Avionté

3.9 (169)
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Software solutions for the staffing and recruiting industry

Overall rating

3.9 /5
(169)
Value for Money
3.6/5
Features
3.8/5
Ease of Use
3.8/5
Customer Support
3.8/5

75%
recommended this app
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169 Reviews

Teresa
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Accounting reports

Reviewed on 2019/05/28

Pros

Once everything is understood and explained everything seems to run smoother

Cons

Some things are not easily accessed and also not explained to the blind eye. Also very slow when downloading reports to computer.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Avionte Core and Web Based Platform

Reviewed on 2018/08/10

Overall, we have had a positive experience with Avionte. We have been able to increase efficiency...

Overall, we have had a positive experience with Avionte. We have been able to increase efficiency with applications and candidate searches in our system. Also, the customer service is phenomenal. From the call-in customer service to our SAE (sales account exec), everyone is very helpful and understanding of the issues we face when something doesn't appear to be functioning properly. Usually, issues are VERY quickly resolved.

Pros

This software is very user friendly, and the new web based platform navigates easily on mobile devices. Our company has been able to attract more applicants with the web based platform, because they are able to complete our applications on their smartphones or tablets. The ability to text a candidate through the software and have it logged as a message in their record is helpful as well.

Cons

The one issue we have had is that there is currently no way to have an answered text record in the candidate's file, we still have to manually record emails and text responses.

Misty
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Just Enough to Get By

Reviewed on 2019/06/05

Overall the software allows us to manage our day to day operations, it definitely has areas of...

Overall the software allows us to manage our day to day operations, it definitely has areas of improvement that need to be made that have been overlooked as developers think forward and focus on new developments and projects and seem to forget about old system improvements. The ACA companion app is a perfect example of this, they rushed to get it out, now it gets little to no attention leaving our company and only a handful of others scrambling to manually code our 1095's. Its wonderful this works for other clients flawlessly (So we have been told) but for us its been a headache since the launch and we were told no further developments would be made as the team focused on new ventures. (so basically what I heard was because only your company and a few others have this issue its not really important to us).
The software is a good BASIC end to end solution but could definitely do a lot to streamline processes for all of its clients.

Pros

Avionte allowed my company to move out of paper applications into the digital age, some of its integrations have been helpful and it has helped us in managing overall employment compliance. I like that it does provide even though flawed an end to end solution for our staffing firm

Cons

-Employee documents can be a mess when the employee is longstanding or has had multiple jobs
-There is no way to flag an individual who receives an MSO so that if they leave and return benefits is immediately aware
-ACA tracking, enrollments, & Deductions 2 separate modules... previous software has auto tracked ACA eligibility because FT/PT status is designated at the assignment level. We have people who work short term PT jobs that then may go on to work a full time job and are genuinely eligible to receive benefits. To date we have not found a method to measure an individual for edibility before the 90 day window.
-Unemployment Module- completely barebones, only 2 reports exist when this type of reporting is crucial to business operations. It attaches unemployment to whatever the employees current branch is instead of to the assignment to which the claim was filed, and there is no report or log to show activity on unemployment's. There is a log that shows when the claim is open or closed but no detail as to why, and no initial open date. For performance metrics it is critical to see activity on the claims. It would be nice to see reporting similar to the sales metrics reporting. There is no training or help in understanding how Avionte intended this module to be used.
- Help Center a whole bunch of articles that you have to ask your question very carefully and did through several articles to get to your answer.
-Finally the system feels Antiquated to other systems

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Avionte reviews

Reviewed on 2018/08/10

I attended Avionte Connect and really appreciate everyone's hospitality and willingness to help. It...

I attended Avionte Connect and really appreciate everyone's hospitality and willingness to help. It would be better if Avionte was closer to Texas so we could meet more often on processes for better understanding. Maybe more opportunity for webinars/demo's to help guide me through all the new functions.

Pros

It's great that it is now a web based platform, our company hasn't rolled it out just yet but will shortly. From what I can tell, the search function is going to be our biggest advantage moving to the web base module.

Cons

Don't like all the functions in the core application, or that we can't make temp orders in the WBM. With that being said, I would really like to see a job board module that shows the team's progression as they fill the orders.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Effective but cumbersome

Reviewed on 2018/08/17

Overall, I believe Avionte was the correct switch for us, especially as the web platform continues...

Overall, I believe Avionte was the correct switch for us, especially as the web platform continues to be developed and released. Avionte Connect has been one of the best tools for our group as we learn better with hands-on training and discussion versus web training.

Pros

Avionte has been working hard to provide more and more features and ease of use. The continual updates and upgrades have been invaluable and appreciate they are trying to stay at the front of industry trends.

Cons

The core program can be cumbersome, to say the least, but it does offer a lot of features. Unfortunately, most of the software feels much more geared towards industrial staffing versus executive/professional that we specialize in. Because of the difference in use, search features that are standard in our realm of staffing are not readily available in Avionte.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Avionte can be a good ATS but still far from perfect

Reviewed on 2022/07/11

A good ATS but still needs improvement

A good ATS but still needs improvement

Pros

GUi is clutter than the competing brand.

Cons

Navigation can still be a bit confusing to new users

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Can't imagine using anything else.

Reviewed on 2018/05/04

We have integrations available for many of the processes we run on a daily or weekly basis. In...

We have integrations available for many of the processes we run on a daily or weekly basis. In addition, many of our internal processes and tasks have been streamlined and are much more efficient than what we had with our legacy system.

Pros

I like the functionality of the software. There are many things we can do with Avionte that we were unable to do with our legacy system.

Cons

I don't like how long it can take to get responses to tickets. I've had tickets open for several weeks to have someone respond back with a simple answer/solution. Didn't appear it should have taken so long to get an answer.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good Perm Recruiting Software

Reviewed on 2020/05/26

Overall, the experience has been neutral. It is a better platform than we were using previously.

Overall, the experience has been neutral. It is a better platform than we were using previously.

Pros

Avionte is best for perm work flows, and the customizable dashboard is appreciated by most staff so they can easily track what is most important to them.

Cons

Avionte falls short when it comes to temporary and contract work flows and candidate sourcing/tracking, is not CASL compliant, and although it has an Open API it is not easy for other platforms to integrate with it.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Avionte

Reviewed on 2018/10/10

Pros

The software is very logically setup and flows very naturally from task to task. There are many customization options with their core application. The back office functionality is excellent.

Cons

It takes several days for a customer support ticket to be addressed. The software is very expensive.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Improvement needed

Reviewed on 2018/08/10

Pros

The software is easy to use and There are payroll feeds that allow us to process payroll efficiently.

Cons

It is out of date. It requires Internet Explorer to work properly. The custom reports are costly and take a long time to complete. Customer service response time is very slow.

Chisung
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Breach of agreement and lies of Pete Jacoby, CTO

Reviewed on 2018/11/30

I do not recommend Avionte for anyone. My 4 years of Avionte has always been unpleasant, they still...

I do not recommend Avionte for anyone. My 4 years of Avionte has always been unpleasant, they still use 15 years old technology. Bad reputation all around from vendors. If you really want something like Avionte, try TempWorks instead.

Pros

Avionte can do Front office and back office. But that's all that I can say that's cool about Avionte.

Cons

If you sign up with Avionte it's probably due to Front office and back office being together. If you are leaving it's because the product is clunky, slow, constant error messages, slow to innovate, take an average of 30 days for the support team to address any issues. Can't upload screenshot otherwise, I would show all my summary of support tickets. So I decided to leave Avionte and go to Bullhorn. Per the agreement, all data that we entered in such as employee files are the property of my company. So they dumped all my data in FTP. Avionte is notoriously known by many other vendors and other ATS comapny that they play unprofessional and uncooperative with data migration when you decide to leave them. They withheld 5700 employee files such as i-9, handbook acknowledgment, safety docs, onboarding docs, etc. It turned out, the bug in the Avionte core app didn't generate some of the edocs into PDF. I called them every other day for 30 days and nobody would address it. I told them it's enough, I told our account manager I will have my legal team reach out, then account manager, her boss and Avionte CTO called me said it will be difficult for them to generate to PDF so gave me a SQL query where to go find these non pdf generated edocs. Bullhorn told me this was not acceptable. I asked him to generate PDF, he said "Hello Chi,

We are examining the missing eDoc PDF data as well as the audit history for configuration changes on your account. I should have more information later today." This was four days ago. At end of the day I didn't get a response so I reached out and he said "We’re still working on this – I was updated by one of our DBAs a short time ago. More to come." It's been four days and there has been no update, my email and phone calls are now being ignored.

Charlotte
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

LOVE the counter feature for applicants

Reviewed on 2020/02/14

Overall I feel that Avionte is more effective than the in house database we used previously - it...

Overall I feel that Avionte is more effective than the in house database we used previously - it also is nicer to have another team to reach out to with issues. The integration and customization on this tool is great!

Pros

I purely use Avionte from an on-boarding standpoint and not for managing employees on assignment. The ability to see incomplete applications is HUGE and my previous software did not have this. It allows us to follow-up with applicants that have started and stopped the application for some reason. I like that you can customize and add in 'Action Types,' 'certifications', statuses, branches, etc. The counter feature is great so you can narrow in where your bottle necks are. You can export data in to excel and if you learn basic pivot table or how to run macros you can really quickly sort data effectively. There is a lot of ability to customize where columns are and your short cuts as well as different color schemes. I think they work with a variety of vendors that integrate well into the tool and hope they add a few more in the future.

Cons

The customer service team is slow to respond and we honestly spent several weeks going back and forth to fix a system issue on more than one occasion. It is also important to know that when they build reports for you that report is 'fixed in time.' For Example, if you build a report to look at statuses but then add a new status later you need to reach back out to Avionte to update the report to allow you to pull that status again. Not major but something that caught us off guard. There is no reporting feature to find 'time to hire'

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Bug filled program that has become worse over the last 3 years

Reviewed on 2022/09/20

A big disappointment

A big disappointment

Pros

very little, it's problem filled and makes no sense from an industrial staffing agency perspective

Cons

Bugs, bugs, bugs! Down more than up. Customer is polite but useless.

Anna
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Avionte is easy and useful!

Reviewed on 2020/03/22

Although sometimes the system freezes, it works really well for all of the needs for myself and for...

Although sometimes the system freezes, it works really well for all of the needs for myself and for our teams for our applicants and reporting purposes.

Pros

I like that the search features are super useful. It’s nice to be able to use search functions to find people assigned to different staffing representatives using select statuses. It’s really helpful to find all of your applicants or select groups and monitor our applicants. The reporting functions are super useful, it’s easy to build a report fast based on what I need and it is self explanatory! It’s great that you can move the columns around in search, being able to move certain columns (status, Employee ID, last contact date, etc) helps me focus on what I need to be seeing and narrowing out what I don’t need. It’s great that everything transfers to excel easily, too. It’s helpful you can change the color of the system, I prefer the darker theme for my eyes!

Cons

I don’t like that often we have times where the system is freezing and it seems like it happens often.

Taylor
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Effective and efficient software for recruiting

Reviewed on 2019/09/26

Because of Avionte's many functions, it took time and training to become fluent within it, but...

Because of Avionte's many functions, it took time and training to become fluent within it, but today I could not do my job without it!

Pros

All of my candidates are centrally located and relatively easy to look up and contact. It can handle many of the duties of staffing from recruiting to payroll to billing and more. Very versatile and expansive.

Cons

The advanced searches can be a little tricky to figure out. I feel that the search setups could be more intuitive.

Response from Avionté

Taylor, Thank you for taking the time to post a review and share your feedback. We hope that you'll find the new search capabilities in BOLD more intuitive. Feel free to reach out to your Account Exec if you want to take a look! Great software depends on the ease of use, so we always want to improve upon that experience. Thanks for being an Avionte customer!

Shawn
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Avionte Uses: Staffing vs. Headhunting

Reviewed on 2015/11/24

Pros

I am in a unique situation where I have trained and used Avionte in both a Staffing and a Headhunting setting. Here at QPS our main focus is that staffing side of the business, but we over the past couple of years our Professional Team has grown as well. Avionte is our sole ATS and CRM on the Staffing side of things and our team including myself love it. There are so many key features that make this product stand out on the staffing side including back-office, reporting, customization, and most importantly a one stop shop for us to run our business. On top of those key features, Avionte has a support staff that is next to none that is here to help whenever we need it.

Cons

Now to the other side of the coin and how our Professional Team (AKA Headhunters) have utilized Avionte. A few years ago, our Professional team was utilizing Avionte for our lower end candidates and another ATS for our higher end candidates. Our team decided that Avionte didn't have the key features our other ATS system had and decided to completely get out of Avionte and move over to the other ATS. A few of the biggest reasons why was that the interface of Avionte didn't compare, Avionte wasn't cloud based, and the ease of use of Avionte compared to the other ATS wasn't there either.

Sam
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A Solid Program with High Functionality

Reviewed on 2020/02/27

I have enjoyed my experience, and haven’t run into any serious qualms. I think the program does...

I have enjoyed my experience, and haven’t run into any serious qualms. I think the program does what it sets out to do!

Pros

I really like that this software can run my background checks, track a team’s applicant load and status, and reliably keep data all while being a platform which our payroll department and sales department can also use with our clients. Once you get the hang of the idiosyncrasies of this program, you can work really efficiently.

Cons

The ease of access with this software could be improved. While I believe our company is running a previous iteration of the software, the integration that this program has with office software such as Outlook or our I-9 system is lacking. Even in the functions that try to make up for this, the experience isn’t the smoothest. Happily, once you get used to working with the program, these issues diminish in severity, as the program’s consistency helps you understand solid workarounds for the concerns aforementioned.

JoAnn
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Avionte Review

Reviewed on 2019/06/19

I like many of the features of Avionte. The company has worked diligently to make the software...

I like many of the features of Avionte. The company has worked diligently to make the software more responsive to the needs of users.

Pros

I like that Avionte allows you to tie job postings to other applications and has its own payroll piece. The ease of pulling specific reports and the ability to contact candidates and employees through mass email is very helpful.

Cons

When I have submitted tickets to Support, it has sometimes taken them several weeks to contact me. That forces me to spend time researching a solution to my problem and in the process losing valuable time doing the job I am being paid to do

Lynne
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Avionte Review

Reviewed on 2019/05/30

I like that I can add upcoming tasks and updates to client and employee's files.

I like that I can add upcoming tasks and updates to client and employee's files.

Pros

Many different options in logging messages and updating files.

Cons

Can sometimes be difficult to navigate. It would be nice that when an employee is assigned to a job or ends an assignment, the program would automatically change their status from Active/Working. Also when and employee ends their assignment and you put add the date in the file, if you do it within the same week they are getting paid, it bumps them out of the payroll batch. So you have to put in the end date after the payroll has been done.

Chisung
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I've used Avionte as an admin for 3 years.

Reviewed on 2017/08/23

Many of vendors who are going to integrate or have integrated told me that Avionte keep changing...

Many of vendors who are going to integrate or have integrated told me that Avionte keep changing things and they have not been able to integrate with them for a year, while they have already integrated with their partners. Also it's not web based, everything is so outdated. something that takes 4 seconds to respond in 2017 is like a decade in 2017.

Pros

It can do almost everything including back office. It prints checks. they can build customized report for money.

Cons

Everything is very slow. Difficult to navigate. My staff won't use all feature. only basics. When I encourage them and show them all the benefits, always complaint goes down to it's complexity, lack of simplicity, slowness to respond to anything. too many clicks.

Lauren
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive Staffing Software

Reviewed on 2018/08/14

Overally, we've really enjoyed using the software. Our SAE, Aaron, is incredibly helpful whenever...

Overally, we've really enjoyed using the software. Our SAE, Aaron, is incredibly helpful whenever we have a problem or question. Avionte allows us to do so many different functions, both front office and back office, and is very comprehensive.

Pros

I enjoy having multiple functionalities with the software through the core application and the web based modules. The system is very detailed and thorough, allowing the user to do anything you could possibly need. The portals for our employees and clients are very helpful and user friendly, allowing for quick and easy actions.

Cons

The limitations of the web based modules can be frustrating at times, since it doesn't have full functionality yet.

Andrea
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Avionte Review

Reviewed on 2019/06/03

It's been a good experience and if we ever have any questions, the customer support team is awesome.

It's been a good experience and if we ever have any questions, the customer support team is awesome.

Pros

Easy to post jobs to our website
Quick to create a new ticket
Easy to set up multiple departments for invoicing
Easy to view new online applicants
Easy to keep track of open orders and run special reports

Cons

The only con I can think of at this time is that once you create a favorites group, you can't ever delete it.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

First Software for Us, Great Decision

Reviewed on 2018/08/14

We have been able to streamline many processes and reduce accounting staff, while making it easier...

We have been able to streamline many processes and reduce accounting staff, while making it easier for our front line staff to track applicants and assign them to our customers.

Pros

Customization. Full front and back office integration, everything in one place.

Cons

Interface and back office setup can be clumsy. Admin rights should be easier to administer to users. Ability to customize reports would be great.

June
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great basic ATS/CRM

Reviewed on 2017/12/26

Pros

Easy to use, teach, and learn. Most people I taught could use it pretty well within a day for basic functions. A lot of reports can be exported easily to Excel and other formats.

Cons

Reporting is not robust and there is a fee to add any additional reports. Search function is not intuitive for a lot of users.

Corinne
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

You work for Avionte....don't expect much...should be a "Do it yourself product"

Reviewed on 2017/11/08

Consistently has staff turnover and lack of communication and response.

Consistently has staff turnover and lack of communication and response.

Pros

Good Integration with other products such as background checks, and other features but of course at an additional cost!

Cons

Bad value for the cost, extra fees for any changes, Self Service everything! Just received a lovely email that said "Mandatory Training" last time I checked we were the customers. If you are looking to switch software be prepared to have a minimum 20 hours a week dedicated to this alone! Avionte thinks that staffing companies have nothing better to do thank manage the software. Overpriced, not a good investment, highly regretting this purchase!