Winpharm

4.9 (157)
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Pharmacy management software for healthcare centers

Overall rating

4.9 /5
(157)
Value for Money
5.0/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.9/5

99%
recommended this app
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157 Reviews

Shane
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Pharmacy Software

Reviewed on 2023/11/14

Pros

Winpharm is great and easy to use, the system works great and processes medications with ease on a daily basis.

Cons

I have no cons I can think of, great software, great people behind the software.

Howard
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Datascan review

Reviewed on 2023/11/14

Excellent. Their staff is steady. They stay on top of the most current industry requirements

Excellent. Their staff is steady. They stay on top of the most current industry requirements

Pros

I love the customer service team. Problems are few and they are solved quickly

Cons

I wouldn’t be using them for 36 years if I had any major complaints

Response from Datascan Pharmacy Software

Thank you for trusting us to take care of your business for almost 4 decades. We appreciate you so much!

Joann
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Ease of implementation

Reviewed on 2013/01/12

In all aspects the Pros definitely out way the cons.
Great software and company.

In all aspects the Pros definitely out way the cons.
Great software and company.

Pros

The reason I gave only four stars for this is because it took us a while to change from a non windows based software to a windows based software. Once we figured that out the system is great. Very easy to fill prescriptions and run various reports. We also purchased the point of sale and that has been terrific having both the pharmacy and reigster linked together.
The customer support at Datascan is terrific. We have had some issues after hours and on holidays and they have called us back within 15 minutes resolved the problem.
Datascan is constantly coming up with new software to further meet our needs. I personally love the Cover my Meds. it is made prior authorizations much easier to deal with.

Cons

the few cons to the rx software in my opinion are how the refills appear on the profile, would rather see how many refills left rather then the total number of tablets left. Also for the reports if the pages were numbered that would help.

Nicholas
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Fantastic Software

Reviewed on 2024/07/09

Pros

System is easy to use, quick, and allows customization to fit workflow.

Cons

Initial aesthetics of system seemed archaic but this did not impact functionality

Charlie
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Owner/Pharmacist

Reviewed on 2023/09/17

Pros

Very easy to navigate from e scribe to Point of sale

Cons

I do not have any features which I feel are missing. Throughout the years I have requested many feature request and Datascan has always accommodated the request.

Clara
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Datascan is excellent

Reviewed on 2023/11/14

Pros

Customer service and knowledgeable professionals always !

Cons

I am very happy with Datascan , i have had Datascan services for over 25 years .

Response from Datascan Pharmacy Software

Thank you for trusting us with your business for over 2 decades! We appreciate you.

Tony
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Winpharm review

Reviewed on 2023/09/12

I have been a client for 37 years, they treat their clients the way I have treated mine, emphasis...

I have been a client for 37 years, they treat their clients the way I have treated mine, emphasis always on customer service.

Pros

Very user friendly, constantly updated, excellent integration between Pharmacy and POS. Customer service has always been first and foremost.

Cons

No complaints. Any issues I have ever had were always addressed and taken care of quickly.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software especially compared to others

Reviewed on 2018/11/05

Pros

The simplicity of the software. The ability to get an answer to a question right away through their service dept.

Cons

They are careful with releasing new features because they want to make sure there are no bugs with the release.

Verified Reviewer
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pharmacy for Dummies

Reviewed on 2019/07/18

Pros

Ease of use, Easy to train new employees how to use. even with little experience they often catch on in a week or less. great customer service

Cons

report & daily numbers are sometimes difficult to decipher but can easily be fixed when you reach out to the customer service team

Brian
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great service - frequently updated

Reviewed on 2018/06/27

Pros

Personal customer service - US based and because it's a smaller company you know each of the service technicians.

Cons

Some of the enhanced features are more difficult to use, but personalized training is available. And if the feature isn't ideal for you, just turn it off.

Gabriela
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software!

Reviewed on 2023/01/31

Pros

What I like most about the software is the color coded legend bar that gives you the status of a prescription and additional details.

Cons

There is nothing I disliked about this software.

Lateef
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why Every Pharmacy Should Consider Using Winpharm

Reviewed on 2022/11/03

The help desk personnel is easy to get to, and the technicians are very helpful. The system is user...

The help desk personnel is easy to get to, and the technicians are very helpful. The system is user friendly.

Pros

The fact that this software does everything that most leading pharmacy softwares do at a fraction of the cost is the main reason why I like Winpharm. Other companies charge you to add Long-Term-Care (LTC) capabilities to your system, Winpharm doesn’t!

Cons

So far, I like everything about this software.

Jared
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Winpharm is a great system!

Reviewed on 2022/11/04

Winpharm is a smaller company that delivers big. I love that I have a relationship with them, and...

Winpharm is a smaller company that delivers big. I love that I have a relationship with them, and know their employees well. Additionally, they are quick to respond to problems, are readily available to answer phones and emails, and are always available to hear from me.. the customer!

Pros

I enjoy the software, the support staff, and the company as a whole. Their features and updates are first-class and relatively easy to operate, and operate quickly and efficiently.

Cons

There aren't any real cons. All systems have flaws, bugs, and errors. Winpharm works quickly to correct errors and does so in a very competent manner.

Danielle
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly

Reviewed on 2022/10/11

It is helpful the way it interfaces with workflow.

It is helpful the way it interfaces with workflow.

Pros

It is very user friendly. I like the ability to run reports by insurance codes which is helpful with billing. I like the way it interfaces with workflow.

Cons

Feel we have to update often. I know features are added but it's inconvenient at times.

Kenny
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WinPharm

Reviewed on 2022/10/14

great experience. Been with them forever. Ownership is always present and looking to enhance....

great experience. Been with them forever. Ownership is always present and looking to enhance. great customer support

Pros

Ease of use. Customer service support. windows based. good integration between pos and pharmacy

Cons

Some POS features need to be enhanced. Rental of equipment

HIEU
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DataScan-WinPharm

Reviewed on 2021/06/22

Pros

They have all the features that make a pharmacist life easier. They help set up your system the way you want to run your pharmacy. So easy to learn and use. Their helpdesk is so helpful and knowledgeable. I haven't met anyone at DataScan that isn't helpful or friendly. [SENSITIVE CONTENT HIDDEN] is honest and always willing to assist.

Cons

As I have mentioned in my pro comments. I have nothing negative to say about DataScan. You want customer care, look no further.

Alternatives Considered

Rx30
Andrew
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Pharmacy Software

Reviewed on 2021/03/27

Great integration with vaccine reporting which is really coming in handy right now during the...

Great integration with vaccine reporting which is really coming in handy right now during the COVID-19 pandemic

Pros

Very customizable to your business, the IT team is always willing to work with you and help you implement features of the software. Very powerful software that can really do a lot and provides options that are useful weather you are filling 100 scripts a day or 1000.

Cons

Sometimes too many clicks. i.e. I always get tripped up when typing a new script for e-prescribe, the software will alert you that their is an older RX with refills still, or that the script is too soon to fill, or both.

Ed
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Pharmacy Software

Reviewed on 2020/01/14

I loved my experience especially with [SENSITIVE CONTENT HIDDEN]! She is an awesome and definitely...

I loved my experience especially with [SENSITIVE CONTENT HIDDEN]! She is an awesome and definitely is focused on making her clients happy!!

Pros

I love the functionality and ease of use! This program feels like it was built custom for my pharmacy because it has numerous features that do not cost an arm and a leg. They also have great service in their call center to trouble shoot your problems.

Cons

Although it has plenty of modern features the program just doesn’t look as appealing as it operates!

Doug
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Winpharm from an IT perspective!

Reviewed on 2014/11/12

In 30 years of computer experience and decades in IT, I seldom get my money's worth over time....

In 30 years of computer experience and decades in IT, I seldom get my money's worth over time. Eventually great companies make cumbersome changes. Sometimes to the extent their products become clumsy, incompatible or old-fashioned. Not so with Datascan.

In almost 4 years using Datascan Pharmacy Software I have never been let down or disappointed. Being on opposite sides of the US, I presumed there would be time difference constraints for service that would certainly interrupt my business flow. Unacceptable to my Pharmacy.

Much to my delight, their team was far beyond competent, expedient and able to handle every aspect of the remote installation and configuration without a hitch. All upgrades, maintenance were streamlined for us by their efficient remote service.

To my knowledge, Tumalo Pharmacy staff is, and has always been, walked through step-by-step any IT or upgrade issue by a competent, knowledable and courteous Customer Service person.

Datascan has always been able to remotely fix all problems (very few) remotely the same day.
I have seen them work and they will accommodate your network configuration not only stand-alone PC's.

They can work with all versions of Windows platforms and thoroughly understand configuration of Windows by manipulating DOS commands (a lost art these days).

They understood the security concerns of our IT group and respected all HIPAA and compliance standards we brought forth. They successfully configure all the peripheral gear and invoice format changes we've thrown at them.

I am satisfied and proud to use Datascan.

Thanks Kevin Minassian for making a state-of-the-art, reliable, user friendly product.

Sincerely thank you,
Doug Forbes
Dark Horse Security Consulting
Tumalo Pharmacy
Bend, Oregon

darrell
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Customer for ten years.... very pleased with the software and impressed with with support...

Reviewed on 2017/06/27

Pros

ease of training some one new as to have everyone on the same page. The ability to track refills, insurance payments and inventory

Cons

there seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down

Response from Datascan Pharmacy Software

Please call our offices to go over the 'pop up's'. Many are options, pre-edits, to protect you, but can be turned on/off in the "My Store Options" page. Thank you for the kind words.

Kerri
Overall rating
  • Review Source

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  • Ease of Use
  • Customer Support

Winpharm is the easy part of running a pharmacy!

Reviewed on 2014/11/05

I am extremely satisfied with our choice of Winpharm as our pharmacy software vendor. I have been...

I am extremely satisfied with our choice of Winpharm as our pharmacy software vendor. I have been a pharmacist for 30 years and used to work as a relief "travelling" pharmacist for many different companies. I have had experience with almost all the big vendors out there. When I decided to open my own independent pharmacy over 3 years ago, I found Winpharm to be my number one choice after comparing multiple other vendors. I was able to talk with the company president, Kevin, who devoted his personal time to make sure all of my questions were answered. Being on the west coast, in Oregon, I was concerned about the long distance and difference in time zones, however those concerns never even came up. We have gotten excellent customer service and every issue is usually resolved in one phone call. I am forever grateful for choosing Winpharm/Datascan! Not only do we save money every month, we can and will add new services as our business continues to grow, including the POS system and other options that will help streamline our workflow and paperwork. The Winpharm software program is the most user-friendly system I have ever used, being window's based. I also love the ease of billing 3rd party insurance and a simple procedure to coordinate benefits for patients with more than one insurance. It was easy to learn how to use and also easy to train technicians to be self-sufficient in a short time. If I were starting over today, I wouldn't change anything and continue to be completely satisfied with Winpharm!

TINA
Overall rating
  • Industry: Pharmaceuticals
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

DATASCAN REVIEW

Reviewed on 2017/02/16

I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL....

I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL. VERY PLEASANT AND POLITE AND OFFER SUGGESTIONS . THEY KNOW ALOT ABOUT COMPUTERS AND THE PHARMACY PROGRAM

Pros

the ease of the keys and how to ring sales and maintain sales inventory and product sold.

Cons

The credit card takes too long to process on 1 register and the receipt is very slow in printing. Also, to be able to shut receipt off at any given time, and to add gift receipt.

aaron
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WONDERFUL CUSTOMER SERVICE

Reviewed on 2017/06/27

QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE

QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE

Pros

USER FRIENDLY PROCEDURES WITH MANY EASY AND QUICK SHORT CUTS WHICH SPEED UP TYPING TIME. IF ANY QUESTIONS COME UP THEY ARE DEALT WITH VERY VERY QUICKLY, PROFESSIONALLY, AND CAURTEOUSLY.

JR
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Support and Quality

Reviewed on 2017/12/20

Pros

The support staff is very responsive to requests. The entire team is friendly and professional. Thanks!

GAVRIEL
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AMAZING SUPPORT STAFF

Reviewed on 2017/06/27

Pros

THE CREW THERE IS AMAZING, HELP US ASAP, NEVER GET A NO, THEY ALWAYS HAVE A SOLUTION FOR OUR PROBLEMS