Pluto LMS

4,9 (14)
Learning management software for creating online courses

Overall rating

4,9 /5
(14)
Value for Money
4,9/5
Features
4,9/5
Ease of Use
4,7/5
Customer Support
5/5

100%
recommended this app
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14 Reviews

Paul
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fantastic, reliable and supportive LMS Partner

Reviewed on 2021/08/25

Simply awesome. We were able to migrate from our initial trials with Teachable to being productive on PlutoLMS in short order. The Pluto LMS team have become a trusted partner in our Learning-Service startegy at learning.resilientfutures.com, and we trust and value their guidance as we grow the Learning Resilient Futures area of our business.

Pros

It's important to understand that this is a hosted service offering that goes way past just the software itself. PlutoLMS are a fantastic service organisation to partner with, with responsive support and a focus on working to meet your business needs directly or through creative viable alternative solutions.

From a software perspective, it's a known experience, based on a stable, world-class, well-established platform that (as of the writing of this review) has more than 182 thousand active sites worldwide across 243 countries, including many leading universities. That's the kind of customer footprint that makes for a sound investment decision. The solution has a huge depth and breadth of capability, only really limited by your imagination as a curriculum / content developer.

Cons

As a vendor supporting a hosted SaaS solution, the PlutoLMS team need to balance what is economically supportable within their operating model with the needs of customers. This means that the addition of features through a broad range of available third-party plugin's needs to be carefully weighed against the ability to support their customers.

Due to the long-lineage of the base platform, there are some aspects of that base that may be regarded at first-glance as dated: however, the incredible breadth and depth of the features provided by PlutoLMS and the stability of those features leave most of the alternative solutions that present a more modern look 'n feel in their user experience and user interface sorely lacking in functional breadth and depth.

Possibly the main usability drawback is that the Content Management System used by content authors forms the base course delivery structure, and so is tightly coupled to the default user experience of the student. There are various ways to work with this / escape this constraint, which take a little research and time to learn.

Alternatives Considered

myQuest and LearnWorlds

Reasons for Choosing Pluto LMS

We were looking to migrate off Teachable to a more sophisticated, fully-featured Learning Management System (LMS). We also wanted to find a more ethical partner better aligned with our diversity and inclusion values. After an extensive review of options, we selected MyQuest, LearnWorlds and PlutoLMS as our top-three preferences that met our basic criteria. myQuest is an awesome product by a great company - it just wasn't the right fit for our specific needs for this business case. We short-listed LearnWorlds and PlutoLMS as the best investment model fit, aligned ethical values and for offering the broad set of features and integrations we were looking for.

Switched From

Teachable

Reasons for Switching to Pluto LMS

Based on a first-impressions preference by our instructors for the Look 'n Feel of LearnWorlds, we started an initial trial with LearnWorlds. Sadly, LearnWorlds support service was terrible, and let down what appeared to be a functionally rich product. We lost many months - the best part of 5, almost 6 - trying to get any technical support from the organisation for our $249/month Learning Center plan. Frustratingly, the first-level support was always polite and responsive: however there was either no decent 2nd or 3rd level support, insufficient capacity to support customers, and no way to escalate to get technical help. LearnWorlds doubled-down on the problem by sending RTM emails in return, bouncing tickets frequently between support staff, and proactively moving to close tickets they hadn't yet resolved. Our main struggle for those 6 months was to get support for our SSO integration - an integration for which the LearnWorlds documentation was skeletal at best, and for which there was no way to get through to speak with a technical person. We last 5 months by giving enormous slack due to the challenges of the COVID pandemic. We finally received support when we gave notice we'd terminate our plan. It then took a further 5 months to get our fee-investment in a non-working implementation refunded. As outlined above, PlutoLMS support was in contrast simply awesome: fast, robust technical knowledge with a strong outcomes-focus. The platform is responsive and feature-rich.
Jaime
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pluto - Above and Beyond

Reviewed on 2021/02/24

It has taken our 50 state leader training to the next level! Making our organization look incredibly professional.

Pros

It was so user friendly, has so many feature and integrations, has every functionality you could ever want

Cons

Nothing. I truly enjoy Pluto LMS and have not experienced difficulties thus far

Jamie
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very helpful staff, customizable platform

Reviewed on 2020/09/15

I've been very happy and impressed with the customer service -- really helpful and quick to get back to us. The platform is solid and I think it will be a good fit with what we're looking for.

Pros

The platform is pretty easy to use and figure out, we were able to get it up and running quickly. We're still figuring it out, but overall I'm quite satisfied and hopeful it will meet our needs!

Cons

There are a few things that are not easily changed (like the English vs. American spelling of "enrol"), but overall the issues have been small.

Lebogang
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A frontier for e-learning

Reviewed on 2022/06/03

Pros

The product is easy to use and there is a lot of processes on the back-end that a product owner can change

Cons

More customization ability would be great. Especially around branching methods and how we classify users. A "by country" data point would be great in the default dashboard as opposed to having to pull a custom data report.

Khosi
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rocket Science Made Easy

Reviewed on 2020/07/09

I love that one is given video guides to show you how to interact wth the website to make an idea come alive. The experience is daunting at first but using it makes things much simpler. The support from Plutois just phenominal.

Pros

The software fits our industry perfectly. Daily as we interact with it, we find amazing things that we can do with it, effortlessly.

Cons

I do not have any feedback under this topic.

Simon
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good product and great service

Reviewed on 2019/09/19

Pluto are helping us to develop a unique product offering for universities

Pros

The underlying LMS, Moodle is quite good but as open source it needs some work. Pluto have done a great job in customising it to produce a workable and design-friendly LMS. Additionally, the level of service received is phenomenal - nothing is too much trouble for them.

Cons

Moodle is not always as flexible as I would like, although Pluto go a long way to reducing that problem. Additionally, the data analytics capability could be a lot better, although there are plugins that provide good analytics.

Willem
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant good service

Reviewed on 2020/09/10

Great!

Pros

The easy to use cloud-based software is very powerful and mostly easy to use. We are trying to use many of the features of Pluto and even beyond that, and the support we receive is first class, always looking for innovative ways to enhance our experience. Thanks guys!

Cons

Making backup copies of courses is quite cumbersome

Alternatives Considered

Moodle

Reasons for Switching to Pluto LMS

Ready to go, value for money
Kimberly
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pluto LMS' LTI feature has been a key component of providing elearning content seamlessly

Reviewed on 2022/11/29

Our main objective in selecting an LMS was to integrate elearnings into our clients' existing LMS. We were able to do that with Pluto using the LTI feature. I'd also like to acknowledge the exceptional customer service support from Pluto in testing LTI integration and troubleshooting issues on our client's end. The wrap-around support is what has kept me with Pluto LMS.

Pros

Being able to integrate content directly into my client's existing LMS was critical to my business model. Pluto LMS has an LTI feature that allows us to integrate our elearning in LTI format which allows us to share content with our colleges and universities.

Cons

We have unique reporting needs that will require customization as we utilize branches for each of our clients.

Daniel
Overall rating
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible product, great communication and exceptional support.

Reviewed on 2019/09/18

We are developing a leadership platform for leaders within our organisation. We found the platform exceptional. This was match with incredible support and communication.

Pros

Software is extremely user friendly, flexible and provides a great experience for both students/users as well as course administrators and directors.

Cons

For our project, we did not have any notable 'cons' with regard to the the LMS platform.

Athenkosi
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thank you Pluto! 🙏🏿

Reviewed on 2020/01/08

Great support from [SENSITIVE CONTENT HIDDEN] as well as enabling us to see bigger picture in terms of how we can offer great learning experience to our students.

Pros

Being an LMS and webApp.

Cons

N/A

Erin
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Civil Learning Hub

Reviewed on 2020/07/27

It is still early days for our business, but I see great potential in where the business can go with Pluto LMS.

Pros

Once you get the hang of it, Pluto LMS is very easy to use. The customer support has been exceptional, with very quick turnaround times.

Cons

There are some formatting functions that I feel could be better, in terms of look and feel etc. However, most functions that are not yet available have some form of workaround. I have not encountered any show stoppers to date.

James
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A winning partner

Reviewed on 2020/09/11

Enjoyable experience and a platform we are happy to use and recommend.

Pros

Great support for those administering and learning on the platform. Easy to navigate and all the functionality one would need.

Cons

Reporting functionality needs a little work, but all data is accessible and trackable. If any issues do come up, the support team is quick to respond.

Thanu
Overall rating
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic LMS platform

Reviewed on 2020/07/30

excellent customer service, quick responses to any queries.
[SENSITIVE CONTENT HIDDEN] is our liaison and he has been very helpful every time we need assistance.

Pros

The software is very user friendly, easily customised and was integrated easily into our existing business

Cons

so far we are very happy with the product

DEBBIE
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy peasy and user-friendly!

Reviewed on 2020/06/30

Great experience and support from consultant was excellent

Pros

The system is easy to understand but offers a huge amount of options for a affordable price

Cons

At first it took time to get use to how the system works but like anything after watching the videos and trying things myself it became clear.