--- description: Learn how ServiceMax can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceMax Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceMax](/software/1370/servicemax-suite-field-service-on-demand) # ServiceMax Canonical: https://www.getapp.za.com/software/1370/servicemax-suite-field-service-on-demand Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/1370/servicemax-suite-field-service-on-demand?page=2) > ServiceMax is the field service and asset management solution for hundreds of companies worldwide. The software is a complete suite of field service and asset management applications including scheduling \& workforce optimization, installed base, contract management, inventory management and more. > > Verdict: Rated **4.3/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceMax Work Order Management • Maximize field productivity • Reduce billing errors • Reduce days sales outstanding and increase cash flow Installed Base, Contracts \& Entitlements • Eliminate warranty leakage • Reduce service and parts giveaways • Increase service revenue through cross-sell and up-sell • Improve customer relationships Advanced Scheduling • Increase dispatch and route efficiency to reduce drive time • Increase first time fix rate • Improve customer satisfaction Mobile Field Service App • Easy to use Android and iOS • Provides comprehensive offline capability for anytime, anywhere access • Highly customizable, allowing you to tailor it to your unique field service needs ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 43 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceMax - **Location**: Pleasanton, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$0,01 - **Pricing model**: Per User - **Pricing Details**: Monthly Subscription (min. 5 users), Full-service implementation with low start-up costs, Contact ServiceMax for an estimate. - **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Finnish, French, German, Italian, Japanese, Spanish, Swedish - **Available Countries**: Australia, Canada, Germany, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Approval Process Control - Automated Scheduling - Availability Management - Billing & Invoicing - Budgeting/Forecasting - Calendar Management - Calendar Sync - Calendar/Reminder System - Chat/Messaging - Checklists - Client Portal - Collaboration Tools - Compliance Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software) - [Service Dispatch Software](https://www.getapp.za.com/directory/520/service-dispatch/software) - [Field Activity Management Software](https://www.getapp.za.com/directory/655/field-activity-management/software) - [Work Order Software](https://www.getapp.za.com/directory/705/work-order/software) - [Scheduling Software](https://www.getapp.za.com/directory/233/scheduling/software) ## Alternatives 1. [Fracttal One](https://www.getapp.za.com/software/111631/fracttal) — 4.6/5 (1773 reviews) 2. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1420 reviews) 3. [Limble](https://www.getapp.za.com/software/2049215/limble-cmms) — 4.8/5 (738 reviews) 4. [FieldPulse](https://www.getapp.za.com/software/105687/fieldpulse) — 4.6/5 (411 reviews) 5. [BuildOps](https://www.getapp.za.com/software/131331/buildops) — 4.5/5 (151 reviews) ## Reviews ### "Best tool for Product Contacts and Service" — 4.0/5 > **Pallavi** | *21 July 2017* | Recommendation rating: 8.0/10 > > **Pros**: Easy to generate Contracts, maintenance of Products and history tractability. Easy to use and gives Users good experience with Covered Products and Contracts. > > **Cons**: Some of the customization/configurations all locked for the User, have to implement them manually overriding the standard functionality ----- ### "Field Service is more productive" — 5.0/5 > **Mazen** | *07 October 2018* | Recommendation rating: 9.0/10 > > **Pros**: give a strong control on your field activities, parts and services at the end this will make your customers more satisfied > > **Cons**: need some feature improvement to link parts and availability to the user interface and provide an accurate status monitoring > > its a must for servicing field customers in efficient way ----- ### "ServeSuite" — 3.0/5 > **Bea** | *27 February 2017* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: Too early to tell. > > **Cons**: Too early to tell but the interface seems very plain. > > We have had a partial training and it is pretty difficult to gauge the functionality before using the product. The set up seemed unnecessarily detailed. ----- ### "Dispatching Software" — 4.0/5 > **Jessica** | *05 December 2016* | Construction | Recommendation rating: 4.0/10 > > **Pros**: the look of the dispatch console for scheduling > > **Cons**: the cost per user and the limitations of customization > > We used this product for many years as a dispatching software for our roofing company. We used it internally to schedule appts and also to manage our custom objects in Salesforce. Ultimately we outgrew it and were able to find a better, cheaper solution. ----- ### "Just Had a Great ServiceMax Implementation" — 5.0/5 > **Kyle** | *19 November 2014* > > We just implemented ServiceMax, finished training, and now we are using it. It has really proved to be a benefit to us. We were about to do a custom enhancement of Salesforce and we are so glad we decided to use the ServiceMax package instead. Although the product is great, what really has helped up is to just have a structure to modify from. We would have had to spend a year in internal meetings deciding what we wanted, rather than starting with the well thought out ServiceMax approach. Another thing I can highly recommend is the ServiceMax professional service group. They were completely competent and a huge value over trying to do the implementation our selves or with independent consultants. Best of all, they were fun to work with and no matter how many surprises came up during the implementation, they had professional approach the problem and often handled our request during the meeting we were discussing the problem. I know my company really appreciates the great work by ServiceMax. If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/1370/servicemax-suite-field-service-on-demand?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/1370/servicemax-suite-field-service-on-demand) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data