CLIPitc Reviews
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105 Reviews
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent customer service
Reviewed on 2018/09/06
Very positive. I have had to have contact with a technician and on several occasions each time I...
Very positive. I have had to have contact with a technician and on several occasions each time I was provided very prompt and excellent customer service. They understood the urgency of my needs and contacted me right away and walked me through the process to fix the problem. Then, each time Customer service agent followed up to make sure all was running correctly. He is an excellent representative for CLIP. I know we are just a small company/user but, he made me feel like we were important and matter to him. And, my contact with him each time was very very early in the morning hours. He understood the urgency and took care of the matter.
Pros
Scheduling; keeping history of what the customer has had for services etc. Very quick and efficient method of scheduling customer's services.
Cons
I need to learn more about routing etc. We are a lawn care business and sometimes our customers want certain services in the Spring and then again in the Fall. I cannot schedule two services within one season without deleting one from the customer's programs. I also wished that all notes etc. could be carried over to the following year. At this time the only recourse I know of to start a new season; is to delete all programs and re-enter in new. I have to do this each season and we have lots of customers; very time consuming. Maybe I don't know all the tricks of the trade.
Response from CLIP Software
Thank you very much for the review Carolyn!
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love CLIP
Reviewed on 2019/02/01
Again, I have not used "itc" but considering I kept getting the survey request I decided
to tell...
Again, I have not used "itc" but considering I kept getting the survey request I decided
to tell you about CLIP in general, and the great group of guys in tech support I have worked with over the years.
Pros
I have not used CLIPitc, but have used CLIP Desktop for 20 years.
It was at the time the best as I had reviewed all available options for software.
I still believe it to be the best. The ability to manipulate the workbank at billing, as well
create powerful merge reports are some of my favorite features.
Also the ability to quickly reformat route sheets and manually order them is great.
Recording work, payments, and billing all take minimal time.
CLIP is a major time saver.
Cons
I used the billing version and the fact that billing periods close and cannot be adjusted
causes some issues.
Response from CLIP Software
Thanks for the review Peter!
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Does not meet legal requirements for pesticide record keeping
Reviewed on 2019/03/18
Unpleasant.
Unpleasant.
Pros
The mobile app is really simple, but in saying that it appears the applicator is not able to access customer information other than notes you specifically enter for the applicator to see. Why should I have to go through 200 customers and enter their contact info under their notes for each individual application they have. Yes, best I can tell you have to go to each application for the customer and enter the same thing to ensure the applicator gets the same information all year long.
Cons
We use it to schedule our turf program. During our last routine pesticide inspection, the inspector was not satisfied with clip because we were not able to easily print off the application records if a complaint was ever filed against us. Good thing we have paper copies. It's kind of sad this program is capable of so much, but can't print off an individual application record with the basic information needed. All the information required is in there, but I was told you can't actually print out a report with this particular info. on it. Customer, address, date, area size, material applied, applicator,
Someone please prove me wrong.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Time Saver Alert!
Reviewed on 2019/01/29
I have been using CLIPitc for a few years and enjoying the ease of scheduling, routing, and...
I have been using CLIPitc for a few years and enjoying the ease of scheduling, routing, and invoicing all combined into one platform. I have been very happy with the amount of time it has saved me, and allowed me to be more accurate in the functions listed above.
Pros
I loved the fact that I can just make a few clicks and then "BAM!" --- My invoices are automatically generated in QuickBooks! It also helps that scheduling is no longer a nightmare. This software has ALL of the different configurations of scheduling that difficult customer. Customer service is there when you need them when there is a hiccup to walk you through.
Cons
I wish it would "Memorize" the routes on a consistent basis. Some of my routes get memorized fine, which makes for faster scheduling but others do not.
Response from CLIP Software
Thanks for the review Paul!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Took a while to get used to
Reviewed on 2019/01/29
I like it now, I am comfortable with it. I'm glad I don't need support because they make me feel...
I like it now, I am comfortable with it. I'm glad I don't need support because they make me feel stupid. Tech guys don't know how to communicate with non-tech people. They do try and please you.
Pros
That it meet my needs and does the job for a lot less money.
Cons
That the training videos came with background music and it could not be turned off, so the videos where useless to me and it was hard to get use to Clipitc, but I am use to it now, and I still get frustrated how slow it is and that I have to re-enter stuff because Clipitc just stops working and I am sure the support team would say this is my fault.
Response from CLIP Software
Thanks for the review Stephanie!
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Don’t believe the marketing
Reviewed on 2019/02/01
Unfortunately it has been underachieving at best. We were super excited to get on board with clip...
Unfortunately it has been underachieving at best. We were super excited to get on board with clip itc however it has been 1 head ache after another. Unfortunately there are not many people in this space or options to switch. We truly hope that there is light at the end of the tunnel, however in our years using clip it seems like more issues than solutions.
Pros
When the software works, it’s nice to have for ease of use in the field.
Cons
The interface between clip and QuickBooks is very difficult especially since you can’t use anything besides letters commas or periods. So if someone accidentally uses anything else it holds up transfers. When there are issues, it’s usually hours before anyone can get back to us, and actually have gone weeks before without a solution. It’s so finicky that it seems every month when we try to close out for month end, we find another issue that’s “with the developers” which holds us up from billing and creating cash flow. We have ha face multiple times where the tablets have service but can not connect to the clip server and our guys in the field do not have the lists of places to go and creates a nightmare.
Response from CLIP Software
Thanks for the review and your continued business Jeremy!
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great base, if kinks get worked out.
Reviewed on 2019/01/29
We are able to track employee times to make sure they being efficient at each job and are getting...
We are able to track employee times to make sure they being efficient at each job and are getting to the next job in a timely manner. The crew can enter the materials used during the job.
However, we have had a lot of issues again, with taxing and we've also had a few times where we get kicked out of the system continuously and can't stay logged in.
The support is pretty good once you get a response. Response time can sometimes be an hour to a day.
Pros
The ability to track employees times and automatically total the bill based on per hour jobs.
The ability to get customer requests to the crew through the app.
The live chat option is nice.
Cons
It's a little complicated to learn.
There are certain customizations that should be simpler to make, but require 3 steps.
There have been many issues with the invoices transferring properly to Quick Books, especially taxing and sometimes not even knowing invoices have been stuck in the transfer.
Response from CLIP Software
Thanks for the review Amber!
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Product, Excited to see it improve
Reviewed on 2019/01/29
I believe Clip is one of the best products on the market and I work with any issues because I...
I believe Clip is one of the best products on the market and I work with any issues because I genuinely believe I won't find a better product out there.
Pros
It is the best product I've seen that is Quickbooks Online Compatible. Many products claim they can link to Quickbooks and then you find out they can't do Quickbooks Online or the sync isn't effective.
Cons
Have hit weird bugs here and there and the Customer Service isn't always responsive. I've often figured out the solution myself by the time I hear back and have even explained to them how the problem happened or needed to be resolved. Our company is a larger landscaping company and at times I wonder if we are too large for their platform.
Response from CLIP Software
Thank you for your review Liz!
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Clip Review
Reviewed on 2019/01/29
It does add overall value, it just takes some time to adjust
It does add overall value, it just takes some time to adjust
Pros
I like the variable scheduling option. In my opinion, no one does this better than clip.
Cons
I do not like the updating in regard to variable scheduling. I also do not like the customer service when it comes to training and videos - LMN is much more focused on this and it works...
Response from CLIP Software
Thanks for the review Matthew!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Clip Big Help
Reviewed on 2019/01/29
Clip has been a big plus for us. Customer service has been much more responsive than we experienced...
Clip has been a big plus for us. Customer service has been much more responsive than we experienced with the previous program that we used
Pros
Direct communication with Quick Books online.
Cons
Routing is remembered by jobs rather than customer. Even though we set up routes for a spring application, that information is not applied to the summer app.
Response from CLIP Software
Thanks for the review Doug!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Not happy
Reviewed on 2019/02/01
Pros
We had an older version on Clip and this version is not that much different and was quite easy to get used to and learn.
Cons
We are very unhappy with the new Clip software in general. We are constantly losing information & getting error reports. It has been extremely frustrating to us. We have spent a tremendous amount of time on the phone with support. Very unsatisfied.
Response from CLIP Software
Thanks for the review and your continued business Debbie! Please reach out to our support team and they will take the time to make sure you're comfortable with your new software.
- Industry: Farming
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good product. Very detailed
Reviewed on 2019/02/05
When running a mid size landscape company, my job was to run the routes and make sure the crews...
When running a mid size landscape company, my job was to run the routes and make sure the crews were efficient. That was my main job focus. CLIP was excellent at cutting losses and increasing profits on paper but we realized that guys were manipulating start and stop times, forgetting to start jobs, etc. I no longer use it for my small landscape company as it does way more than a single owner/operator needs.
Pros
Ease of tracking routes and scheduling crews. It is very detailed on user performance if it is being used properly. If measurements or job start/stop times are off then the data is useless.
Cons
It is very information hungry. You almost need an employee whose only job scope is entering in information to CLIP. If it's all entered correctly it can be very helpful but it can also be a headache when you need to move through the input quickly. Lots of multiple clicks, waiting to reload, changing the same thing on three screens, etc.
Response from CLIP Software
Thanks for the review John!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best application for Lawn care company
Reviewed on 2019/01/29
This application is best for Lawn care companies, also provide good services to their end customer...
This application is best for Lawn care companies, also provide good services to their end customer s.
Pros
Easy to use and understand. User can see and track the reports. Everything is clear about billing and subscription. Provide the estimate about the jobs and if it's pretty good for the end user then having the facility to add the same directly to the same end customer jobs. This application is best application for Lawn care companies as it maintain it's users and services on their properties very well.
Cons
Little bit confused. Reports are complicated.
Response from CLIP Software
Thanks for the review Kshama!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Very poor sales and support
Reviewed on 2019/10/09
After months of try updated program had to terminate. Almost put me under due to ack of support...
After months of try updated program had to terminate. Almost put me under due to ack of support and understanding of our software needs.
Pros
Current invoice shows previous or past due balance
Cons
More of scheduling software. Doesn't meet needs of lawn and landscape industry professionals.
Response from CLIP Software
We're very sorry for your experience Lee. Good luck going forward.
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Glasco Landscaping, INC
Reviewed on 2019/02/08
We have enjoyed working with clip. Since we have transitioned over to the Cloud version it has been...
We have enjoyed working with clip. Since we have transitioned over to the Cloud version it has been smoother. We hope that the mobile app for any phones will be accessible soon.
Pros
it works well with our programs we use for our customers
Cons
The mobile app for I-Phones so we can log in to get gate code etc.
Response from CLIP Software
Thanks for the review Brandon!
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Lawnman CLIP
Reviewed on 2019/02/01
I wish there were more package options for features we actually use. We only use the routing.
I wish there were more package options for features we actually use. We only use the routing.
Pros
Its a relatively easy was to do professional routing
Cons
Customers disappear. After adding a new property it rocket science to get it to actually show up where you want it to.
Response from CLIP Software
Thanks for the review Whitney!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Been using clip for 4 years now.
Reviewed on 2019/01/29
I've used several different software programs and Clip really is the best out there. Yes there are...
I've used several different software programs and Clip really is the best out there. Yes there are some glitches in the program at times but nothing is perfect. Overall it really is a good program.
Pros
It's designed specifically for landscaping companies.
Cons
It tends to be a little glitchy at times.
Response from CLIP Software
Thanks for the review Damon!
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clip Upgrade and Continued Usage
Reviewed on 2019/01/17
N/A This was an upgrade from CLIP Pro to Clip XE
N/A This was an upgrade from CLIP Pro to Clip XE
Pros
The business process behind the software mimics very well with that of LSI.
Cons
Though sufficient, would like to see enhancements to reports.
Response from CLIP Software
Thank you very much for your review Leonard!
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Product
Reviewed on 2019/01/29
Keeping track of daily jobs and site tasks is easier
Keeping track of daily jobs and site tasks is easier
Pros
Integrates with QB, makes recurring jobs a breeze to schedule and is laid out pretty well. Use of mobile app to record work.
Cons
Some glitching that occurs, unable to send mass emails to all clients other than topics built into program. Use of mobile app to get work would be helpful as well recording work.
Response from CLIP Software
Thanks for the review Kyle!
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good scheduling software
Reviewed on 2019/01/29
Pros
Great for scheduling routes and tracking times on jobs.
Cons
Somewhat difficult to navigate on invoicing and adding materials. To get in depth help there’s a fee unfortunately.
Response from CLIP Software
Thanks for the review!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Above Average
Reviewed on 2019/02/02
Pros
I like the way it keeps up with my customers and jobs.
Cons
It freezes up too much and unexpectedly shows an error status wanting to know if I want to send a report.
Response from CLIP Software
Thanks for the review Ron!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Clipitc
Reviewed on 2019/01/29
Have had it for years. Really like it more that it is mobile.
Have had it for years. Really like it more that it is mobile.
Pros
Easy to use. Like being able to access it on the go as long as there is enough internet to support it.
Cons
Needs to have a function to let you look at over due invoices.
Needs to print invoices that have a balance even though no new work was performed.
Response from CLIP Software
Thanks for the review Larry!
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Review Source
Overall rating
- Ease of Use
- Customer Support
Did not provide what they promised
Reviewed on 2015/06/20
After thorough research, my medium sized lawn spray and fertilizing company decided to upgrade to...
After thorough research, my medium sized lawn spray and fertilizing company decided to upgrade to Clip software. I loved everything they had to offer...but they never came through. We bought their routing program...two months later they cancelled it ($250 down the drain). They made a huge update first of the year (without telling anyone) and it had a HUGE number of bugs which took one of my staff almost a month to work thorugh (I don't even want to think about how much THAT cost me). Even though I paid more for the desktop version less than a year ago, they just move everything into the cloud (again...without telling anyone). This program may work in some situations, but my advice is to KEEP LOOKING!!
Response from CLIP Software
Hannah,
I am sorry to hear about your experience. We didn't actually offer any mapping software, we connected to Microsoft Map point which Microsoft discontinued. You can still use it with CLIPxe if you own it. We are working on our own software for routing instead of relying on Microsoft Map point.
Our support is included in all of the versions that we currently sell, we used to sell a version of our software that didn't provide unlimited support, but that is no longer the case.
I'm sorry that CLIP didn't work out for you, let me know if there is anything we can do to help you in the future!
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent Software with Incredible Customer Service
Reviewed on 2014/03/13
We have been using CLIP for our Landscaping Company for several years now. We are a mid sized...
We have been using CLIP for our Landscaping Company for several years now. We are a mid sized Landscaping company offering Maintenance, Landscaping, Irrigation, and Lighting out of Charleston, SC. Overall CLIP has been an excellent software we use for scheduling Maintenance, Landscaping Projects, Irrigation and Lighting Projects and repair scheduling, and Project management. CLIP has been a good fit for the many various aspects of our business. Experiencing rapid growth over the past year our company has created numerous new Management positions as well as constant changes resulting in the need to develop new policies and systems on how we manage our workload. We have found the Technical Support Department to be invaluable as we change and grow and they have been essential in our efforts to find better ways to utilize CLIP in our growing company. There may be other software programs out there that would meet our needs, however, I cannot imagine they would have the level of customer service that is essential to our success. The ability to talk to a live person who is knowledgeable on CLIP and able to assist us in overcoming our obstacles we face as we grow has been a major advantage for us. CLIP has been integral in our growth and success as a company and we strongly recommend them.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
CLIPitc Review
Reviewed on 2019/02/05
Scheduling process - trying to figure out efficiencies
Scheduling process - trying to figure out efficiencies
Pros
Nothing really - i prefer CLIPex program overall
Cons
Report section
Data entry for daily work too tedious - too many items to click on to finish anything
Response from CLIP Software
Thanks for the review Cathy!