3 reviews

Infobip

Omni-channel customer communication and engagement

4,7 /5 (3 reviews) Write a Review!
Overall rating
4,7
/
5
Value for Money
4,3
Features
4,7
Ease of Use
4,7
Customer Support
4,7
100% recommended this app
3 reviews
Yaw lin C.
Industry: Financial Services
Company size: 201-500 Employees

User experience

Used Daily for 2+ years
Reviewed on 2020/11/04
Review Source: Capterra

So far so good

Pros

Easy to implement n use
One central location to manage message

Cons

Is good Pricing structure can be more friendly

Response from Infobip

Thank your for taking your time to write a review! We're glad to hear you're enjoying our solution and find it easy to implement and use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Mina W.
Industry: Banking
Company size: 1 001-5 000 Employees

Good Choice

Used Weekly for 1-5 months
Reviewed on 2020/06/07
Review Source: Capterra

recommended for start ups and large companies , it is one of the most professional systems that is used

Pros

the system stability
customer support
technical support
futures

Cons

there is some limitation in data extraction

Response from Infobip

Thank you for your review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Chin han O.
Industry: Consumer Goods
Company size: 501-1 000 Employees

Complete Platform

Used Monthly for 1+ year
Reviewed on 2020/11/09
Review Source: Capterra

So far quite smooth.
No complaints is a good thing meaning it is stable. :)

Pros

Complete suite of email, sms, push notification features.

Cons

Cost slightly high.
Huge corporations can bring cost down but they need a dev team.

Response from Infobip

Thank you for the review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10