Degoo

3.4 (44)
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Artificial intelligence-enabled cloud storage software

Overall rating

3.4 /5
(44)
Value for Money
3.4/5
Features
3.2/5
Ease of Use
3.5/5
Customer Support
2.6/5

55%
recommended this app
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44 Reviews

Arnold
Arnold
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent way to keep files encrypted online

Reviewed on 2019/02/17

Pros

Ease of use. Can access files on mutiple devices. Encrypted files are kept separated in their own password protected section.

Cons

Unable to view encrypted files. Yet encrypted photos are displayed on the front page "timeline".

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Reccomend Degoo

Reviewed on 2024/01/23

Pros

Free plan, organisation, moments, all other offers

Cons

Nothing, everythings works as one wishes.

Veronica
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Big disappointment

Reviewed on 2024/07/11

Was good when it started until l upgraded to get more storage on the monthly plan.

Was good when it started until l upgraded to get more storage on the monthly plan.

Pros

The ease of storage even on phone change..can back up from different phones.

Cons

What they promised wasn't delivered.
Even with monthly payments after subscribing to a pro plan, they still stopped the subscription and l have lost all photos. Several emails to them as well as post to their online support still access could not be granted to previous account and despite the daily back ups, all photos saved for more than 2 years are just gone. Is that really cloud storage ???????
Don't trust them sorely and have a back up plan to saving your photos or else you will get a shock when you lose memories saved on photos and no help or answers when you need it.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Affordable and easy to use mobile backup app

Reviewed on 2022/04/01

Pros

It works for backing up my downloaded and screenshot images but I have a hidden folder in my mobile and the images I transfer to that folder do not get backed up to Degoo. The only way I can back them up is by backing them up before moving those photos to a hidden folder in my phone.
You can have peace of mind as do not need to manually backup your images and videos anymore.
I like that it auto backups my images which I have set on when the phone is charging.
They have a generous free plan, which has ads but if you watch ads you get additional storage as rewards. You can get the pro plan when you need more space which is also affordable.

Cons

They can improve the view of moments and gallery to be able to reduce the size of the image displayed as per one’s preference.
I can go to my connected device and access my backed up photos from there but there is no option as yet to filter my photos for a particular device in the Degoo Gallery view. The only option available to sort in Degoo gallery are newest or oldest.

Antonio Bete
Antonio Bete
Overall rating
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Ndt

Reviewed on 2023/02/17

It help me a lot to find my hold pictures in the system

It help me a lot to find my hold pictures in the system

Pros

It make me feeling good and safe for use

Cons

For me the software is very good and safe for use

Anand
Anand
Overall rating
  • Industry: Import & Export
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Beware. Stay Away from Degoo. Terminating Account without any Logic

Reviewed on 2023/02/26

PATHETIC. Terminated my account because just 1 file which I upload violate their terms & condition....

PATHETIC. Terminated my account because just 1 file which I upload violate their terms & condition. " File name: Re_ Deepak Jalan (we are the Disney and Starbucks supplier).eml ".eml is Outlook extension for email files & they deleted all my data after rejecting my "Appeal"That means you cannot even backup email communication on Degoo ?" what is the use of using such service ?Another thing I was thinking was Degoo going through my files on their server ? For me it was fine as it was email communication but what about other people who are uploading their personal files, photos etc ? Would you want your pictures to be viewed by them or some creepy person having access of your file???

Pros

I purchased a Lifetime Membership of Degoo since it was promising me one time investment for giving me a huge data storage capability. Cloud Storage like google drive, dropbox, one drive etc. charge you every month based on the plan you are on while Degoo was promising one time payment for lifetime Access.

Cons

Degoo is known for Terminating Lifetime Accounts. I saw people ranting about his on their social media accounts but little did I know & made a mistake of purchasing an account with Degoo. Upload speed is good but Download speed is pathetic. Either server will become unresponsive after sometime or you will get Slooooooooooow speed until "Server will become unresponsive" AGAIN.Customer Care Service is Myth. Almost 15 days and I haven't received any response from Degoo Support.

Verified Reviewer
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

One of the worst user experiences I've had in my entire life.

Reviewed on 2022/03/01

The worst possible. Read my CONS field.

The worst possible. Read my CONS field.

Pros

I can't find a pro. Maybe neutral points, but I won't waste my time. And I had the paid plan, which by the way I'm canceling after this review. So maybe I'll calm down after wasting so much time and energy.

After all, if the supplier doesn't care about their product in the customer journey, why should I?

Cons

A LOT of cons!
- The interface is polluted;
- Many buttons overlap (and I have 3 iPhones of different versions);
- They don't have support. I mean, it's worse: they have "support" but don't return ever (and it wasn't just me. I read several reviews saying that they have this problem);
- It's not intuitive at all;
- It's barely customizable (always remembering that I have the paid version. So should be better);

Anyway, the list is long. The complexity of its use is surreal.

Aaa, and yes, I am picky. And while I use Google Drive for my business in general (Degoo's idea was to manage media files), to make contextualization even easier, Dropbox would be the Ferrari of cloud tools. The Degoo? Think of the worst car of the worst brand in your country. And I say it with great tranquility because I test and eventually use practically all the main tools on the market. I know their competition.

Stellan
Stellan
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I paid for 5 years and all my files have been wiped out, AVOID THESE CLOWNS!

Reviewed on 2020/09/08

They are pure and simple theives

They are pure and simple theives

Pros

Degoo is a complete scam, your files are not safe.

They have sent emails to many people that they have scanned files and find some content infringing copyright. A few files were listed. They threatened to terminate my account if the were files not removed (these files did not even exist on my computer).

Its total waste of time, money and your memories. DO NOT TRUST THESE CLOWNS. Your personal data is not secure and may be shared with other companies. They are scanning your files breaching privacy.
Remove this crappy fraud cloud storage degoo.

Cons

They steal your money and wipe your files

Pradipta
Pradipta
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The faster cloud backup

Reviewed on 2018/10/16

Pros

Speed of data upload and simplicity of desktop software.

Cons

Simple interface.Data recovery process is easy.

Verified Reviewer
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

A good cloud service with mid app

Reviewed on 2021/12/12

Pros

It has a very good plans and prices.
And Also a very interesting option ... Lifetime license

Cons

The software has to be improved ... The search option does not support a lot of combinations of words ... Not easy to search files

Binoy
Overall rating
  • Industry: Medical Practice
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best free options for backing up personal files and one of the cheapest for larger...

Reviewed on 2020/11/11

I'd say it was excellent when there was no size limit. Even now it's probably the best for photos...

I'd say it was excellent when there was no size limit. Even now it's probably the best for photos and videos. But try not to upload anything with a name that could have copyright issues like a Christmas song.

Pros

What I like most about this is that tons of free storage is offered for free and you can earn more storage by watching ads (the best option), installing and playing some games (it's not recommended).
You get a syncing app for your pc or a degoo app for your mobile device and you can set it up to automatically upload your photos and videos. There's an option to optimize storage which is quite helpful as well.
You can earn upto 750MB for watching a single ad which is enough for a 4k video shot from your phone, but you can only upload 512MB/file.
But unlike Mega which forces you to purchase premium plans once you lose your hard earned space, degoo lets you keep your files. And you don't lose the storage you earned once.
For people who need more storage, degoo offers premium plans with no upload size limit or download size limit with TBs of storage for a very low price, and you could find coupons offered by different sites which would let you earn further discounts.

Cons

What I hate most about degoo? Well. They change their policy quite easily. When I first started using degoo, there was no upload size limit for any file. Then they reduced it to 512MB. There was no download/streaming size limit for your own files.
They increased the space earned by watching each ad from 100MB to 750MB, but added restrictions to the size of the uploaded file and the size of the file that could be streamed.
Not a big problem if you upload only small files or cut the videos into parts or format it to smaller size. But some people might not like it.
You should avoid uploading music covers or naming your files after songs that are famous, else the bot would send you warning on copyright infringement. You are allowed to challenge this only once. Even people with premium membership have got this problem and some of them didn't even upload any songs/videos with names that could have such copyright. I uploaded a Christmas song that we had played for the church and got a warning and challenged the same to avoid account deletion.

Nicole
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A Wonderful Free Giant Cloud until you lose your phone and mis-read the fine print(s)!! BEWARE!

Reviewed on 2020/04/17

I have gotten ABSOLUTELY NO RESPONSE WHATSOEVER to any of my emails about this to Degoo Customer...

I have gotten ABSOLUTELY NO RESPONSE WHATSOEVER to any of my emails about this to Degoo Customer Service, even when my emails said drastic things like "this year I lost my entire family" or "I lost my son and these are my only videos and pictures of my only child and I can no longer have children," etc. I also included screenshots of the instructions detailing how often I must log in or access my account in order to keep my files saved, and thoroughly.

Pros

Originally, I was recommending Degoo to everyone! I got SO MUCH SPACE, for FREE, and honestly I was using it primarily as a way to store all of my personal photos and videos of my only child, some of which were very large files. Since I mostly used my phone, I didn't realize there was such a problem accessing my stored files through pc. I think you can't... but this may have changed by now. I loved how it was written everywhere that my stuff would be forever stored, as long as I checked in once or twice a year. DONE!

Cons

Hard times came and I was mugged and have been smartphoneless for a few months now, so one day I decided to check in to Degoo and try to locate a few specific videos through my PC, only to find IT HAD ALL BEEN ERASED!! Even though I had read and followed the directions in the fine print of how often to check in to ensure saving my files, I failed to notice there was ADDITIONAL, seemingly CONFLICTING fine print saying it had to be accessed once every 3 months?! I still fail to understand how both sets of instructions can simultaneously be true. I also noted the app has to be installed and running... or something to that effect, which is bad news if you are needing space, ONE OF THE BIG REASONS WE USE CLOUDS, RIGHT??

Thierry
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 2.0 /10

Good deal, but very minimal basic features

Reviewed on 2022/10/24

Since the beginning, the speed was never good for me (I'm located in Belgium, Europe). But my goal...

Since the beginning, the speed was never good for me (I'm located in Belgium, Europe). But my goal was only to have a copy of my personal/private family videos, so if I lose my disk drive, I won't lose everything. Unfortunately, a few month ago, I discovered that approximately 80% of the videos were gone without any reason. So I've started to upload them again with the same old tool that I always kept on my computer, but with a speed of 3/4Mbps I could only upload about 40% of my videos after a few month... (The total folder of all my videos is around 1TB big). I know that the bandwidth is not a problem with my Internet speed or computer, because on the same computer I can upload to Google Drive, Polar Backup or iDrive at the maximum of my Internet upload speed...

Pros

When I bought it I could have a great lifetime plan of 10TB for a very competitive cheap price.

Cons

The tool I was using to upload automatically a folder from my pc doesn't exist anymore and is now, way too slow to be still used, unfortunately. I wouldn't buy this plan these days knowing that this tool is not available anymore.

Alternatives Considered

Google Drive

Reasons for Switching to Degoo

No, it was the first product I bought
Mathieu
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good solution for storage

Reviewed on 2020/03/18

I use Degoo daily on PC and Android, I have never used the secure folder yet.
I mainly use it to...

I use Degoo daily on PC and Android, I have never used the secure folder yet.
I mainly use it to store data which I need from time to time.
I think that it more useful than having backup hard drives.

Pros

One of the essentials that I wanted was the ability to access my information anywhere. Degoo allows access to information both on your PC / MAC and on your phone as long as you have an Internet connection.
Possibility to encrypt a file in the interface (double security).
Backup on all your devices, Degoo offers software to make automatic backup of your data.

Cons

Sometimes the transfer speed can be a little bit slow, but the development team has to work to optimize this point.
The user interface has also changed a lot in the last 2 months.
The support may be a little slow, but I have always had an answer to my questions.

Shannon
Overall rating
  • Industry: Fine Art
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Degoo storage

Reviewed on 2022/12/02

It's been a breeze to use, and save things that are major to save in my company, customer service...

It's been a breeze to use, and save things that are major to save in my company, customer service is great helpful and gets back to you right away.

Pros

I like how you can earn free more storage daily, beyond what you already get, that you can load photos, documents, video, and more

Cons

That to upload videos you have to pay for that service, it should be free to a point after that you pay

Lucio
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

File storage for a good price, but with ads even on premium accounts.

Reviewed on 2022/07/27

Pros

They offer a storage service for a great price.

Cons

They show full-screen ads, which block the app for a few seconds, even on premium accounts, making browsing between files slow and difficult.

Support does not work. They never respond to emails.

They do not have 2-step authentication.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Degoo Review for Management Consulting

Reviewed on 2022/07/23

Already described in the box: What did you like most about this software?

Already described in the box: What did you like most about this software?

Pros

In the Management Consulting Business I have to store and update voluminous project data for my clients. To store the data with Degoo gives me the following advantages: do not have to store these data on my hard disk which runs faster, I do not have the risk to loose my data due to a possible head crash or possible mishandling and I do no have to perform lengthy back ups.

Cons

From my point of view there is no deficiency in this software.

Verified Reviewer
Overall rating
  • Industry: Information Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Only for small uploads

Reviewed on 2022/10/25

As a private user with a big library Degoo is perfecto to store my books. Being able to download...

As a private user with a big library Degoo is perfecto to store my books. Being able to download them to my book reader is great

Pros

The space available is huge and if you download the app you can increase it.

Cons

The max upload for free users is to small and the subscription i expensive

gladstone
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Degoo experience

Reviewed on 2021/08/13

Degoo is perfect for me it allows me while im travelling to have internet plus its storage and...

Degoo is perfect for me it allows me while im travelling to have internet plus its storage and security features works well in protecting users from malware and viruses its software interfaces well with other softwares and that too is a plus .

Pros

Degoo features cloud storage for your devices and allowing you to store your contents its 100Gb is one of the pluses i must say. To all users as youre given enough space to store your pics which gives your device the advantage to not overloading your internal storage .plus Degoo wifi is great for users that wants to use the internet and be unseen this is another plus for the developers .Degoo software works well .its speed is fast and connectivity is great .allowing the user to be satisfied with the service from its software at present i have recommended Degoo to alot persons i come into contact with and i have gotten good feed back of the users that i tell about the software and they love it .I boast about this software as it works well anyone using Degoo will have a satifying experience.

Cons

Presently i have no problem with this software it runs smoothly with my device and my pc at home when im on the go Degoo is my choice of software .

Alexander
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

high cloud storage capacity

Reviewed on 2019/12/04

Cloud storage and backup tool with ample initial space and no cost.

Cloud storage and backup tool with ample initial space and no cost.

Pros

• Differential free amount of storage bigger than the competition.
• Easy use and usability.
• Increased storage when referring friends or viewing videos in android app.
• Online chat for support.
• No limitation for computers and mobile phones connected to the same account.

Cons

• Slow to upload files.
• View files and download computer installation only.
• You cannot back up all data and download directly to your computer.

Elisa
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Storage Solution

Reviewed on 2020/02/13

Overall Degoo is great and a good value for the money. I have a great place to store things in a...

Overall Degoo is great and a good value for the money. I have a great place to store things in a cloud service, but I do feel they have a bit of room for growth with the app and upload speeds.

Pros

This is a great cloud storage solution, really simple to set up and easy to use. The mobile app is geared towards photo storage, but I've found that I can store just about anything I needed to backup on the web version.

Cons

For me at least, the mobile app is really hard to navigate. It seems that you cant just search through specific folders and locate files, but rather only through uploads by date. It would be great if the ability to search through folders was added since you can add through folders on the web is a wonderful plus. Also the uploading speed can be extremely slow at times (and it isn't my internet as I've done speed tests).

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good, easy and cheap

Reviewed on 2022/11/27

Pros

Huge space and fast serversApp is using good spce

Cons

I was not able to tag Informationen to the files

Ric
Ric
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use cloud backup

Reviewed on 2017/10/29

Pros

Very generous cloud storage space, you set up the auto backup function and it does the rest with minimal hassle. Earn free space by watching advertising videos

Cons

I've noticed that some photos get lost. Also the backup sometimes gets stuck at 98 percent for some reason.

Patch
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

3TB Lifetime storage from Degoo

Reviewed on 2018/05/15

Pros

Value for money and the speed at which uploads operate, on my internet it utilises 90% of the upload bandwidth.

Cons

They do not currently have an ios app but they do plan to release one in the near future. Also you cant brows your files via a browser, it can only be done in the app.

Kongkan
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Free cloud storage is always good!

Reviewed on 2019/05/25

Pros

This app offers free 100GB for new account, so good for people who looking for free cloud storage. Fast upload and download. Easy user interface.

Cons

If it has automatic photo upload would be great!