ZoomInfo Sales Reviews

What is not a pro of this tool! it has everything!! I'm able to find all my contacts for a business and everything I need to know about them. Helping my closing right when talking to new clients.

There are no cons with this platform, this tool is amazing for sales teams to get more new clients, and able to see what they are looking to buy.

As I use it to find correct data for prospecting or simply enriching existing contacts -helps understand the organizations hierarchy and look up targeted contacts in targeted roles. Love the buyer intent tool, that shows if any companies are researching your software, and allows focusing on targeted outreach.

Have found that it's not the best for prospecting outside of US. EMEA & APAC data is not so widely available.

The platform is relatively easy-to-use. The contact information provided is generally accurate.

The system is pricey for what you get. The intent indication is not that good.

It just works!from intent, through to insight, through to finding contact details and automation, the process works smoothly and accurately.it's always in my first few software choices when building a stack

pricing is a hassle - just show me the real price instead of teasing with something that's going to drop by 40% anyway.more credits are always useful, and different payment terms for startups would be appreciated when trying to bootstrap

Use it every day! Invaluable information for sales prospecting

Missing important data such as org chart data. Similar companies info

ZoomInfo is a great platform to generate new leads and explore CSuite contacts

Sometimes the contacts are NOT correct. They can be from other companies or the data does not populate correctly

Contactable prospects via mobile and or valid email addresses

Cost is a critical consideration and licensing costs are quite pricey

- User friendly- Good lead enrichment- Good customer support

The contact information isn't always accurate but it works for 90% of the time

Great way to get connected with potential customers via email, call, or location visits.

TONS of out of date information. This site is database driven instead of AI, so it required constant maintenence, which doesnt seem to be getting done. I call so many places and staff members no longer work there, or wrong email/phone information.

Good to get contacts from a company and you can expand your book of business

Sometimes the info is too old from pople that is no

Contains probably 80%+ records that have email address and/or direct dials. It is way more accurate than the data offered by other providers. Their accuracy is in line for what it should be, especially in today`s economy with unemployment being so low, and employee churn being so high. Despite these factors, I`d say their overall data accuracy is easily north of 70 - 75%, even with the above-mentioned data decay (which exists no matter what vendor you consider).

One other tool that helps to narrow down the list of contacts in a larger organization, is to search with filter to find only recently verified contacts.

It`s a little pricey, but there`s a lot of value too. The only other criticism is that unless you pay for a large number of "points" (contact that you can download in bulk) you are relegated to copy and paste at the individual level. It`s a bit cumbersome (by design), but I have used it as-is for years, without the additional credits.

Nothing. They can't deliver the data they sell.

Zoominfo promises high data quality but it is very poor. Everything is possible in the sales process. After signing the contract, they do not live up to their promises at all and threaten legal action etc. even though they are fully aware that they cannot deliver what they have sold. Their onboarding employee said " we know that the dataquality in Europe is poor due to GDPR", but still they promise 95% correct data.

not a bad but very expensive .

Them not letting you know at purchase that it will auto renew without notice. Customer service person [sensitive content hidden] not helpful during this process and demanding

Zoominfo SalesOs It's got plenty of features like, contact and account search along with that Formcomplete which is my fav feature, it will reduce the form fields to only email and once the for submitted by leads it do the email matching and once that email matches with the Zoominfo database it will push additional information from DB to connect CRM or Mark Automation tool

Sometimes it takes more time to show results

Ease to identify and qualify leads which are truly actionable and result in conversations that lead to true sales.

Have to toggle to HubSpot for some of our other sales needs so it isn't a one stop sales shop for us but the qualification of leads is worth the extra applications.

This is a great resource for accessing data and enriching leads for an organisation. Basic info such as Competitive landscape, industry, latest trends, revenue, etc.. provide a really good source of information for research.

Sometimes leads data/contact info is outdated. This needs to be worked upon

Its ease of connectivity & sharing data with other tools, for example, LinkedIn SaleNavigator, Salesforce, Stepstone etc.
An option to add or edit info as per need, multiple ways to reach out targeted contacts and accounts.
User friendly, even a first time user can work effeciantly & effectively.
List matching & cleaning options, bulk verification within clicks.

In my opinion the scrolling through option while using multiple tools, like Linkedin SalesNavigtor should be little different or more improved.

The platform has been a major contributor to developing new prospects that fit our ICP guidelines, including revenue, employee count, and technology infrastructure. It has also assisted me in collecting as much information for prospecting new contacts within an organization. Integrating with Salesforce was incredibly straight forward, and I personally like the chrome extension. It allows me to look up a contact in Zoom without having to leave a LinkedIn profile.

One of the key issues I have noticed is the level of accuracy with the data shared on a particular contact. In many cases, the contact would no longer be with an organization associated with ZoomInfo. There have been instances where the contact may have left the company more than a year ago, and ZoomInfo still doesn't have the updated information. The level of detail in the data is incredible, but it's less accurate than what I remember when I first started using the platform.