Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: E-Learning
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent
Reviewed on 2020/04/24
Pros
It's simple to use and the team sets it up rather quickly
Cons
Nothing as such. Probably the UI can be better
- Industry: Marketing & Advertising
- Company size: 1 001-5 000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wonderful experience working with mTalkz
Reviewed on 2020/01/31
It was really great experience working with Mtalkz team and team is very dedicated handling customer service and quick response .
Pros
Software was very easy to use and available with real time accurate reports too..rate was also competitive. I must tell that they have all kind of softwares to enhance the performance of digital campaigns. specially WhatsApp, out bound calls and SMS .
Cons
Our experience was good as we used it for marketing.
- Industry: Financial Services
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Service
Reviewed on 2020/01/31
Has been good overall experience. There XML based api's have been of good use to us.
Pros
The api Integrations as well as manual interface facilitates different use cases that we come across.
Cons
Once the system simply stopped working without any notification at all. Subsequently there support team resolved the issue.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Service Provider for B2B SMS
Reviewed on 2020/01/31
Best part is the customer service and support. As per my experience, we needed a feature that is normally not available. The support team and the founder of Mtalkz went out of the way to make sure that it is made available. As a business you want and need such partners
Pros
SMS speed is excellent, very reliable. Also, the dashboards are quite informative
Cons
Dashboards can add some more features and further enhance user experience
Response from mTalkz Mobility Services
Thanks Manish- We look forward to work with you for a long time
- Industry: Education Management
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excdllent Service
Reviewed on 2020/04/25
Pros
Very easy to use and highly scalable and reliable
Cons
Nothing worth mentioning as all the features were are excellent
- Industry: Nonprofit Organization Management
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reach out to your customers with ease
Reviewed on 2020/01/31
We have used their SMS gateway successfully.
Pros
Easy integration with our current software systems.
Cons
Scope to improve their customer service further incase of any issue with the production system.
Response from mTalkz Mobility Services
Rishi thanks for the review we look forward to your success.
- Industry: Retail
- Company size: 501-1 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease Of Using
Reviewed on 2020/04/25
Excellent Experience.
Easy to use & Integrate.
Attractive price and scheduling of messages.
Pros
Quick Plug & Play. API & Customer Support is excellent.
Cons
Nothing as of now -- it is a good integrated software with all the features.
- Industry: Information Technology & Services
- Company size: 1 001-5 000 Employees
- Used Other for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mtalkz - CS review
Reviewed on 2020/01/31
Pros
Convenient, easy to setup and install, most responsive client service.
Cons
Pricing should be reviewed. Time to time connect with clients for product review.
Response from mTalkz Mobility Services
Thanks, Pankaj. We look forward to making your customers more successful in their marketing initiatives.
- Industry: Computer & Network Security
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best services
Reviewed on 2020/03/17
It is great for our business
Pros
Dashboard and detailing has worked great for us.
Cons
Nothing bad here. Since we got what we required
Response from mTalkz Mobility Services
Thanks Paritosh, we look forward to work with you for a long time
- Industry: E-Learning
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 2020/01/31
Pros
We were up with Mtalkz within few hours...we use it for automated transnational messages. there have been no point of dissatisfaction ever since we are with them.
Cons
User experience of Admin portal, to view dashboard or send some promotional messages
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome customer support and product delivery
Reviewed on 2020/01/31
Pros
The best part is the instant and error free delivery. And what adds more to the service is the instant support as and when required. Client engagement is the need of the hour for modern business and mTalkz stand by the commitment.
Cons
No cons as such. But if they could build a dedicated mobile app this will add an advanced feather in the cap
- Industry: E-Learning
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
mTalkz review_Seshat Tech
Reviewed on 2020/04/25
We use mtalkz to authenticate users registering on our platform through phone as well as to do promotional campaigns. So far, we have not seen any failures for the last four years that we have been using it.
Pros
1. Reliability, almost zero failure
2. Responsive and prompt support
Cons
Nothing that I did not like. Everything works smoothly and whenever needed, the support is very prompt
- Industry: Management Consulting
- Company size: 51-200 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
mTalkz Review
Reviewed on 2020/04/28
Pros
It's very east to use and integration to the existing business processes were very smooth. Has an API for every application
Cons
none that I have come across as of now.
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing Software!
Reviewed on 2020/04/28
Pros
The product is very easy to use and the convenience is stellar. The demo before registering for purchase is also very helpful.
Cons
A little difficulty integrating with services.
