Make It Yours Because You Can!
I can easily get anything done on the website that I need to. I also have people trained across the organization with limited permissions so they can't break anything, but they can make updates and submit them to the publishing queue, where I just review them before publishing. Being able to delegate little tasks like that lets me focus on more front-end work. It's easy, it's customizable, and I love it.
I love the customization available with this software. For one, it does its job out of the box. But get a developer on your team and you can run leagues ahead your competition with your website. Use templates, develop your CSS, create new object types to put on your website, or customize the objects that come out of the box. I'm not a developer myself, so I can't speak to how user-friendly that side of it is, but I've worked with a few developers who are able to fly through customization requests. Everything is granular in permissions too: you can create groups for permissions or individuals, and you can get pretty detailed in what those permissions are. It's incredible on so many levels for so many different sizes of teams.
It does cost money. Not a cheap product. But if you need a website that's more complex than a blog, it should be worth it. Just make sure to get buy in from everyone involved with setting the budget. Customer service can connect you with sales reps who would be more than happy to provide you with content to show the ROI if you aren't sure how to bring the C Suite onboard. Then you don't have to worry so much about getting your annual budget approved just to stay in the same system. Get everyone committed to the spend!
Not a friendly CMS
I honestly cannot think of anything I like about this software that other content management softwares don't have.
At least the version I use is definitely not user-friendly. It is slow and complicated to use. Everything is complicated and takes forever. The aesthetics are outdated. I have never fully learned how to use this software because no one in my organization knows. We have all learned by trial and error and random online forums. I cannot wait to use a different CMS for our company website.
This is not the CMS you are looking for
We were initially excited about their new accelerator product, SXA, but soon realized that compared to other visual builders on the market it was at least three generations behind. The targeting/audience was really unknown--you had to have extensive coding knowledge to use it, but it was cumbersome if you did actually want to just code. If you didn't have coding experience, it was totally unusable, so you're much better off with a WordPress page builder solution (which is what we now use).
The only real thing we liked about using Sitecore's CMS was the stability. It didn't crash more than a few times a year, and it never got hacked (that we know about ).
Where do I start ? This product is just awful. It's hard to use. It's not friendly to marketers, only developers. It requires extensive customization and coding just to produce a simple site. There is no upside to the expense and effort if you're a marketer or content producer wanting to publish good content quickly.
Not for Everyone, but a strong product for the features
ContentHub has provided us with a great solution that we only see expanding upon as we mature in digital marketing.
The biggest aspect of Siteore is the ability to offer personalization at a price that rivals most MarTech offerings today.
Not the easiest to use, and definitely not cheap for smaller organizations. You need to do your homework.
Highly customizable .NET based enterprise CMS with a bit of a learning curve
For large enterprise operations with a fully staffed full time team to support this is a great option. Especially for small to medium multi-site environments. Scaling up from dozens to hundreds of sites however looks like it would be a challenge to govern content and code base.
For experienced .NET teams familiar with the Sitecore platform we can customize and extend virtually every feature of the CMS. Newer marketing automation features really enable us to take our marketing and retail based sites to a much higher level of sophistication with modern features like content personalization and real-time A/B testing etc.
Once our team got familiar with the Sitecore way of configuring sites they felt effective, however that ramp up time a longer than some other systems. That has made it difficult to find experienced talent. It has also made outsourcing more experience than some other more common CMS systems like Wordpress or Drupal.
Sitecore can be great, but all depends on your team supporting it
We switched over to using Sitecore 4 or 5 years ago, transiting from another web content management system. The transition was a lengthy process, mainly because we had to switch over the look and feel and content of the existing site. Sitecore is a great tool and is very flexible, but it requires more skill and people to maintain then our previous CMS. We enjoyed the previous one, but made the switch because of the capability and functionality available with Sitecore. I would recommend Sitecore, but just as long as the team that supports it has the technical skill and there is a well thought out plan for how it should be configured.
Because Sitecore is essential just an online platform that is a .net application, you can set up and configure the system anyway you want, and get as granular as you want with the permissions. The system is real flexible and if you can think of it, the system can most likely do it! It is a more advanced system then some of the other CMS out there (which is also a con).
You need a real concrete plan for setting up your CMS, everything from the templates to how you want users to edit the pages. There is a lot, so it takes a lot of planning and forward thinking. You also need people with the right skills and tools to maintain and configure the system. It is a more advanced system then some of the other CMS out there (which is also a pro).
Not for everyone, but perfect for many
I am not a developer myself, but I worked VERY closely with them as a front-end designer and content manager. It got complex sometimes, but most of the time we needed something done or an overhaul on the website, the developers knew exactly how to handle it. I was really impressed.
For those who have large or complex websites, Sitecore has a lot of features that will cover your needs. I haven't run into something that isn't possible with Sitecore because of it's customization and adaptability.
You WILL need a developer or a team of them to get the most out of this product. Sitecore has teams that can help set up your software the way you need it, but it's at a cost, and you probably know your own systems better than them. But they're a great resource when you need to make sure something goes right that's tricky.
We work with a partner and it is a great platform with Mindtree
We get a lot of marketing benefit and once everything is connected we will be able to provide marketing ROI.
It is connected to everything , and we are integrating even more to it. Salesforce, email, and more.
It's hard to use and not a lot of info docs to make it easy to use. I don't like that it takes a long time to load the work box and a few other features.
Robust and powerful CMS
My company uses Sitecore to create engaging user experience for those who may be interested in cruise. Sitecore allows us to build this experience, visually rich and mobile friendly.
I like a lot about Sitecore. I like that you can edit just one content piece on your page and publish it without publishing the whole page. I like the variety of responsive layouts that that may be created and the control you have over each of your page's element. I like how content blocks may be reused across pages and sites. It definitely takes time to understand how to build pages and make edits, but it totally worth it!
I wish building forms could be a more intuitive process and that it would be easier to rearrange items in the content tree to place them in the precise position.
User of Custom Sitecore Platform
We are able to a lot more on our own without having to reach out to IT for them to do things that we could easily learn to do, but were behind bigger walls before.
It has made content management and the posting process much easier than our previous processes, and has become a central location for all of our online content, no matter which of our sites we are posting to. It has also made the SEO process an easier one, as everything is right there for me as a user, and I don't have to reach out to our IT folks to do much of the work.
That we have to log into sitecore on a different browser than the browser we use to log into our websites.
Great tool but can be expensive
This CMS is amazing and has a ton of features, but getting it off the ground can be expensive. I am not a fan of the per user license and would rather pay one price and have as many users as I want.
Excellent multisite multilingual tool. Easy to update with a ton of extra marketing features
EXPENSIVE. Per user license agreement. Needs heavy customizations.
Solid Content Management System
Ability to publish content quickly
The ease of use for publishing content to our website is good, especially with the wnhanced SEO features that are already built in.
There are so many bells and whistles that go unused due to more intensive training needed or because of internal support limitations.
Sitecore Holds Up Well Against Competitors
Sitecore allowed my client to unearth a lot of valuable marketing insights by combining and contextualizing data from various sources. We found problems that we weren't aware of, as well as opportunities we didn't know existed. Those discoveries alone made Sitecore a sound choice.
It is not the easiest software to use, and does assume or even require some prior knowledge. This was not entirely mitigated by their support and documentation. Ideally, you could introduce a new employee to Sitecore and have them hit the ground running, but the learning curve seems steeper than it needs to be.
A reliable tool!
Content Hub allows me to maintain vital information on websites and helps me effectively communicate what I desire to my audience.
Content Hub enables me to organize my webpages easily. It's ability to allow users to edit and publish articles and reports on the same page is fantastic.
The amount of time it takes to publish new information from Content Hub to our website takes a little longer than expected.
Works for content teams
This tool has helped several departments in our company work together to power our website and content in an efficient way.
This software allows us to power hundreds of pages on our website and store and organize all of our digital assets.
It can be a bit difficult to navigate at first, but with proper training and a bit a practice, you get the hang of it pretty quickly.
one of the best Digital Marketing Platforms
Easy to use and convenient
You can customize a lot, but long learning curve
Once you learn how to use it, it allows you to do a lot more than other major CMS, it allows you to customize your website very easily using different modules, without any need to use your precious IT support hours. Good if very few and skilled people need to learn how to use it, and if you have the time to learn its logic.
I found the learning curve for this CMS longer than any other I've used before, you spend a lot of time trying to figure out how things work. Some processes could be streamlined.
Being it kind of difficult to learn, I wouldn't advise it for organizations that need many people to use the CMS.
Overall, it's very expensive not only in terms of money but also in terms of training.
Also, apparently not many freelancers know it well, hence might be hard to find an extra pair of hands for a deadline.
Excellent content management system
confusing, & not user friendly
I like that this software has multiple stages of approval before changes are published allowing you to be sure that you are publishing exactly what you want.
I do not like a lot about this software as it is not user friendly whatsoever. You need a lot of training before being able to confidently use this software even using it weekly.
I managed a website from 2006-2010 on the Sitecore platform. I thought it was a great CMS and very flexible. I am not an expert coder but found it very easy to use. Ultimately, it had more features and tools than the organization found necessary for the price they were paying and they switched platforms.
It's impossible to use if you aren't a developer or submit to weeks of training.
It seems very sophisticated and powerful, provided the implementation focuses on what content editors need to build and edit pages.
Exceptionally unintuitive, complex with confusing and inconsistent naming conventions. Without exceptionally good training, it's impossible to figure it out.