Teampay Reviews

I first started using this app as an Office Manager you may be several purchases in one day. I'd spend a full day once a month going back and finding my receipts in my inbox or dig through my wallet. Now, I get my purchases approved and have accountability to load my receipt directly after the purchase. It's such a time saver!

I wish there was a physical card we could use for in-person transactions or places that require a card.

The ability to control, track and monitor spending. I prefer the use of virtual cards because it for the most part guarantees receipts from emails, unlike a physical card and having to track receipts down.

Sometimes the website is slow on loading. Also having the ability to prevent someone from making a future charge if they have not uploaded receipts from a prior purchase. This will help reinforce the need to upload receipts. If teampay can expand globally that would also be great.

Slack integration, and how easy it is for employees to submit an expense

The fact that they dont give us credit, and rather we pay them in advance to be able to use their product

I love that it gives power to the people! The employees don't need to ask accounting for every single payment request, but also do not have a physical credit card that is difficult to track and report every month. This has eased up the lift in the accounting department as expense reports have fewer charges and AP is also lighter. There are still controls in place to ensure that these decisions are being approved, but these are decisions that should be approved within those departments anyway.

My company definitely pushed the limits of the software, in terms of transaction counts and approval groups. Managing approval groups is a bit clunky, but it's not a huge problem.

As an AP Manager, here at The Bouqs Company, this tool has saves us plenty of time and money.
Amazing speedy way of giving employees credit cards through an approval process.

The lack of monthly statements makes it a bit difficult to reconcile the account during our month end close.

I like that is it integrated with slack. It makes requesting a card so easy.

There are a few weird tech issues I have experienced.

Makes generating and tracking temporary credit cards very easy. Rollout to the team is incredibly easy and effective.

Successfully capturing descriptions can be difficult with the bot. Also, Teampay allows only one financial entity per Slack instance, so for example we can only use it with our US office, not our EU office, because they share the same Slack instance.

The ease of use, and the time I got back from implementing the solution.

I think it has nothing to do with the software, but at time I forge to close unused cards.

The Slack integration is a very cool and user friendly way for users to request additional recurring billing software. Customer support team is good and trying to grow the product as they are a small company.

They do not provide credit unlike competitiors Divvy and Brex which really impacts the value. Also our Slack integration broke and it was very difficult to get it back up and running

- great way to control expenses of the team
- easy to setup approval groups
- very responsive customer service
- good response of my team who can now make their own purchases
- relieves stress from central buyer who can focus on more important things

- integration with SVB is a pain, mostly due to SVB themselves... the paperwork never ends
- there are some blind spots, e.g. payments that are refunded are hard/impossible to find on Teampay