Meevo

4.4 (262)
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Leading all-in-one salon & spa management software solution

Overall rating

4.4 /5
(262)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.6/5

85%
recommended this app
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262 Reviews

Natasha Noel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Software Out There & Getting Better!

Reviewed on 2019/03/26

I've used SO many different online booking programs... Front Desk, Full Slate, Booker, Mindbody,...

I've used SO many different online booking programs... Front Desk, Full Slate, Booker, Mindbody, GenBook (just to name a few) and Meevo have been the most reliable so far. Since switching to Meevo, our online booking went from maybe 5 a week to nearly 10 a day. The membership capabilities are awesome and I truly appreciate how much they're improving the software with each update. They listen to ideas from their users and it shows in the product. It is software made by a company that not only understands the industry but also understands the importance of good programming!

Pros

I love the online booking experience for our guests. Booking multiple services, being able to add themselves to the waitlist and even booking for multiple guests is awesome. The capabilities within the membership are unmatched. Being able to swap and transfer packages with ease is amazing!

Cons

I know they're working on adding more features, so I know this is temporary, but I miss having eGift and the very detailed client selection tool that Millennium used to have (now it is a basic marketing export). Also, some of the reports don't always seem very accurate.

Tarina
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Feedback From Team

Reviewed on 2024/03/14

Overall it's been decent. I am hoping with updates that this will get batter.

Overall it's been decent. I am hoping with updates that this will get batter.

Pros

I LOVE the reporting features. This is awesome!!

Cons

The layout could be better to make the other features seamless. We have to do a lot of clicking and this could be more functional.
There isn't a way to categorize on the screen.

Alternatives Considered

Clover

Reasons for Choosing Meevo

Heard good things about Meevo and wanted to try it.

Reasons for Switching to Meevo

Heard good things and wanted to try it out.

Response from Millennium Systems International

Thanks for the review, Tarina! We're happy to hear you love the reporting features within Meevo!

Brianna
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Neutral

Reviewed on 2019/06/18

Overall, because of the price, I am pleased but slightly underwhelmed. I have used another software...

Overall, because of the price, I am pleased but slightly underwhelmed. I have used another software for nine years, so this is not my first booking software. I expected the reports to be better than what I'm used to, not worse. I'm disappointed that there is no app.

Pros

Price, scheduler, being able to cut, paste & copy. Individualized training.

Cons

Meevo2 needs an app! Mobile is not enough. Convo bar is useless, if you don't type the prompt in exactly as it's supposed to be then nothing will come up. What's the point of having it if you need a list of what you're supposed to type in to get where you want to go? Reports are terrible, not intuitive at all and not helpful even when you do find a report that kind of fits your need. Can't search for reports. No retention report (the most important report there is). Transaction history is confusing. Clients can have positive and negative balances at the same time. I hate that clients can see from your receipt if you change the price of a service. They see what it should have been or would have been. if you have to void a transaction that had a service then it doesn't actually uncheck out the appointment book part. So you have to rebook the appointment to check it out the correct way which makes the payroll skewed. I don't like that you can't check out an appointment from yesterday, that's a problem because you have to rebook the appointment on the current day and the old appointment looks like a no-show. You should at least be able to move the old appointment to the current-day. I would like an appointment view that has each stylists week on one screen instead of having each stylist by day and the whole week displayed. I want to be able to click on the day and see all the stylists just for that day just like I can click on a person's name and see their entire week.

Alternatives Considered

Vagaro

Reasons for Choosing Meevo

Price

Switched From

Mindbody

Reasons for Switching to Meevo

Cheaper than mindbody, more features than vagaro. Seemingly better bookkeeping than vagaro but not as good as mindbody.
Mary Beth
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meevo is the Best Salon Software currently on the market.

Reviewed on 2024/10/15

I have used Meevo with 3 different businesses. I have found it to be easy to use, answers to...

I have used Meevo with 3 different businesses. I have found it to be easy to use, answers to questions are easily found and support from Meevo is always good.

Pros

Covers all the bases for running an appointment based business. Training and set up are well done. Support is great. Meevo continues to improve itself. We have two businesses in one location and it keeps track of clients and appointments very well.

Cons

I don't have anything at this point. Meevo addresses concerns very well.

Response from Millennium Systems International

We're thrilled that our software has been such a valuable asset to your businesses, Mary Beth. Your continued support over the years is much appreciated!

Lisa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Meevo is worth it

Reviewed on 2024/03/14

Overall switching to Meevo was a good decision and makes the daily work flow run more smoothly.

Overall switching to Meevo was a good decision and makes the daily work flow run more smoothly.

Pros

I love how my stylists get notifications when a client checks in. I like that there are many integrations that can be added. The customer service is great!

Cons

The transition to integrate Tippy and Meevo Pay were a little rocky.

Response from Millennium Systems International

Glad to hear that Meevo makes your daily work flow run smoothly, Lisa!

Hailee
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meevo Review from a salon and medical spa!

Reviewed on 2024/03/18

Pros

The details! You can really customize Meevo to be whatever you want it to be.

Cons

The reports are not as detailed as the software and we have a hard time pulling specific numbers.

Response from Millennium Systems International

Happy to hear you're enjoying Meevo and its customizations in your salon and medical spa, Hailee!

Michelle
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Worth the investment!

Reviewed on 2024/03/14

Easy for staff to learn and use. Even for our non technical staff.

Easy for staff to learn and use. Even for our non technical staff.

Pros

Customizable to suit your salons needs/preferences.

Cons

Not being able to edit a transaction after its closed. Have to void and make a new ticket.

Response from Millennium Systems International

We're glad to hear that Meevo was easy for your staff to learn how to use and that you're enjoying the customizations, Michelle!

Kelly Jo
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meevo School

Reviewed on 2024/03/14

We are all very satisfied with the change to Meevo and the support along the way has been great!!

We are all very satisfied with the change to Meevo and the support along the way has been great!!

Pros

I love being able to be paperless and having the ability to do so many different things in one place

Cons

The set up was very intensive but worth it.

Alternatives Considered

Clovers

Reasons for Choosing Meevo

To be able to collect information and have it all in one place and the ease of use

Switched From

OneDrive

Reasons for Switching to Meevo

All the things that could be done in one place

Response from Millennium Systems International

Thanks Kelly Jo! We love hearing how Meevo has helped you go paperless and impacted your school's success!

Ellen
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good system

Reviewed on 2024/03/14

Easy to use, easy to see and customize. Enjoy that the confirmations are automatic

Easy to use, easy to see and customize. Enjoy that the confirmations are automatic

Pros

Scheduling is easy and we like the ease of being able to customize each appointment

Cons

Not being able to completely change a transaction! Occasionally we have to void and redo the whole transaction..

Response from Millennium Systems International

Thanks for the review, Ellen! We're happy to hear scheduling is easy with Meevo and that you enjoy the appointment customization.

Brianne
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 2024/03/14

Meevo customer service is very helpful and quick to resolve issues. Overall it is such an easy...

Meevo customer service is very helpful and quick to resolve issues. Overall it is such an easy system to use. I like that is is really dialed in to our industry.

Pros

We have used other online systems and Meevo is so easy. Guided walk through steps, great reporting system.

Cons

I wish they had a built in referral program, not a points system.

Response from Millennium Systems International

It's great to hear that Meevo is easy to use and helps you with reporting, Brianne! Our team is always here when you need us!

Leah
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

consistently the best scheduling and POS

Reviewed on 2023/08/01

Pros

I migrated from Millennium to Meevo 2 in 2019. The support team and customer assistance with Meevo is second to none and the [sensitive content hidden] is always personally involved in the betterment of this company via their social media platforms. When you talk about ease of integration, usability, and customer-facing challenges, there is no other product that will offer every option needed at this cost.

Cons

Updates coming out regularly puts a calm to most concerns because we know that the company is hearing our feedback and working with us to make a platform that is as superior as possible. The two most consistent and pervasive concerns are the Employee Schedule layout and Inventory. Employee Schedules are unnecessarily challenging due to the layout of the calendar. Every other calendar utilizes a standard Sunday-Saturday, Left to Right system. Meevo's calendar is sideways and vertical, making scheduling limited resources less than ideal when you have to scroll to the opposite end at the right of schedules to see if you've missed anyone, then scroll back to the names on the left, then hope that you have remembered everything properly because during that time the screen to the right will have frozen and you won't be able to see those employees again until you exit and reenter. Honestly, this is hot keys are all I miss about Millennium. I sincerely hope there are updates to the Employee Schedule soon.Inventory is a the second concern. It seems as if inventory is not always accurately reflected, regardless of Supply Usage, PO receival, etc. This is not a repeatable issue as it is intermittent.

Alternatives Considered

Vagaro, Phorest, GlossGenius and SalonBiz

Reasons for Switching to Meevo

Reports! We live and die by our numbers. Meevo has the most robust reporting of any other similar product, hands down.

Response from Millennium Systems International

We're glad to hear how much you love Meevo and how the robust reporting helps you run business, Leah!

Melissa
Overall rating
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customizable and Customer Focused

Reviewed on 2024/03/19

Pros

Meevo has many options and abilities to customize the software to the business. I appreciate the branding opportunities and the way you can update and adjust so many features.

Cons

I wish they allowed you better marketing options with email. It seems difficult and frustrating that they say Meevo brings over the guests to market to but its not that easy to do.

Response from Millennium Systems International

We're thrilled you love Meevo's customization, Melissa!

christie
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Meevo-a busy salon's friend

Reviewed on 2024/03/26

Great tool to have in a bust salon-for the most part user friendly. More importantly, customer...

Great tool to have in a bust salon-for the most part user friendly. More importantly, customer service is GREAT! When I need help, they are there to assist in a professional polite manner.

Pros

Meevo is very easy to use for its appointment book and client data base. I is very easy to find information and pull from for marketing.

Cons

Reports can be a bit more user friendly-better explanations, easier to find.

Response from Millennium Systems International

Glad to hear Meevo helps you run your busy salon, Christie! Our team is always here when you need us!

Glori
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Meevo is a secret weapon for accurate medical spa retail sales and and analysis.

Reviewed on 2024/03/23

Exceptionally responsive to us (their customer).

Exceptionally responsive to us (their customer).

Pros

Cost of set up and monthly fee. Opportunity for add-ons. MEEVO pay Transaction fees and streamlined process, data analysis, retail and customer focused. They get it.

Cons

Would like it to add EMR for small purely medical spa practices.

Response from Millennium Systems International

Thanks for the feedback, Glori. WE're glad Meevo has helped you manage your med spa easily and accurately. We appreciate your support!

KIMBERLY
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Happy with Meevo!

Reviewed on 2024/03/22

Pros

Very easy system to learn and use. The transition from our old system to Meevo was pretty easy.

Cons

Emma Marketing. It can be easy but it usually gives me a hard time. Not a fan

Response from Millennium Systems International

Happy you're a part of the Meevo Family, Kimberly! Don't forget to check out the Meevo Academy if you ever have any questions.

Molly
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Meevo for salons

Reviewed on 2023/08/23

The reports are great and are so helpful when assisting with goal setting and budgeting.

The reports are great and are so helpful when assisting with goal setting and budgeting.

Pros

I like that the system is customizable and easy to grasp. The onboarding can be daunting and it's helpful to get as much hands on practice time before launching. It's nice that the clients are able to book online at their convenience and that they are reminded of future upcoming appointments.

Cons

I did not have a great on-boarding experience. I think my person was new as they weren't able to answer a lot of my non-cookie cutter questions. I do think that being pared with a different specialist would have prevented that.

Alternatives Considered

Vagaro

Reasons for Choosing Meevo

The Reporting on Square was sub-par.

Switched From

Square Point of Sale

Reasons for Switching to Meevo

I chose it for the reporting options

Response from Millennium Systems International

We're glad to hear your salon loves Meevo's customization and finds it easy to use! If you ever have any questions reach out to our team, we're here to help!

Shelly
Overall rating
  • Industry: Cosmetics
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meevo review

Reviewed on 2024/03/15

It is average, so many things I would do differently

It is average, so many things I would do differently

Pros

Online bookings are able to see from your phone

Cons

Too many steps to get anywhere, from fonts to get to your day it’s too much

Response from Millennium Systems International

Thank you for the feedback, Shelly. We're always interested in hearing how we can make Meevo even better, so please submit any ideas in our 'Ideas Portal' within Meevo.

John
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome software for our application

Reviewed on 2024/03/14

I own a Energy enhancement center and I find Meevo to be very versatile in my application

I own a Energy enhancement center and I find Meevo to be very versatile in my application

Pros

the CS team is almost always available and they helped with setupi and helping me when I need it

Cons

The customer login and scheduling could use some work

Response from Millennium Systems International

Thanks for the kind words, John! We love to hear that our team is exceeding expectations!

Kirk
Overall rating
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meevo Salon/Spa Software is amazing!

Reviewed on 2023/07/21

Pros

The software is simple to use, easy to train new staff, extensive reporting, well organized, and regularly being updated and improved based upon user feedback. Tech support is responsive, thorough, and very knowledgeable. We've been a user of prior versions of Meevo (Millennium, Harms Software Solutions) for nearly 25 years. Software has always been functional and very stable. Cloud-based Meevo is easy to use on a variety of mobile devices and has simplified business management from any location. Staff access to their books from their cell phones has created a sense of control for our team and in turn improved service provider retention.

Cons

Simplify the activity log by removing unneeded data.

Response from Millennium Systems International

Thank you for being such a loyal customer, Kirk! We love hearing how Meevo helps you run your business with its ease of use, extensive reporting, and mobile capabilities. Our team is always here to help.

Kenna
Overall rating
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meevo covers it all

Reviewed on 2023/08/01

Pros

As previously mentioned, Meevo is such a user friendly application. When the days are busy and there's a lot going on- it's nice to have a system that works with you and helps make the day go a little smoother. We also REALLY appreciate the customer support when it's needed; Someone always answers the phone or will follow up with a call back.

Cons

This is such a minor thing, but we do wish there was a 'Last client used' option. This would be helpful for rebooking, printing reports, etc.

Response from Millennium Systems International

Thanks for the kind words Kenna. We're glad Meevo makes your day-to-day smoother!

Jennifer
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer service is amazing!

Reviewed on 2023/05/21

I have been with Meevo since the launch of Meevo 2 and with Millennium before that- the company...

I have been with Meevo since the launch of Meevo 2 and with Millennium before that- the company doesn't settle for just ok, they constantly listen to their users to make improvements that are requested.

Pros

A detailed POS system is amazing for a business ess but when you have support staff, sales staff, and [sensitive content hidden] who responsive and honestly cares about your business succeeding is the extra push an owner/manager enjoys!

Cons

That I don't have enough time in my day to use all the reports Meevo offers!

Response from Millennium Systems International

Thank you for your loyalty and kind words, Jennifer! It's great to hear you find so much value in Meevo's reporting.

Tracy
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

help for a esthetician educator

Reviewed on 2023/06/13

i love the ease of the whole program, so i give you a big way to go

i love the ease of the whole program, so i give you a big way to go

Pros

I love this system because i am a little older and its very easy to use this system

Cons

I just with there was more ways to keep track of the students rebooks, retail sales, no shows, referrals

Response from Millennium Systems International

We're happy you find Meevo easy to use, Tracy. Thanks for the great review!

Anna
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2023/05/19

Very good always helpful

Very good always helpful

Pros

Does EVERYTHING a salon owners needs as far a tracking

Cons

On line booking just doesn’t work for us due to the time elements we allot

Response from Millennium Systems International

We love hearing that Meevo helps you track your business as a salon owner, Anna!

Lindsey
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software for Salons!

Reviewed on 2023/05/12

Best system I’ve used so far!

Best system I’ve used so far!

Pros

The reports are so helpful and detailed saving a ton of time!

Cons

Inventory is a little difficult and blocked time off is still counting towards hours

Response from Millennium Systems International

We're happy to hear you find Meevo's reports so helpful, Lindsey! Our support team is available by phone, email, or chat if you need help mastering inventory.

Missy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Robust CRM for salon/spa businesses

Reviewed on 2023/05/15

Checking out, booking appointments and keeping track of inventory has never been easier for us -...

Checking out, booking appointments and keeping track of inventory has never been easier for us - utilizing Meevo to the fullest is one of the end goals here at the spa and every day, we find out different things that Meevo can do and we are very happy with it

Pros

What I like most about Meevo is that it is cloud based and everyone can access it remotely.

Cons

There really isn't anything that I dislike about Meevo

Response from Millennium Systems International

We love hearing that Meevo helps you with remote access, booking appointments, tracking inventory, and reaching your goals, Missy!