SmartMarina+

5 (2)
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Cloud-based marina management software
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Overall rating

5 /5
(2)
Value for Money
5/5
Features
5/5
Ease of Use
4,5/5
Customer Support
5/5
100%
recommended this app
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2 Reviews

William
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top-Notch System

Reviewed on 2020/06/22

We solved the basic needs of our business to gather information to be able to forecast the immediate future revenues (e.g., 2 to 5 months) and be able to make the necessary business adjustments (e.g., new offerings, discounts, or institute new programs) to meet or exceed our Plan/Budget revenue.

On top of the above we were able to capture enough valuable information allowing us to measure our unique set of KPI's.

Reporting on the system is also another plus. Reporting design and capabilities are well above any other top systems such as Oracle, SAP, or Microsoft.

Pros

Ease to customize and make it unique for your business needs.

Cons

Software is great, the thing we like the least is the "software as a service" environment it sits on (e.g., Sales Force). The "software as a service" environment creates dependency from Sales Force with very little control of license fee increases.

Alternatives Considered

DockMaster

Reasons for Choosing SmartMarina+

No support was provided after implementation. Company [SENSITIVE CONTENT HIDDEN] passed away and the successor [SENSITIVE CONTENT HIDDEN] was all empty promises. eMails and phone call not answered.

Reasons for Switching to SmartMarina+

Main two reasons were: * Reporting capabilities * Our Financial System is a Sales Force Product (Financial Force)

Response from Skyblux Solutions

Thanks for the great review! We are happy to know we are helping your Marina meet its business needs. We will continue to work together and improve SmartMarina+ to keep your Marina's operation easier. Cheers!

Matthew
Overall rating
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software and Company!

Reviewed on 2021/01/25

This software is awesome. We decided to purchase Smartmarina to help organize the rent payments for our docks and campgrounds. It has offered that and beyond. I can look at customized reports at the touch of a button. The Smartmarina team of [SENSITIVE CONTENT HIDDEN] knocked it out of the park. Very patient and accommodating. I really can't say enough about the company, employees and the product. This will be a long lasting relationship for my marina.

Pros

I love how much detail you can pull out of this site. There are endless reports and functions that can be used to fit what are important to you and your business. It feels like the possibilities are endless.

Cons

None so far. I've never met a software company that is so willing to help and customize a product for their customers to the extent Smartmarina is. I felt as I was truly working with software developers the whole time to build the exact software program I needed. Hard to name a con for a company willing to customize everything for your needs.