Dayforce Powerpay Reviews

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264 Reviews

- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Convenience and ease in annual reporting
Reviewed on 2023/04/18
Pros
I cannot express enough how easy Powerpay has made it to complete annual reports and complete payroll on time. New employees has no trouble on-boarding and getting setup. After struggling with APD for 2 years we're happy to announce PowerPay has been perfect for our small business.
Cons
Annual reporting for taxes need to be filtered.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PowerPay - Payroll with peace of mind
Reviewed on 2020/12/11
The peace of mind and support of Ceridian Customer Service is the reason I choose Ceridian Canada...
The peace of mind and support of Ceridian Customer Service is the reason I choose Ceridian Canada again and again for all my payroll needs.
Pros
This is the 3rd company I have selected for use of Ceridian Canada to handle my payroll. The services they provide meet all my payroll needs with added peace of mind due to the Customer Service Support. The Ceridian Customer Service Team is professional, knowledgeable, relatively easy to reach, and has always been able to support me with a solution. Keep up the good work !
Cons
The platform is not very user friendly if you are a beginner as there are lots of services offered. However if you call Customer Support, they will train and guide your through. Also the price of this payroll services is on high side, but you get what you pay for. I've worked with ADP before (for USA payroll), but I chose Ceridian Canada for Canadian Payroll again and again.
Alternatives Considered
RUN Powered by ADPReasons for Switching to Dayforce Powerpay
ADP quoted a higher price. However ADP Canada offers a cheaper and more flexible HR solution than PowerPay.Response from Dayforce
Hi Linda - Thank you very much for your detailed feedback, we greatly appreciate it! We are happy to hear that you have been able to lean on the support team when you need to and that they can walk you through what you need.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Power Pay Review
Reviewed on 2021/02/11
I used Powerpay 7 years ago and am using it now again, it is simple and I like many features (ROE...
I used Powerpay 7 years ago and am using it now again, it is simple and I like many features (ROE adjustment, Deduction page) but some things should be improved (reporting mostly)
Pros
It is easy to use, straight forward, limited functionality... (Department set up, reporting)
Cons
Reports are very limited, even the custom reports addition is barely useful.
Customer service is great, they answer quickly and most are very helpful. However, more than once I asked the same question and got 2 different answers. Representative should have payroll certification to be able to help with code set up.
Response from Dayforce
Hi Milana - Thank you very much for the detailed feedback, especially around consistent responses and reporting. Your feedback helps us continue to innovate and improve!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple and user friendly
Reviewed on 2021/04/12
reliable and straightforward.
reliable and straightforward.
Pros
Employee self-service is really user friendly and much easier to administer than ADPs team pay
Cons
I would like the ability to run more reports and also would appreciate the ability to export the reports to excel. Would appreciate the ability to make changes with an effective date, for example, make effective on the next pay period rather than having to accumulate those changes in a separate system for later.
Response from Dayforce
Hi Dawn - Thank you very much for your feedback. The insight you provided around reporting and effective dates is something we will share with our product team. Thank you for choosing Powerpay!
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Easy to Use!
Reviewed on 2021/03/01
Great, love all Ceridian products!
Great, love all Ceridian products!
Pros
It's easy to use and setup is a breeze. I have implemented Ceridian (PowerPay and Dayforce) at 3 different companies ranging in size (10- 300+ employees). The software is easy to use and get started quickly.
Cons
Frustrating that you can't access employee records without opening a pay period.
Alternatives Considered
RUN Powered by ADPReasons for Choosing Dayforce Powerpay
Quickbooks has horrible customer support and you aren't able to preview/ test options. It's great if you don't know what you're doing, but as an experienced finance/payroll professional it was too limiting.Switched From
QuickBooks OnlineReasons for Switching to Dayforce Powerpay
I have implemented Ceridian before and the customer support and ease of use always out ranks its competitors.Response from Dayforce
Hi Allison - Thank you so much for your feedback! We actually now have the functionality to access employee records outside of a pay period, we'd love to walk you through that!
- Industry: Government Relations
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super Powerpay
Reviewed on 2020/12/11
Time saving is one of the best benefit also recording of the transaction is very easy.
Time saving is one of the best benefit also recording of the transaction is very easy.
Pros
I like all the features, from inputting the data to the final result, it is very easy and user friendly.
Cons
I don't want to say it as con, but every company comes with its unique payroll features , so it does take time to integrate, but finally powerpay is integrated with the company's system.
Alternatives Considered
ADP TotalSourceReasons for Switching to Dayforce Powerpay
ADP is mostly US based company, Powerpay made us to feel very localResponse from Dayforce
Hi Suma - Thank you so much for your feedback, we appreciate you taking the time to leave us a review! We are so happy that you find the system meets your needs and saves you time.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Accounting Everything
Reviewed on 2020/12/14
I have not encountered any issues with Ceridian in the last 9 years.
I have not encountered any issues with Ceridian in the last 9 years.
Pros
I have used it for years. I have recommended it to many of my bookkeeping clients. I find it user friendly, convenient to access older info and easy to speak to customer service.
Cons
There is nothing I dislike about this product.
Response from Dayforce
Hi Michelle - Thank you for your feedback! We appreciate your loyalty over the last 9 years and are delighted that you still find Powerpay meets your needs.
- Industry: Accounting
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customer service is everything
Reviewed on 2020/12/11
It's been an excellent experience.
It's been an excellent experience.
Pros
The best part of Ceridian - other than the ease of use - is the customer service. Especially in the early days of using Ceridian, every time I had questions the customer service team was patient and very knowledgeable. In this day and age when good service is hard to find from even the largest company I appreciate knowing that any issue I have will be dealt with painlessly and quickly.
Cons
No cons. It works as needed. I've not had any issues with the software.
Response from Dayforce
Hi Carolyn - Thank you very much for taking the time to leave us a review! We can't tell you how happy we are to hear that you have had a great experience with Powerpay and our support team!
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly and less time consuming Software
Reviewed on 2020/12/11
Pros
The software is user friendly than what I used before. It has also saved a lot of my time on a biweekly basis to process payroll.
Cons
I would like more analytics in the software like creating various reports based on employee information.
Alternatives Considered
ADP Workforce NowReasons for Choosing Dayforce Powerpay
The product I was using was outdated and not user friendly.Reasons for Switching to Dayforce Powerpay
Power Pay is cheaper and perfect for small businesses.Response from Dayforce
Hi Julie - Thank you so much for your feedback! We're glad to hear that Powerpay meets your needs and you are happy with the software! We are always looking for ways to improve and innovate so we will take your feedback around reporting back to the product team. Thank you again!
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Payroll
Reviewed on 2021/02/19
Great.
Great.
Pros
Easy to navigate. Input is easy. Reports are super efficient.
Cons
Little education probably do not use it to its full potential.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Dayforce Powerpay
I had used Quic books payroll years ago and prefer having a third party manage deductions etc.Response from Dayforce
Hi Tammy - Thank you for the feedback, we greatly appreciate it!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Advocate for Ceridian Powerpay
Reviewed on 2021/03/23
Powerpay is an excellent tool. Having the ability to work with payroll in this format has enabled...
Powerpay is an excellent tool. Having the ability to work with payroll in this format has enabled me to delegate certain levels of data entry to lower level managers with allowing access to confidential information. This improved efficiencies. Having the ability to access our whole payroll system remotely has been a great asset. Customer service is always quick to respond and you always get to speak to a person that is friendly, professional and will find the answer for you.
The software is very easy to use and straight forward. I appreciate that we have been able to do some customization. There are many resources available as well for small businesses that may not otherwise have access.
Pros
I have worked with Ceridian in a previous position with a national company that used the Workforce management component as well. When I needed to source a payroll company for the organization I now work for Ceridian Powerpay was an easy choice. The transition from the existing pay system to Powerpay was seamless for our employees. The implementation of the program was an easy process with the assistance of the support team. It is very user friendly and provides us with all elements we need through the ability to customize. I like that it is easy to access from anywhere, including a mobile device.
Cons
This is an excellent product. The only comment I have for a con is that some of the reporting is not as user friendly in the way this it is laid out.
I have not encountered any issues of concern.
Response from Dayforce
Hi Sally - thank you so much for the detailed feedback. We're delighted to hear that you have found Powerpay to be a useful tool for you and the organizations you've worked for.
- Industry: Investment Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of Ceridian Power pay
Reviewed on 2021/08/09
wonderful experience productivity improvement
wonderful experience productivity improvement
Pros
ease of use and the customer support. every time we call customer support always very helpful.
Cons
each add on is additional cost - for some of the other modules.
Alternatives Considered
ADP Workforce NowReasons for Switching to Dayforce Powerpay
Cost, other companies already using Ceridian- Industry: Wholesale
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ceridian Review
Reviewed on 2021/04/26
Powerpay reps seem to have less information regarding Quebec payroll taxes & requirements
That has...
Powerpay reps seem to have less information regarding Quebec payroll taxes & requirements
That has been frustrating
Pros
Easy to use
Allows to ensure payroll remittances to Quebec & Feds are done accurately & on a timely basis
Streamlines year end processes thereby allowing labour savings - i.e hours spent setting up T4S releve 1s
Cons
self service portal - we get charged for portals that are not used by inactive employees/contractors
the onboarding process with the transfer of old information to the new platform was onerous & customer support was not that knowledgeable
Fees are high,in general
Alternatives Considered
ADP Workforce NowReasons for Switching to Dayforce Powerpay
Works best with TD bankResponse from Dayforce
Hi Ruth - Thank you very much for your feedback! Your insight allows us to continue to improve our functionality.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why would you do your own payroll?
Reviewed on 2022/07/07
I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the...
I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the better. It would actually cost me a lot more in labor to do it myself. And this way it's always done right.
Pros
Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.
Cons
It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
EXCELLENT CUSTOMER SERVICE
Reviewed on 2021/01/11
We are smaller type Mental Health agency, so we do not have an HR function. When I have a HR or...
We are smaller type Mental Health agency, so we do not have an HR function. When I have a HR or payroll issue I need guidance with, 99 times out of 100 when I have called Ceridian I have received concise information to apply and complete the transaction. The PowerPay team is very patient and knowledgeable to guide you on tax interpretations on areas I do not have full knowledge.
In particular I have found the guidance on termination/severance /ROE to be invaluable to me.
Pros
Generally I find the Power Pay application is well laid out and easy to understand. I have used the PowerPay software for + 12 years, and the most recent update or change was easy to follow and understand.
If an error has occurred with your work on a tab you are always warned that the page contains an error and that you cannot proceed until the error has been corrected. The software is truly customer oriented and the sequence of order of applications is easy to follow.
Cons
I do find the internal HR reports are very general in nature and have seldom used them to assist with employee lists.
Response from Dayforce
Hi Jerry - Thank you for the feedback! We're so happy that you've been able to lean on our world class customer service team to help you through any challenges you might have. Thank you for your business and loyalty over the last 12+ years!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerpay Use
Reviewed on 2020/12/11
It has always been an easy experience with powerpay and that that they are there to help if you...
It has always been an easy experience with powerpay and that that they are there to help if you need it.
Pros
We use Powerpay and have for a number of years. For a small seasonal company like ours, it is very easy for me to submit payroll from anywhere I have access to a computer. It also great to have ROE, t4's and year end completed so easily. Knowledgeable staff make it easy when your have a question or problem.
Cons
Being seasonal it would be easier if we could maintain somewhere the info for our workers who return every year. If we could recall them by their employee number, it would save a lot of extra work.
Response from Dayforce
Hi Sheryl - Thank you so much for your feedback! We are delighted to hear that Powerpay continues to serve you well! We will be sure to take your feedback about recalling employees back to our product team. We are always looking for ways to innovate and improve. Thank you again!
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerpay all the way
Reviewed on 2022/07/07
Intuitive functionality. Straight forward from start to finish. From setting up employee, to...
Intuitive functionality. Straight forward from start to finish. From setting up employee, to issuing ROE's and payroll processing.
Pros
I really appreciate the rapid entry, it is quick easy and convenient. I also like payroll preview reports, they are easy to review before submissions.
Cons
I wish I could modify employee profiles outside of a pay period.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use for management and staff
Reviewed on 2021/02/07
Pros
The ease of being able to move from one screen while entering payroll to the next is critical in being able to save time and be more efficient. If you attempt to leave one screen without remembering to save what you have entered, a message pops up alerting you, this leave little room for errors.
Cons
The only part of this software that is frustrating is that you can't enter new employee information without first starting a new run.
Response from Dayforce
Hi Mandy - Thank you so much for your feedback, it is greatly appreciated! We now have the functionality available to enter new employee info without having to start a run. We will have your rep reach out with more details! Thank you!
- Industry: Wholesale
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Review
Reviewed on 2021/06/08
Pros
It is easy to use and the reports are clear.
Cons
There isn't flexibility in easily updating the journal entry to match changes to our GL. I can't find the calendar which shows when I need to submit payroll by.
Response from Dayforce
Hi Cathy - Thank you for your feedback. One our customer support members would be happy to assist you with accessing the calendar which can be found in the Pay Period tab in Powerpay.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
great product with ease of use
Reviewed on 2020/12/11
overall very good experience both with the software and the customer support. we have been...
overall very good experience both with the software and the customer support. we have been customers for the past 13 years and haven't felt the need to look elsewhere for similar services
Pros
for our employee base this product is easy to use, easy to navigate through
your customer support are approachable and understand the ins and outs of payroll and what the employers obligations are
Cons
the only issues I have encountered was with codes that Ceridian uses and coordinating that with our software system and their codes it not always seamless or as intuitive as it should be
Response from Dayforce
Hi Melissa - Thank you very much for your feedback! Your loyalty means the world to us and we're happy to hear we are still meeting your payroll needs. Thank you for sharing your issues around codes, we are always looking to find ways to streamline.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of Powerpay
Reviewed on 2021/01/13
I am extremely satisfied with powerpay. In addition to the easy to use software I have called the...
I am extremely satisfied with powerpay. In addition to the easy to use software I have called the customer help line many times. I have received exceptional service and advice and am always greeted with knowledge and kindness. I will recommend to others.
Pros
The powerpay portal is extremely easy to use. The layout is well done and makes it easy to learn and understand. It is also a program that is quick and efficient.
Cons
The only complaint I have about the software is that you’re not able to access a lot of information without having a run open. I would prefer to be able to have that information on the side bar to access quickly. Sometimes I can’t access that information when our payroll is being processed. Other than that I have no issues with the software.
Response from Dayforce
Hi Jenna - Thank you for your feedback! We're so happy to hear that you are satisfied with Powerpay and our customer support team! We now have the ability to access employee info without having to be in a pay period, we'd love to walk you through that! Thanks again!
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great payroll service !
Reviewed on 2021/03/08
I appreciate having such ease of use and not having to stress about preparing T4's and ROE's
Having...
I appreciate having such ease of use and not having to stress about preparing T4's and ROE's
Having the source deductions remitted for me is another time saver!
Pros
The thing I like most is that the information I need is readily available on the homepage. And the customer service is usually very helpful.
Cons
The self service options are not very clear. It would be a nice addition to have notifications sent to employees when self serve reports are ready.
Response from Dayforce
Hi Christina - Thank you for the feedback! It's great to hear that we have been able to save you time!
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payroll made easy
Reviewed on 2020/12/11
This has allowed my department to run efficiently. Powerpay is like a payroll person in my pocket.
This has allowed my department to run efficiently. Powerpay is like a payroll person in my pocket.
Pros
I love the ease of using this program. The screens are user friendly and everything is made as simple as possible. I would be lost without the calendar reminders for processing deadlines. These have made my life much less stressful.
Cons
The only thing I would change is the ability to have more than one pay period open at a time. I understand why this is not allowed but in the case of a small company with infrequent changes, it would be helpful to work ahead sometimes.
Response from Dayforce
Hi JoAnne - Thank you so much for your feedback! It's great to hear that you find Powerpay easy to use and that it takes some of the stress out of your life!
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Requested - Review
Reviewed on 2020/12/11
Always have had good customer support.
Always have had good customer support.
Pros
User Friendly - Processing the company's payroll is a necessity and using this software helps make the task go quickly because of the repetitive steps.
Cons
n/a - I am unable to think of any specific item(s).
Response from Dayforce
Hi Kim - Thank you for your feedback! We're glad to hear that Powerpay helps to make things easier for you!

- Industry: Furniture
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerpay plus
Reviewed on 2021/01/13
Everytime I need help it is very quick and satisfying.
Everytime I need help it is very quick and satisfying.
Pros
Very easy to use and very clear. Like very much the apperance and its use.
Cons
prices is fair. I have full confidence in DAS and remittance to government are done in time.
Response from Dayforce
Hi Carole - Thank you very much for your feedback!