Mangomint Reviews

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188 Reviews
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mango Mint makes my life great!
Reviewed on 2025/01/02
It has been smooth and easy. It's easy to schedule my work. It's easy for the clients as well.
It has been smooth and easy. It's easy to schedule my work. It's easy for the clients as well.
Pros
It makes my life great. It is so easy to schedule work and work around my real life!!
Cons
I don't have any cons. Mangomint is so user-friendly. It makes my work schedule so easy to manage!
Response from Mangomint
We're happy we can make your life easier!! Thank you for sharing 💜
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
10/10 Best Salon System for Teams
Reviewed on 2024/11/09
It has been easy and pleasant to work with Mangomint as a systems and with their support team. My...
It has been easy and pleasant to work with Mangomint as a systems and with their support team. My team loves it and it is easily streamlined with my team. I run my whole business through Mangomint.
Pros
The customer support team is amazing! There is no such thing as a stupid question and are real people you’re talking to!
The system is easy and streamlined my business. Love the integers forms and automatic notifications my clients get. We have implemented the new flow feature and have gotten 10 new 5 Star Reviews in a week. I can’t say enough good things about Mangomint and I’ve used a lot of different systems and they are by far the best!
Cons
Probably the price but I’m sure every business owner would like to save money anywhere were can.
Also I wish they had a promo feature so I could keep track of discounts.
I find that the email marketing templates are hard to work with. I don’t use it enough as I would like to.
Alternatives Considered
GlossGeniusReasons for Choosing Mangomint
It was glitching and clients were not getting notifications or emails. Clients communications number one to us also square didn’t create or store forms. We so PMU and forms are very important. I love how Mangomint automatically sends the form and gets we are ready for the clients when they come in.Switched From
Square AppointmentsReasons for Switching to Mangomint
They didn’t manage teams. Then I was gonna use square POS but I wanted to streamline my business and Mangomint doesResponse from Mangomint
Yay! We're glad you're using Flows and collecting so many amazing reviews 🤩
We recently launched a discount and offers feature that you can use to easily track your promos within Mangomint. As always, our support team is happy to help if any questions come up.
Thank you for the thoughtful review 💜
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Cosmetic Review
Reviewed on 2025/01/08
Pros
The simplicity of the system. It’s very user friendly.
Cons
You can’t see cancellations unless you check late, they fall off the day and they are gone.
Response from Mangomint
Thank you for the review, Jessalyn!
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mangomint has my heart
Reviewed on 2024/11/19
Super easy to navigate for my extremely busy job . Makes organizing and prioritizing much more...
Super easy to navigate for my extremely busy job . Makes organizing and prioritizing much more efficient!
Pros
The detailed customization for each businesses.
Cons
That I haven’t seen Mangomint merchandise in a while ! I still have a hat from a while back and love it .
- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mangomint is AMAZING!
Reviewed on 2024/09/20
I have absolutely LOVED the experience working with the Mangomint team.
I have absolutely LOVED the experience working with the Mangomint team.
Pros
I loved how easy it was to work with them and how AMAZING they listen. This group listens to your needs. There were times that I knew that they had answers, but they listened very thoroughly before answering.
Cons
Not much- I feel like they still have some general things to fix and make better, but it's more nitty-gritty things
Alternatives Considered
HelmBotReasons for Choosing Mangomint
We have amenities that didn't work well with Massagebook- the process was too labor intensive for our reception team.Switched From
MassageBookReasons for Switching to Mangomint
Helm is specific to the float pods, but we needed to incorporate not only float pods, but massage, etc. Massagebook- was only massage. Helm was really only float pods. Mangomint had everything!Response from Mangomint
Yay! Thanks for sharing your experience.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mangomint is a business gem!
Reviewed on 2024/09/05
The setup and migration process was very easy. The intuitive software bhas been a dream. The end...
The setup and migration process was very easy. The intuitive software bhas been a dream. The end user experience has been top notch. Clients really love it!
Pros
Ease of use and it's intuitive, the appearance is very esthetically pleasing.
Cons
There are some features that are missing: a search function to allow for forward appointment finding with ease. The cancellation list does not allow a specific date range to be chosen without clicking every day.
Alternatives Considered
BoulevardReasons for Choosing Mangomint
Very overpriced, and it's platform was outdated , they didn't make improvements on the interface.Switched From
BookerReasons for Switching to Mangomint
Great features, Mangomint checked all of our boxes off for the platform we wanted. They launched there internal campaigns within 2 months of signing on and that was the last integration we needed.- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Mangomint
Reviewed on 2024/10/11
Great. Mangomint has been the best customized salon management system we have ever had.
Great. Mangomint has been the best customized salon management system we have ever had.
Pros
Mangomint is the best salon software because they are always ready to hear our needs and implement solutions
Cons
Credit card checkout could be more streamlined.
Reasons for Choosing Mangomint
MINDBODY was too bloated and complicated. Did not serve our needsSwitched From
MindbodyReasons for Switching to Mangomint
It was most responsive to our needs at the time.Response from Mangomint
We're so glad you're loving Mangomint 😊 Thank you for the review!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great system and even more amazing service! Mangomint is best in class!
Reviewed on 2024/08/12
Mangomint's system and support has exceeded our expectations. Everyone at Mangomint has been...
Mangomint's system and support has exceeded our expectations. Everyone at Mangomint has been amazing: [sensitive content hidden] in sales, Iris in Customer Operations, [sensitive content hidden] in Onboarding, all the folks in the Chat Support...everyone has been so great! A huge thank you to the Mangomint team for their support of our business.
Pros
(1) What is really exceptional about Mangomint is the high level of customer support. The Mangomint team is responsive, friendly, and always working hard to add value to the customer. Of all the technology solutions that I have used over my long career Mangomint is by far the best.
(2) We switched our multi-location business from Mindbody to Mangomint, and we are so happy we did. The Mangomint system been better in almost every way and most importantly the system functionality that has helped us significantly increase our sales!
Cons
Mangomint enables us to smoothly manage our business and drive sales, but there are some things in the online booking experience and the reporting functionality that need to be improved. However, the Mangomint team has been very open to feedback and they regularly roll out system improvements that address customer needs.
Alternatives Considered
ZENOTIReasons for Choosing Mangomint
Mindbody's customer support was not responsive or effective. Their support pages were terrible due to the complexity of their pricing/subscription levels. The Mindbody user interface was complex and out-dated, both on the back-end and the public/client-facing user experience.Switched From
MindbodyReasons for Switching to Mangomint
Mangomint was the most customer-focused, both in product offering and the product support.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Love Mangomint
Reviewed on 2024/12/20
Everyone is friendly. There is no push or sales gimmicks, which I greatly appreciate. Very straight...
Everyone is friendly. There is no push or sales gimmicks, which I greatly appreciate. Very straight forward, easy to set up and train the team.
Pros
Very, very user friendly! From the demo to onboarding to launching our practice, we had such an easy time.
Cons
I would like to be able to sell all my packages on my website, for ease of use. I would also like to see all of my appointments for all providers in a week view, but it does not have that capability yet.
Reasons for Switching to Mangomint
Easy to set up and use. Integration, online forms, all in one for all of our needs.Response from Mangomint
Very, very nice review 😊
And thank you for the feedback on packages. That feature improvement is on our roadmap.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love mangomint
Reviewed on 2024/12/15
Wonderful! The support team is awesome!!
Wonderful! The support team is awesome!!
Pros
How user friendly it is! The online booking especially is so easy for our clients to use
Cons
I would love if there was a way to put an end date on our calendars for online booking instead of just 30,60,90 days at a time
Response from Mangomint
Thank you, Ashley!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MangoMint - Customer Service is Unmatched
Reviewed on 2024/05/03
We have had a wonderful experience with MangoMint. From our staff, to our clients, everyone has...
We have had a wonderful experience with MangoMint. From our staff, to our clients, everyone has seen it as an upgrade for our business. It has made us more efficient as a company and we cannot express enough gratitude for their quality customer care. Please never change that!
Pros
While MangoMint has many clients, they treat you like you're their one and only. As a company that was sick and tired of being jerked around by large overpriced companies like QuickBooks, I can't stress enough how refreshing it is to pay for a quality software and receive quality customer care.
Cons
Our company carries over 1,000 products and unfortunately the purchase order side of MangoMint is quite limited. It would be a game changer if we were allowed to edit purchase orders to the extent of - adding invoice numbers, changing prices we were charged if we purchased items on sale, allow the same product to be assigned to multiple vendors, etc. Also being able to add a base discount to a customer order such as automatically taking 10% off all products, instead of having to discount each on individually, would be a huge time saver. It would also be AMAZING to have customers be able to fill their online forms in multiple sittings - our intake forms are comprehensive for doctor's appointments and it would be much more convenient if they could save their forms as they go, instead of things getting deleted even if they leave the page on accident.
Reasons for Choosing Mangomint
We wanted online booking, automated text reminders, and needed something that integrated with Shopify for our online store.Switched From
QuickBooks EnterpriseReasons for Switching to Mangomint
They are the only company that would integrate inventory with shopify. They are not overpriced.- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, Clean, Intuitive
Reviewed on 2024/03/11
From the beginning of researching software companies for my small, but growing, hair bar, I have...
From the beginning of researching software companies for my small, but growing, hair bar, I have been so pleased with Mangomint. Their customer care is unmatched. The way I can access real, live support for exceeds any of the other top salon software companies out there. They are on the cutting edge of
Pros
I love the customer care from chat support! They respond promptly and always make sure I get the help I need. I also love the reports I can generate on Mangomint. It’s helping me grow my business!
Cons
Honestly whenever there has been a challenge? However small? They have a solution or point out what I have missed. They anticipate needs!
Reasons for Choosing Mangomint
Meevo can generate great reports but it’s a dinosaur compared to Mangomint. There is no app to download you have to access it via safari or google chrome… two messaging is inconvenient and slow. Mangomint is so much easier to use and navigate.Switched From
MeevoReasons for Switching to Mangomint
For the cost as well as the functionality and look! And then again? The customer care. Gloss genius would have made more sense at the time since I was by myself but I knew I wanted to grow my team And I needed to invest in a software that would allow me to do that! Mangomint was it.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Mangomint
Reviewed on 2024/10/13
I have had a really great experience from the beginning. The onboarding was thorough and they will...
I have had a really great experience from the beginning. The onboarding was thorough and they will push you along if you are switching from another software.
Pros
It’s really easy to use and customize. The learning center is extremely helpful to problem solve on your own. Their customer support responds quickly if you need human help. My customers like the ease of scheduling. It was simple to integrate into our other platforms.
Cons
Clients can’t share packages or memberships.
Alternatives Considered
VagaroReasons for Choosing Mangomint
Very expensive and not updating features. The online widget was the main reason.Switched From
MindbodyReasons for Switching to Mangomint
It had the features I was looking for. Easy online booking with credit card on file.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smooth Sailing with Mangomint!
Reviewed on 2024/09/03
Mangomintnhas been fantastic! Easy to use interface allows me to train new reception staff quickl
Mangomintnhas been fantastic! Easy to use interface allows me to train new reception staff quickl
Pros
Easy to navigate, manages all things necessary in my Spa!
Cons
We have yet to experience any cons! Mangomint completely meets our needs for scheduling in the Spa environment
Reasons for Choosing Mangomint
We switched because of ease of use and price pointSwitched From
BookerReasons for Switching to Mangomint
The customer service and tech team Made the switch very easy!- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Perfect Software for Medispas!
Reviewed on 2024/01/23
Overall, the setup and integration from my previous software was simple. Their customer service...
Overall, the setup and integration from my previous software was simple. Their customer service department is excellent and prompt with their responses. This is the first software system I've thoroughly enjoyed using!
Pros
My favorite features of Mangomint are the actual interface (very easy to navigate), the payment processing system, and the add on features. It has made running my business a breeze!
Cons
I can't really pinpoint anything I dislike about the software.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hands down best spa and salon software on the market
Reviewed on 2023/12/15
Exceptional customer service, from the sales process which wasn’t pushy, to the onboarding which...
Exceptional customer service, from the sales process which wasn’t pushy, to the onboarding which was amazing. I felt like I was working with someone who really knew the product. My pet peeve is talking to customer service and knowing more about the product than the rep. Not the case here.
Pros
I’m a software designer and this is an exceptionally well designed platform. Easy to set up, easy for the doctor to use. It’s modern, mobile and friction free for clients. And to top it off, it’s beautiful, integrates seamlessly with our brand on the website and via messaging. This is a product I can’t imagine living without.
Cons
It’s expensive, in fact, they all are. I demo’d 6 competitors before settling on Mangomint. The only thing that gave me pause was the price.
Reasons for Choosing Mangomint
Mind body start out good over a decade ago, and now that have an outdated product and horrible customer service.Switched From
MindbodyReasons for Switching to Mangomint
Mangomint was hands down the best user interface and mix of features for admin and practitioner with the most beautiful client experience. I wish I had built this software and hope to be a user as long as we have our studio.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best salon and spa app in the market
Reviewed on 2024/01/24
Our overall experience has felt like a white glove service. anyone we have interacted with Online...
Our overall experience has felt like a white glove service. anyone we have interacted with Online for help has been super.
Pros
The simplicity and functionality of the app surpasses any app we’ve ever used. Plus the customer service is amazing.
Cons
so far, no cons. The customer service surpasses any other online booking system.
Reasons for Choosing Mangomint
we were looking for better online booking system.Switched From
VagaroReasons for Switching to Mangomint
because of the simple and easy functionality, and we loved that our clients never left our website to book their appointment. They stayed on our website through their whole experience.Response from Mangomint
Thank you Mary! Glad you're enjoying your experience 💜
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why I’ll never leave Mangomint
Reviewed on 2024/06/01
Pros
Everything is soooo easy. Quick, easy, painless. Memberships are the easiest to set up out of any of the systems I have ever used.
Cons
Need promo codes and upgrades on reporting.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Never switching from Mangomint
Reviewed on 2024/09/14
Best system I’ve used. Hands down. Customized to how I run my business
Best system I’ve used. Hands down. Customized to how I run my business
Pros
Reports, payroll, ease of booking and entering new clients. Adding and adjusting inventory is easy
Cons
I can’t think of anything I don’t like about Mangomint.
Alternatives Considered
BoulevardReasons for Choosing Mangomint
So many issues with zenoti. Hard to use, reports never ran properly, payroll never matched what is should have beenSwitched From
ZENOTIReasons for Switching to Mangomint
The option to run payroll with Mangomint.Response from Mangomint
Woohoo! Thank you for sharing your experience 😊
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BBR Medpa Esthetician review
Reviewed on 2024/10/31
We absolutely love MangoMint at our med spa office. The staff has always given us an immediate...
We absolutely love MangoMint at our med spa office. The staff has always given us an immediate response when we had concerns, they are open to hearing new ideas, and then celebrate your little wins with you. Our patients also love how easy it is to use, and the constant reminder texts for appointments they send. The software is extremely easy to us, cleanly organized, and modern. We have had little to none issues since using it, would highly recommend.
Pros
Easy to use, very responsive, simple layout, great app usage for phones
Cons
There is no automatic cancellation fee option
Response from Mangomint
Yay! We're happy that you're having a good experience using Mangomint 😊
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MangoMint is amazing
Reviewed on 2024/06/21
Pros
We recently started using Mangomint software at our spa, and we are absolutely thrilled with our experience so far. This software has significantly streamlined our operations, making both our staff and clients happier.
Cons
having different colour options for service catagories would be nice but not necessary
Reasons for Choosing Mangomint
they were horrible and it was a rough experienceSwitched From
PatientNowResponse from Mangomint
Thank you Roshan! We appreciate your kind words and feedback.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mango is awesome
Reviewed on 2024/03/11
I absolutely love it and simple easy to use and access
I absolutely love it and simple easy to use and access
Pros
Very simple compared to older systems that can be quite difficult
Cons
Just how sometimes the chip readers don’t read but it’s nothing that can’t be solved minor issues we can live through
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing customer service
Reviewed on 2024/10/13
It's been great! Amazing customer service.
It's been great! Amazing customer service.
Pros
Amazing customer service!! Beautiful front end design too.
Cons
It's pricey, but they all seem to be. I wish in the price we could do mass texts!
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional salon software and support
Reviewed on 2023/10/03
I have had no problems from Mangomint. Occasionally our I pad acts up. But they support us updating...
I have had no problems from Mangomint. Occasionally our I pad acts up. But they support us updating features on the I pad.
Pros
Integration is a huge factor for any salon. It was extremely easy and seamless
Cons
I would love for very simple " stock" forms to choose from. Client or model release forms. Chemical service forms. On a click and send basis. I have the ability to create my own, but no time and want them professionally worded.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
G’s Mangomint Experience
Reviewed on 2024/12/03
Very positive! Excellent tool with so many benefits, friendly and helpful staff, always there to...
Very positive! Excellent tool with so many benefits, friendly and helpful staff, always there to answer questions and help. Love the easy webinar videos.
Pros
The UI is super user friendly plus so many incredible features!
Cons
We had a very fast ramp up time but that was partially attributed to the Thanksgiving holiday. Even still, the Mangomint team was there to help us.