BrowserStack Reviews
Overall rating
Filter by
Company size
Time used
418 Reviews
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One stop destination to make your life easier as a tester
Reviewed on 2024/09/27
I have used, BrowserStack live, automate, app live & app automate. this vast features at one place...
I have used, BrowserStack live, automate, app live & app automate. this vast features at one place is truly amazing. and then comes Percy which is just a cherry on top for a tester and as well as developers.
Pros
Mostly the features & the support BrowserStack provide is very impressive & seamless. Support for new devices & new OS versions makes my life as a tester easier.
Cons
Nothing as such, but faced a big lag while executing automation scripts. else all looks good.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Robust cross-browser testing software
Reviewed on 2024/08/28
My experience with BrowserStack has been quite positive overall. It stands out for its robust...
My experience with BrowserStack has been quite positive overall. It stands out for its robust cross-browser testing capabilities and the convenience of accessing real devices remotely. The platform’s interface is generally user-friendly, and it supports a wide range of browsers and operating systems, which is great for ensuring compatibility across different environments.
Pros
BrowserStack is a really handy tool for testing websites and apps across different devices and browsers. What I like most about it is its ability to provide real-time testing on actual devices rather than emulators. This can give you a much more accurate picture of how your site or app will perform in the wild. Plus, the ease of access to a wide range of devices and configurations can really streamline the development process and help catch issues early. Have you used BrowserStack yourself, or are you considering it for a project
Cons
One area where BrowserStack might have room for improvement is in the performance of its live testing feature. Sometimes, users report that the interaction can feel a bit laggy or slow, especially when dealing with high-traffic sites or complex application
- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Shay Review
Reviewed on 2024/08/14
nice, i like the ui exceprt the video issues
nice, i like the ui exceprt the video issues
Pros
UI is very initiative, and ux us very sumple
Cons
performance especcialy on videos and controls buttons
Alternatives Considered
ApplitoolsReasons for Switching to BrowserStack
loyalty and old habits, ease of use and my whole suit is based on- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great service, does what it promises
Reviewed on 2024/09/18
Overall positive, will continue to use in the future as needed.
Overall positive, will continue to use in the future as needed.
Pros
Accessibility, features, support. Great service, does what we needed. After exploring other options for live testing apps on varied devices, BrowserStack was the clear winner.
Cons
Pricing a little high for this service, but we only used limited features. Would be nice to have pay-as-you go for app testing services rather than monthly subscription.
Alternatives Considered
LambdaTestReasons for Switching to BrowserStack
Trust (number of users), pricing, ease of use, availability of different devices- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Browser Stack - The all-in-one testing solution
Reviewed on 2024/08/14
It is good so far.
Will be exploring Live, Automate, Test Management and other side of it.
It is good so far.
Will be exploring Live, Automate, Test Management and other side of it.
Pros
App Live and App Automate.
Will be exploring Live and Automate for WEB.
Cons
No such con to mention as such.
I would like the team to work on APP Performance Testing which can share App metrics(Device metrics like memory, cpu, battery etc) along with ui rendering time and api response times.
Alternatives Considered
LambdaTestReasons for Choosing BrowserStack
Slow Performance of SauceLabs. There were glitches and the Support was not good as wellSwitched From
Sauce LabsReasons for Switching to BrowserStack
Due to Support and so far experience. Although the cost is on higher side if we compare, but we gave preference to Brand- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for quick access to multiple platforms for the team
Reviewed on 2024/09/12
It's great to be able to quickly get up an running with testing our code on whichever platform we...
It's great to be able to quickly get up an running with testing our code on whichever platform we need.
Pros
It's very easy to invite team members to the account to allow us to keep the flow of development and testing going in various browsers in both macOS and Windows.
Cons
We have 5 licenses, however 1 is always reserved for the account holder and 1 is always reserved for the admin. These 2 people rarely use this, so we really only have 3 usable licenses to share.
Alternatives Considered
TestCompleteReasons for Switching to BrowserStack
BrowserStack allowed us to use it for free as our repository is open source. Plus it was very easy to use and rated highly in reviews.- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Its Best Tool For UI/UX testing, Compatibility and Accessibility Testing
Reviewed on 2024/06/18
I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester...
I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester and UI/UX tester.
Pros
Its very User Friendly. We can use all Current Windows and Mac OS with so many combination of resolution. And mostly all majorly used iOS and Android devices also available. Bug Raising we can take Screenshot and inbuild we can raise issues.
Cons
Some of the Features are not available in Browser Stack like Drag and Drop Functionality for Devices, Some of the Pointer functionality will not work in Browserstack.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best UI testing tool
Reviewed on 2024/08/20
My overall experience is good, and I recommend industry to use this product.
My overall experience is good, and I recommend industry to use this product.
Pros
It is a perfect application for web application testing. It has so many options. It is a one place solution.
Cons
Mobile application testing is little challenging as sometimes it is working perfectly on BrowserStack but not on real device. Also 2nd con what I observed is the pricing which is bit higher side.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Former Client
Reviewed on 2024/08/27
Service was good. Responsiveness was good, but our time to keep the system running was very high.
Service was good. Responsiveness was good, but our time to keep the system running was very high.
Pros
It is a very mature system with a lot of powerful features.
Cons
Due to the age of the architecture, there are performance issues. And the approach requiring multiple IP addresses which needed to be white listed, and constantly changed were a major nuisance.
Alternatives Considered
Sauce LabsReasons for Switching to BrowserStack
technical issues. Also we left for LambdaTest for cost, efficiency and performance issues- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just Awesome
Reviewed on 2024/09/05
Pros
Test Management
Low Code Automation
Cross Browser testing
Its very easy to use and we can get help anytime from Support team on any queries
Cons
We can still improve upon statuses mentioned in Test Management
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive testing solution for diverse requirements
Reviewed on 2024/08/14
My entire organization and I have found this software to be quite beneficial.
My entire organization and I have found this software to be quite beneficial.
Pros
I have been utilizing Browserstack for the past four years and have been consistently impressed with the comprehensive suite of modules it offers. The Live module, in particular, has proven to be an invaluable asset, enabling me to effectively address my clients' needs. Furthermore, the robust security measures implemented by Browserstack instill confidence in my clients, ensuring the utmost privacy and protection of sensitive data.
Cons
I have not yet identified any vulnerabilities yet.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
A must-have tool for QA teams
Reviewed on 2024/08/05
Extremely satisfied with the tool, it helps us ensure that our QA process is seamless.
Extremely satisfied with the tool, it helps us ensure that our QA process is seamless.
Pros
It's extremely easy to use, has variety of features, and most importantly almost all existing devices.
Cons
It would be an awesome adition if we could also get several instances of Linux OS.
- Industry: Leisure, Travel & Tourism
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Browserstack real devce testing results
Reviewed on 2024/06/05
Overall, my experience with BrowserStack has been very positive. Access to a variety of real...
Overall, my experience with BrowserStack has been very positive. Access to a variety of real devices has greatly improved my testing workflow, ensuring my applications work smoothly across different platforms. The setup was straightforward, and the support team has been responsive to my questions
Pros
What I liked most about BrowserStack is the ability to test on actual devices. The wide range of devices and browsers they offer ensures that I can catch issues that might only appear on specific setups. The interface is user-friendly, making it easy to navigate and run tests. Additionally, the performance is reliable, with minimal lag even when testing on high-demand devices.
Cons
The least favorable aspect of BrowserStack for me is the cost. It can get quite expensive, especially for small teams or individual developers. Also, sometimes the devices take a bit longer to become available during peak times, which can slow down the testing process.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tobi's Review of BrowserStack
Reviewed on 2024/09/12
Using Browserstack has helped my development work greatly
Using Browserstack has helped my development work greatly
Pros
1) Vast variety of devices, major plus
2) User friendly UI
3) Easy way to upload binaries for testing
Cons
1) Most times, when I upload APKs, they dont run. Keep getting errors
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent tool for manual browser testing
Reviewed on 2024/09/30
Positive; it helps my team to avoid mistakes and generally verify the high quality of our websites...
Positive; it helps my team to avoid mistakes and generally verify the high quality of our websites across devices.
Pros
Working as a developer at a large retailer, I use Browserstack almost daily to test our website changes (internal and external) across a wide range of devices. Browserstack is particularly useful compared to competitors because it has the widest range of actual devices (physical, not emulators), including many older devices.
Cons
Dev tools occasionally act strangely on iOS devices, cutting off elements in the Elements panel for example.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
The best available tool for testing
Reviewed on 2024/06/04
Its been such a huge help on my daily testing, be it for web or apps
Its been such a huge help on my daily testing, be it for web or apps
Pros
- Several different devices available
- For the same device, different OS versions available
- Easy to switch between browsers/devices
- Live app testing
- Crossbrowser testing
- Devices comparison side by side
- Location settings
- Integration with different tools suck as Jira, Azure, etc which helps reporting
- Automation features
Cons
- Session timeout
- Gets slow if apps are too heavy
- Would like a more detailed/code oriented dev tools
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent tool for cross browser and cross mobile testing
Reviewed on 2024/09/05
Pros
Easy to use, fast and excellent customer service. The QA, Dev, Product and UX teams all like this tool.
Cons
Not really anything, however it would be great to have an ability to choose a trial when needed and pause rather than a defined 1 week window.
Alternatives Considered
LambdaTestReasons for Choosing BrowserStack
Browserstack is faster and easier to use.Switched From
Sauce LabsReasons for Switching to BrowserStack
Browserstack is faster and easier to use.- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
BrowserStack - We can trust for Cross browser testing and it is Reliable testing platform
Reviewed on 2024/09/24
Overall Experience is Excellent! We no need to worry about the real device which we don't have. I...
Overall Experience is Excellent! We no need to worry about the real device which we don't have. I am so confident that we can rely on Browserstack!and there is no doubt on this.
Pros
1. We can able to enable the Developer tools to observe the failures in network calls.
For example: I am launching the web URL in Safari/Chrome Browser and for some reason, if it is getting failed means there I can able to enable the Developer tools and able to verify the failure calls.
2. We can able to do local testing by installing BrowserStackLocal.msi. There we can test our web applications in local also. I personally love this feature.
3. We can also do Accessibility testing. I have did this and it is working as expected.
4. We can able to do Selenium automation for browser validations. It gives confident to both QA and Dev about the application stability and also we can ensure that all functionalities are working fine as we do testing in REAL devices.
Cons
1. Sometimes we can slowness and rendering while we do testing.
2. I found some some difficulties in setting up the local setup while testing.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Comprehensive Cross-Browser and Mobile Testing Platform
Reviewed on 2024/08/07
Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and...
Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and mobile testing.
Pros
Extensive Browser and Device Coverage
Real Devices
Live Testing
Integrations
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BEST TOOL FOR CROSS BROWSER TESTING
Reviewed on 2024/08/21
I have been using BrowserStack for 4 years and it always helps me in productive work.
I have been using BrowserStack for 4 years and it always helps me in productive work.
Pros
It provides very accurate results as compared to real devices and is usable.
Cons
No cons felt till the date and highly recommended to everyone.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive Cross-Platform Testing with Minor Performance Hiccups
Reviewed on 2024/08/21
Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensi...
Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensive solution for cross-browser and cross-platform testing, allowing for efficient testing on real devices. Despite these minor drawbacks, it remains a valuable tool for ensuring compatibility and reliability across different environments.
Pros
The ability to test across a wide range of devices, browsers, and platforms without needing physical hardware is what I liked most about BrowserStack.
Cons
some feature like debugging not works on all platforms
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why BrowserStack Became My Go-To Testing Tool
Reviewed on 2024/08/09
Pretty smooth experience , would like to explore more products as well
Pretty smooth experience , would like to explore more products as well
Pros
Increasing our device coverage as there are a lot of devices available which are mostly used by our customers , so we don't have to buy physical devices for our team anymore
Cons
The document link should be there. Example - Integration section should have steps how to proceed with the connection.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review for Browserstack
Reviewed on 2024/09/26
My overall experience has been amazing, at least for a QA engineer, to have a device farm and be...
My overall experience has been amazing, at least for a QA engineer, to have a device farm and be capable of testing in a variety of devices to assure indeed the quality is awesome.
Pros
What I like is to be able to realize my QA testing in mutiple devices and different versions etc without having a hard time to get physical devices to do it, so Browserstack helps me a lot!
Cons
Input lag sometimes but this is common when it comes to streaming.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User Experience
Reviewed on 2024/08/12
The experience with BS is not bad. But needs some improvements.
1. The device tier concept should...
The experience with BS is not bad. But needs some improvements.
1. The device tier concept should be removed or the latest versions should have more devices.
2. There should be a UI to view/download the builds from BS
3. The execution view should be more clean and rich. It is simple, All options are on the right and a video gets played on the left showing all locator's views on the left.
Pros
Execution on a real device. The pass % will be close to what experience the user will get.
Cons
Device tier concept while execution makes it a parallel session running a variable number of devices.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It is becoming better with time.
Reviewed on 2024/09/10
I think that Test Management is a good tool that could use some improvement to become faster to use...
I think that Test Management is a good tool that could use some improvement to become faster to use on a daily routine of test cases creation.
Pros
The Test Runs are well done, organized and contains a lot of good data available to track the progress of the run.
Cons
There are some things that could be improved on Test Management, like a button for copying a test case to the same folder and the possibility to drag and drop folders to reorganize the structure. There is also a few bugs, like when you click on edit folder name and select the current name using the cursor and the pop up window closes.