StoriiCare

4.7 (38)
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Software for adult day care and assisted living providers

Overall rating

4.7 /5
(38)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.8/5

95%
recommended this app
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38 Reviews

David
David
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Safer records to keep

Reviewed on 2025/03/11

You can have the profile of each user with the precise information, it helps to maintain an order...

You can have the profile of each user with the precise information, it helps to maintain an order of the information and be more organized

Pros

It reduces the errors of having incorrect information about each patient in order to keep a safe control of each medical record. It is a platform that stores all the clinical history of each patient in a very safe way and with the ease of accessing it from anywhere. It helps me a lot to have the precise information of each client

Cons

There is nothing that I have had problems with, it is a platform with its clear and precise tools and functions

Logan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

StoriiCare Transforms Adult Day

Reviewed on 2023/05/04

Customer Service has been excellent! [sensitive content hidden]
worked tirelessly to help us...

Customer Service has been excellent! [sensitive content hidden]
worked tirelessly to help us integrate to their program. We are getting more out of StoriiCare the longer we use it.

Pros

Customizability and user-friendly software! Storii makes it a cinch to organize patient data, chart on medications, and complete Care Plans.

Cons

Storii took some time to get used to -- like any new software. Also, its relative newness to the field means many bugs are still being worked out.

Response from StoriiCare

Thanks, Logan!

Ben
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Health and Social Care Perspective

Reviewed on 2020/06/03

Pros

The Care Planning and Outcomes modules are good, as well as the Look and Feel of the site as a whole. We have had good feedback about the mobile app and the help chat too. The ability to request features and see the roadmap as it progresses is useful and gives a platform to shape the product.

StoriiCare has given us a good solution to digital care planning and is mostly easy to use and intuitive.

Cons

Some features which we believed were already functioning from the initial sales pitch and demo are not yet implemented such as custom forms, custom tasks, custom assessments. The format of care plan (and other) exports is not very well implemented as there is no page break logic included.

Many features added seem to be aimed towards a different user base than our own sector - with many additions being focused on US centric day care centres.

Tracy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Storii Care

Reviewed on 2023/05/03

It has been great working with Storii Care

It has been great working with Storii Care

Pros

The calendar option, being able to have a library of all my activites is helpful.

Cons

Storii Care freezes a lot. Also when you are typing in a note into messages when you hit send it deletes your entire message.

Response from StoriiCare

Hi Tracy! Thank you so much for the kind review. Very sorry to hear about the issue you're experiencing with messages. Someone from our team will look into this and reach out to you.

Jean
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best company ever. I really mean this. They were as friendly after the sale as before.

Reviewed on 2024/06/18

Great. No complaints at all. I have had the very best experience. Never a time that they...

Great. No complaints at all. I have had the very best experience. Never a time that they disappointed me

Pros

Customer service.
Ease of tracking business
Cost effective

Cons

My own lack of tech knowledge sometimes made it hard for me. But the company hires the most patient and knowledgeable people that they help me overcome my own ineptness

Jaymew
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

StoriiCare Review - A year in

Reviewed on 2023/05/03

Pros

The company is responsive and you talk to real people. The chat option is great as well. Progress notes are great. Staff signing in is great as well. Love the HIPAA Compliance and the reports.

Cons

Nursing Functions are very limited. We have to create our own forms instead, and it's been difficult to find the time and the form builder is not intuitive. Looking forward to all the bugs being worked out of the billing system.

Response from StoriiCare

Hi, Jayme! Thank you for the review. We recently developed additional functionality to accommodate your billing process, which should make things run smoother! We're also currently hard at work developing our invoicing system. Someone from our team will reach out and see if you'd like support with Form Builder. We'd love to get more feedback from you on this.

Shailendra
Shailendra
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Trusted center for day care

Reviewed on 2023/06/02

Pros

It's nursing home and adult day care center are hygienic and supportive

Cons

Admission process takes some time than usuall

Zyra Joy
Zyra Joy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

By far the most loved platform

Reviewed on 2023/05/09

Pros

This software was incredibly user-friendly, meeting the needs of even the most technologically inexperienced users. It contains a slew of technological characteristics that have proven to be highly effective in the delivery of telehealth services. Furthermore, the ease of use of this software contributed to its overall usability.

Cons

At the moment, there is one unfulfilled goal of mine: the potential for activities to be accompanied by linked images, rather than just in separate photo albums. In other words, while the system's existing capability is adequate in many ways, the ability to integrate photographs directly into the activity stream would be a big improvement, particularly in terms of improving the user experience and visually attractive the platform.

Tiana
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We transitioned to StoriiCare

Reviewed on 2023/05/03

I am proud to announce our partnership with StoriiCare when we do tours. We have QR codes throughout...

I am proud to announce our partnership with StoriiCare when we do tours. We have QR codes throughout the facility to help us. I love bragging about the family portal, person-centered goals and its very user friendly for our staff.

Pros

We were using another Person-Centered platform prior to learning about StoriiCare. When StoriiCare first reached out to us, we were impressed how advance this platform was. The onboarding process was "easy" because we had a dedicate representative to help us and facilitated the process with such ease.

Cons

We are looking forward to using StoriiCare for our transportation and helping us with the in-take process.

Response from StoriiCare

Thanks for the lovely review, Tiana!

Prajval
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy Tracking and reporting system

Reviewed on 2023/07/26

Pros

The calendar option having all my activities makes thing convenient. The app works well in mobile phone too

Cons

The only problem i faced till now is that it freezes sometimes during the admission process

Digvijay
Digvijay
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best database management

Reviewed on 2023/05/22

Software allows for seamless collaboration and information sharing among staff members, enabling...

Software allows for seamless collaboration and information sharing among staff members, enabling quick updates and notifications.

Pros

Database management, ease to use & reporting

Cons

It was a perfect tool, just few lack sometimes which happens usually.

Lewis
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fortune Works review of StoriiCare

Reviewed on 2023/05/09

Pros

Support from team at Storii has been fantastic as well as willingness to action feedback from users. Ease of use for front end users.StoriiFamily app is fantastic enables team to communicate with families and colleagues at the same time this feature will save us so much time. Easy to use access permission levels and customisation of permission levels.

Cons

Improvements to scheduling would be good at the moment doesn't allow for the complexity we currently need.

Response from StoriiCare

Thanks, Lewis! We will reach out for feedback on what you'd like to see in our Scheduling feature.

Mark
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love StoriiCare - Would Recommend for Any Small Non-Profit

Reviewed on 2023/05/03

We have been able to organize so much using StoriiCare, and it's been great.

We have been able to organize so much using StoriiCare, and it's been great.

Pros

StoriiCare has been wonderful for us. Creating new clients, keeping track of those clients, and reporting has been great. The team has been wonderfully responsive to emails and is quick to set up meetings over Zoom.

Cons

It's still a fairly young program and thus is missing some features, but the team does a great job at adding things when requested.

Response from StoriiCare

Thanks for the review, Mark!

Roshini
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review

Reviewed on 2023/06/02

Overall experience is very good and very practical

Overall experience is very good and very practical

Pros

Great plateform for HIPAA Compliant record management with active dashboard

Cons

When you take the access over the phone it becomes slower sometimes

Rohan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best tool for record management

Reviewed on 2023/06/02

After using this application i found is very helpful

After using this application i found is very helpful

Pros

This application is very good for record management with easy user interface and easy to use.

Cons

As per my use i did not find any cons till now

Jannelle
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Try to make everything at ease at StoriiCa

Reviewed on 2023/06/04

Very good

Very good

Pros

You learn about family stories you didn't know you have thanks to Storii. You can create an interactive life story using this concept.The website allows you to quickly and easily create multimedia life biographies for yourself or your loved ones utilizing images, music, videos, audio recordings, and text, making them more than just a life storybook.

Cons

When working from two buildings, it can be challenging to use some analytical tools, and there are too many passwords.

Emily
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

buy into storiicare

Reviewed on 2022/06/30

StoriiCare is one of the few platforms, services, etc., that you can completely rely on if a...

StoriiCare is one of the few platforms, services, etc., that you can completely rely on if a "platform" is the service you are looking for. They constantly seek to make their product better for their users and the tutorials and support are amazing!!! I am grateful everyday that we connected with StoriiCare and completely changed the course of our organizational direction. I truly believe StoriiCare is and will revolutionize our programs and services.

Pros

There is no one feature I like most about this software. The platform is a gem. But even more than that, the constant improvements and customer service make this a great investment opportunity for any organization who needs a person-centered platform.

Cons

That's really hard. There really isn't anything that isn't liked. The closest thing to anything is an improvement that will be fixed eventually, which is how more comprehensive updates aren't able to be done simultaneously and still must be done individually. However, that's the nature of any type of technology... There are constant "user-oriented" improvements being done and done in a manner that adds value. It is amazing what StoriiCare does!

Response from StoriiCare

Wow, thanks for the stellar review, Emily!

Arlene
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

StoriiCare - The Social Care Technology We Have All Been Waiting For

Reviewed on 2019/02/28

I have really enjoyed using StoriiCare and find it has made a big difference to my workload. It...

I have really enjoyed using StoriiCare and find it has made a big difference to my workload. It frees up time to invest in doing more with the service users, which is what my job is all about. It is person-centered care at it's best, it gives you the opportunity to tailor activities to certain individuals as well as providing you with detailed monthly (or weekly if you choose it) analytics. Which is helpful in providing a good understanding of what service enjoys most and which service users could be doing a bit more activities on a weekly basis.

As mentioned above, I know if I have any questions, issues or inquiries the StoriiCare team are an email or phone call away and will give me the help I need promptly and deal with any issues efficiently. The support team has been extremely helpful and can be relied upon to give advice or technical support when required.

Overall, I would recommend StoriiCare to anyone working within a social care environment, it makes life easier and allows family members to be more involved and see what their loved ones are doing on a daily basis.

StoriiCare will become the software you can't live without.

Pros

When my employer first decided to get StoriiCare installed in our new care facility, I was unsure of the benefits or just how much it would make life easier for me. I was pleasantly surprised!
StoriiCare has become such an invaluable tool for me, (I am a Leisure & Wellbeing Officer) my notes and feedback change daily depending on what activities I have planned. Now i can log group activities, who attended, who refused, plus log their level of enjoyment and engagement. It sounds time consuming, but i can literally do it within 20 minutes (or less). I can work with individual service users and log activities direct to their own page if I have had some one to one time with them too.

We have StoriiCare set up on a TV screen in our reception area which gives the planned activities for the day plus there is a public gallery function which allows me to upload any amount of photos of my choosing. Visitors love to come in and see pictures of their loved ones joining in activities and stop to look at the screen. New visitors to the home also get to see how active and happy the service users are living here which gives them more confidence in us.

Another feature with this software is you can give access to family members, allowing them to become family admin to their loved one's StoriiCare page. Viewing photos and what activities they've been involved in.

The StoriiCare team are always on hand to lend support when required, prompt response and friendly staff to talk to.

Cons

I do not have any 'cons' as such, but it does take a bit of time when first installed to set up all the service users profiles and profile picture etc. Once you have got it all set up though, the rest is a breeze and extremely simple to use once you have the hang of it. You can use it from your phone while on the go through a very handy app or if you have more time you can update StoriiCare from any laptop or computer. I tend to take photos every day on my phone and upload them straight on to the StoriiCare app which works best for me.

Taylor
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Storiicare Does what we need

Reviewed on 2022/06/01

Pros

I like the aspect of progress notes and documents collection. We also utilize the calendar and use the public calendar to display on an announcement board

Cons

This program was really developed for assisted living situations, but we mostly use it as case management, so there are many features that aren't applicable to our programming. I wish you could create your own exports, not just the ones they give you. The calendar does not export to Spanish which would be helpful.

Response from StoriiCare

Thank you for your review Taylor! We have now released the ability to export custom data points from StoriiCare - our team will reach out to you to schedule a call covering this!

Alan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Softward

Reviewed on 2022/05/26

Overall I am happy with StoriiCare and its functionality.

Overall I am happy with StoriiCare and its functionality.

Pros

The software is designed for navigating by selection options rather than looking through many different menus.

Cons

The system does not currently have any billing features. All the billing is done manually.

Response from StoriiCare

Thank you Alan!

Kathryn
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extremely user-friendly, person-centered approach to data management

Reviewed on 2021/02/02

StoriiCare's product is top of the line, absolutely unmatched in other database software particularl...

StoriiCare's product is top of the line, absolutely unmatched in other database software particularly for Adult Day Programs such as my organization. What I have been the most impressed with, however, is the customer service. Every person on my team was able to have private training sessions with a StoriiCare team member, allowing them to learn the software at their own pace and ask any relevant questions. I would give StoriiCare a 10/10 and am confident this software will become a staple in all high efficiency senior programs.

Pros

Everyone in my organization has enjoyed this software, even those who take a bit more time in adopting new technologies. I think the interface is perfect, very simple and no fuss. I like the importance of photos, for staff and service users, in this software as a visual cue is extremely helpful in note taking and task assignments.

Cons

I found everything in this software easy to use.

Saira
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My experience with Storiicare

Reviewed on 2022/06/21

It has helped us to keep good record of all of our clients.

It has helped us to keep good record of all of our clients.

Pros

I found this software easy to use for friendly user. It had many features that helped us to Telehealth. The access was easy too.

Cons

There are some features that are not customized and it would be great if the customer can make changes for Printing (for example). There is information that we don't want to be seen and it's not possible without deactivating that feature.

Response from StoriiCare

Thanks for the review, Saira!

Barbra
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hearts & Minds

Reviewed on 2019/02/16

We have not experienced any difficulty at this time. The suggestions (feature requests) we submit...

We have not experienced any difficulty at this time. The suggestions (feature requests) we submit to StoriiCare are always received and responded to in a timely manner with a full explanation. If these requests are something which require further research then StoriiCare will inform you of this or the timeline of when the request will be implemented. In addition, any issues (bug requests) you may report to StoriiCare which require attention are always resolved in a timely manner.

Pros

User-friendly, multiple features, innovative. StoriiCare continues to improve its product by upgrading functions to provide users with greater functionality and ease of use. StoriiCare is about listening to its users . Suggestions provided by users of StoriiCare provide StoriiCare with the necessary feedback to assist them with continually improving their product.

Cons

I have no cons at this time regarding this product.

Vivian
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

StoriiCare: McCoy Adult Day Care

Reviewed on 2021/01/27

Overall, StoriiCare has been a great asset to our organization. It has improved our overall...

Overall, StoriiCare has been a great asset to our organization. It has improved our overall functioning and we will continue to use the service.

Pros

StoriiCare is very easy to use and easy to train staff members to use the software. We love the fact that StoriiCare has given our organization the new age technology to transition into eliminating unnecessary paper and a more efficient way of tracking daily progress of clients.

Cons

The software, during the time we were using it, had glitches and would freeze. Often, we would have to close the entire app to for it to begin functioning again. This was difficult for older employees to get the hang of.

Jenni
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful Addition to our Care Home

Reviewed on 2019/02/18

We started using StoriiCare approx 2 years ago and we haven't looked back since. We now have every...

We started using StoriiCare approx 2 years ago and we haven't looked back since. We now have every resident in our home (85) on StoriiCare and most family members linked. Relatives from all over the world can now see what their loved ones have been doing in our Care Home. This has improved relationships with families, and improved staff morale and dedication as their "special moments" with our residents can be recorded and noticed by both family and management.

Pros

I love the way StoriiCare looks and feels like a social media platform. This makes it easy to understand and use for staff and family members.

Cons

The only thing I would like to see but don't as yet is that activities can have photographs linked as well as in separate photo albums.