BrowserStack

4.6 (418)
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The modern test stack

Overall rating

4.6 /5
(418)
Value for Money
4.2/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

95%
recommended this app
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418 Reviews

Kalyan Sundar
Kalyan Sundar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One stop destination to make your life easier as a tester

Reviewed on 2024/09/27

I have used, BrowserStack live, automate, app live & app automate. this vast features at one place...

I have used, BrowserStack live, automate, app live & app automate. this vast features at one place is truly amazing. and then comes Percy which is just a cherry on top for a tester and as well as developers.

Pros

Mostly the features & the support BrowserStack provide is very impressive & seamless. Support for new devices & new OS versions makes my life as a tester easier.

Cons

Nothing as such, but faced a big lag while executing automation scripts. else all looks good.

Rakesh Kumar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Robust cross-browser testing software

Reviewed on 2024/08/28

My experience with BrowserStack has been quite positive overall. It stands out for its robust...

My experience with BrowserStack has been quite positive overall. It stands out for its robust cross-browser testing capabilities and the convenience of accessing real devices remotely. The platform’s interface is generally user-friendly, and it supports a wide range of browsers and operating systems, which is great for ensuring compatibility across different environments.

Pros

BrowserStack is a really handy tool for testing websites and apps across different devices and browsers. What I like most about it is its ability to provide real-time testing on actual devices rather than emulators. This can give you a much more accurate picture of how your site or app will perform in the wild. Plus, the ease of access to a wide range of devices and configurations can really streamline the development process and help catch issues early. Have you used BrowserStack yourself, or are you considering it for a project

Cons

One area where BrowserStack might have room for improvement is in the performance of its live testing feature. Sometimes, users report that the interaction can feel a bit laggy or slow, especially when dealing with high-traffic sites or complex application

Shay
Overall rating
  • Industry: Broadcast Media
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Shay Review

Reviewed on 2024/08/14

nice, i like the ui exceprt the video issues

nice, i like the ui exceprt the video issues

Pros

UI is very initiative, and ux us very sumple

Cons

performance especcialy on videos and controls buttons

Alternatives Considered

Applitools

Reasons for Switching to BrowserStack

loyalty and old habits, ease of use and my whole suit is based on
Jason
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great service, does what it promises

Reviewed on 2024/09/18

Overall positive, will continue to use in the future as needed.

Overall positive, will continue to use in the future as needed.

Pros

Accessibility, features, support. Great service, does what we needed. After exploring other options for live testing apps on varied devices, BrowserStack was the clear winner.

Cons

Pricing a little high for this service, but we only used limited features. Would be nice to have pay-as-you go for app testing services rather than monthly subscription.

Alternatives Considered

LambdaTest

Reasons for Switching to BrowserStack

Trust (number of users), pricing, ease of use, availability of different devices
Dinesh
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Browser Stack - The all-in-one testing solution

Reviewed on 2024/08/14

It is good so far.

Will be exploring Live, Automate, Test Management and other side of it.

It is good so far.

Will be exploring Live, Automate, Test Management and other side of it.

Pros

App Live and App Automate.

Will be exploring Live and Automate for WEB.

Cons

No such con to mention as such.

I would like the team to work on APP Performance Testing which can share App metrics(Device metrics like memory, cpu, battery etc) along with ui rendering time and api response times.

Alternatives Considered

LambdaTest

Reasons for Choosing BrowserStack

Slow Performance of SauceLabs. There were glitches and the Support was not good as well

Switched From

Sauce Labs

Reasons for Switching to BrowserStack

Due to Support and so far experience. Although the cost is on higher side if we compare, but we gave preference to Brand
Sian
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for quick access to multiple platforms for the team

Reviewed on 2024/09/12

It's great to be able to quickly get up an running with testing our code on whichever platform we...

It's great to be able to quickly get up an running with testing our code on whichever platform we need.

Pros

It's very easy to invite team members to the account to allow us to keep the flow of development and testing going in various browsers in both macOS and Windows.

Cons

We have 5 licenses, however 1 is always reserved for the account holder and 1 is always reserved for the admin. These 2 people rarely use this, so we really only have 3 usable licenses to share.

Alternatives Considered

TestComplete

Reasons for Switching to BrowserStack

BrowserStack allowed us to use it for free as our repository is open source. Plus it was very easy to use and rated highly in reviews.
Mani
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Its Best Tool For UI/UX testing, Compatibility and Accessibility Testing

Reviewed on 2024/06/18

I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester...

I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester and UI/UX tester.

Pros

Its very User Friendly. We can use all Current Windows and Mac OS with so many combination of resolution. And mostly all majorly used iOS and Android devices also available. Bug Raising we can take Screenshot and inbuild we can raise issues.

Cons

Some of the Features are not available in Browser Stack like Drag and Drop Functionality for Devices, Some of the Pointer functionality will not work in Browserstack.

Debasis
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best UI testing tool

Reviewed on 2024/08/20

My overall experience is good, and I recommend industry to use this product.

My overall experience is good, and I recommend industry to use this product.

Pros

It is a perfect application for web application testing. It has so many options. It is a one place solution.

Cons

Mobile application testing is little challenging as sometimes it is working perfectly on BrowserStack but not on real device. Also 2nd con what I observed is the pricing which is bit higher side.

Jason
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Former Client

Reviewed on 2024/08/27

Service was good. Responsiveness was good, but our time to keep the system running was very high.

Service was good. Responsiveness was good, but our time to keep the system running was very high.

Pros

It is a very mature system with a lot of powerful features.

Cons

Due to the age of the architecture, there are performance issues. And the approach requiring multiple IP addresses which needed to be white listed, and constantly changed were a major nuisance.

Alternatives Considered

Sauce Labs

Reasons for Switching to BrowserStack

technical issues. Also we left for LambdaTest for cost, efficiency and performance issues
Somnath
Overall rating
  • Industry: Broadcast Media
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just Awesome

Reviewed on 2024/09/05

Pros

Test Management
Low Code Automation
Cross Browser testing
Its very easy to use and we can get help anytime from Support team on any queries

Cons

We can still improve upon statuses mentioned in Test Management

Mandeep
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive testing solution for diverse requirements

Reviewed on 2024/08/14

My entire organization and I have found this software to be quite beneficial.

My entire organization and I have found this software to be quite beneficial.

Pros

I have been utilizing Browserstack for the past four years and have been consistently impressed with the comprehensive suite of modules it offers. The Live module, in particular, has proven to be an invaluable asset, enabling me to effectively address my clients' needs. Furthermore, the robust security measures implemented by Browserstack instill confidence in my clients, ensuring the utmost privacy and protection of sensitive data.

Cons

I have not yet identified any vulnerabilities yet.

Anis
Anis
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A must-have tool for QA teams

Reviewed on 2024/08/05

Extremely satisfied with the tool, it helps us ensure that our QA process is seamless.

Extremely satisfied with the tool, it helps us ensure that our QA process is seamless.

Pros

It's extremely easy to use, has variety of features, and most importantly almost all existing devices.

Cons

It would be an awesome adition if we could also get several instances of Linux OS.

Kartik
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Browserstack real devce testing results

Reviewed on 2024/06/05

Overall, my experience with BrowserStack has been very positive. Access to a variety of real...

Overall, my experience with BrowserStack has been very positive. Access to a variety of real devices has greatly improved my testing workflow, ensuring my applications work smoothly across different platforms. The setup was straightforward, and the support team has been responsive to my questions

Pros

What I liked most about BrowserStack is the ability to test on actual devices. The wide range of devices and browsers they offer ensures that I can catch issues that might only appear on specific setups. The interface is user-friendly, making it easy to navigate and run tests. Additionally, the performance is reliable, with minimal lag even when testing on high-demand devices.

Cons

The least favorable aspect of BrowserStack for me is the cost. It can get quite expensive, especially for small teams or individual developers. Also, sometimes the devices take a bit longer to become available during peak times, which can slow down the testing process.

Tobi
Tobi
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tobi's Review of BrowserStack

Reviewed on 2024/09/12

Using Browserstack has helped my development work greatly

Using Browserstack has helped my development work greatly

Pros

1) Vast variety of devices, major plus
2) User friendly UI
3) Easy way to upload binaries for testing

Cons

1) Most times, when I upload APKs, they dont run. Keep getting errors

Lisa
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent tool for manual browser testing

Reviewed on 2024/09/30

Positive; it helps my team to avoid mistakes and generally verify the high quality of our websites...

Positive; it helps my team to avoid mistakes and generally verify the high quality of our websites across devices.

Pros

Working as a developer at a large retailer, I use Browserstack almost daily to test our website changes (internal and external) across a wide range of devices. Browserstack is particularly useful compared to competitors because it has the widest range of actual devices (physical, not emulators), including many older devices.

Cons

Dev tools occasionally act strangely on iOS devices, cutting off elements in the Elements panel for example.

Nickol
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The best available tool for testing

Reviewed on 2024/06/04

Its been such a huge help on my daily testing, be it for web or apps

Its been such a huge help on my daily testing, be it for web or apps

Pros

- Several different devices available
- For the same device, different OS versions available
- Easy to switch between browsers/devices
- Live app testing
- Crossbrowser testing
- Devices comparison side by side
- Location settings
- Integration with different tools suck as Jira, Azure, etc which helps reporting
- Automation features

Cons

- Session timeout
- Gets slow if apps are too heavy
- Would like a more detailed/code oriented dev tools

Abhi
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent tool for cross browser and cross mobile testing

Reviewed on 2024/09/05

Pros

Easy to use, fast and excellent customer service. The QA, Dev, Product and UX teams all like this tool.

Cons

Not really anything, however it would be great to have an ability to choose a trial when needed and pause rather than a defined 1 week window.

Alternatives Considered

LambdaTest

Reasons for Choosing BrowserStack

Browserstack is faster and easier to use.

Switched From

Sauce Labs

Reasons for Switching to BrowserStack

Browserstack is faster and easier to use.
Sriram
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

BrowserStack - We can trust for Cross browser testing and it is Reliable testing platform

Reviewed on 2024/09/24

Overall Experience is Excellent! We no need to worry about the real device which we don't have. I...

Overall Experience is Excellent! We no need to worry about the real device which we don't have. I am so confident that we can rely on Browserstack!and there is no doubt on this.

Pros

1. We can able to enable the Developer tools to observe the failures in network calls.
For example: I am launching the web URL in Safari/Chrome Browser and for some reason, if it is getting failed means there I can able to enable the Developer tools and able to verify the failure calls.

2. We can able to do local testing by installing BrowserStackLocal.msi. There we can test our web applications in local also. I personally love this feature.

3. We can also do Accessibility testing. I have did this and it is working as expected.

4. We can able to do Selenium automation for browser validations. It gives confident to both QA and Dev about the application stability and also we can ensure that all functionalities are working fine as we do testing in REAL devices.

Cons

1. Sometimes we can slowness and rendering while we do testing.
2. I found some some difficulties in setting up the local setup while testing.

Niraj
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Comprehensive Cross-Browser and Mobile Testing Platform

Reviewed on 2024/08/07

Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and...

Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and mobile testing.

Pros

Extensive Browser and Device Coverage
Real Devices
Live Testing
Integrations

Gaurav
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BEST TOOL FOR CROSS BROWSER TESTING

Reviewed on 2024/08/21

I have been using BrowserStack for 4 years and it always helps me in productive work.

I have been using BrowserStack for 4 years and it always helps me in productive work.

Pros

It provides very accurate results as compared to real devices and is usable.

Cons

No cons felt till the date and highly recommended to everyone.

NAVRATTAN
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Comprehensive Cross-Platform Testing with Minor Performance Hiccups

Reviewed on 2024/08/21

Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensi...

Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensive solution for cross-browser and cross-platform testing, allowing for efficient testing on real devices. Despite these minor drawbacks, it remains a valuable tool for ensuring compatibility and reliability across different environments.

Pros

The ability to test across a wide range of devices, browsers, and platforms without needing physical hardware is what I liked most about BrowserStack.

Cons

some feature like debugging not works on all platforms

Naina
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why BrowserStack Became My Go-To Testing Tool

Reviewed on 2024/08/09

Pretty smooth experience , would like to explore more products as well

Pretty smooth experience , would like to explore more products as well

Pros

Increasing our device coverage as there are a lot of devices available which are mostly used by our customers , so we don't have to buy physical devices for our team anymore

Cons

The document link should be there. Example - Integration section should have steps how to proceed with the connection.

Davi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for Browserstack

Reviewed on 2024/09/26

My overall experience has been amazing, at least for a QA engineer, to have a device farm and be...

My overall experience has been amazing, at least for a QA engineer, to have a device farm and be capable of testing in a variety of devices to assure indeed the quality is awesome.

Pros

What I like is to be able to realize my QA testing in mutiple devices and different versions etc without having a hard time to get physical devices to do it, so Browserstack helps me a lot!

Cons

Input lag sometimes but this is common when it comes to streaming.

Nischal
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

User Experience

Reviewed on 2024/08/12

The experience with BS is not bad. But needs some improvements.
1. The device tier concept should...

The experience with BS is not bad. But needs some improvements.
1. The device tier concept should be removed or the latest versions should have more devices.
2. There should be a UI to view/download the builds from BS
3. The execution view should be more clean and rich. It is simple, All options are on the right and a video gets played on the left showing all locator's views on the left.

Pros

Execution on a real device. The pass % will be close to what experience the user will get.

Cons

Device tier concept while execution makes it a parallel session running a variable number of devices.

Ian
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It is becoming better with time.

Reviewed on 2024/09/10

I think that Test Management is a good tool that could use some improvement to become faster to use...

I think that Test Management is a good tool that could use some improvement to become faster to use on a daily routine of test cases creation.

Pros

The Test Runs are well done, organized and contains a lot of good data available to track the progress of the run.

Cons

There are some things that could be improved on Test Management, like a button for copying a test case to the same folder and the possibility to drag and drop folders to reorganize the structure. There is also a few bugs, like when you click on edit folder name and select the current name using the cursor and the pop up window closes.