Yardi Breeze Reviews

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273 Reviews

- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Yardi Breeze!
Reviewed on 2024/04/18
My overall experience is great! I love everything about the software and feel incredibly lucky as a...
My overall experience is great! I love everything about the software and feel incredibly lucky as a small operator to not have to settle for bad software while we grow. Yardi was there for unit 1 and they will be my ride or die software for unit 1,000 and beyond.
Pros
I love how easy the platform is to use and the support we get from chat. I talk to chat all the time and they are friendly, efficient and helpful every time.
It's powerful!
Cons
Adding an application or roommate to an existing profile can be cumbersome.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No other software I would rather use
Reviewed on 2024/07/30
Getting set up was a bit of a challenge as we are privately owned and do not have a management...
Getting set up was a bit of a challenge as we are privately owned and do not have a management company to do this for us. The first lady who helped us gave a lot of "not sure" answers causing us to have to redo some tedious work but that is expected when switching softwares and setting up the coding, etc. After the initial set up, it has been overall good! I love that we can directly message the helpdesk instead of always having to submit a ticket and waiting 2 weeks. Navigating Breeze is so easy and simple. It's basically like switching from an android to an iphone. EASY!
Pros
I have worked with Yardi products for about 10 years. I have used multiple software's within Yardi and Breeze is the most simple one of them all. As it does lack some of the more detailed things Yardi Voyager had, overall I enjoy using Breeze the most because of how user friendly it is and the daily use is a "breeze".
Cons
The lack of detailed reports, being able to search residents in the search bar and it not specifying if they are current, past, notice. It only shows their name and you have to click on each one to see which is the current or past resident. The checkscan app is sometimes frustrating but it could be worse!
Alternatives Considered
AppFolio Property ManagerReasons for Choosing Yardi Breeze
Because Quickbooks is not made for property management. Working in the industry for this long, I was able to get the [sensitive content hidden] to invest in an actual property software and Yardi was my first pick.Switched From
QuickBooks DesktopReasons for Switching to Yardi Breeze
AppFolio isn't bad and pricing is also good but it does NOT offer what Breeze does. In my opinion AppFolio is great for house rentals and small properties but not for a 222 apartment community.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Not user friendly
Reviewed on 2024/07/30
There are things we used to be able to do on Yardi Genesis that we can't do on Breeze so it makes...
There are things we used to be able to do on Yardi Genesis that we can't do on Breeze so it makes it very frustrating.
There are some features that are very nice.
Pros
Vendor ledgers show every property.
You can do a Vendor check to every property at once.
Cons
not being able to make changes to an invoice before paying, you have to delete and re-enter.
the rent rolls don't appear in order by property, they show by building number.
can't create a lease expiration report that also shows the SF of the property. (would like options)
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great accounting software for our team!
Reviewed on 2024/12/05
Overall, we appreciate the platform, and use it for all of our accounting and financial reporting...
Overall, we appreciate the platform, and use it for all of our accounting and financial reporting on properties that we manage.
Pros
Yardi is great for tracking accounting across our entire team. Duplicated work is eliminated with the user-friendly interface.
Cons
The system did take a few months to get used to, but once we had everyone onboarded the user experience is great.
Alternatives Considered
MRI Commercial ManagementReasons for Switching to Yardi Breeze
Our peer network of partners recommended Yardi.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User Review
Reviewed on 2024/07/30
Set up was really time consuming and not user friendly. it took much longer than promised. ...
Set up was really time consuming and not user friendly. it took much longer than promised. Customer service is difficult as there is no one point of contact and we get "this is not my department often" . Once set up and running, the system is easy to use (for recurring tasks) and stable.
Pros
Once the system is installed and you are used to it, it is functional and you need to work hard to make mistakes.
Cons
The customer service staff is helpful, but too often the chat is closed and then by the time they get back with an answer, it is a day or more later, and I am onto other things. Also the bill pay entries are inconsistent, and i need to make many adjustments to information proliferated by the scan /AI/Yardi team.
Reasons for Choosing Yardi Breeze
we needed more a specialized Real Estate Product.Switched From
QuickBooks OnlineReasons for Switching to Yardi Breeze
strength and ease of use- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply the BEST!
Reviewed on 2024/09/17
Yardi Breeze has been a lifesaver for us. We switched from another software company recently and...
Yardi Breeze has been a lifesaver for us. We switched from another software company recently and the transition was exceptionally smooth. We are now in the process of setting up our website with Yardi and it's also going very smoothly. There are many property management software companies on the market and they all claim to be the best. They are constantly striving to improve. However, Yardi IS the best. The mere fact that I am writing this review is an indication about how much they care about their clients and their experience with the product. I strongly recommend them for all your property management needs...you won't regret it!
Pros
The BEST part is the unparalleled client support! We receive responses typically within minutes, but the longest a response has taken has been 48 hours. This is because additional research was needed. We appreciate that a LIVE person (not a bot) is available to assist us. They are always friendly, professional, and responsive.
Cons
There are some minor issues with the flow of information that could be modified to provide ease of use. But I use the feedback button to report these and if they are able to address them, they usually do. I had a recent issue with addresses not appearing on the statements and they made it happen. There are instances where it's impossible to change the "flow" of information because it's linked to other functionalities, and they explain that to us. They actually listen to the client's needs and this distinguishes Yardi from the rest.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Yardi Breeze is a Breeze
Reviewed on 2024/08/06
The site, data entry, and system is overall very user friendly. Once you use and your amazing...
The site, data entry, and system is overall very user friendly. Once you use and your amazing customer service reps help you through it, the name very much suits the process. Yardi is a Breeze.
Pros
Overall I have encountered very helpful and patient customer service representatives. These days this is very hard to find. I appreciate the patience and the thorough follow ups and chats.
Cons
I wish their was an easier way to get rid of a balance without having to enter journal entries to offset them. Transferring the deposit when they move internally from one unit to another, gets complicated as well.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Creating Time and Efficiency
Reviewed on 2024/09/16
Yardi Breeze Premier has been a game-changer for our property management. Its intuitive interface...
Yardi Breeze Premier has been a game-changer for our property management. Its intuitive interface and comprehensive features—such as tenant tracking, online rent payments, and maintenance management—are easy to use and have streamlined our operations. The mobile app allows us to manage tasks on the go, and automated notifications have improved efficiency. Excellent customer support has been a major plus. Overall, Yardi Breeze Premier has significantly enhanced our property management experience.
Pros
Reducing administrative burden bulk tenant communication.
Accounting functionality - easy to provide quarterly updates to investors
Reporting tools - great to keep track of occupancy and financial performance
Cons
Limited 3rd party software integration.
Reasons for Switching to Yardi Breeze
Industry standard. The ability to grow into a larger portfolio without having to change software. I like that updated the features of the software is a focus. I like that Yardi takes user input seriously.- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Breeze is wonderful!
Reviewed on 2024/06/19
We are a small boutique real estate firm so we cannot justify the cost of the much more powerful...
We are a small boutique real estate firm so we cannot justify the cost of the much more powerful Yardi products (Voyager). Breeze does 99% of what we need to do and is so incredibly user friendly that it really does not require any significant training, the help function is smart so if you need to look at the user guide it automatically points you to the relevant parts depending on what screen you are on in Breeze. The only downfall is the CAM reconciliation is very basic and will only work for small mom and pop leases, large corporate leases with controllables/uncontrollable expenses, caps and base years can theoretically be done but requires so much manipulation its just easier to do it manually in excel.
Pros
Much more user friendly and easy to learn without bulky training manuals or guides. Previously used Voyager and this is much more user friendly.
Cons
Not as powerful as Voyager when it comes to CAM reconciliations. Complicated national tenant reconciliations are impossible in Breeze so we have had to continue reconciling manually in Excel.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Straightforward and intuitive software
Reviewed on 2024/08/13
Overall we have been happy with the user friendly interface and straighforward day to day processing
Overall we have been happy with the user friendly interface and straighforward day to day processing
Pros
We have been very happy with the Breeze product - easy to navigate and use day to day. Reporting is also clear and flexible.
Cons
Some of the setup/background changes is not available to users and we must rely on submitting service tickets -
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this Software
Reviewed on 2024/04/17
It has been great. I am a 20+ year Yardi customer and I try to move everyone to this product.
It has been great. I am a 20+ year Yardi customer and I try to move everyone to this product.
Pros
I used Yardi voyager for years and this is a slimmed down version that is more affordable. All the bells and whistles are still there.
Cons
the inability to complete credit card reconciliations, similar to the bank recs needs to get added to this software.
Reasons for Choosing Yardi Breeze
Smaller properties and affordability played a big role in moving to the Breeze product.Switched From
Yardi VoyagerReasons for Switching to Yardi Breeze
The minimum pricing option and the familiarity with the Yardi products swayed me to stay, but the product is so good, why would I use another. Having the amazing accounting software package integrated with the management software is how all software's should work.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Review 4/17/24
Reviewed on 2024/04/17
I personally have been fine with the new software, however it has been very difficult cleaning up...
I personally have been fine with the new software, however it has been very difficult cleaning up all the mistakes made in the beginning because of lack of training before we went live.
Pros
Yardi Breeze has the capabilities of keeping track of tenants and maintenance while in the field.
Cons
The transition training from the old version was very lacking. We did not learn how to do alot of the transactions until after the errors caused accounting issues.
Reasons for Choosing Yardi Breeze
Online access was very important. Being able to check tenants information while out in the field.Switched From
Yardi VoyagerReasons for Switching to Yardi Breeze
We were guaranteed an easy transition from Yardi Genesis and our staff knew Yardi software already.- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Good if you are a PRO! Not for mom-and-pop landlords
Reviewed on 2024/08/06
I am going to start using TurboTenant. It's free since I own less than 10 doors. Way more...
I am going to start using TurboTenant. It's free since I own less than 10 doors. Way more user-friendly and over-the-phone assistance.
Pros
What I like most about Yardi Breeze is that my tenants can pay online and pay in cash with their WIPS system. Maintenance requests can be submitted on the app as well.
Cons
not user-friendly, and reporting and interface are not landlord-friendly.
Alternatives Considered
TurboTenantReasons for Switching to Yardi Breeze
i am switching to another provider because yardi breeze is too expensive and not easy to use- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Yardi Breeze Premier
Reviewed on 2024/06/20
My overall experience with Breeze has been great.
My overall experience with Breeze has been great.
Pros
Breeze Premier is very user-friendly. You can easily navigate your way around the product.
Cons
The inability to change a payable, journal entry, and other transactions in the same month. Breeze is not really geared towards commercial real estate.
Alternatives Considered
AppFolio Property ManagerReasons for Switching to Yardi Breeze
Familiarity with using Breeze. I have used Yardi Products since 2008.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Yardi Breeze Review
Reviewed on 2024/08/06
Yardi breeze has been fine to work with. If I had to choose between Yardi Breeze platform and Yardi...
Yardi breeze has been fine to work with. If I had to choose between Yardi Breeze platform and Yardi Voyager, I would choose Voyager.
Pros
Yardi Breeze is very user friendly to use. It is in my opinion alot less complex than Yardi Voyager.
Cons
Yardi Voyager is more complex but gives you more options, which I would prefer.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Accountant
Reviewed on 2024/12/09
My Experience with Yardi Over all the functions that we use are very good, team of Yardi very help...
My Experience with Yardi Over all the functions that we use are very good, team of Yardi very help full when chatting for any issue to resolve, Entering invoices Accounts payable, Accounts receivable, ACH Process,
Pros
My Experience with Yardi Over all the functions that we use are very good, team of Yardi very help full when chatting for any issue to resolve, Entering invoices Accounts payable, Accounts receivable, ACH Process, Most like is quick chat to resolve any issue that we come across.
Cons
Only thing I don't like is moving payment from one unit to another within the property don't allow to pick correct unit owner, only same unit keep showing under drop down menu for to re-apply, have to go thru manual process to take care. Hope see this issue resolved soon.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Yardi Breeze Overall Review
Reviewed on 2024/07/30
Overall, I find that Yardi Breeze has made my life as a Property Manager much easier however,...
Overall, I find that Yardi Breeze has made my life as a Property Manager much easier however, again, at times, the accounting aspect of this product is subpar. Additionally, support is hit or miss, especially should you need support with the accounting side of this product.
Pros
Yardi Breeze makes tracking day to day activity with tenants and vendors a sinch! With just a few clicks you are able to access entire tenant history, communications and other critical information.
Cons
My team has found that making changes on the accounting side of this product to be a redundant and time consuming. If you are coming from Quickbooks, you may find the accounting end of this product as a challenge.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yardi Breeze Review
Reviewed on 2024/12/11
Overall, we have had a very positive experience with Yardi Breeze. We have the total control of our...
Overall, we have had a very positive experience with Yardi Breeze. We have the total control of our leasing and financial data for each property in one place. The ability to log in anywhere through the web-based portal makes our team more efficient.
Pros
Yardi Breeze gives us the control over our tenant data & financial data in one place. Making it easy to run different reports for performance metric analysis.
Cons
The financial reporting doesn't have comparable financial statement reporting.
- Industry: Commercial Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Yardi Breeze is a refreshing breeze!
Reviewed on 2024/07/30
We have had many competitors trying to switch to their systems, including sending us gift basket...
We have had many competitors trying to switch to their systems, including sending us gift basket and goodies! But we are very satisfied with Yardi Breeze and have no intensions of converting!
Pros
The ease of usage and how it applies to our company in all aspects of functionality
Cons
After a payable is entered, not all items are able to be edited: Property and the Amount
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Feedback & Chat Support
Reviewed on 2024/12/05
Overall, my experience has been good! When I do get to chat with support, they are generally very...
Overall, my experience has been good! When I do get to chat with support, they are generally very helpful.
Pros
I would say end-of-month activities have been more streamlined with some of the updates that were made.
Cons
It would be interesting to have a platform to correspond with other Yardi users to pull common suggestions together to be able to submit to support. I've left feedback once before, but I'm unsure how realistic it is to address just one person's feedback.
It would also be nice to know when chat support is available and when it is not. More often than not, in the last couple months I've been prompted to send an email as opposed to being able to chat with a live agent.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2024/04/18
Pros
- User friendly interface
- Availability of customer support
- Wide range of functions available
- payment processing is stellar
Cons
- Electronic signature of documents not available
- Tenant screening too expensive
- marketing does not integrate with regional MLS / real estate board, no co-operation with realtors (best to have a realtor/broker portal for marketing)
- no open API for add on functions
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Nice Product
Reviewed on 2024/12/05
Very good. The support team quickly responds to our needs. Nice online support resources.
Very good. The support team quickly responds to our needs. Nice online support resources.
Pros
Ease of use, great mobile app. Nice, clear interface and presentation. The mobile app is great for bill approvals and for our field staff.
Cons
Have had occasional data bugs pop up, but Yardi has addressed them.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yardi, makes work easy!
Reviewed on 2024/12/16
Yardi makes work life easy. This platform is perfect for small investors who need to keep their...
Yardi makes work life easy. This platform is perfect for small investors who need to keep their records organized while offering online payment options for their tenants.
Pros
Yardi is a great management tool to keep track of expenses, rent and workorders.
Cons
That tenants have to contact management when they have a rent cafe concern. I feel like tenants should be able to engage with the rent cafe team.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Chat Features is the Real Hero!
Reviewed on 2024/04/17
Pros
I was immediately impressed with how user-friendly Yardi is. The website and even the app are so easy to navigate. The chat feature located at the bottom of the screen makes this program better than any other software I have used. The ability to easily connect with Yardi and get assistance on any issue is invaluable.
Cons
Deleting an item is too easy. Some items should have a warning pop-up to notify the user that deleting this item may cause permanent changes. Deleting an item that may alter financial statements, for example.
- Industry: Commercial Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall Great Software
Reviewed on 2024/08/13
Breeze serves its purpose and is pretty efficient.
Breeze serves its purpose and is pretty efficient.
Pros
The wide range of services provided makes the job easier by eliminating the need for multiple software's.
Cons
The reports could be better. I would love to see them more customizable