ALLDATA

4.1 (84)
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OEM automative repair and diagnostic software

Overall rating

4.1 /5
(84)
Value for Money
3.8/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
3.9/5

80%
recommended this app
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84 Reviews

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Mechanics Best Friend

Reviewed on 2019/03/28

Definitely helps make the job easier, especially when your a new tech and don't have experience on...

Definitely helps make the job easier, especially when your a new tech and don't have experience on a lot of different car makes and models.

Pros

I love the knowledge base it has for so many vehicles. I can't even begin to recount how many times I've had to refer to this when working on a car I never have before looking for torque specs or using wiring diagrams for tracing finding shorts and broken wiring.

Cons

The UI could use a little work but nothing major, was very quick to learn it but I feel it could still be easier because sometimes I have trouble finding a specific part location or R&R procedure.

Gary
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AUto Repair Information

Reviewed on 2018/09/19

The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring...

The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring diagrams. Everyone has THAT now. But with Alldata when you "click" on a wire in a circuit, it not only highlights that wire throught the whole circuit, it opens up ALL the other pages that wire is on. So you can print the WHOLE circuit without searching thru multiple windows. The user interface is different than S3000 and classic AllData Pro, but still has that same familiar feel. However the global search FINALLY works! In short I am really loving the newest version

Pros

The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring diagrams. Everyone has THAT now. But with Alldata when you "click" on a wire in a circuit, it not only highlights that wire throught the whole circuit, it opens up ALL the other pages that wire is on. So you can print the WHOLE circuit without searching thru multiple windows. The user interface is different than S3000 and classic AllData Pro, but still has that same familiar feel. However the global search FINALLY works! In shorrt I am really loving the newest version.

Cons

There was a short learning curve. Once I figured out to use the text box to let autofill take me where I wanted,.....

Michael
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Getting better every year

Reviewed on 2019/11/27

I find that you either love it or hate. I find it to be sufficient for what we need to do but at...

I find that you either love it or hate. I find it to be sufficient for what we need to do but at times it is found that labor times used will end up costing us labor hours due to the lower than normal posted times in the labor guide. However, the how to's and diagnosis help is great.

Pros

Ease of use, lay out and search options. Very easy to look up even complicated labor times and procedures.

Cons

Inconsistent labor times. We sometimes use a different labor guide because we find the labor times listed sometimes reflect only the warranty time and not the cash rate which is frustrating because some jobs can have a variance of 4-5 hours between alldata and the labor guides we have available to us. This is the case with most model year vehicles that have no been out for a minimum of 3+ years (i.e 2018 model vehicles have little to no labor ref right now on the platform)

Stephanie
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use for all

Reviewed on 2022/08/23

We are now using the ALLDATA system to scan vehicles as well as labour times and repair advice.

We are now using the ALLDATA system to scan vehicles as well as labour times and repair advice.

Pros

the ALLDATA software is easy to use, for our service advisor, the techs and our apprentice. It gives us all the information that we need on any vehicle, any year and ALLDATA keeps the information up to date. It gives us all the newest information as well as tech tips for repair . It has an extensive library of information on repairs, TSB, and practical information . One feature that is very useful in the technical reference section is an interchange with USA made vs Canadian made vehicles. ALLDATA has an integration feature that is extremely useful and time saving. I have it integrated in my Lankar Shop Management system . With this feature all of the information of the vehicle that I am working on is instantly seeded into the ALLDATA program . ALLDATA will them integrate the labour time and part pricing back into my work order.

Cons

integration was easy and my ALLDATA representative came into my shop to set things up and explain all of the features

John
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Look no further then here.

Reviewed on 2023/07/30

We use it daily and have for twelve years and that should speak volume!

We use it daily and have for twelve years and that should speak volume!

Pros

Alldata is a comprehensive and simple to use all in one tool that we have used now for 12 years and would refer it to anyone!

Cons

Customer service can be a little slow at times.

fred
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Do not use total waste of money

Reviewed on 2024/07/24

dont go here waste of time and money you can go on google and get better info

dont go here waste of time and money you can go on google and get better info

Pros

NOTHING and all employes lie about contract

Cons

big scam for a company employees tell you lies to get you signed up

Tonya
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ALLDATA for ALL things

Reviewed on 2023/07/05

Pros

ALLDATA is an amazing program. We used to have different programs for invoices, to look up info, now with AllData its easy, all in one program, saves, stores and keeps all of the information I need about customers, parts, orders, everything. So easy to use

Cons

The only con is the price, it is a bit expensive, but it does make things so much easier.

Elena
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Lots of Material to Use

Reviewed on 2018/03/13

Pros

For a vehicle store needing all the information about repairing a part in a car, this system really helps find the time it takes and a breakdown of the job. Great organization for the most part. Lots of parts available and systems to view in detail.

Cons

It could have more detail in some of the parts pages and easier ways to find parts that could be called different names.

Dan
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Makes vehicle repair easier for both techs and owner/operator

Reviewed on 2018/02/14

Pros

Instructional guidance is key to getting a car in and out for problematic diagnosis but that is where Alldata shines. Torque specs, fluid types and capacities, electric system flowcharts and schematics , just to name a few, all lend a hand to repair and Alldata has it.

Cons

Great software but expensive for us small shop operators..electrical schematics, while great to have for tracing wiring harnesses, are more "factory detailed" and can get a bit tricky to navigate sometimes. Some newer vehicles are also difficult to find info for on Alldata, but that could be vehicle manufacture fault of non info releasement.

Sarah
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very black and white system

Reviewed on 2019/03/20

It’s been very easy and good we are happy with the purchase just wish pricing was a bit better

It’s been very easy and good we are happy with the purchase just wish pricing was a bit better

Pros

It’s very black and white and straight forward not hard to navigate. The diagrams are a huge plus for our mechanics

Cons

I wish they’d offer more for the price you pay

Joe
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

one of the best tools if you own a repair facility

Reviewed on 2018/02/07

Being able to quickly access a hug database of everything i need to know to do repairs on any make...

Being able to quickly access a hug database of everything i need to know to do repairs on any make and model without having to waste time looking through a book or using trial and error

Pros

I love the deitailed step by step instruction it gives you to do anything from replacing brake calipers to full engine rebuilds. it gives you torque specs, fluid and capacity specs as well as speciality tools and procedures

Cons

some of the exploded diagram pictures are blurry or hard to understand. not all information is avaliable on every part of a vehicle. it doesnt have newest car information

Samantha
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All data review

Reviewed on 2023/07/19

I have lots of experience with all data and it has made being a service advisor much simpler.

I have lots of experience with all data and it has made being a service advisor much simpler.

Pros

All data is very easy to use and allows anyone in the automotive industry to look up parts, labor time, and removal and replacement processes.

Cons

I have not had any problems with this program. It is something I believe all dealers should use in their service departments.

Pablo
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great software for automotive shops

Reviewed on 2017/12/08

Diagnosing and repairing vehicles

Diagnosing and repairing vehicles

Pros

Easy to use for diagnosing problems with vehicles. The software offers step by step picture diagrams when fixing a vehicle.
The pricing for the hourly rates for labor is useful when giving quotes to customers.

Cons

The software is a little pricey to use, especially if you're a small shop owner. The software is not 100% accurate, but for the most part it works.

JERREE
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AllData my review

Reviewed on 2020/06/04

Accurate and quick search details when lo ok king for color codes of wiring so that I can find the...

Accurate and quick search details when lo ok king for color codes of wiring so that I can find the issue's I'm trying to fix.

Pros

Access to all make and model schematics. Details are fully explained and easy to understand.

Cons

No cons best software out there. No cons

Jason
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I’ve always used alldata and am familiar with it

Reviewed on 2022/12/06

Good. It’s always provided all my needs

Good. It’s always provided all my needs

Pros

I’ve been trained on it, I like shop key but refuse to buy anything snap on is involved with.

Cons

The wiring diagrams could be much better

David
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I have used Alldata for over 10 years

Reviewed on 2018/06/04

Help with servicing various vehicles

Help with servicing various vehicles

Pros

I am a what you call a "weekend warrior" as to say I work on cars on the weekends outside of my normal 40 hour a week job. When I run into an issue or find myself working on something I am unfamiliar with I turn to Alldata, they have all the information you need to service any vehicle you need to.

Cons

The worst thing about Alldata is the price, the software itself is great. For some of us that are trying to support a family on a single income the price is too high. I think they should have other options for using Alldata.

Ameen
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Owner

Reviewed on 2022/07/21

It's neutral You guys have your own pros and cons

It's neutral You guys have your own pros and cons

Pros

It's very easy to use. That's the only reason why I use it

Cons

Customer service sucks but tech support is very helpful

Jeff
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Alldata is a solid and informative proffessional platform that is easy to use and train on.

Reviewed on 2017/07/18

Labor estimating, factory instruction on parts replacement for my techs.

Labor estimating, factory instruction on parts replacement for my techs.

Pros

The best thing about AllData is the ease of navigation and full information base including troubleshooting & diagrams.

Celina
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Not the best information tool for automotive.

Reviewed on 2019/04/21

Pros

The program has clear images of the parts.

Cons

The program. Is not very organized, and the workflow is inefficient.

Ray
Ray
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Alldata Works

Reviewed on 2017/02/24

We use Alldata everyday to compliment our service repair business. Save valuable time and effort....

We use Alldata everyday to compliment our service repair business. Save valuable time and effort. Easy to use and search bulletins.

Pros

Ease of use web based

Cons

None

Kevin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Decent amount of information

Reviewed on 2017/06/12

Need diagrams, labor times etc. A must have in Automotive repair world.

Need diagrams, labor times etc. A must have in Automotive repair world.

Pros

Easy to use. Has invoicing set up that works well. Easy navigation for looking up wiring diagrams etc. Can print and save. Pretty much a nessacary tool for any repair shop.

Cons

Not enough info on certain makes of vehicles. Leaves one scratching his or her head. Has plenty of older car info. European car info seems to be a challenge.

Nelson
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Could & Should be better

Reviewed on 2014/07/31

We are a independent auto repair mechanical shop and we've been using ALLDATA Elite Management...

We are a independent auto repair mechanical shop and we've been using ALLDATA Elite Management Software for over 8 years.

PROS: Gives you labor times for jobs, Allows you to create canned specific and generic jobs, customer software tech and training support is very good.

CONS: You never own the management system (you lease it),
Search features on the program are very weak, even specific report searches are horrible, updates sometimes crashes your computer system, updates hardly ever improve the elite management system itself. Can't open more than one estimate at a time because you must close the estimate you are working on. History searches on specific shop jobs are hard to generate.

My advice, look elsewhere. ALLDATA has no interest in making the best repair management system for auto repair shops. I've been a loyal customer for over 8 years and little has been done to renovate their current management elite product. I HIGHLY recommend you look to BUY your own auto repair shop software.

Alldata is good for looking up semi-accuate repair info 50% of the time, and that is all.

Mariam
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes Diagnosis Easy

Reviewed on 2017/04/18

Compared to other repair programs we use, this one is so detailed in electrical diagrams and repair...

Compared to other repair programs we use, this one is so detailed in electrical diagrams and repair information.

Pros

Great Diagrams

Cons

Management Software

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Technicians prefer this program over computers, management software is on

Reviewed on 2018/03/30

Pros

My employees love how easy it is to find repair information, the wiring diagrams are phenomenal. Searching for anything is super easy!

Cons

The management software is not as user friendly as some of the competitors software. It does not have the same abilities to transfer and import information.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool for figuring out those hard to disassemble areas.

Reviewed on 2018/03/14

Great auto knowledge at your fingertips.

Great auto knowledge at your fingertips.

Pros

A world of knowledge at your fingertips. Shows you step by step how to disassemble parts on all kinds of makes and models.

Cons

Takes a little playing around with to figure out how to navigate the system. Pays off once the user figures it out though.