Excellent HR Discipline, Grievance, Tracking and Electronic Records Retention Application
Eliminated a paper driven system. Discipline records can no longer leave with retirements or removal from decentralized files. Saved a significant amount of funds on a recurring basis with legal and HR time savings. Significantly improved success rate on grievances and potential litigation.
Basically automates a paper driven process and creates an environment where discipline and grievances are easily created and tracked using the organizations rules, regulations and policies. It also creates a electronic records system as a result. It also provides real time information to avoid costly litigation over disparate treatment.
Cannot think of any issues with this software.
Easy to use and helps with consistency of decisions and record keeping
It is a great time saver over drafting a letter from scratch or from another letter as a draft. We have received many documents from other over the years where it is evident they used another letter or document and then forget to update to the correct person's name or some other information that doesn't pertain is left in.
It populates information from drop downs to create a letter/memo free from errors. It is easy for supervisors to use to help coach employees to improve. It provides a consistent system of review and approval.
It works well so other than really nitpicking, I can't think of a con.
PCA works great!
Overall, we have had a positive experience with the PCA and will continue using it. The customer service is great and the product has helped our organization maintain consistency in handling disciplinary actions.
This software has helped us be more streamlined and efficient. It also helps maintain consistency across the organization with disciplinary issues.
We continue to refine reporting features.
PCA in a department of 500 employees
In addition to the software capabilities, it has served as a much needed tool in training our management staff on their role as coaches and managers.
Software streamlined our 90 supervisors & managers into a standardized process. Software also provides tracking of appeals and grievances received.
Any and all challenges were thoroughly tested prior to going live.