Easy way to view internal marketing documents, pictures and videos
Webdam, our college-wide photo management system
The overall experience selecting, implementing and using Webdam has been a good one for us - it serves our needs and although the company has changed hands a few times, they continue to innovate.
It's great at storing and managing massive amounts of assets, specifically for us: photos. Not only do we store thousands of professional photos taken each school year, we use this tool to house the hundreds of thousands of archival photos that we have scanned in going back many decades.
We regularly run out of cloud storage space and need to re-up our overall storage amount as well as our deep freeze Glacier amounts of storage for archival photos.
Clunky Solution to Managing Your Data
We are using Webdam as the archive for our organization's media, and to a lesser extent as a place to share files between departments (design and photography, for example). Our representative has been responsive to feature requests and bug reports. However, the lack of advanced organizational tools like facial recognition for photos, and the difficult workflow for sharing folders outside the organization have left us pretty handicapped.
Webdam does have great support for a variety of file types, which is key for us since we capture and use a vast variety of media. It also has pretty seamless integration with Dropbox, which is essential to our team workflow.
We frequently have to download multiple files at once, and Webdam requires you to wait on their back-end to zip the files before download. That takes an indeterminate amount of time. So you just have to sit and wait, or download all the files individually. This is not a great user experience, especially when you're trying to plan out the time it will take for a task to be completed.