focused and reduce clutter in the chat interface.

Cons

Google Chat is available as part of the Google Workspace subscription, which may be costly for small businesses or individuals who only need chat functionality.

Kat
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great communication for team members

Reviewed on 2023/12/11

Good add on to your gmail account and easy to communicate with team members.

Good add on to your gmail account and easy to communicate with team members.

Pros

It is easy to communicate with your team members when they are not in office, or in office and you have a simple question or request. The ability to know they are in meetings is also great as then you are not waiting for an answer without knowing why you did not get an immediate response.

Cons

When you are working on a different program on your computer, it does not show you as active. You are still working, however not directly using your chat, and it does not recognize this.

Bonnie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Brilliant and Resourceful Team Communication and Instant Messaging Solution.

Reviewed on 2024/05/05

Google Chat enhance seamless team communication and collaboration.

Google Chat enhance seamless team communication and collaboration.

Pros

Google Chat streamlines business and team communication in real-time.It also enhance real-time group chatting by sending instant messages.It is simple to share files with Google Chat.

Cons

I haven't encountered any flaws with Google Chat as it keeps team communication at breeze.

Jatin
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Chat opinion

Reviewed on 2024/08/11

User-friendly interface
Seamless integration with other Google apps
Reliable performance
Robust...

User-friendly interface
Seamless integration with other Google apps
Reliable performance
Robust features for teams and businesses

Pros

Real-time messaging and file sharing
Integration with other Google apps like Drive and Calendar
Ability to create groups and chat with multiple people at once
End-to-end encryption for secure conversations

Cons

No support for sending large files (limited to 100MB)

Nisha
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Texting with privacy

Reviewed on 2024/05/06

Pros

I liked how our company can instantly reach another team member while continuing to work without disruption

Cons

Sometimes when we don't get a notification that someone messaged us and it is minimized so you just have to make sure to pay attention at the bottom of the screen

Jinisha
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Seamless Communication Tool for Google Workspace Users"

Reviewed on 2024/08/01

Overall, Google Chat offers a streamlined and efficient communication experience, especially for...

Overall, Google Chat offers a streamlined and efficient communication experience, especially for users already integrated into the Google Workspace ecosystem. Its strong integration with Google services like Drive, Calendar, and Meet facilitates seamless collaboration. The platform supports both direct messages and group conversations, making it versatile for different communication needs.

Pros

one of its strengths is its integration with other Google Workspace tools. This makes it easy to share documents, schedule meetings, and collaborate on projects seamlessly within a unified platform. Its ability to facilitate both one-on-one and group conversations, along with its strong search functionality, also enhances productivity and communication for users.

Cons

Compared to other messaging platforms, it may lack some advanced features and customizability options.

Although it integrates well with Google Workspace, it may not work as smoothly with non-Google tools.

Jose
Jose
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A must for teamworks using Google

Reviewed on 2024/04/22

Pros

It's already integrated on Workspace solution, so it's easy to communicate with teams instantly.

Cons

Its not than intuitive even if its part of the Gmail interface.

Alternatives Considered

Microsoft Teams and Slack
Sara Gabriela
Sara Gabriela
Overall rating
  • Industry: Events Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Chat is the best way to stay connected with all your team

Reviewed on 2023/10/03

I can answer any questions and share support documents in real time for all my team in seconds.

I can answer any questions and share support documents in real time for all my team in seconds.

Pros

The notificationa and thw way we can search for past information on the chat.

Cons

Sometimes signs me out but it's not something really big.