Brandlive Reviews

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17 Reviews

- Industry: Medical Devices
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Making life easier
Reviewed on 2025/02/01
It's been going really good so far
Making life easier
It's been going really good so far
Making life easier
Pros
Perfect match to the requirement
Capability to manage and as per the requirement and current demand in market
Cons
Not applicable every feature is really good to have and make life easier
- Industry: Food & Beverages
- Company size: 5,001–10,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rishi Thakar
Reviewed on 2021/03/17
Overall experience has been great and Herbalife and Brandlive have grown together in such a short...
Overall experience has been great and Herbalife and Brandlive have grown together in such a short amount of time.
Pros
Supports high number of attendees, supports multiple languages, good registration features
Cons
Can crash if too many users are on it, analytics and reporting features are not real time, no 3D/Expo feature
Reasons for Switching to Brandlive
It was a great fit for Herbalife and gave us what we required given our unique MLM model- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Brandlive Review
Reviewed on 2021/01/20
We really liked the individual pages for each event, but we were challenged from our executive team...
We really liked the individual pages for each event, but we were challenged from our executive team of why this was so expensive when we had several issues where we had internet issues. I understand that the reason for this is blamed on the administrators internet bandwidth, however our IT team thought that the bandwidth requirements were unrealistic. It was also hard to troubleshoot and fix issues for the next event because a lot of times they were very random issues. A really big issue we had was Brandlive Connect was rolled out to us as an option that we could use. People loved this feature, and we used it for a couple of weeks. We were then told we could not use it as a part of our package and would have to pay extra for it. The extra cost was difficult to estimate because we were told it was based off how many viewers we had for each event. This was disappointing because we were told this information after we had already rolled it out to the organization.
Pros
The customized landing page was great, really liked the ability to register and the questions section.
Cons
The bandwidth requirements were not realistic for our situation. We had so many problems with a/v cutting out, the live stream disconnecting. It turned into it being very unreliable and we had several cases where we lost the stream in a live event. The recorded videos wouldn't record in full because of this. There were also issues with the firewall settings at our office, so we couldn't use it from our office. Presenters did not like that they didn't have the ability to control the slides and that the producer had to control them.
- Industry: Media Production
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My BrandLive Experience
Reviewed on 2021/03/29
Besides the 20 minutes that went down, everything else was great.
Besides the 20 minutes that went down, everything else was great.
Pros
That everything is in one location for our attendees and they have limited searching to do for content, agenda, speakers.
Cons
The software did go down for 20 minutes during the event. We had two feeds and one went down. We didn't have a way to connect with your team in realtime, and we weren't given any options on how to communicate with attendees which was frustrating.
- Industry: Sporting Goods
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Brandlive is an essential tool for going to market in a modernized virtual world!
Reviewed on 2021/03/16
We've used Brandlive for a number of media, product launch, training, and sales events over the...
We've used Brandlive for a number of media, product launch, training, and sales events over the years. It always gives the brand a polished and professional look and allows us to efficiently roll out new products and programs.
Pros
The customer support is superior and the technology is simple and easy to use. Brandlive is consistently innovating and finding new ways to improve the service they provide, without sacrificing customer experience and support.
Cons
Highly recommend using the in-house production support team for live events. You would need a dedicated production and video staff member to own the process otherwise.
- Industry: Retail
- Company size: 201–500 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Easy but basic
Reviewed on 2021/03/22
Great CS, and pppl
Great CS, and pppl
Pros
Ease of deployment
Open ended nature
Dynamic - digital first
Cons
Too open ended - needs templates or use case design - example android vs apple
hard to say it really moves users one way or another
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ideal Platform for Presentations
Reviewed on 2021/03/16
From the initial conversations regarding our event, the entire support team was extremely helpful...
From the initial conversations regarding our event, the entire support team was extremely helpful and knowledgeable. They helped us to get our event up and running in our short timeframe. Our event went off without any hiccups, and it looked fantastic! The quality of the graphics combined with our own recorded video created an engaging and user-friendly environment for our audience. Love the simplicity and ease of use, and the fact that we could manage the event ourselves.
Pros
Brandlive is an ideal platform for presentation sharing!
Cons
None. The software worked great for us! No additional comments.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy Transition
Reviewed on 2021/01/20
Their team is amazing. Especially [SENSITIVE CONTENT HIDDEN]! He has been with us since day one and...
Their team is amazing. Especially [SENSITIVE CONTENT HIDDEN]! He has been with us since day one and although we were happier with the team we had the first go around after COVID, we still were able to pull off a fantastic meeting.
Pros
I like that it is as easy to use as building a website with wix.
Cons
I think the naming of certain features such as Library verses just calling it a homepage are a bit confusing. Limitations on building with images is frustrating as I'd like to have more control over gaps between the blocks.
- Industry: Consumer Goods
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Love the platform / would like more training
Reviewed on 2021/01/29
wonderful. The team is awesome
I feel there is more to the platform than we are aware of but...
wonderful. The team is awesome
I feel there is more to the platform than we are aware of but would just need more training on the ins and outs of the platform
Pros
love how easy it is to set up an event, library, courses, etc. I love how the team is so supportive and helps with any needs in setting up. The ease of doing an event to reach out to many dealers / employees at one time all across the country
Cons
so expensive to use different options with in the platfomr
- Industry: Automotive
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Live event success
Reviewed on 2021/01/20
Pros
Brandlive team made our live event seamless integrating pre recorded and live footage with multiple camera angles, everything went live on time and without any issues.
Cons
Would like the ability to welcome users one on one over private video as they enter the live event.
- Industry: Machinery
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
BrandLive Review
Reviewed on 2021/01/25
The customer service can be helpful, but has changed quite a bit over the years. The consistent...
The customer service can be helpful, but has changed quite a bit over the years. The consistent changes and in personnel and the platform can be a little concerning at times.
Pros
Once it is setup, the program is fairly easy to use.
Cons
The product seems to be hit or miss sometimes with its connectivity to the hardware. Also seems to change often which can make it difficult to prepare for.

- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic product and support
Reviewed on 2021/03/17
The support we received from our CSM was outstanding. The entire team was patient, knowledgeable...
The support we received from our CSM was outstanding. The entire team was patient, knowledgeable and service oriented.
Pros
The product looks and feels solid and professional. It didn't distract from our content, it highlighted it and kept it front and center.
Cons
We would have liked personal networking options to be part of the platform.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
invaluable during pandemic
Reviewed on 2021/01/20
good
good
Pros
The ability to flex up or down in complexity to meet demand
Cons
Integration went well in a mandatory environment...interested to see adoption post COVID
- Industry: Pharmaceuticals
- Company size: 1,001–5,000 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service
Reviewed on 2021/03/25
It was a great experience overall. I would absolutely use Brandlive again.
It was a great experience overall. I would absolutely use Brandlive again.
Pros
Integration was seamless. The software was easy to use. Viewers appreciated the expertise and enjoyed our holiday program immensely.
Cons
Had a few screen delays during the program. It was hard to hear the presenters on a few occasions. There were a few disruptions to the program. Not sure if it was user error or the software.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service!
Reviewed on 2021/03/17
Great experience! Loved how friendly and aware the team was of my time.
Great experience! Loved how friendly and aware the team was of my time.
Pros
I really enjoyed the customer service and quick, prompt response to any inquiries and problems which require immediate solutions.
Cons
In all honesty, I am new to this type of software and am unaware of any cons I could pick out.
Reasons for Switching to Brandlive
Customer service- Industry: Retail
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for online videos
Reviewed on 2021/03/25
Pros
I like the evolution of the platform - always improving the interface and features. Quality is dependable and the team is great to work with.
Cons
Sometimes it can be a little tricky to navigate, but once you get the hang of it, it's good.
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brand Live and BHS
Reviewed on 2021/03/29
We are moving to a monthly license we love it so much.
We are moving to a monthly license we love it so much.
Pros
It is a different experience to the played out Zoom. It led to agent engagement and interaction to the event. We also were able to sprinkle live with taped and work seamlessly with the Brand Live team to put on a great event.
Cons
The event went down for about 30 seconds which led to some upset agents that had to reload but it wasn't the end of the world. Our [SENSITIVE CONTENT HIDDEN] was not caught in the run through of having a poor connection and she came across that on the live feed but also not the end of the world. Everything else went very well.