Showing 12 reviews of 6

Brandlive

Video management and live streaming platform

4,5 /5 (6 reviews) Write a Review!

Overall rating

4,5 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
83%
recommended this app
Showing 12 reviews of 6
Taylor M.
Overall rating
  • Industry: Machinery
  • Company size: 201-500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

BrandLive Review

Reviewed on 2021/01/25

The customer service can be helpful, but has changed quite a bit over the years. The consistent changes and in personnel and the platform can be a little concerning at times.

Pros

Once it is setup, the program is fairly easy to use.

Cons

The product seems to be hit or miss sometimes with its connectivity to the hardware. Also seems to change often which can make it difficult to prepare for.

Brenna S.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10 000+ Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Brandlive Review

Reviewed on 2021/01/20

We really liked the individual pages for each event, but we were challenged from our executive team of why this was so expensive when we had several issues where we had internet issues. I understand that the reason for this is blamed on the administrators internet bandwidth, however our IT team thought that the bandwidth requirements were unrealistic. It was also hard to troubleshoot and fix issues for the next event because a lot of times they were very random issues. A really big issue we had was Brandlive Connect was rolled out to us as an option that we could use. People loved this feature, and we used it for a couple of weeks. We were then told we could not use it as a part of our package and would have to pay extra for it. The extra cost was difficult to estimate because we were told it was based off how many viewers we had for each event. This was disappointing because we were told this information after we had already rolled it out to the organization.

Pros

The customized landing page was great, really liked the ability to register and the questions section.

Cons

The bandwidth requirements were not realistic for our situation. We had so many problems with a/v cutting out, the live stream disconnecting. It turned into it being very unreliable and we had several cases where we lost the stream in a live event. The recorded videos wouldn't record in full because of this. There were also issues with the firewall settings at our office, so we couldn't use it from our office. Presenters did not like that they didn't have the ability to control the slides and that the producer had to control them.

Greg C.
Overall rating
  • Industry: Automotive
  • Company size: 51-200 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Live event success

Reviewed on 2021/01/20

Pros

Brandlive team made our live event seamless integrating pre recorded and live footage with multiple camera angles, everything went live on time and without any issues.

Cons

Would like the ability to welcome users one on one over private video as they enter the live event.

Kim C.
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

invaluable during pandemic

Reviewed on 2021/01/20

good

Pros

The ability to flex up or down in complexity to meet demand

Cons

Integration went well in a mandatory environment...interested to see adoption post COVID

Crystal D.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201-500 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Transition

Reviewed on 2021/01/20

Their team is amazing. Especially [SENSITIVE CONTENT HIDDEN]! He has been with us since day one and although we were happier with the team we had the first go around after COVID, we still were able to pull off a fantastic meeting.

Pros

I like that it is as easy to use as building a website with wix.

Cons

I think the naming of certain features such as Library verses just calling it a homepage are a bit confusing. Limitations on building with images is frustrating as I'd like to have more control over gaps between the blocks.

Rachel S.
Overall rating
  • Industry: Consumer Goods
  • Company size: 5 001-10 000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Love the platform / would like more training

Reviewed on 2021/01/29

wonderful. The team is awesome
I feel there is more to the platform than we are aware of but would just need more training on the ins and outs of the platform

Pros

love how easy it is to set up an event, library, courses, etc. I love how the team is so supportive and helps with any needs in setting up. The ease of doing an event to reach out to many dealers / employees at one time all across the country

Cons

so expensive to use different options with in the platfomr