VSight Remote Reviews

VSight Remote

Augmented reality (AR) tools for remote assistance

Overall rating

4,9 /5
(11)
Value for Money
5/5
Features
4,9/5
Ease of Use
4,7/5
Customer Support
5/5

100%
recommended this app
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11 Reviews

Louis
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vsight saved our overseas technical support!

Reviewed on 2021/04/06

When collaborating with overseas partners for technical intervention, there's often a challenge...

When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.

Pros

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

Cons

None. This application met our every needs for remote technical support.

Oğuz
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast, Easy and Flexible

Reviewed on 2021/02/10

It decreases travel costs, decrease problem solving time and eliminates misunderstandings.

It decreases travel costs, decrease problem solving time and eliminates misunderstandings.

Pros

This is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.

Cons

CAD data integration may be an asset to add.

Doruk
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Impression

Reviewed on 2022/07/29

Pros

Very flexible and practical to use. AR+ feature, image collaboration, translate option are positive side

Cons

None. Satisfied as package. Proved it is quality

Dima
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

VSight helped us solve long-lasting maintenance issues

Reviewed on 2020/12/24

Pros

With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.

Cons

IMO the product would benefit after having a touch of experienced designer here and there

Response from VSight

Thanks for your valuable review!

Deniz
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

my remote assistant

Reviewed on 2021/02/10

It's a software that is as simple to use as a basic application but does serious work. I had...

It's a software that is as simple to use as a basic application but does serious work. I had experience working with someone who was abroad on a piece, it was great.

Pros

Working on 3D Model in software,
Using the AR + feature,
Language option

Cons

I wish there were more icon options in the standard.

Eduard
Overall rating
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Surprised how stable the product is.

Reviewed on 2020/12/15

If you compare with most competitors it’s a really service, response and hight quality solution for...

If you compare with most competitors it’s a really service, response and hight quality solution for enterprises

Pros

Easy of use, stability, no bugs, quick responses, easy onboarding, unique features.

Cons

Design. Guys doing well and always improve so not much to say here.

Response from VSight

Thanks for your valuable review!

Edi
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

VSight

Reviewed on 2022/07/29

Pros

Excellent support from VSight on setting up. Easily integrated to our business
Ease of use.
Security.
Robustness.

Cons

Overall nothing. I would like to have more integrations with other softwares.

Mustafa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect Solution for Remote Work

Reviewed on 2020/08/11

Pros

Its instant translation feature really works very well in remote assistance services. We preferred this product for its large and powerful abilities.

Cons

There are lots of abilities and we used most of them.

Response from VSight

Thanks for your valuable review!

Fatih
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helply Software

Reviewed on 2022/07/29

Pros

It is very easy to use and help us to remote our service support for customers.

Cons

Internet connection quality is effect on using software.

Furkan
Overall rating
  • Industry: Machinery
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

About the experience

Reviewed on 2022/07/29

It's very useful.

It's very useful.

Pros

Image quality and system interface in video call

Cons

It should have teamviewer and whatsapp integration.

Miguel
Miguel
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Uso remoto

Reviewed on 2023/01/29

Pros

Permite realizar reuniones remotas con rapidez, seguridad y facilidad. Esto permite a las empresas conectarse con sus equipos de forma rápida y eficiente, reduciendo el tiempo de inactividad y permitiendo a los equipos trabajar más productivamente.

Cons

En ocasiones es difícil de usar. En ocasiones la aplicación no se sincroniza con el dispositivo, lo que dificulta su uso. Además, la aplicación no es tan intuitiva