Orangedox

4.8 (12)
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Document management tool for Dropbox & Google Drive users

Overall rating

4.8 /5
(12)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.7/5

100%
recommended this app
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12 Reviews

Keith
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly satisfied customer since 2015

Reviewed on 2023/12/11

I consider Orangedox a crucial partner in the success and reputation of our company.

I consider Orangedox a crucial partner in the success and reputation of our company.

Pros

I am setting up data rooms for our clients all the time and rarely are there any problems or glitches that our clients or NES finds. When there is a problem, Orangedox is always on top of identifying how we as NES can get that fixed so that our clients can effortlessly access that information we are sharing with them.

Cons

hard to nitpick a company that has been part of our company procedures since 2015...

Alternatives Considered

Google Docs and Google Workspace

Reasons for Switching to Orangedox

We were treated as an important customer from the very first introduction and felt heard and appreciated completely at all times.
Clay
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Couldn’t be easier

Reviewed on 2023/12/11

It’s allowed us to share documents with clients rapidly on a secure easy to access platform.

It’s allowed us to share documents with clients rapidly on a secure easy to access platform.

Pros

Ease of use, the ability to quickly select the level of access and set a limited time frame.

Cons

We’ve not encountered any significant negatives.

Michael
Overall rating
  • Industry: Performing Arts
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Helps with gaining leads

Reviewed on 2023/12/01

Pros

Tracking who accessed our documents is helpful for tracking their impact.

Cons

Simple branding is not available on the basic plan.

Michael
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great File Sharing

Reviewed on 2023/12/22

Pros

Orangedox is easy to setup and provides useful information to track downloads and other data regarding shared files.

Cons

I don't have any problems or complaints about Orangedox. I like it the way it is.

Kendra
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using Orangedox to Track Marketing Materials

Reviewed on 2023/12/11

Orangedox customer service is fantastic!

Orangedox customer service is fantastic!

Pros

Love the integration with Google Doc and the viewing of document once uploaded in Orangedox

Cons

It's not as intuitive as I hoped to upload and view documents

David
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Orangedox solved a huge problem for us!

Reviewed on 2019/11/04

We were having trouble with recipients such as contractors and city staff saying they never...

We were having trouble with recipients such as contractors and city staff saying they never received our plan revisions and submittals. Orangedox allows us to track these emails and know when the attachments have been received and downloaded without having to rely on the user to send a read receipt.

Pros

I like the ease of use and compatibility with Dropbox.

Cons

I would like the ability to change the link description after it's posted.

Response from Orangedox

Thanks David for the feedback! We do have link editing on our roadmap and I'll let you know as soon as we have a release date for it.

Stefan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good value for money and easy to use

Reviewed on 2019/10/10

I use Orangedox to send documents in Google Drive, which should not be able to download them....

I use Orangedox to send documents in Google Drive, which should not be able to download them. Overall, I have a pleasant experience with Orangedox, as it does what it should.

Pros

It’s easy to set up and simple to learn. As I started, only basic functionality was available, since then useful features were added. So the software is under active development. The customer support is very Responsive and helpful. Compared to other vendors, the price is better.

Cons

The integration of new features could be faster. I once raised an RFE some time ago about a design issue that still is not fixed. I have to admit that the problem may be only affecting me. Besides, less information about the roadmap is being given. Lack of API functionality to integrate with Zapier.

Jennifer
Overall rating
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for our small business!

Reviewed on 2019/11/04

Pros

I like the fact that our little company can actually see how many downloads we get from our Dropbox account. We was never sure if people were even downloading it, but now we can track downloads and views with no problem!

Cons

I really haven't seen a con yet using this system.

Lukasz
Overall rating
  • Industry: Computer Games
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Worth a while+

Reviewed on 2019/12/11

Orangedox helps me track popularity of my products and amount of people that are trying it out.

Orangedox helps me track popularity of my products and amount of people that are trying it out.

Pros

Easy to use, amount of given information and statistics. Tracking hours, days when product was downloaded.

Cons

At the beggining, not understanding how to correctly setup tracking of files.

Bruno
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Nice to keep track of shared docs on Dropbox

Reviewed on 2019/11/04

Great if you share sensitive docs.

Great if you share sensitive docs.

Pros

The ability to keep track of shared files. Who opened. And when.

Cons

The analytics are kinda buggy at this point.

Response from Orangedox

Sorry to hear you've had some trouble with the analytics, I'll be in touch directly to see if we can resolve your issues

Shannon
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Very good

Reviewed on 2019/11/04

Pros

Very easy to use for the most part and track analytics

Cons

Some UX features are not very intuitive

Response from Orangedox

Thanks for the review! Sorry to hear you've had some trouble with our UX, I'll reach out directly to find out how we can better improve the product.

Matt
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Great product for tracking files

Reviewed on 2019/11/04

Pros

I like that you can view who has opened a file that you have shared.

Cons

I haven’t come across anything negative so far!