Winpharm Reviews

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157 Reviews
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Pharmacy Software
Reviewed on 2023/11/14
Pros
Winpharm is great and easy to use, the system works great and processes medications with ease on a daily basis.
Cons
I have no cons I can think of, great software, great people behind the software.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Datascan review
Reviewed on 2023/11/14
Excellent. Their staff is steady. They stay on top of the most current industry requirements
Excellent. Their staff is steady. They stay on top of the most current industry requirements
Pros
I love the customer service team. Problems are few and they are solved quickly
Cons
I wouldn’t be using them for 36 years if I had any major complaints
Response from Datascan Pharmacy Software
Thank you for trusting us to take care of your business for almost 4 decades. We appreciate you so much!
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Review Source
Overall rating
- Ease of Use
- Customer Support
Ease of implementation
Reviewed on 2013/01/12
In all aspects the Pros definitely out way the cons.
Great software and company.
In all aspects the Pros definitely out way the cons.
Great software and company.
Pros
The reason I gave only four stars for this is because it took us a while to change from a non windows based software to a windows based software. Once we figured that out the system is great. Very easy to fill prescriptions and run various reports. We also purchased the point of sale and that has been terrific having both the pharmacy and reigster linked together.
The customer support at Datascan is terrific. We have had some issues after hours and on holidays and they have called us back within 15 minutes resolved the problem.
Datascan is constantly coming up with new software to further meet our needs. I personally love the Cover my Meds. it is made prior authorizations much easier to deal with.
Cons
the few cons to the rx software in my opinion are how the refills appear on the profile, would rather see how many refills left rather then the total number of tablets left. Also for the reports if the pages were numbered that would help.
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Fantastic Software
Reviewed on 2024/07/09
Pros
System is easy to use, quick, and allows customization to fit workflow.
Cons
Initial aesthetics of system seemed archaic but this did not impact functionality
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Owner/Pharmacist
Reviewed on 2023/09/17
Pros
Very easy to navigate from e scribe to Point of sale
Cons
I do not have any features which I feel are missing. Throughout the years I have requested many feature request and Datascan has always accommodated the request.
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Datascan is excellent
Reviewed on 2023/11/14
Pros
Customer service and knowledgeable professionals always !
Cons
I am very happy with Datascan , i have had Datascan services for over 25 years .
Response from Datascan Pharmacy Software
Thank you for trusting us with your business for over 2 decades! We appreciate you.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Winpharm review
Reviewed on 2023/09/12
I have been a client for 37 years, they treat their clients the way I have treated mine, emphasis...
I have been a client for 37 years, they treat their clients the way I have treated mine, emphasis always on customer service.
Pros
Very user friendly, constantly updated, excellent integration between Pharmacy and POS. Customer service has always been first and foremost.
Cons
No complaints. Any issues I have ever had were always addressed and taken care of quickly.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software especially compared to others
Reviewed on 2018/11/05
Pros
The simplicity of the software. The ability to get an answer to a question right away through their service dept.
Cons
They are careful with releasing new features because they want to make sure there are no bugs with the release.
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pharmacy for Dummies
Reviewed on 2019/07/18
Pros
Ease of use, Easy to train new employees how to use. even with little experience they often catch on in a week or less. great customer service
Cons
report & daily numbers are sometimes difficult to decipher but can easily be fixed when you reach out to the customer service team
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service - frequently updated
Reviewed on 2018/06/27
Pros
Personal customer service - US based and because it's a smaller company you know each of the service technicians.
Cons
Some of the enhanced features are more difficult to use, but personalized training is available. And if the feature isn't ideal for you, just turn it off.
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software!
Reviewed on 2023/01/31
Pros
What I like most about the software is the color coded legend bar that gives you the status of a prescription and additional details.
Cons
There is nothing I disliked about this software.
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why Every Pharmacy Should Consider Using Winpharm
Reviewed on 2022/11/03
The help desk personnel is easy to get to, and the technicians are very helpful. The system is user...
The help desk personnel is easy to get to, and the technicians are very helpful. The system is user friendly.
Pros
The fact that this software does everything that most leading pharmacy softwares do at a fraction of the cost is the main reason why I like Winpharm. Other companies charge you to add Long-Term-Care (LTC) capabilities to your system, Winpharm doesn’t!
Cons
So far, I like everything about this software.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Winpharm is a great system!
Reviewed on 2022/11/04
Winpharm is a smaller company that delivers big. I love that I have a relationship with them, and...
Winpharm is a smaller company that delivers big. I love that I have a relationship with them, and know their employees well. Additionally, they are quick to respond to problems, are readily available to answer phones and emails, and are always available to hear from me.. the customer!
Pros
I enjoy the software, the support staff, and the company as a whole. Their features and updates are first-class and relatively easy to operate, and operate quickly and efficiently.
Cons
There aren't any real cons. All systems have flaws, bugs, and errors. Winpharm works quickly to correct errors and does so in a very competent manner.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly
Reviewed on 2022/10/11
It is helpful the way it interfaces with workflow.
It is helpful the way it interfaces with workflow.
Pros
It is very user friendly. I like the ability to run reports by insurance codes which is helpful with billing. I like the way it interfaces with workflow.
Cons
Feel we have to update often. I know features are added but it's inconvenient at times.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WinPharm
Reviewed on 2022/10/14
great experience. Been with them forever. Ownership is always present and looking to enhance....
great experience. Been with them forever. Ownership is always present and looking to enhance. great customer support
Pros
Ease of use. Customer service support. windows based. good integration between pos and pharmacy
Cons
Some POS features need to be enhanced. Rental of equipment
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DataScan-WinPharm
Reviewed on 2021/06/22
Pros
They have all the features that make a pharmacist life easier. They help set up your system the way you want to run your pharmacy. So easy to learn and use. Their helpdesk is so helpful and knowledgeable. I haven't met anyone at DataScan that isn't helpful or friendly. [SENSITIVE CONTENT HIDDEN] is honest and always willing to assist.
Cons
As I have mentioned in my pro comments. I have nothing negative to say about DataScan. You want customer care, look no further.
Alternatives Considered
Rx30- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Pharmacy Software
Reviewed on 2021/03/27
Great integration with vaccine reporting which is really coming in handy right now during the...
Great integration with vaccine reporting which is really coming in handy right now during the COVID-19 pandemic
Pros
Very customizable to your business, the IT team is always willing to work with you and help you implement features of the software. Very powerful software that can really do a lot and provides options that are useful weather you are filling 100 scripts a day or 1000.
Cons
Sometimes too many clicks. i.e. I always get tripped up when typing a new script for e-prescribe, the software will alert you that their is an older RX with refills still, or that the script is too soon to fill, or both.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Pharmacy Software
Reviewed on 2020/01/14
I loved my experience especially with [SENSITIVE CONTENT HIDDEN]! She is an awesome and definitely...
I loved my experience especially with [SENSITIVE CONTENT HIDDEN]! She is an awesome and definitely is focused on making her clients happy!!
Pros
I love the functionality and ease of use! This program feels like it was built custom for my pharmacy because it has numerous features that do not cost an arm and a leg. They also have great service in their call center to trouble shoot your problems.
Cons
Although it has plenty of modern features the program just doesn’t look as appealing as it operates!
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Overall rating
- Ease of Use
- Customer Support
Winpharm from an IT perspective!
Reviewed on 2014/11/12
In 30 years of computer experience and decades in IT, I seldom get my money's worth over time....
In 30 years of computer experience and decades in IT, I seldom get my money's worth over time. Eventually great companies make cumbersome changes. Sometimes to the extent their products become clumsy, incompatible or old-fashioned. Not so with Datascan.
In almost 4 years using Datascan Pharmacy Software I have never been let down or disappointed. Being on opposite sides of the US, I presumed there would be time difference constraints for service that would certainly interrupt my business flow. Unacceptable to my Pharmacy.
Much to my delight, their team was far beyond competent, expedient and able to handle every aspect of the remote installation and configuration without a hitch. All upgrades, maintenance were streamlined for us by their efficient remote service.
To my knowledge, Tumalo Pharmacy staff is, and has always been, walked through step-by-step any IT or upgrade issue by a competent, knowledable and courteous Customer Service person.
Datascan has always been able to remotely fix all problems (very few) remotely the same day.
I have seen them work and they will accommodate your network configuration not only stand-alone PC's.
They can work with all versions of Windows platforms and thoroughly understand configuration of Windows by manipulating DOS commands (a lost art these days).
They understood the security concerns of our IT group and respected all HIPAA and compliance standards we brought forth. They successfully configure all the peripheral gear and invoice format changes we've thrown at them.
I am satisfied and proud to use Datascan.
Thanks Kevin Minassian for making a state-of-the-art, reliable, user friendly product.
Sincerely thank you,
Doug Forbes
Dark Horse Security Consulting
Tumalo Pharmacy
Bend, Oregon
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Customer for ten years.... very pleased with the software and impressed with with support...
Reviewed on 2017/06/27
Pros
ease of training some one new as to have everyone on the same page. The ability to track refills, insurance payments and inventory
Cons
there seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down
Response from Datascan Pharmacy Software
Please call our offices to go over the 'pop up's'. Many are options, pre-edits, to protect you, but can be turned on/off in the "My Store Options" page. Thank you for the kind words.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Winpharm is the easy part of running a pharmacy!
Reviewed on 2014/11/05
I am extremely satisfied with our choice of Winpharm as our pharmacy software vendor. I have been...
I am extremely satisfied with our choice of Winpharm as our pharmacy software vendor. I have been a pharmacist for 30 years and used to work as a relief "travelling" pharmacist for many different companies. I have had experience with almost all the big vendors out there. When I decided to open my own independent pharmacy over 3 years ago, I found Winpharm to be my number one choice after comparing multiple other vendors. I was able to talk with the company president, Kevin, who devoted his personal time to make sure all of my questions were answered. Being on the west coast, in Oregon, I was concerned about the long distance and difference in time zones, however those concerns never even came up. We have gotten excellent customer service and every issue is usually resolved in one phone call. I am forever grateful for choosing Winpharm/Datascan! Not only do we save money every month, we can and will add new services as our business continues to grow, including the POS system and other options that will help streamline our workflow and paperwork. The Winpharm software program is the most user-friendly system I have ever used, being window's based. I also love the ease of billing 3rd party insurance and a simple procedure to coordinate benefits for patients with more than one insurance. It was easy to learn how to use and also easy to train technicians to be self-sufficient in a short time. If I were starting over today, I wouldn't change anything and continue to be completely satisfied with Winpharm!
- Industry: Pharmaceuticals
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
DATASCAN REVIEW
Reviewed on 2017/02/16
I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL....
I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL. VERY PLEASANT AND POLITE AND OFFER SUGGESTIONS . THEY KNOW ALOT ABOUT COMPUTERS AND THE PHARMACY PROGRAM
Pros
the ease of the keys and how to ring sales and maintain sales inventory and product sold.
Cons
The credit card takes too long to process on 1 register and the receipt is very slow in printing. Also, to be able to shut receipt off at any given time, and to add gift receipt.
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WONDERFUL CUSTOMER SERVICE
Reviewed on 2017/06/27
QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE
QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE
Pros
USER FRIENDLY PROCEDURES WITH MANY EASY AND QUICK SHORT CUTS WHICH SPEED UP TYPING TIME. IF ANY QUESTIONS COME UP THEY ARE DEALT WITH VERY VERY QUICKLY, PROFESSIONALLY, AND CAURTEOUSLY.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Support and Quality
Reviewed on 2017/12/20
Pros
The support staff is very responsive to requests. The entire team is friendly and professional. Thanks!
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AMAZING SUPPORT STAFF
Reviewed on 2017/06/27
Pros
THE CREW THERE IS AMAZING, HELP US ASAP, NEVER GET A NO, THEY ALWAYS HAVE A SOLUTION FOR OUR PROBLEMS